4/10 Poor
Stefanie
Travelled with family
5 Apr 2025
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Property was very dated which is not a problem as long as it is clean and well maintained which it is not. The nicest part of the hotel was the rooftop breakfast room. Breakfast was good. Need to reserve and pay night before to eat there.You prepay it all.Hotel Room was bad. It seems room was only superficially cleaned for a very long time. The Blackout curtains had brownish crusty stains smeared on it, the privacy curtains had rips and tears, the carpet had stains on it and wasnt properly vaccumed, the outside of the toilet bowl had urine and "other" stains that ran down the entire length of the bowl. Wiping did not remove it only scrubbing did which indicated to me that nobody cleaned that part of the toilet in a long time. There was crustiness in the shower. The tub had dirt in it that was so well situated that scrubbing was the only way to get it off. Mold too. The tile walls in the bathroom also had stains on them that were not immediately apparent because of the color of the tiles and poor lighting but again it did not look like these tiles were wiped in a very long time.The bed was quite hard and the pillow miniscule. The linens had a lot of lint/hair on it. I also wish they would have at least added an extra pillow per guest for some extra comfort. The air conditioning in my room was not working so it got quite hot. The TV turned on by itself and changed channel by itself. Staff was very friendly. Location was great with Chanel and Hermes stores right down the street.
Stefanie
Stayed 7 nights in Mar 2025