Holiday Inn Express Birmingham Star City by IHG

3.0 star property

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Photo gallery for Holiday Inn Express Birmingham Star City by IHG

Exterior
Premium bedding, desk, iron/ironing board, free cots/infant beds
Meeting facility
Exterior
Premium bedding, desk, iron/ironing board, free cots/infant beds

Reviews

8.2 out of 10
Very good

Popular amenities

  • Pet-friendly
  • Free Wi-Fi
  • Restaurant
  • Business services

Explore the area

View in a map
Cuckoo Rd Heartlands Parkway, Birmingham, England, B7 5SB
  • Place, StarCity
    ‪5 min walk‬
  • Place, Villa Park
    ‪4 min drive‬
  • Place, Aston Hall
    ‪4 min drive‬
  • Airport, Birmingham (BHX)
    ‪20 min drive‬

Room options

Room, 1 Double Bed, Accessible (Free Hot Breakfast)

8.8 out of 10
Excellent
(12 reviews)
  • 16 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

Standard Room, 1 Double Bed (Free Hot Breakfast)

8.4 out of 10
Very good
(84 reviews)
  • 16 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

Standard Room, 2 Single Beds (Free Hot Breakfast)

8.0 out of 10
Very good
(22 reviews)
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

Standard Room (Free Hot Breakfast)

7.6 out of 10
Good
(7 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Single Bed
  • Free Wi-Fi

Similar properties

About this property

Holiday Inn Express Birmingham Star City by IHG

This hotel features a restaurant, a bar/lounge and a 24-hour front desk. Free WiFi in public areas and free self parking are also provided. Other amenities include express check-in, express check-out and a TV in a common area.
Holiday Inn Express Birmingham Star City by IHG offers 90 accommodations with coffee/tea makers and a hairdryer. Beds feature premium bedding. Flat-screen televisions come with premium satellite channels.

Guests can surf the web using complimentary wireless Internet access. Additionally, rooms include an iron/ironing board and free toiletries. Housekeeping is provided on a daily basis.

The free breakfast at Holiday Inn Express Birmingham Star City by IHG gets high marks from our customers. During your stay, you're just a quick walk from StarCity. You'll find features such as free WiFi in public areas and free self-parking, plus a restaurant. This property offers pet-friendly amenities, such as food and water bowls.
  • Free breakfast offered
  • Free WiFi
  • Free self-parking
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Amenities include 5 meeting rooms, a vending machine and TV in a common area
  • Guests have great things to say about the breakfast and the helpful staff
  • Just a 4-minute drive from Villa Park and 6 minutes from Bullring & Grand Central
  • Pets welcome for a fee (restrictions apply)
  • Pet-friendly amenities are available, including food and water bowls
There's a restaurant on site. You can enjoy a drink at the bar/lounge. Free breakfast is available. Public spaces have free WiFi.

There are 5 meeting rooms available. The business-friendly Holiday Inn Express Birmingham Star City by IHG also features a vending machine, express check-in, and express check-out. Self parking is free.

Guests are served a free breakfast.
Holiday Inn Express Birmingham Star City by IHG has a restaurant on site.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Food and drink

  • Free breakfast available
  • A bar/lounge
  • A restaurant

Things to do

  • TV in common areas

Family friendly

  • In-room cot

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Vending machine

Guest services

  • Housekeeping (daily)

Business services

  • 5 meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Upper floors accessible by stairs only
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk

More

  • 4 floors
  • Banquet hall

Room amenities

Bedroom

  • Free cot
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • Flat-screen TV with premium satellite channels

Food and drink

  • Coffee/tea maker
  • Electric kettle

More

  • Connecting rooms available
  • Desk
  • Heating
  • Iron/ironing board

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: anytime

Contactless check-in and check-out are available

Express check-in available

Minimum check-in age - 18

Check-out

Check-out before 11 AM

Contactless check-out

Late check-out subject to availability

A late check-out fee will be charged

Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Information provided by the property may be translated using automated translation tools

Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.

Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

  • Pets: GBP 10 per accommodation, per night
  • Food and water bowls are available
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: GBP 10 per accommodation, per night
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Holiday Inn Express Birmingham City

Holiday Inn Express Birmingham Star City

Holiday Inn Express Star

Holiday Inn Express Star Hotel Birmingham City

Birmingham Blueberry Hotel

Hampton By Hilton Birmingham Star City Hotel Birmingham

Holiday Inn Express Birmingham Star City Hotel

Holiday Inn Express Star City Hotel

Holiday Inn Express Star City

Holiday Inn Express Birmingham Star City

Holiday Inn Express Birmingham Star City by IHG Hotel

Holiday Inn Express Birmingham Star City an IHG Hotel

Holiday Inn Express Birmingham Star City by IHG Birmingham

Holiday Inn Express Birmingham Star City by IHG Hotel Birmingham

Holiday Inn Express Birmingham Star City by IHG Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 469 out of 1003 reviews
Rating 8 - Good. 283 out of 1003 reviews
Rating 6 - Okay. 111 out of 1003 reviews
Rating 4 - Poor. 82 out of 1003 reviews
Rating 2 - Terrible. 58 out of 1003 reviews

8.4/10

Cleanliness

8.6/10

Staff & service

7.8/10

Amenities

7.8/10

Property conditions & facilities

Reviews

10/10 Excellent

Daniel

Stayed 1 night in Feb 2026

10/10 Excellent

JOHN

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Although some different Staff on our visit this time, same Pleasant, Helpful and Friendly Staff as Always.(a credit to any organisation)
Stayed 2 nights in Feb 2026

10/10 Excellent

Clara

Liked: Cleanliness, staff & service, amenities
Good breakfast
Stayed 1 night in Jan 2026

8/10 Good

mark

Liked: Cleanliness, amenities
Disliked: Property conditions & facilities
The hotel itself is old and run down in the common areas like the corridors and stairs Worn and duct taped carpets, leak stains in the ceiling and marked paint etc. However the rooms are spacious clean and very comfortable. Bathrooms are very clean. And usable Staff are outstanding courteous and attentive, and the breakfast, while limited is well cooked and enjoyable. Overall, the quality of the staff and rooms is let down by the old and deteriorating building. Needs money spent on it
Stayed 1 night in Feb 2026

4/10 Poor

David

Toilet seat broken and bathroom door would not close
Stayed 1 night in Feb 2026

10/10 Excellent

Atila

Business traveller
Liked: Cleanliness, staff & service, amenities
Clean. Staff friendly and helpful
Stayed 1 night in Feb 2026

8/10 Good

Gwen

Travelled with family
Liked: Cleanliness, staff & service, amenities
The room was fine - clean, comfortable and did the job for a one-night stopover. Reception staff were great, very helpful and friendly. Breakfast wasn’t great (found a hair in the scrambled eggs!) but overall not a bad stay and would stay again if in the area.
Stayed 1 night in Feb 2026

10/10 Excellent

Rob

Liked: Cleanliness, staff & service, amenities
You know what you’re getting with holiday inn express and this delivers it perfectly well
Stayed 2 nights in Feb 2026

6/10 Okay

Tahira

Liked: Amenities
Disliked: Staff & service
Check in staff wasn't very helpful or friendly not even told us which floor is our room when wrong floor
Stayed 1 night in Feb 2026

10/10 Excellent

Aadil

Stayed 1 night in Feb 2026

8/10 Good

Yolande

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
The staff were absolutely brilliant, they went above and beyond to ensure we were catered for... The room was clean, warm, and very comfortable. I unfortunately couldn't give a 5* review because the tiles on the bathroom floor were loose and broken.
Stayed 1 night in Feb 2026

8/10 Good

Lynn

Liked: Cleanliness, staff & service, amenities
Good check in, staff friendly, room very spacious
Stayed 1 night in Feb 2026

10/10 Excellent

Soyeb

Liked: Property conditions & facilities
Hotel has a good location for amenities,parking,rooms are clean,good breakfast and staff are very helpful.
Stayed 1 night in Feb 2026

10/10 Excellent

Ravi Chander

Stayed 1 night in Feb 2026

4/10 Poor

Jayesh

Travelled with partner
Liked: Cleanliness
Room was clean, and staff good from checkin and check out. Breakfast wasn't brilliant. The worst thing was the bed. The bed was so uncomfortable everytime me or the wife would turn you would end up rolling into each other. The decorated rooms were dated and our floor just felt like something out of the rough place in back streeets of Vegas! Wouldn’t rate this as IHG Standard more like a 2 to 3 star hotel.
Stayed 1 night in Jan 2026

8/10 Good

shazad

Liked: Staff & service, amenities
Very good stay staff very welcoming
Stayed 1 night in Jan 2026

4/10 Poor

Scott

Disliked: Cleanliness, staff & service
Not very clean. Poor service
Stayed 1 night in Jan 2026

10/10 Excellent

Sarah

Business traveller
Liked: Cleanliness, staff & service, amenities
Staff friendly and helpful Clean room and breakfast included a nice addition to the stay
Stayed 2 nights in Jan 2026

10/10 Excellent

adrian

Travelled with family
Liked: Cleanliness, staff & service, amenities
Great staff, some issues with failed deliveries, limited the evening menu. But had a good stay anyway.
Stayed 2 nights in Jan 2026

6/10 Okay

Steve

Liked: Cleanliness, staff & service, amenities
Staff were great, hotel was clean and tidy, nice room. Late checkout is stupidly priced and only two hours extra for £20… Not so useful when working nights and need to check out at your 0600 which is 1800 in real time. Breakfast was ok, bacon was great, eggs were a little “ropey” Get in early for the best ones. Gate lock access also a bit “naff” but maybe in the process of repair.
Stayed 4 nights in Jan 2026

8/10 Good

Alistair

Liked: Cleanliness, staff & service
Clean room and friendly staff
Stayed 1 night in Jan 2026

8/10 Good

JOHN

Stayed 3 nights in Nov 2025

8/10 Good

JOHN

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Staff as always Friendly, Helpful and Professional.
Stayed 2 nights in Jan 2026

8/10 Good

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great breakfast included in the price
Stayed 8 nights in Jan 2026

10/10 Excellent

Shamas

Business traveller
Liked: Cleanliness, staff & service, amenities
Room nice clean and warm when we got in . Staff very helpful and polite . Exceptional
Stayed 1 night in Jan 2026