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Hotel Cappello D'Oro, BW Signature Collection

4.0 star property

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Photo gallery for Hotel Cappello D'Oro, BW Signature Collection

Daily buffet breakfast for a fee
View from property
Lobby
Daily buffet breakfast for a fee
Sauna

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Spa
  • Pet-friendly
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Gym

Explore the area

View in a map
12 Viale Papa Giovanni XXIII, Bergamo, BG, 24121
  • Place, Largo Porta Nuova
    ‪1 min walk‬
  • Place, Via XX Settembre
    ‪3 min walk‬
  • Place, Centro Congressi Giovanni XXIII
    ‪5 min walk‬
  • Airport, Bergamo (BGY-Orio Al Serio)
    ‪7 min drive‬

Room options

View all photos for Superior Room, 2 Single Beds

Superior Room, 2 Single Beds | Hypo-allergenic bedding, minibar, in-room safe, desk

Superior Room, 2 Single Beds

10.0 out of 10
Exceptional
(4 reviews)
  • 20 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Superior Room, 1 Queen Bed

Room amenity

Superior Room, 1 Queen Bed

8.8 out of 10
Excellent
(8 reviews)
  • 20 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Deluxe Room, 1 Queen Bed

Hypo-allergenic bedding, minibar, in-room safe, desk

Deluxe Room, 1 Queen Bed

8.8 out of 10
Excellent
(3 reviews)
  • 22 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Standard Room, 1 Single Bed

Standard Room, 1 Single Bed | Hypo-allergenic bedding, minibar, in-room safe, desk

Standard Room, 1 Single Bed

8.6 out of 10
Excellent
(4 reviews)
  • 13 sq m
  • 1 bedroom
  • Sleeps 1
  • 1 Single Bed
  • Free Wi-Fi

View all photos for Classic Room, 1 Queen Bed

Classic Room, 1 Queen Bed | Hypo-allergenic bedding, minibar, in-room safe, desk

Classic Room, 1 Queen Bed

9.4 out of 10
Exceptional
(22 reviews)
  • 18 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Classic Room, 2 Single Beds

Classic Room, 2 Single Beds | Hypo-allergenic bedding, minibar, in-room safe, desk

Classic Room, 2 Single Beds

8.8 out of 10
Excellent
(5 reviews)
  • 18 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Deluxe Room, Multiple Beds, Non Smoking (Converts to 2 Twin Beds)

Deluxe Room, Multiple Beds, Non Smoking (Converts to 2 Twin Beds) | Hypo-allergenic bedding, minibar, in-room safe, desk

Deluxe Room, Multiple Beds, Non Smoking (Converts to 2 Twin Beds)

9.6 out of 10
Exceptional
(8 reviews)
  • 29 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed and 1 Single Bed
  • Free Wi-Fi

View all photos for Deluxe Queen Room

Hypo-allergenic bedding, minibar, in-room safe, desk

Deluxe Queen Room

  • Sleeps 2
  • Free Wi-Fi

View all photos for Superior Queen Room

Hypo-allergenic bedding, minibar, in-room safe, desk

Superior Queen Room

  • Sleeps 2
  • Free Wi-Fi

View all photos for Superior Twin Room

Hypo-allergenic bedding, minibar, in-room safe, desk

Superior Twin Room

  • Sleeps 2
  • Free Wi-Fi

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About this property

Hotel Cappello D'Oro, BW Signature Collection

Along with a full-service spa, this hotel has a restaurant and a fitness centre. WiFi in public areas is free. Additionally, a bar/lounge, a snack bar/deli and a 24-hour business centre are on-site.
Hotel Cappello D'Oro, BW Signature Collection offers 84 air-conditioned accommodations with minibars and laptop-compatible safes. LCD televisions come with premium satellite channels.

Bathrooms include baths or showers, bathrobes, bidets and complimentary toiletries. Guests can surf the web using complimentary wireless Internet access. Additionally, rooms include coffee/tea makers and a hairdryer. Hypo-allergenic bedding and an iron/ironing board can be requested. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the hotel's full-service spa, Cappello d'Oro. The spa is equipped with a sauna. The spa is open daily.
Our customers tell us that they can't get enough of the helpful staff at Hotel Cappello D'Oro, BW Signature Collection. During your stay, you're just a quick walk from Largo Porta Nuova. You'll find features such as free WiFi in public areas, plus a full-service spa and a restaurant. Some of the pet-friendly amenities that this property offers include food and water bowls and litter trays.
  • Free WiFi
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Buffet breakfast served daily for a fee
  • Self-parking available for a fee
  • Treat yourself with a visit to the full-service spa
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a gym
  • Just a 4-minute drive from Piazza Vecchia and 13 minutes from Leolandia
  • Cats and dogs welcome for a fee
  • Pet-friendly amenities are available, including food and water bowls and litter trays
Hotel Cappello D'Oro, BW Signature Collection offers its guests a full-service spa and a fitness centre. There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces.

Business amenities include a 24-hour business centre and a meeting room. Event space at this hotel measures 431 square feet (40 square metres) and includes conference space. Spa services, a terrace, and multilingual staff are also featured at the family-friendly Hotel Cappello D'Oro, BW Signature Collection. Parking is available for a fee.

Smoking is allowed in designated areas at this 4-star Bergamo hotel.

For a fee, guests can enjoy a buffet breakfast daily from 6:30 AM to 10 AM.
Bistrot Del Moro – On-site bistro.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Parking on site (EUR 22 per day)
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10 AM for a fee: EUR 20 for adults and EUR 20 for children
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Bistrot Del Moro

Things to do

  • Full-service spa
  • Gym

Family friendly

  • Art supplies
  • Baby bath
  • Changing table
  • Children's books
  • Cot (surcharge)
  • High chair
  • Snack bar/deli
  • Soundproofed rooms
  • Stroller

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • 24-hour business centre
  • 431 square feet of conference space
  • Computer station
  • Meeting room

Outdoors

  • Terrace

Full-service spa

  • Sauna
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair-accessible parking

More

  • 2 buildings
  • 4 floors
  • Banquet hall
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Cot (surcharge)
  • Hypo-allergenic bedding

Bathroom

  • Bathtub or shower
  • Bidet
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • LCD TV with premium cable/satellite channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Limited room service
  • Minibar

More

  • Air conditioning
  • Desk
  • Heating
  • Iron/ironing board on request
  • Laptop-compatible safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: 5:30 AM
Contactless check-in and check-out are available
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
Guests requiring an invoice must state this at the time of reservation and provide all the necessary details.

Access methods

Staffed front desk

Pets

  • Pets: EUR 15 per pet, per stay
  • Only dogs and cats are allowed
  • Food and water bowls and litter trays are available
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 3 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are available for EUR 15 per stay.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tourist tax is imposed by the city and collected at the property. The tax is 7% of the room price, excluding VAT and additional services, but will not exceed a maximum equivalent amount of EUR 5 per person, per night. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • An effective city/local tax rate of 7.00 per cent will be charged

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately EUR 20 for adults and from EUR 20 for children
  • Self-parking fee: EUR 22 per day
  • Pet fee: EUR 15 per pet, per stay
  • Service animals are exempt from fees
  • Crib (infant bed) fee: EUR 15 per stay

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector, a security system and a first aid kit
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation.
Property Registration Number IT016024A12V4DQJPJ
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • All guests (including children) need to be present at check-in to show their government-issued photo ID or passport.
  • On-site cash transactions can't exceed EUR 5000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • Reservations are needed for spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • One child aged 3 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • To adhere to national/local laws, air conditioning may be restricted to certain hours from 15 April to 15 October.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

National rating

This property has received its official star rating from the local rating authority.

Property is also known as

Best Western Hotel Cappello D'Oro Bergamo
Best Western Cappello D'Oro Bergamo
BEST WESTERN PREMIER Cappello D'Oro Bergamo
BEST WESTERN PREMIER Cappello D'Oro Hotel
BEST WESTERN PREMIER Cappello D'Oro Hotel Bergamo
Cappello D'Oro
Cappello D'Oro BEST WESTERN
Best Western Cappello D'Oro
Best Western Premier Cappello d`Oro Hotel Bergamo
Best Western Bergamo
Bergamo Best Western
Best Western Hotel Bergamo
Best Western Premier Cappello D'Oro

Hotel Cappello D'Oro, BW Signature Collection Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 444 out of 835 reviews
Rating 8 - Good. 309 out of 835 reviews
Rating 6 - Okay. 55 out of 835 reviews
Rating 4 - Poor. 19 out of 835 reviews
Rating 2 - Terrible. 8 out of 835 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Vlad

Liked: Cleanliness, staff & service, amenities
Spacious room and very clean, hotel located very close to train&bus station. Great breakfast
Stayed 2 nights in Jan 2026
Verified

10/10 Excellent

Juancarlos

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room, staff was friendly and easy from/to airport.
Stayed 1 night in Sep 2025
Verified

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Had a great stay. Good location just steps from the train station, en route to the high city (whether you plan to get there by foot or funicular). Friendly multilingual staff.
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Sergio

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent location friendly staff
Stayed 2 nights in Jun 2025
Verified

10/10 Excellent

Oliver

Liked: Cleanliness, property conditions & facilities, room comfort
Great location, great service, great breakfast and super location!
Stayed 5 nights in Mar 2025
Verified

10/10 Excellent

gavin robertson

Liked: Cleanliness, amenities, property conditions & facilities
Staff we great , breakfast very good and location first class
Stayed 6 nights in May 2025
Verified

10/10 Excellent

Kevin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel is very well situated for public transport and walking to various destinations. Close to Bars and Restaurants also.
Stayed 4 nights in Oct 2025
Verified

8/10 Good

Katsiaryna

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good hotel
Stayed 1 night in Aug 2025
Verified

10/10 Excellent

Jonathan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great stay.

Great hotel. Very friendly and helpful staff. Great room, great location, on main bus route and close to the station.
Stayed 2 nights in Jun 2025
Verified

10/10 Excellent

Mouawia

Liked: Cleanliness, amenities
Excellent location and service the whole staff
Stayed 8 nights in Jun 2025
Verified

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bergamo is an excellent pre Christmas destination and this hotel has a fantastic location.
Stayed 3 nights in Dec 2024
Verified

10/10 Excellent

Morten

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A perfect hotel

I am a returning customer and I love this hotel. Rooms are great and service is very professional. The location could not be better. I am looking forward to my next stay!
Stayed 1 night in Jul 2025
Verified

10/10 Excellent

Anna

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel situated in the central part of Bergamo, walking distance to everywhere!!! Friendly and helpful staff, delicious breakfast, comfy beds !!!
Stayed 1 night in Aug 2024
Verified

8/10 Good

Hallgeir

Liked: Cleanliness, staff & service, property conditions & facilities

Great location

Nice hotel with good location near the city center
Stayed 1 night in Jul 2023
Verified

10/10 Excellent

Noor

Liked: Cleanliness, amenities, property conditions & facilities
great location near the train station and walking distance to the funicular. good breakfast too.
Stayed 1 night in Sep 2023
Verified

10/10 Excellent

Cecilia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had an excellent time!
Stayed 1 night in Aug 2024
Verified

10/10 Excellent

Rune

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Well kept and perfectly located hotel

Well kept and perfectly located hotel at the end of the man shopping street with short way to the city's main square.
Stayed 1 night in Jul 2024
Verified

8/10 Good

Arvid

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good hotel in the town center

A pretty clean and pleasant hotel right in the middle of things. Beds were quite firm (which I like) and staff were very friendly.
Stayed 2 nights in Jun 2024
Verified

10/10 Excellent

Lewis

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excelent Hotel.

This hotel was in the totally ideal place in Bergamo. A short walk from the railway station and another short walk into town. It was really well appointed with fantastic modern room, fully working air conditioning and fridge in the room. The breakfast was great.
Stayed 3 nights in Jul 2025
Verified

10/10 Excellent

Zygmunt

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location! Nice hotel. Friendly staff.
Stayed 1 night in Jul 2022
Verified

10/10 Excellent

Maria

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location is perfect close to train station, walkable to the lower city centre or transportation to higher city Staff is very helpful and pleasant, room was very clean and breakfast was good with a good variety.
Stayed 1 night in Nov 2023
Verified

10/10 Excellent

Sean

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent hotel in good location

Excellent hotel and location. Well worth its 4 stars. Rooms luxurious and breakfast was delicious. Thank you so much.
Stayed 4 nights in Oct 2024
Verified

10/10 Excellent

Janet

Liked: Cleanliness, staff & service, property conditions & facilities
Capello d’oro is the total experience in excellence….happy and relaxed ….i can’t wait to visit Bergamo soon.
Stayed 3 nights in Mar 2025
Verified

10/10 Excellent

Kevin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Fantastic!

Great place - perfect location!
Stayed 1 night in Dec 2023
Verified

10/10 Excellent

Eric

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful
Stayed 3 nights in Jun 2025