Crowne Plaza London - Kings Cross by IHG

4.0 star property

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Photo gallery for Crowne Plaza London - Kings Cross by IHG

Exterior
Exterior
Premium Room, 1 Queen Bed with Sofa bed | 1 bedroom, in-room safe, desk, iron/ironing board
Point of interest
Bar (on property)

Reviews

8.2 out of 10
Very good

Popular amenities

  • Gym
  • Parking available
  • Room service
  • Bar

Explore the area

Map
1 Kings Cross Road, London, England, WC1X 9HX
  • Russell Square
    ‪13 min walk‬
  • The British Museum
    ‪17 min walk‬
  • Piccadilly Circus
    ‪5 min drive‬
  • London (LHR-Heathrow)
    ‪40 min drive‬

Room options

Premium Room, 1 Double Bed

  • 14 sq m
  • Sleeps 2
  • 1 Double Bed

Standard Room

  • 14 sq m
  • Sleeps 2
  • 1 Single Bed

Standard Room, 1 Queen Bed

  • Sleeps 2
  • 1 Queen Bed

Standard Room, 1 Double Bed

  • Sleeps 2
  • 1 Double Bed

Premium Room, 2 Double Beds

  • 14 sq m
  • Sleeps 4
  • 2 Double Beds

Premium Room, 1 Queen Bed with Sofa bed

  • 15 sq m
  • Sleeps 3
  • 1 Queen Bed and 1 Double Sofa Bed

Similar properties

About this property

Crowne Plaza London - Kings Cross by IHG

Hotel with a restaurant, near The British Museum
This smoke-free hotel features a restaurant, a fitness centre and a bar/lounge. WiFi in public areas is free. Other amenities include self parking, a business centre and concierge services.
Crowne Plaza London - Kings Cross by IHG offers 429 air-conditioned accommodations with a safe and free newspapers. A pillow menu is available. Flat-screen televisions come with satellite channels. Bathrooms include baths or showers, bathrobes, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include coffee/tea makers and an iron/ironing board. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include a fitness centre.
Our customers tell us that they can't get enough of the helpful staff at Crowne Plaza London - Kings Cross by IHG. During your stay, you'll be within walking distance of The British Museum. Features include free WiFi in public areas, plus a restaurant and a gym.
  • Free WiFi
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • To-go breakfast served daily for a fee
  • Self-parking available for a fee
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a gym
  • Guests have great things to say about the helpful staff and the breakfast
  • 14 minutes by foot from Russell Square and a 4-minute drive from St. Paul's Cathedral
There's a restaurant on site. You can enjoy a drink at the bar/lounge. Business amenities include a business centre and meeting rooms.

Public spaces have free WiFi. A fitness centre, multilingual staff, and tour/ticket assistance are also featured at the business-friendly Crowne Plaza London - Kings Cross by IHG. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This 4-star London hotel is smoke free.

For a fee, guests can enjoy to-go breakfast on weekdays from 6:30 AM to 10:30 AM and at the weekend from 7:00 AM to 11:00 AM.
Bloom – On-site restaurant.
Room service (during limited hours) is available.

Languages

English, Italian, Polish, Romanian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Parking on site (GBP 32.50 per day)
  • Limited on-site parking
  • Wheelchair-accessible parking available

Food and drink

  • Breakfast to-go available for a fee 6:30 AM to 10:30 AM on weekdays and 7:00 AM to 11:00 AM on weekends; GBP 25 for adults and GBP 10 for children
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Bloom

Things to do

  • Gym

Family friendly

  • Free cot

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • Business centre
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 8 floors
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot
  • Pillow menu

Bathroom

  • Bathtub or shower
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • Flat-screen TV with satellite channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Limited room service

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in fee: GBP 50
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Contactless check-out
Late check-out subject to availability
Late check-out fee: GBP 50

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for to-go breakfast: from approximately GBP 25.00 for adults and from GBP 10.00 for children
  • Self-parking fee: GBP 32.50 per day
  • Early check-in fee: GBP 50 (subject to availability)
  • Late check-out fee: GBP 50 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

National rating

This establishment has received its official star rating from VisitEngland, the National Tourist Board for England.

Property is also known as

Holiday Inn Bloomsbury Hotel London-Kings Cross
Holiday Inn London-Kings Cross
Holiday Inn London-Kings Cross Bloomsbury
London-Kings Cross Bloomsbury
London-Kings Cross Bloomsbury Holiday Inn
London-Kings Cross Holiday Inn
Holiday Inn London-Kings Cross Bloomsbury Hotel
Holiday Inn Cross Bloomsbury Hotel
Holiday Inn Cross Bloomsbury
Crowne Plaza London Kings Cross Hotel
Crowne Plaza Kings Cross Hotel
Crowne Plaza London Kings Cross
Crowne Plaza Kings Cross
Crowne Plaza London Kings Cross
Crowne Plaza London Kings Cross an IHG Hotel
Crowne Plaza London - Kings Cross by IHG Hotel
Crowne Plaza London - Kings Cross by IHG London
Crowne Plaza London - Kings Cross by IHG Hotel London

Crowne Plaza London - Kings Cross by IHG Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 438 out of 1001 reviews
Rating 8 - Good. 323 out of 1001 reviews
Rating 6 - Okay. 150 out of 1001 reviews
Rating 4 - Poor. 49 out of 1001 reviews
Rating 2 - Terrible. 41 out of 1001 reviews

8.8/10

Cleanliness

8.6/10

Staff & service

8.2/10

Amenities

8.2/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

8/10 Good

NOOR

Liked: Cleanliness
Stayed 6 nights in Feb 2025

8/10 Good

Helen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location was good, a bit further out than I expected but still walkable. The staff were friendly and polite and the room was clean. The bad parts, the bed was creaky and loud. The room was really hot and you couldn’t turn the heating down or open a window which made it a little uncomfortable. Overall, my stay was fine as I wasn’t in the room all day and night.
Stayed 3 nights in Mar 2025

2/10 Terrible

Louis

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

NOT GREAT FOR FAMILIES

The room we were allocated as a family of 3 was quiet cramped once the sofa bed was spread out. The room was very hot despite the AC being at the lowest temp setting. The bath did not drain with the push plug in so had to remove. Both the shower heads were very weak in power and there was evidence of mold in the bath seal. The sink was also cracked
Stayed 1 night in Mar 2025

8/10 Good

Hayley

Stayed 1 night in Feb 2025

6/10 Okay

Lucy

Stayed 1 night in Feb 2025

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, room comfort

Good stays

Friendly staff, walking distance to museum and kings cross station. Plenty of choices breakfast. Comfort bed but the condition in bathroom is not that good.
Stayed 2 nights in Feb 2025

10/10 Excellent

Henricus

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice new hotel a brisk walk from the train station. good breakfast and a clean room.
Stayed 2 nights in Nov 2024

6/10 Okay

Neil

Stayed 1 night in Feb 2025

10/10 Excellent

Sara

Stayed 1 night in Feb 2025

8/10 Good

Claire

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

10/10 Excellent

Shamicka

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent staff from the moment we arrived
Stayed 2 nights in Jan 2025

6/10 Okay

Kieran

Stayed 2 nights in Jan 2025

10/10 Excellent

Henry

Liked: Cleanliness, staff & service, property conditions & facilities
thank you - staff & property great!
Stayed 4 nights in Jan 2025

10/10 Excellent

Daniel, Cary

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Thank you for your care and service
Stayed 2 nights in Jan 2025

8/10 Good

zheng

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 3 nights in Jan 2025

6/10 Okay

Verified traveller

Business traveller
Disliked: Cleanliness, staff & service
Room service is not good at all. I stayed there for a week, and they didn't clean the room well! One day, they left the cups without washing them, another day, they forgot to put tissues in, another day, they forgot to put water in, and another day, I had to call them to clean the carpet. Also, the breakfast is poor. It is unusual for Crown Plaza to be like this! I visit them very frequently in Saudi Arabia, it's amazing
Stayed 7 nights in Dec 2024

10/10 Excellent

William

Stayed 5 nights in Jan 2025

6/10 Okay

Nigel

Business traveller
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
Ultra small rooms with basic bathrooms - room with zero view - cramp space - not good value - many other options - as a Diamond elite member - not what I expect of a IHG hotel
Stayed 1 night in Jan 2025

10/10 Excellent

William

Stayed 12 nights in Dec 2024

10/10 Excellent

Tamiko

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The place had all things we needed and very attentive to help us with transportation
Stayed 3 nights in Dec 2024

8/10 Good

Janice

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Dec 2024

10/10 Excellent

Betsy

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I was very happy with this property.
Stayed 4 nights in Dec 2024

8/10 Good

JESSICA

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Comvenient and comfortable but pricy

We stayed here for a week for an event. The room was clean and comfortable. Pillows were a little lackluster, and the beds were hard but otherwise fine. The rainfall shower was great, but the lack of a ventilation fan left it very damp after a family of 4 needed to shower. Breakfast was good, but very busy. Dinner left a lot to be desired both in food quality and service. Convenient location to Kings Cross and Farringdon.
Stayed 7 nights in Dec 2024

10/10 Excellent

Richard

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great location and level of comfort

Lovely hotel, with a luxury feel. Very helpful and friendly staff. Comfortable room with plenty of space. Wonderful shower. Breakfast was amazing, with a huge choice of food. Highly recommended.
Stayed 1 night in Dec 2024

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

One of the best hotels ive stayed in, in London.

Very helpful staff, good sized room, clean, well appointed and modern. Check in was faff free and breakfast was excellent with plenty of choice. I would certainly stay here again.
Stayed 1 night in Nov 2024