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4.2 out of 5

"Good location. Close to Paddington Station and easy commuting to attractions. " More

By a verified traveller on Sun 11 Aug 2019

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Superior Room, 2 Single Beds

Bed Count 2 Twin Beds Maximum Occupancy 2 Max
€174* Per night/room 19 May - 20 May

Superior Room, 1 Queen Bed with Sofa bed

Bed Count 1 Queen Bed Maximum Occupancy 3 Max

Executive Room, 1 Queen Bed with Sofa bed

Bed Count 1 Queen Bed Maximum Occupancy 3 Max

Superior Double Room, 1 Queen Bed with Sofa bed

Bed Count 1 Queen Bed Maximum Occupancy 4 Max

Hotel Description

Our customers tell us that they enjoy the pool at Novotel London Paddington. During your stay, you're just a quick walk from Paddington Central. Features include free WiFi in public areas, plus an indoor pool and a restaurant.

  • Free WiFi
  • Enjoy a bite to eat at Elements, a brasserie that serves international cuisine
  • English breakfast served daily for a fee
  • Take a swim in the indoor pool
  • Services include dry cleaning/laundry, tour or ticket assistance and luggage storage
  • On-site recreation includes a gym and a sauna
  • Guests speak favourably about the location and the breakfast
  • Just a 3-minute drive from Hyde Park and a few minutes from Madame Tussauds Wax Museum
  • Pets welcome for a fee

Novotel London Paddington ratings based on 28 Verified Reviews

Review Summary
4.2 out of 5 4.0 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Novotel London Paddington

Everyone (14) Couples (1) Family (9)
3 out of 5
Average

Posted by on 31 Oct 2023

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3 out of 5

Posted by on 28 Oct 2019

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3 out of 5
Good location. Close to Paddington Station and easy commuting to attractions.

Posted by on 11 Aug 2019

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5 out of 5
We enjoyed every moment of our trip!

Posted by on 12 May 2024

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5 out of 5
I’ve been many times on this hotel. It is not luxury but very comfortable. Walking distance for example to hyde park and Notting Hill. Grocery by 1 min walk, Paddington station 3 mins. Friendly staff and always everything works as expected

Posted by on 31 Mar 2024

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5 out of 5
chouette hôtel mais à 4, la chambre est vraiment trop étroite, quand le lit canapé est déployé, on ne circule presque plus dans la pièce, mais vu qu'on venait juste pour dormir, ça allait bien

Posted by on 20 Mar 2024

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4 out of 5
Nicht mehr so neu

Posted by on 3 Dec 2023

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Comment from Hotel Management

20 Jan 2024 by Alexa

Dear Beat,Thank you for staying with us at Novotel London Paddington and for taking the time to share your feedback. We appreciate your ratings, this will be shared with the entire team. We look forward to your next visit.With regards,Front Office team Novotel London Paddington

4 out of 5
Despite asking for a cleaning, our room was not cleaned during our 3 night stay

Posted by on 24 Sep 2023

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3 out of 5
Les chambres, et plus particulièrement les moquettes, auraient bien besoin d’être ravivées, voire changées pour ce qui est des moquettes ultra-tachées….personnel aimable et sympa. Proche du canal et du métro.

Posted by on 30 May 2023

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5 out of 5
It was amazing. Hotel, staff, rooms, everything was on point. Straight 5/5

Posted by on 30 May 2023

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Comment from Hotel Management

20 Jul 2023 by Alexa

Dear Jimi,Thank you for staying with us at Novotel London Paddington and for taking the time to share your feedback. It is nice to find you had a great time with us and that you were impressed with the overall service.We appreciate your comments and this will be shared with the entire team. We look forward to your next visit.With regards,Front Office team Novotel London Paddington

Renovations + Closures

This property is undergoing renovations from 26 April 2024 to 30 November 2024 (completion date subject to change).

During renovations, the hotel will make every effort to minimise noise and disturbance.

Property Features

Novotel London Paddington offers its guests an indoor pool, a sauna, and a fitness centre. There's a restaurant on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi. A business centre and meeting rooms are available. Event space at this hotel measures 3229 square feet (300 square metres) and includes conference space. A terrace, multilingual staff, and tour/ticket assistance are also featured at the eco-certified Novotel London Paddington. This Art Deco London hotel is smoke free.

  • 1 building
  • 206 guestrooms or units
  • 11 levels
  • Conference rooms
  • 3229 sq ft of conference space
  • 300 sq. m of conference space
  • Built in 2008
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Terrace
  • Garden
  • Lift
  • No smoking on site
  • Bar or lounge
  • Dining venue

Family Friendly Amenities

  • Family property
  • Number of indoor pools - 1
  • Free WiFi
  • Soundproofed rooms
  • Laundry facilities
  • Free cots/infant beds

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Transport

  • Train station: London (QQP-Paddington Train Station) (0.9 km / 0.5 mi)
  • Metro station: Paddington Underground Station (0.8 km / 0.5 mi)

Room Amenities

Novotel London Paddington offers 206 accommodations with minibars and laptop-compatible safes. Flat-screen televisions come with satellite channels. Bathrooms include baths or showers, complimentary toiletries and hairdryers. Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include coffee/tea makers and an iron/ironing board. Change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

  • Minibar
  • Day bed
  • In-room dining (24 hours)
  • Flat-screen television
  • Satellite channels
  • Coffee maker
  • Bath or shower
  • Cots (free)
  • Housekeeping (daily)
  • Hairdryer
  • Laptop safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Sound-insulated rooms
  • Ensuite bathroom
  • Connecting rooms available
  • Change of towels (on request)
  • Change of bedsheets (on request)

Food & Drink

For a fee, guests can enjoy a English breakfast daily from 7 AM to 10 AM.

Elements – This brasserie specialises in international cuisine and serves breakfast, lunch and dinner. Guests can enjoy drinks at the bar.

24-hour room service is available.

Nearby Activities

Recreational amenities at the hotel include an indoor pool, a sauna and a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

  • Golf lessons available nearby

Accessibility

If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible on-site restaurant
  • Wheelchair-accessible lounge
  • Wheelchair-accessible concierge desk
  • Assistive listening devices available
  • Braille or raised signage
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible meeting spaces/business centre

Hotel Policies

Check-in

  • Check-in time ends at 1:30 AM
  • Check-in time starts at 3:00 PM

Special check-in instructions:

To make arrangements for check-in, please contact the property at least 24 hours before arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival.

To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 15 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Pet Policy

  • Pets: GBP 15.00 per pet, per night, plus a deposit of GBP 10 per nightService animals are exempt from fees.

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation

This property accepts credit cards and debit cards; cash is not accepted

Cashless transactions are available

Safety features at this property include a fire extinguisher

This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. No on-site parking is available. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International and debit cards. Cash is not accepted. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher and a smoke detector in all accommodation. Cashless payment methods are available for all transactions. Contactless check-out is available. This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels) guidelines.

  • Humane animal treatment
  • Guest education on local ecosystems and culture
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Staff temperature checks are not conducted regularly
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property does not follow sanitisation practices of any association
  • Staffed front desk
  • Carbon monoxide detector
  • LGBTQ friendly
  • Smoke detector
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Guest accommodation is not sealed after cleaning
  • Electrostatic spray is not used for disinfection
  • Cashless transactions are available
  • Masks are compulsory at the property
  • Contactless food service / room service is available
  • Reservation might be required for some facilities on-site
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Mobile key entry is not available
  • Food service has been amended for enhanced safety
  • Protective clothing is not available to guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Children stay free - maximum age 15
  • Social distancing measures are in place
  • Contactless check-in is not available
  • No rollaway/extra beds available
  • Property does not follow regional sanitisation guidelines
  • Property follows a brand or regulatory agency's sanitisation guidelines ALLSAFE (Accor Hotels)
  • Property confirms they are implementing enhanced cleaning measures
  • Children stay free
  • Individually-wrapped food options are not available
  • Number of children who can stay free - 2
  • Debit cards
  • Gap period enforced between guest stays - 72 hours

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for English breakfast: from approximately GBP 21.00 per person
  • Pet deposit: GBP 10 per night
  • Pet fee: GBP 15.00 per pet, per night
  • Service animals are exempt from fees
  • Late check-out fee: GBP 60.00 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • London Paddington Novotel
  • Novotel Hotel London Paddington
  • Novotel London Paddington
  • Accor London Paddington
  • Novotel London Paddington England
  • Novotel London Paddington Hotel London
  • Novotel London Paddington Hotel
  • Novotel London Paddington England
  • Accor London Paddington
  • Novotel London Paddington Hotel
  • Novotel London Paddington London
  • Novotel London Paddington Hotel London

You should know

  • Pool access available from 6:00 AM to 8:00 PM
  • Up to 2 children aged 15 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Awards & Affiliations

Eco-certified property
This property participates in Green Key (Foundation for Environmental Education) – a programme that measures the property's impact on one or more of the following: environment, community, cultural-heritage and the local economy.

  • Green Key (Foundation for Environmental Education)

National Rating

This establishment has received its official star rating from VisitEngland, the National Tourist Board for England.

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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.