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Westley Hotel

3.0 star property

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Photo gallery for Westley Hotel

Garden
Bar (on property)
Living room | Flat-screen TV
Desk, iron/ironing board, cots/infant beds, rollaway beds
Fireplace

Reviews

8.2 out of 10
Very good

Popular amenities

  • Bar
  • 24/7 front desk
  • Room service
  • Parking available
  • Housekeeping
  • Breakfast available

Explore the area

View in a map
80 Westley Road, Acocks Green, Birmingham, England, B27 7UJ
  • Bullring & Grand Central
    ‪9 min drive‬
  • Utilita Arena Birmingham
    ‪12 min drive‬
  • National Exhibition Centre
    ‪12 min drive‬
  • Birmingham (BHX)
    ‪13 min drive‬

Room options

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About this property

Westley Hotel

Hotel in Birmingham with 2 restaurants and 24-hour front desk
2 restaurants, a bar/lounge and self parking are available at this smoke-free hotel. WiFi in public areas is free. Other amenities include 24-hour room service, concierge services and a 24-hour front desk. Housekeeping is available on request.
Westley Hotel offers 37 accommodations with free newspapers and coffee/tea makers. Flat-screen televisions come with cable channels.

Bathrooms include a combined bath/shower unit and complimentary toiletries. Guests can surf the web using complimentary wireless Internet access. An iron/ironing board, hairdryers and change of towels can be requested. Housekeeping is provided on a daily basis.

The recreational activities listed below are available either on-site or nearby; fees may apply.
During your stay at Westley Hotel, you're just a quick walk from Acocks Green Bowl. Enjoy features like free WiFi in public areas, plus 2 restaurants and a bar.
  • Free WiFi
  • Enjoy British cuisine while dining at The Grill
  • Full breakfast served daily for a fee
  • Self-parking available for a fee
  • Amenities include free newspapers in reception, meeting rooms and a car charging station
  • On-site recreation includes bicycles to rent
  • 9 minutes by car from O2 Academy Birmingham and 9 minutes from The Mailbox
There are 2 restaurants on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi. The business-friendly Westley Hotel also features barbecue grills, a garden, and concierge services. For a fee, parking is available.

This Birmingham hotel is smoke free.

For a fee, guests can enjoy a full breakfast daily from 7 AM to 10 AM.
The Grill – This restaurant specialises in British cuisine and only serves dinner. Guests can enjoy drinks at the bar.
24-hour room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Parking on site (surcharge)

Food and drink

  • Daily full breakfast available 7 AM to 10 AM for a fee: GBP 12.95 per person
  • 2 restaurants
  • A bar/lounge

Restaurants on site

  • The Grill

Things to do

  • Bicycle rentals

Family friendly

  • Cot (surcharge)
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Luggage storage
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Housekeeping (daily)

Business services

  • Meeting rooms

Outdoors

  • Barbecue grill
  • Garden
  • Vegetable garden

Accessibility

  • No lift

More

  • 100% renewable energy
  • 2 buildings
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Cot (surcharge)
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer (on request)
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker

More

  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Free daily newspapers
  • Iron/ironing board on request
  • LED lighting
  • Recycling
  • Water-efficient showers

Policies

Check-in

Check-in start time: 2 PM; check-in end time: midnight
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Late check-out subject to availability
Late check-out fee: GBP 10.00

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk, private entrance

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for GBP 15.0 per night.
  • Cots (infant beds) are available for GBP 15.0 per night.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: from approximately GBP 12.95 per person
  • Late check-out fee: GBP 10.00 (subject to availability)
  • Crib (infant bed) fee: GBP 15.0 per night
  • Rollaway bed fee: GBP 15.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property uses a grey water recycling system
Safety features at this property include a smoke detector, a security system and a first aid kit
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

Property is also known as

Best Western Westley
Best Western Westley Birmingham
Best Western Westley Hotel
Best Western Westley Hotel Birmingham
Westley Hotel
Westley Hotel Hotel
Westley Hotel Birmingham
Best Western Westley Hotel
Westley Hotel Hotel Birmingham

Westley Hotel Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 85 out of 226 reviews
Rating 8 - Good. 90 out of 226 reviews
Rating 6 - Okay. 34 out of 226 reviews
Rating 4 - Poor. 10 out of 226 reviews
Rating 2 - Terrible. 7 out of 226 reviews

8.8/10

Cleanliness

8.8/10

Staff & service

7.6/10

Amenities

8.0/10

Property conditions & facilities

Reviews

8/10 Good

J

Stayed 1 night in Sep 2020

10/10 Excellent

IAN

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2020

10/10 Excellent

M

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2020

4/10 Poor

Verified traveller

Travelled with family
Liked: Cleanliness
Disliked: Property conditions & facilities, room comfort

Nice place, nice staff, very noisy

Arrived late evening on Wednesday all good, got back to hotel late on Thursday very noisy... talked to receptionist and advised it was quiz night but should finish soon - what room was I in ...... oh that’s the one above bar I was advised. It did finish but was followed up by loud music.. Friday more loud music and what appeared to be a loud “sing” along. Saturday night functions on also really loud music. At no point From booking to arrival at hotel were we advised about possible noise. On top of this there were the fire safety regulations that were being ignored ( did bring this to duty managers attention) not sure he got the seriousness of it. On the whole staff were friendly
Stayed 4 nights in Mar 2020

8/10 Good

Verified traveller

Stayed 1 night in Feb 2020

8/10 Good

Shahzad

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2020

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2020

8/10 Good

Rosalind

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2020

8/10 Good

Phillip

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Ideal location for Route 44 music venue

Clean hotel with a large free car park. The hotel was clean and the room comfortable. Some confusion over the food menu which differed to what was on the website and what food was actually available. In the end it was resolved with the day menu being available till 10pm and not 5pm as shown on the menu. Overall a very good hotel and would recommend it. Ideal for Route 44 music venue just a few minutes walk.
Stayed 1 night in Jan 2020

8/10 Good

Robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Enjoyable Stay-Helpful Staff

Generally well pleased with my stay. The staff were all attentive & courteous. As there were not many guests staying I got an upgraded room which was great.The breakfast was good. Only downside was that the bar food was Indian which I don't eat. However I was able to get an alternative & also the bar was busy with many diners so i'm in the minority!
Stayed 1 night in Jan 2020

10/10 Excellent

Verified traveller

Stayed 1 night in Jan 2020

4/10 Poor

Dilip

Business traveller
Disliked: Room comfort

Guest house not a hotel

Room was in a what looks like a guest house in a house next door😩😩 Breakfast was worst I have had at best western hotel group!!!!
Stayed 1 night in Dec 2019

10/10 Excellent

Paul

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Attention to detail .. friendliness .. good value ..
Stayed 1 night in Nov 2019

6/10 Okay

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort

A decent stay in the end

Stayed here last year, returned this year. The receptionist Nancy is very friendly and helpful. Parking is sufficient. The room was good but the side lamp had a slight lose connection. Bed is comfortable and quiet room. Went for tea in the bar, unfortunately we waited over an hour for food, no explanation. After asking a second time how much longer the starter would be turns out the order was forgotten, an apology off the staff and finally 25mins later the starter arrived. After speaking to the manager he apologised profusely and explained they were only informed of a kitchen refit the day before. He offered a refund for food and drinks for both nights of our stay and given VIP treatment the following night. The food was very good and the problem was resolved although am still awaiting the refund as it had to be done off the booking. The hotel also have a good rate with a local taxi company. Overall, the stay was good.
Stayed 2 nights in Nov 2019

8/10 Good

Ian

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Nov 2019

2/10 Terrible

Verified traveller

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Worst Best Western

Hated this hotel. Entry is thru Smokey pub and felt quite uncomfortable walking family thru a dump of a pub. We booked for 2 adults and 1 child and there was only 1 double bed. No other rooms and despite showing the booking for 3 she argued with us. Reception requested a deposit in case we damaged the room (which was pretty well worn and grubby - so this was an insult and made us wonder about who normally stayed at this location. ) Reception person was rude and called me “darling” which was just unprofessional. Our room was in a separate old building with no lift. Carpark very dark and unlighted.Hotel not well sign posted and apparently entry is in back but not well lighted and carpark so jammed couldn’t get near that entry if we tried.
Stayed 1 night in Oct 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Nov 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Nov 2019

8/10 Good

Nigel

Travelled with group
Liked: Cleanliness, staff & service
Stayed 1 night in Nov 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Nov 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Nov 2019

10/10 Excellent

Verified traveller

Business traveller, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very well run, spotlessly clean, super-friendly mature local staff. Very good breakfast too. My only issue is that they automatically take away towels, soap etc and replace with new every night - which environmentally is a huge waste of energy and contributes to landfill etc. Most chains now offer a 'hang it up to use it again' policy - I hope this place will do that too ASAP. But overall - very impressed.
Stayed 2 nights in Nov 2019

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is showing signs of age and the breakfast service was a little to be desired.
Stayed 1 night in Oct 2019

8/10 Good

John

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A night in an hotel

We were surprised to be sleeping in a different building, especially when the weather could have been better. Also my wife is not good with stairs and we ended up being on the top floor 40 steps from the pavement.
Stayed 1 night in Oct 2019

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service
Stayed 1 night in Oct 2019

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