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Holiday Inn Express Birmingham Star City by IHG

3.0 star property

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Photo gallery for Holiday Inn Express Birmingham Star City by IHG

Exterior
Meeting facility
Exterior
Premium bedding, desk, iron/ironing board, free cots/infant beds
Free breakfast

Reviews

8.0 out of 10
Very good

Popular amenities

  • Bar
  • 24/7 front desk
  • Housekeeping
  • Pet-friendly

Explore the area

View in a map
Cuckoo Rd Heartlands Parkway, Birmingham, England, B7 5SB
  • Place, Villa Park
    ‪3 min drive‬
  • Place, Bullring & Grand Central
    ‪7 min drive‬
  • Place, Utilita Arena Birmingham
    ‪7 min drive‬
  • Airport, Birmingham (BHX)
    ‪12 min drive‬

Room options

View all photos for Room, 1 Double Bed, Accessible (Free Hot Breakfast)

Room amenity

Room, 1 Double Bed, Accessible (Free Hot Breakfast)

8.8 out of 10
Excellent
(8 reviews)
  • 16 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room, 1 Double Bed (Free Hot Breakfast)

Room amenity

Standard Room, 1 Double Bed (Free Hot Breakfast)

8.4 out of 10
Very good
(65 reviews)
  • 16 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room, 2 Single Beds (Free Hot Breakfast)

Room amenity

Standard Room, 2 Single Beds (Free Hot Breakfast)

8.0 out of 10
Very good
(17 reviews)
  • Sleeps 2
  • 2 Single Beds

Standard Room (Free Hot Breakfast)

7.6 out of 10
Good
(7 reviews)
  • Sleeps 2
  • 1 Single Bed

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Exterior
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About this property

Holiday Inn Express Birmingham Star City by IHG

Hotel with free breakfast, near Villa Park
This hotel features a restaurant, a bar/lounge and a 24-hour front desk. Free WiFi in public areas and free self parking are also provided. Other amenities include express check-in, express check-out and a TV in a common area.
Holiday Inn Express Birmingham Star City by IHG offers 90 accommodations with coffee/tea makers and a hairdryer. Beds feature premium bedding. Flat-screen televisions come with premium satellite channels.

Guests can surf the web using complimentary wireless Internet access. Additionally, rooms include an iron/ironing board and free toiletries. Housekeeping is provided on a daily basis.

The free breakfast at Holiday Inn Express Birmingham Star City by IHG gets high marks from our customers. During your stay, you're just a quick walk from StarCity. You'll find features such as free WiFi in public areas and free self-parking, plus a restaurant. This property offers pet-friendly amenities, such as food and water bowls.
  • Free breakfast offered
  • Free WiFi
  • Free self-parking
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Amenities include 5 meeting rooms, a vending machine and TV in a common area
  • Guests have great things to say about the clean guestrooms and the helpful staff
  • Just a 4-minute drive from Villa Park and 6 minutes from Bullring & Grand Central
  • Pets welcome for a fee (restrictions apply)
  • Pet-friendly amenities are available, including food and water bowls
There's a restaurant on site. You can enjoy a drink at the bar/lounge. Free breakfast is available. Public spaces have free WiFi.

There are 5 meeting rooms available. The business-friendly Holiday Inn Express Birmingham Star City by IHG also features a vending machine, express check-in, and express check-out. Self parking is free.

Guests are served a free breakfast.
Holiday Inn Express Birmingham Star City by IHG has a restaurant on site.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Food and drink

  • Free breakfast available
  • A bar/lounge
  • A restaurant

Things to do

  • TV in common areas

Family friendly

  • In-room cot

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Vending machine

Guest services

  • Housekeeping (daily)

Business services

  • 5 meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Upper floors accessible by stairs only
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk

More

  • 4 floors
  • Banquet hall

Room amenities

Bedroom

  • Free cot
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • Flat-screen TV with premium satellite channels

Food and drink

  • Coffee/tea maker
  • Electric kettle

More

  • Connecting rooms available
  • Desk
  • Heating
  • Iron/ironing board

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: anytime
Contactless check-in and check-out are available
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

  • Pets: GBP 10 per accommodation, per night
  • Food and water bowls are available
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: GBP 10 per accommodation, per night
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Holiday Inn Express Birmingham City
Holiday Inn Express Birmingham Star City
Holiday Inn Express Star
Holiday Inn Express Star Hotel Birmingham City
Birmingham Blueberry Hotel
Hampton By Hilton Birmingham Star City Hotel Birmingham
Holiday Inn Express Birmingham Star City Hotel
Holiday Inn Express Star City Hotel
Holiday Inn Express Star City
Holiday Inn Express Birmingham Star City
Holiday Inn Express Birmingham Star City by IHG Hotel
Holiday Inn Express Birmingham Star City an IHG Hotel
Holiday Inn Express Birmingham Star City by IHG Birmingham
Holiday Inn Express Birmingham Star City by IHG Hotel Birmingham

Reviews

Holiday Inn Express Birmingham Star City by IHG Reviews

8.0

Very good

8.4/10

Cleanliness

8.4/10

Staff & service

7.6/10

Amenities

7.8/10

Property conditions & facilities

8.0/10

Eco-friendliness
Rating 10 - Excellent. 435 out of 1001 reviews
Rating 8 - Good. 301 out of 1001 reviews
Rating 6 - Okay. 118 out of 1001 reviews
Rating 4 - Poor. 87 out of 1001 reviews
Rating 2 - Terrible. 60 out of 1001 reviews

Reviews

10/10 Excellent

Sarah

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

6/10 Okay

Leigh

Travelled with family, Travelled with family and small children
My expectations were high, I was disappointed. Reception staff were varied in relatability. All helpful but there’s a clear hierarchy, amongst members. I had an issue with a shower light not working, three times I enquired. To be told needs a new part and I could change rooms. The first night not offered that as there was no space. I wasn’t recognised as an IHG MEMBER by initial team member. So I missed out on their goody bag offering. My request for room on lower level and close to lift not honoured although I was told it was. Room was dowdy, especially in the bathroom. Excellent mobility shower. Large and a seat. Clean towels daily. (4 night stay) FREE PARKING, is the bonus here. INCLUSIVE BREAKFAST, but make sure you take a bag to pack. Food can go quickly. No change up each day but lots offered. Replenishing is laboured.
Stayed 4 nights in Aug 2025

10/10 Excellent

Johnathon

Stayed 1 night in Aug 2025

8/10 Good

Rebecca

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
The staff were helpful but the room was not clean. The underside of the rails and sink had stuff on them. They also didn't offer any suggestion or tempary lighting when the area had a power cut. I am handicapped and was on the first floor. During checkout the elevator did not work. I had to use the stairs. No help was offered.
Stayed 2 nights in Aug 2025

10/10 Excellent

Karen

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Weekend stay

Plenty of parking at the hotel that was free. Breakfast was plentiful and room was large. Beds were comfortable. Only thing - our room was next to the main road which was noisy during the night with cars racing up and down.
Stayed 2 nights in Jul 2025

10/10 Excellent

Richard

Stayed 1 night in Jul 2025

8/10 Good

Vivian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I had a lovely stay, had a little issue with the WiFi connection but it was lovely overall.
Stayed 3 nights in Aug 2025

10/10 Excellent

dale

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

Ittehad

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really nice hotel and friendly staff.
Stayed 2 nights in May 2025

10/10 Excellent

BERNARD

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2025

10/10 Excellent

Val

Travelled with family, Travelled with partner
Liked: Cleanliness
Doesn t seem like there is any one on the reception desk especially in a morning Staff not really attentive to customers but rather very chatty to each other bar was empty only us in there Told food had finished till I pointed out that the sign on the bar said pizza and chips served till 2am Outside room 001 carpet is disgusting and needs replacing it s not a very goodfirst impression when you arrive to a red carpet which is stained BLACK Breakfast area where food is should be extended it s all squashed in with to many people trying to get food Coffee from the machine is not nice, a better quality please On the whole it was an ok stay for one night Positives are free wifi parking and cooked breakfast Shower pressure and water really hot , but a larger shower head would be better i gmorning
Stayed 1 night in Aug 2025

4/10 Poor

Dawn

Travelled with group
Liked: Cleanliness, property conditions & facilities, room comfort
It is a nice place to stay. Was greeted very friendly on check in and all the staff was very helpful and friendly. The food was brilliant. The room was nice and clean and tidy. Unfortunately which is out of the staffs control was other guests above us banging most of the time. When we eventually had enough we called down to reception abd they sorted it out. No more banging 😉. So yes very good experience and would most definitely come back here.
Stayed 1 night in Aug 2025

10/10 Excellent

Syeeda

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Bed was small but comfortable..Room size very good..internet access very good..Bath in accessible room but not shower.
Stayed 1 night in Jul 2025

8/10 Good

John

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Surprisingly quiet

Surprisingly quiet in room 006 on the ground floor, onto ask for in that part of the hotel as it is surrounded by road noise
Stayed 5 nights in May 2025

10/10 Excellent

Ms a Price-Hunt

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2025

10/10 Excellent

lemlem

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect
Stayed 1 night in Jul 2025

6/10 Okay

Berkeley

Travelled with family
Liked: Cleanliness, staff & service
The location of the property is great, breakfast is included which is great and there is a good variety of food, rooms are big and clean. However 2 of the 3 rooms that we booked had broken air conditioning and the other room didn't have USB pots by the bedside. We are yet to receive compensation for the air con that we paid for, but didn't receive. This would put me off going to this hotel again.
Stayed 2 nights in Jul 2025

10/10 Excellent

John

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Quiet room

Managed to stay in a room on the ground floor which was quiet, great result.
Stayed 1 night in Jul 2025

10/10 Excellent

lemlem

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is very nice and clean
Stayed 1 night in Jul 2025

4/10 Poor

Berkeley

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
We particularly chose this property because it had air conditioning and for it's location and because it is a Holiday Inn hotel. We booked 3 rooms for a family event. At check in the staff got confused because we all had the same surname and it took some time to work out who was already here and we had to confirm the book reference to prove that 3 rooms had been booked. This was sorted though and rooms were found for us. However, despite being advertised as having air conditioning it was only in 1 room that it was working! When we enquired about this we were told that the engineer had been called a few weeks ago, but they were still waiting for them to arrive! They couldn't move us to other rooms because they were already over booked!! We have complained to the company and are hoping for compensation as we were misold rooms. The rooms are clean, nice and large and the beds comfortable. There are very few plugs and there should be USB points by the bedside, but these were missing in one on the rooms and we were told that head office only provide a limited number each week, not enough for a whole hotel! Some of the seats in the rooms are a bit grubby and desk chairs appear to be missing from some rooms. We've not had breakfast yet, so I hope that's great. At least there's air conditioning in the dining area! It just leaves me with lots of questions about the company and doubt as to whether we will stay in this hotel again.
Stayed 1 night in Jul 2025

6/10 Okay

Grace

Stayed 2 nights in Jun 2025

8/10 Good

Sarah-Jane

Travelled with family
Liked: Cleanliness, staff & service, amenities
Staff very friendly, room was very large. Beds comfortable. Air conditioning wasn’t working so a fan was provided but not very good and road outside was too noisy to have the window open. Lots of things not available on the menu in the evening. Breakfast nice, lots of choice. Convenient location to Star city and Birmingham centre.
Stayed 2 nights in Jul 2025

6/10 Okay

Paul

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
The room (316) is in poor condition. There are holes in the wall, bulbs not working. It's a tired room.
Stayed 1 night in Jul 2025

6/10 Okay

Louise

Business traveller
Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Jul 2025

6/10 Okay

Verified traveller

Liked: Staff & service
Disliked: Room comfort
Stayed 2 nights in Jul 2025

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