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Crowne Plaza London - Kings Cross by IHG

4.0 star property

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Photo gallery for Crowne Plaza London - Kings Cross by IHG

Exterior
Bar (on property)
Bar (on property)
Exterior
Exterior

Reviews

8.4 out of 10
Very good

Popular amenities

  • Gym
  • Parking available
  • Room service
  • Bar

Explore the area

View in a map
1 Kings Cross Road, London, England, WC1X 9HX
  • Place, Russell Square
    ‪13 min walk‬
  • Place, The British Museum
    ‪17 min walk‬
  • Place, Piccadilly Circus
    ‪5 min drive‬
  • Airport, London (LHR-Heathrow)
    ‪40 min drive‬

Room options

View all photos for Premium Room, 1 Double Bed

In-room safe, desk, iron/ironing board, free cots/infant beds

Premium Room, 1 Double Bed

9.0 out of 10
Wonderful
(19 reviews)
  • 14 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Premium Room, 1 Queen Bed with Sofa bed

In-room safe, desk, iron/ironing board, free cots/infant beds

Premium Room, 1 Queen Bed with Sofa bed

7.8 out of 10
Good
(37 reviews)
  • 15 sq m
  • Sleeps 3
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Standard Room

Standard Room | Room amenity

Standard Room

8.8 out of 10
Excellent
(14 reviews)
  • 14 sq m
  • Sleeps 2
  • 1 Single Bed

View all photos for Premium Room, 2 Double Beds

In-room safe, desk, iron/ironing board, free cots/infant beds

Premium Room, 2 Double Beds

8.6 out of 10
Excellent
(109 reviews)
  • 14 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 1 Double Bed

In-room safe, desk, iron/ironing board, free cots/infant beds

Standard Room, 1 Double Bed

8.0 out of 10
Very good
(1 review)
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room, 1 Queen Bed

In-room safe, desk, iron/ironing board, free cots/infant beds

Standard Room, 1 Queen Bed

9.0 out of 10
Wonderful
(11 reviews)
  • Sleeps 2
  • 1 Queen Bed

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About this property

Crowne Plaza London - Kings Cross by IHG

Hotel with a restaurant, near Russell Square
This smoke-free hotel features a restaurant, a fitness centre and a bar/lounge. WiFi in public areas is free. Other amenities include self parking, a business centre and concierge services.
Crowne Plaza London - Kings Cross by IHG offers 429 air-conditioned accommodations with a safe and free newspapers. A pillow menu is available. Flat-screen televisions come with satellite channels. Bathrooms include baths or showers, bathrobes, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include coffee/tea makers and an iron/ironing board. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include a fitness centre.
Our customers tell us that they can't get enough of the helpful staff at Crowne Plaza London - Kings Cross by IHG. During your stay, you'll be within walking distance of Russell Square. Features include free WiFi in public areas, plus a restaurant and a gym.
  • Free WiFi
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • To-go breakfast served daily for a fee
  • Self-parking available for a fee
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a gym
  • Guests have great things to say about the breakfast and the helpful staff
  • 14 minutes by foot from Russell Square and a 4-minute drive from St. Paul's Cathedral
There's a restaurant on site. You can enjoy a drink at the bar/lounge. Business amenities include a business centre and meeting rooms.

Public spaces have free WiFi. A fitness centre, multilingual staff, and tour/ticket assistance are also featured at the business-friendly Crowne Plaza London - Kings Cross by IHG. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This 4-star London hotel is smoke free.

For a fee, guests can enjoy to-go breakfast on weekdays from 6:30 AM to 10:30 AM and at the weekend from 7:00 AM to 11:00 AM.
Bloom – On-site restaurant.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Parking on site (GBP 32.50 per day)
  • Limited on-site parking
  • Wheelchair-accessible parking available

Food and drink

  • Breakfast to-go available for a fee 6:30 AM to 10:30 AM on weekdays and 7:00 AM to 11:00 AM on weekends; GBP 25 for adults and GBP 10 for children
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Bloom

Things to do

  • Gym

Family friendly

  • In-room cot

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • Business centre
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 8 floors
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot
  • Pillow menu

Bathroom

  • Bathtub or shower
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • Flat-screen TV with satellite channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Limited room service

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in fee: GBP 50
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Contactless check-out
Late check-out subject to availability
Late check-out fee: GBP 50

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for to-go breakfast: from approximately GBP 25.00 for adults and from GBP 10.00 for children
  • Self-parking fee: GBP 32.50 per day
  • Early check-in fee: GBP 50 (subject to availability)
  • Late check-out fee: GBP 50 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

National rating

This establishment has received its official star rating from VisitEngland, the National Tourist Board for England.

Property is also known as

Holiday Inn Bloomsbury Hotel London-Kings Cross
Holiday Inn London-Kings Cross
Holiday Inn London-Kings Cross Bloomsbury
London-Kings Cross Bloomsbury
London-Kings Cross Bloomsbury Holiday Inn
London-Kings Cross Holiday Inn
Holiday Inn London-Kings Cross Bloomsbury Hotel
Holiday Inn Cross Bloomsbury Hotel
Holiday Inn Cross Bloomsbury
Crowne Plaza London Kings Cross Hotel
Crowne Plaza Kings Cross Hotel
Crowne Plaza London Kings Cross
Crowne Plaza Kings Cross
Crowne Plaza London Kings Cross
Crowne Plaza London Kings Cross an IHG Hotel
Crowne Plaza London - Kings Cross by IHG Hotel
Crowne Plaza London - Kings Cross by IHG London
Crowne Plaza London - Kings Cross by IHG Hotel London

Reviews

Crowne Plaza London - Kings Cross by IHG Reviews

8.4

Very good

8.8/10

Cleanliness

8.6/10

Staff & service

8.2/10

Amenities

8.2/10

Property conditions & facilities

8.2/10

Eco-friendliness
Rating 10 - Excellent. 471 out of 1026 reviews
Rating 8 - Good. 327 out of 1026 reviews
Rating 6 - Okay. 152 out of 1026 reviews
Rating 4 - Poor. 43 out of 1026 reviews
Rating 2 - Terrible. 33 out of 1026 reviews

Reviews

10/10 Excellent

MICHAEL, SAN ANTONIO

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful quick one night stay for our family of 4
Stayed 1 night in Aug 2025

10/10 Excellent

Michael

Travelled with family
Liked: Cleanliness, staff & service
Great location, fantastic hotel and staff. We are IHG members and stay regularly at IHG, this hotel does not disappoint. Well done all the staff at King’s Cross
Stayed 3 nights in Jul 2025

8/10 Good

Britnie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jul 2025

10/10 Excellent

Denisse

Travelled with family and small children, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a good experience. The people in the breakfast area even learned our names after all the days we spent there.
Stayed 8 nights in Jul 2025

8/10 Good

ciro

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good location!

Stayed 2 nights in Jul 2025

8/10 Good

Yew Chuan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Jul 2025

10/10 Excellent

Estephany

Liked: Cleanliness
Stayed 1 night in Jul 2025

10/10 Excellent

Chris

Liked: Cleanliness, staff & service
Stayed 2 nights in Jul 2025

10/10 Excellent

lucy

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great hotel

Lovely hotel just what we needed. Arrived early and managed to get straight to our room early which was an added bonus. Can’t fault the service everyone was so helpful!
Stayed 1 night in Jul 2025

8/10 Good

Jenny

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
There's no AC which is expected in most European countries. There were fans, but temperature outside was cooler than inside. Windows do not work. Phone to offices were never work. No one picks up at "Room Service", "House Keeping", Front Desk.
Stayed 3 nights in Jul 2025

8/10 Good

Lisa

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean spacious double room with sofa for for relaxing, clean and tidy bathroom with plenty towels and toiletries, quiet on an evening 10 min walk from Kings-cross station. Only thing missing was some bottle. water in room. Luggage storage after check out so you can still explore without dragging case around. Would definitely stay here again though for future trips to London.
Stayed 1 night in Jul 2025

10/10 Excellent

Srikanth, Boise

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jul 2025

10/10 Excellent

Justin

Travelled with family, Travelled with family and small children, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A great place to stay when visiting London. Centrally located, very clean, great air conditioning. Luggage storage and friendly staff. Only complaint was lack of lounge area, rooms are small and there isn't anywhere that you are allowed to eat outside your room if you don't want to go out. Overall I highly recommend.
Stayed 3 nights in Jul 2025

8/10 Good

Prajakta

Liked: Staff & service
Stayed 2 nights in Jul 2025

10/10 Excellent

CHETAN, PASADENA

Travelled with family
Liked: Property conditions & facilities
Loved the location and the food.
Stayed 4 nights in Jul 2025

10/10 Excellent

Magdalena

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jul 2025

6/10 Okay

Juan Pablo

Travelled with family
Liked: Staff & service

Great location, but room for improvement.

Hotel is located in great neighborhood with convenient access to the underground, buses, etc. to tour London. AC was not working properly and the bathroom is very small, water splashes everywhere the fan does not help to get rid of humidity.
Stayed 4 nights in Jul 2025

6/10 Okay

Priscilla

Liked: Staff & service, amenities, property conditions & facilities
Check in was easy and straight forward. The room was far from the lifts so we enjoyed the quiet. It was not very clean but not very dirty either. The staff seemed to be floating around, unaware of one another. We ordered a bottle of sparkling water whilst waiting for our room, the bottle was not sealed properly and it was flat. The waiter brought a second bottle, flat again. At breakfast no labelled vegan options, and when i asked staff to check ingredients for me they seemed annoyed/clueless. Turns out there was 1 type of dry bread and 1 granola suitable . Fresh fruits were apples and oranges...we have had beyter breakfasts in smaller hotels! Very disappointed!
Stayed 1 night in Jul 2025

10/10 Excellent

peter albert joseph

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Exceeded my expectation!

Our stay at the Crowne Plaza hotel was delightful. After arriving early in London at St. Pancras station, we walked 15 minutes to the hotel. The reception staff were welcoming and informed us that our room was ready, even though it was only 9:30 am. This allowed us to settle into our room ahead of schedule. Everything exceeded our expectations - the room was immaculate, with the added bonus of complimentary hot chocolate, biscuits, and a jug of water. The toiletries provided were of superior quality. The hotel's location is excellent, with a convenient store nearby that stays open until 11 pm. For travelers from the US seeking a spacious hotel room with air conditioning and an elevator, this is the perfect choice. The entire staff we interacted with were fantastic. During check-out, they kindly offered to store our luggage until our evening train back to Paris. This allowed us to explore London further before departing in the evening.
Stayed 1 night in Jul 2025

10/10 Excellent

Biljana, Perth

Stayed 3 nights in Jun 2025

6/10 Okay

Harshad

Stayed 4 nights in Jul 2025

10/10 Excellent

Jaime

Liked: Cleanliness, staff & service, property conditions & facilities
Great room that saved the day after a stay elsewhere that was less than par
Stayed 1 night in Jul 2025

6/10 Okay

Chris

Travelled with family
Disliked: Property conditions & facilities
Not great value - the room was fine, if a bit sparse. The bathroom needed repainting and generally updating. Hotel is quite far from tube stations.
Stayed 2 nights in Jul 2025

6/10 Okay

Srinivasan

Travelled with family and small children
Liked: Amenities
great location. near to multiple bus stops and 20 min walk from farringon/kings cross. few convenience stores near by. Breakfast was great. The reason for 3 stars is a non-functioning air conditioner for first two nights. issue was raised after first day, but there were no maintenance folks around and we were given table fans. problem was fixed on 3rd night after another reminder. not the service you expect for a hotel where you pay upwards of 300 pounds.
Stayed 3 nights in Jul 2025

8/10 Good

Shawn

Stayed 3 nights in Jul 2025

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