Crowne Plaza London - Kings Cross by IHG

4.0 star property

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Photo gallery for Crowne Plaza London - Kings Cross by IHG

Exterior
Property preview
Bar (on property)
Bar (on property)
Exterior

Reviews

8.4 out of 10
Very good

Popular amenities

  • Gym
  • Parking available
  • Room service
  • Bar

Explore the area

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1 Kings Cross Road, London, England, WC1X 9HX
  • Place, City, University of London
    ‪7 min walk‬
  • Place, Russell Square
    ‪13 min walk‬
  • Place, The British Museum
    ‪17 min walk‬
  • Airport, London (LHR-Heathrow)
    ‪49 min drive‬

Room options

Premium Room, 1 Double Bed

9.0 out of 10
Wonderful
(19 reviews)
  • 14 sq m
  • Sleeps 2
  • 1 Double Bed

Premium Room, 1 Queen Bed with Sofa bed

7.8 out of 10
Good
(38 reviews)
  • 15 sq m
  • Sleeps 3
  • 1 Queen Bed and 1 Double Sofa Bed

Standard Room

8.8 out of 10
Excellent
(14 reviews)
  • 14 sq m
  • Sleeps 2
  • 1 Single Bed

Premium Room, 2 Double Beds

8.6 out of 10
Excellent
(109 reviews)
  • 14 sq m
  • Sleeps 4
  • 2 Double Beds

Standard Room, 1 Double Bed

8.0 out of 10
Very good
(1 review)
  • Sleeps 2
  • 1 Double Bed

Standard Room, 1 Queen Bed

9.0 out of 10
Wonderful
(12 reviews)
  • Sleeps 2
  • 1 Queen Bed

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About this property

Crowne Plaza London - Kings Cross by IHG

Hotel with a restaurant, near The British Museum
This smoke-free hotel features a restaurant, a fitness centre and a bar/lounge. WiFi in public areas is free. Other amenities include self parking, a business centre and concierge services.
Crowne Plaza London - Kings Cross by IHG offers 429 air-conditioned accommodations with a safe and free newspapers. A pillow menu is available. Flat-screen televisions come with satellite channels. Bathrooms include baths or showers, bathrobes, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include coffee/tea makers and an iron/ironing board. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include a fitness centre.
Our customers tell us that they can't get enough of the helpful staff at Crowne Plaza London - Kings Cross by IHG. During your stay, you'll be within walking distance of The British Museum. Features include free WiFi in public areas, plus a restaurant and a gym.
  • Free WiFi
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • To-go breakfast served daily for a fee
  • Self-parking available for a fee
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a gym
  • Guests have great things to say about the clean guestrooms and the breakfast
  • 14 minutes by foot from Russell Square and a 4-minute drive from St. Paul's Cathedral
There's a restaurant on site. You can enjoy a drink at the bar/lounge. Business amenities include a business centre and meeting rooms.

Public spaces have free WiFi. A fitness centre, multilingual staff, and tour/ticket assistance are also featured at the business-friendly Crowne Plaza London - Kings Cross by IHG. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This 4-star London hotel is smoke free.

For a fee, guests can enjoy to-go breakfast on weekdays from 6:30 AM to 10:30 AM and at the weekend from 7:00 AM to 11:00 AM.
Bloom – On-site restaurant.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Parking on site (GBP 32.50 per day)
  • Limited on-site parking
  • Wheelchair-accessible parking available

Food and drink

  • Breakfast to-go available for a fee 6:30 AM to 10:30 AM on weekdays and 7:00 AM to 11:00 AM on weekends; GBP 25 for adults and GBP 10 for children
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Bloom

Things to do

  • Gym

Family friendly

  • In-room cot

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • Business centre
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 8 floors
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot
  • Pillow menu

Bathroom

  • Bathtub or shower
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • Flat-screen TV with satellite channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Limited room service

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in fee: GBP 50
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Contactless check-out
Late check-out subject to availability
Late check-out fee: GBP 50

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for to-go breakfast: from approximately GBP 25.00 for adults and from GBP 10.00 for children
  • Self-parking fee: GBP 32.50 per day
  • Early check-in fee: GBP 50 (subject to availability)
  • Late check-out fee: GBP 50 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

National rating

This establishment has received its official star rating from VisitEngland, the National Tourist Board for England.

Property is also known as

Holiday Inn Bloomsbury Hotel London-Kings Cross
Holiday Inn London-Kings Cross
Holiday Inn London-Kings Cross Bloomsbury
London-Kings Cross Bloomsbury
London-Kings Cross Bloomsbury Holiday Inn
London-Kings Cross Holiday Inn
Holiday Inn London-Kings Cross Bloomsbury Hotel
Holiday Inn Cross Bloomsbury Hotel
Holiday Inn Cross Bloomsbury
Crowne Plaza London Kings Cross Hotel
Crowne Plaza Kings Cross Hotel
Crowne Plaza London Kings Cross
Crowne Plaza Kings Cross
Crowne Plaza London Kings Cross
Crowne Plaza London Kings Cross an IHG Hotel
Crowne Plaza London - Kings Cross by IHG Hotel
Crowne Plaza London - Kings Cross by IHG London
Crowne Plaza London - Kings Cross by IHG Hotel London

Crowne Plaza London - Kings Cross by IHG Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 470 out of 1014 reviews
Rating 8 - Good. 321 out of 1014 reviews
Rating 6 - Okay. 150 out of 1014 reviews
Rating 4 - Poor. 42 out of 1014 reviews
Rating 2 - Terrible. 31 out of 1014 reviews

8.8/10

Cleanliness

8.6/10

Staff & service

8.2/10

Amenities

8.2/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Only bump was when asked for water one day, no one came after 3 calls and over an hour. When asked reason, fingers were pointed and quoted if being busy. Customers time should be valued especially on vacation and over an hour wasted sitting in the room waiting.
Stayed 6 nights in Aug 2025

8/10 Good

Polychronis

Stayed 2 nights in Aug 2025

10/10 Excellent

Yan

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location is good, walking distance to King’s cross train station. Bus stops nearby, in a quiet area.
Stayed 4 nights in Aug 2025

10/10 Excellent

ALEXANDER

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

8/10 Good

Donna

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pleasant stay for my family and I on a short break to London. Room was cosy, but as advertised and it kept cost down. Staff were friendly. Good breakfast. Recommend!
Stayed 2 nights in Aug 2025

10/10 Excellent

Carlos, San Pedro Garza Garcia

Liked: Cleanliness, staff & service, property conditions & facilities
.
Stayed 1 night in Aug 2025

8/10 Good

Natasha

Stayed 1 night in Aug 2025

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We couldn't fault the Hotel. The stay was very nice and staff very nice and helpful and the breakfast was fantastic. No complaints what so ever.
Stayed 3 nights in Aug 2025

6/10 Okay

Robert

Liked: Cleanliness
King’s Cross in the name. Had a mile to walk once I got to KC. Bed was comfy but everything else was bang average.
Stayed 1 night in Aug 2025

8/10 Good

Nicole

Stayed 1 night in Aug 2025

10/10 Excellent

Nicole

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
They took care of us very well and the staff was very friendly and accommodating. We enjoyed that the location was easy to bus to attractions. Also nice to return to a less busy part of London.
Stayed 9 nights in Aug 2025

10/10 Excellent

K

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

Malcolm

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Good access to Kings Cross and Farringdon and easily walkable to Russell Square so overall great location for a family stay in London
Stayed 2 nights in Aug 2025

8/10 Good

Eleri

Stayed 2 nights in Aug 2025

10/10 Excellent

Virginia

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
👍 great
Stayed 1 night in Aug 2025

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

6/10 Okay

Aaron

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

Gemma

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was great. Spacious still for 4 people. Only stayed for one night.. but it was in walking distance to tube stations.. great area for cafes and bars. The main bonus was it was away from the tourist trail!
Stayed 1 night in Aug 2025

8/10 Good

Shahida

Liked: Cleanliness, staff & service, amenities
We stayed three nights, Upon check in we were informed the wifi was down, and were working on it. During the whole of our stay the WiFi was out of use. Breakfasts we’re very busy with seating overflowing into to bar area, was a little unsafe having to carry hot drinks passing people whilst they waited to be seated. Overall pleasant stay, rooms clean ideal location close to Kings cross.
Stayed 3 nights in Aug 2025

8/10 Good

Mark

Stayed 1 night in Aug 2025

8/10 Good

Christina

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great breakfast!
Stayed 2 nights in Aug 2025

10/10 Excellent

ashfaaq, Nottingham

Stayed 1 night in Aug 2025

10/10 Excellent

Jaina

Stayed 3 nights in Aug 2025

4/10 Poor

Terri-Lee

Travelled with family
Disliked: Cleanliness
We had to switch rooms due to lack of cleaned room. Even the replaced rooms were stained and had poor cleanliness. They were also very small rooms, even for central London. I would not stay here again
Stayed 2 nights in Aug 2025

8/10 Good

Paul

Liked: Cleanliness, staff & service
Stayed 1 night in Jul 2025