Crowne Plaza London - Kings Cross by IHG

4.0 star property

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Photo gallery for Crowne Plaza London - Kings Cross by IHG

Exterior
Bar (on property)
Bar (on property)
Exterior
Exterior

Reviews

8.4 out of 10
Very good

Popular amenities

  • Gym
  • Parking available
  • Room service
  • Bar
  • Air conditioning

Explore the area

View in a map
1 Kings Cross Road, London, England, WC1X 9HX
  • Russell Square
    ‪13 min walk‬
  • The British Museum
    ‪17 min walk‬
  • Piccadilly Circus
    ‪5 min drive‬
  • London (LHR-Heathrow)
    ‪40 min drive‬

Room options

Premium Room, 1 Double Bed

9.0 out of 10
Wonderful
(18 reviews)
  • 14 sq m
  • Sleeps 2
  • 1 Double Bed

Standard Room

8.8 out of 10
Excellent
(13 reviews)
  • 14 sq m
  • Sleeps 2
  • 1 Single Bed

Standard Room, 1 Queen Bed

9.2 out of 10
Wonderful
(9 reviews)
  • Sleeps 2
  • 1 Queen Bed

Standard Room, 1 Double Bed

8.0 out of 10
Very good
(1 review)
  • Sleeps 2
  • 1 Double Bed

Premium Room, 2 Double Beds

8.4 out of 10
Very good
(100 reviews)
  • 14 sq m
  • Sleeps 4
  • 2 Double Beds

Premium Room, 1 Queen Bed with Sofa bed

7.8 out of 10
Good
(35 reviews)
  • 15 sq m
  • Sleeps 3
  • 1 Queen Bed and 1 Double Sofa Bed

Similar properties

About this property

Crowne Plaza London - Kings Cross by IHG

Hotel with a restaurant, near Russell Square
This smoke-free hotel features a restaurant, a fitness centre and a bar/lounge. WiFi in public areas is free. Other amenities include self parking, a business centre and concierge services.
Crowne Plaza London - Kings Cross by IHG offers 429 air-conditioned accommodations with a safe and free newspapers. A pillow menu is available. Flat-screen televisions come with satellite channels. Bathrooms include baths or showers, bathrobes, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include coffee/tea makers and an iron/ironing board. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include a fitness centre.
Our customers tell us that they can't get enough of the helpful staff at Crowne Plaza London - Kings Cross by IHG. During your stay, you'll be within walking distance of Russell Square. Features include free WiFi in public areas, plus a restaurant and a gym.
  • Free WiFi
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • To-go breakfast served daily for a fee
  • Self-parking available for a fee
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a gym
  • Guests have great things to say about the breakfast and the helpful staff
  • 14 minutes by foot from Russell Square and a 4-minute drive from St. Paul's Cathedral
There's a restaurant on site. You can enjoy a drink at the bar/lounge. Business amenities include a business centre and meeting rooms.

Public spaces have free WiFi. A fitness centre, multilingual staff, and tour/ticket assistance are also featured at the business-friendly Crowne Plaza London - Kings Cross by IHG. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This 4-star London hotel is smoke free.

For a fee, guests can enjoy to-go breakfast on weekdays from 6:30 AM to 10:30 AM and at the weekend from 7:00 AM to 11:00 AM.
Bloom – On-site restaurant.
Room service (during limited hours) is available.

Languages

English, Italian, Polish, Romanian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Parking on site (GBP 32.50 per day)
  • Limited on-site parking
  • Wheelchair-accessible parking available

Food and drink

  • Breakfast to-go available for a fee 6:30 AM to 10:30 AM on weekdays and 7:00 AM to 11:00 AM on weekends; GBP 25 for adults and GBP 10 for children
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Bloom

Things to do

  • Gym

Family friendly

  • Free cot

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • Business centre
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 8 floors
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot
  • Pillow menu

Bathroom

  • Bathtub or shower
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • Flat-screen TV with satellite channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Limited room service

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in fee: GBP 50
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Contactless check-out
Late check-out subject to availability
Late check-out fee: GBP 50

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for to-go breakfast: from approximately GBP 25.00 for adults and from GBP 10.00 for children
  • Self-parking fee: GBP 32.50 per day
  • Early check-in fee: GBP 50 (subject to availability)
  • Late check-out fee: GBP 50 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

National rating

This establishment has received its official star rating from VisitEngland, the National Tourist Board for England.

Property is also known as

Holiday Inn Bloomsbury Hotel London-Kings Cross
Holiday Inn London-Kings Cross
Holiday Inn London-Kings Cross Bloomsbury
London-Kings Cross Bloomsbury
London-Kings Cross Bloomsbury Holiday Inn
London-Kings Cross Holiday Inn
Holiday Inn London-Kings Cross Bloomsbury Hotel
Holiday Inn Cross Bloomsbury Hotel
Holiday Inn Cross Bloomsbury
Crowne Plaza London Kings Cross Hotel
Crowne Plaza Kings Cross Hotel
Crowne Plaza London Kings Cross
Crowne Plaza Kings Cross
Crowne Plaza London Kings Cross
Crowne Plaza London Kings Cross an IHG Hotel
Crowne Plaza London - Kings Cross by IHG Hotel
Crowne Plaza London - Kings Cross by IHG London
Crowne Plaza London - Kings Cross by IHG Hotel London

Crowne Plaza London - Kings Cross by IHG Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 450 out of 1004 reviews
Rating 8 - Good. 327 out of 1004 reviews
Rating 6 - Okay. 148 out of 1004 reviews
Rating 4 - Poor. 43 out of 1004 reviews
Rating 2 - Terrible. 36 out of 1004 reviews

8.8/10

Cleanliness

8.6/10

Staff & service

8.2/10

Amenities

8.2/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Sue

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Nice hotel & staff
Stayed 1 night in May 2025

8/10 Good

Mark

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
A ggod place to stay
Stayed 7 nights in May 2025

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Would stay again

Nice and clean hotel and only 15 minutes walk from Kings Cross. Beds were comfortable.
Stayed 2 nights in May 2025

6/10 Okay

Jasvier

Stayed 1 night in May 2025

6/10 Okay

Susan

Business traveller
Liked: Staff & service
Disliked: Room comfort

Corporate hotel missing the mark

Not up to 4 star standard There had obviously been an attempt to renovate room but really not up to scratch. It was clean but carpet had stains so I wanted to keep shoes on. Public areas were nicely decorated. Restaurant was terrible
Stayed 1 night in May 2025

8/10 Good

Iliavi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

10/10 Excellent

Angela

Stayed 1 night in May 2025

8/10 Good

Alistair

Stayed 1 night in May 2025

8/10 Good

todd

Liked: Cleanliness, staff & service, property conditions & facilities
All good
Stayed 1 night in May 2025

8/10 Good

Alana

Stayed 1 night in Apr 2025

6/10 Okay

Eunji

Stayed 3 nights in May 2025

10/10 Excellent

Sarah

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in May 2025

6/10 Okay

Yaruk

Travelled with family
Disliked: Amenities, property conditions & facilities
The location is central but at least 10-15 min walk from nearest stations. The rooms are clean but temperatures at night were poorly regulated. The in room thermostat did not work and sleep lacked rest. Pillows old and collapse as soon as you lay head on them. Overall, hardware is worn out but clean. Breakfast was outstanding. Not coming back though.
Stayed 2 nights in May 2025

10/10 Excellent

Jonathan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2025

10/10 Excellent

Harbir

Liked: Cleanliness, staff & service, property conditions & facilities
Great
Stayed 2 nights in Apr 2025

10/10 Excellent

Steven

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good Hotel

15 min walk from station, good clean and modern hotel.
Stayed 1 night in Apr 2025

8/10 Good

Shirley

Stayed 1 night in Apr 2025

8/10 Good

Chris

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2025

10/10 Excellent

Chazi, El Monte

Clean and quite
Stayed 3 nights in Apr 2025

2/10 Terrible

debra

We had to check out early due to trains under construction. I explained everything to manager , who assured me it wouldn't be a problem but due to Easter holiday couldnt do anything till after. So when expedia called them they denied my refund. I Will never stay at a crowne plaza again. They are Scammers and Liars. They refunded another person there for the same gymnastics meet because they used AMEX and threatened to dispute charges. Dont tell me not to worry then deny the refund. And then work with others. AVOiD!!!!!!
Stayed 6 nights in Apr 2025

8/10 Good

Constance

Travelled with partner
Liked: Staff & service, amenities
This property needs a good cleaning. The blinds and windowsills in the restaurant certainly are not maintained. They need daily or at least weekly attention. The rooms are surface clean but that is all. Spots on wallpaper should be addressed immediately. Room 455.
Stayed 2 nights in Apr 2025

10/10 Excellent

Patricia C

Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
Great visit
Stayed 1 night in Apr 2025

8/10 Good

vikas

Travelled with family
Liked: Amenities
Nice property
Stayed 3 nights in Apr 2025

10/10 Excellent

Pauline

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff, excellent breakfast, all around good value for the money
Stayed 10 nights in Apr 2025

10/10 Excellent

Amogh

Liked: Amenities, property conditions & facilities
Great location and hotel
Stayed 1 night in Apr 2025