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"All the staff were helpful and friendly . An asset to the hotel . Went out of their way to help . Extremely comfy bed and lovely bedding . Food was good standard . Drinks were quite expensive but didn’t spoil our experience. The spa looked good too ."

"We thoroughly enjoyed our time at Gloucester Holiday Inn. The staff at reception were extremely helpful in our first visit to Gloucester. The room was very clean and the bed super comfortable. Breakfast was very comprehensive and beautifully prepared, and the staff very helpful. Our stay was very ..."

"Excellent staff. Very neat and clean. Welcoming and supportive"

"This is our 3rd stay at this hotel we love it here staff are friendly polite and helpful lovely seating areas. Lovely and quiet ! Amazing air con in the room especially with the heat over last weekend!!"

"Excellent value and slightly quirky, as always with Best Western. A good range of fresh pub food, comfortable bed and good bathroom. Nice to have a swimming pool included at this price. I'll be back."

"good size room, Fan which was welcomed, bed ok and room tidy. needs a hook for towel as knowhere to place it when in shower, few cracked tiles."