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Aparthotel

Citadines City Centre Liverpool

4.0 star property

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Photo gallery for Citadines City Centre Liverpool

Reception
In-room safe, desk, laptop workspace, soundproofing
Reception
Apartment, 2 Bedrooms | In-room safe, desk, laptop workspace, soundproofing
Exterior

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Air-conditioning
  • Laundry room
  • Gym
  • Breakfast available
  • 24/7 front desk

Explore the area

View in a map
72 Church Street, Liverpool, England, L1 3AY
  • Place, Liverpool ONE
    ‪1 min walk‬
  • Place, Concert Square
    ‪2 min walk‬
  • Place, Cavern Club
    ‪6 min walk‬
  • Airport, Liverpool (LPL-John Lennon)
    ‪30 min drive‬

Room options

View all photos for Studio

In-room safe, desk, laptop workspace, soundproofing

Studio

  • Sleeps 2
  • Free Wi-Fi

View all photos for One-Bedroom Apartment

In-room safe, desk, laptop workspace, soundproofing

One-Bedroom Apartment

  • Sleeps 2
  • Free Wi-Fi

View all photos for Apartment, 1 Bedroom

In-room safe, desk, laptop workspace, soundproofing

Apartment, 1 Bedroom

  • 45 sq m
  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Superior Apartment, 1 Bedroom

In-room safe, desk, laptop workspace, soundproofing

Superior Apartment, 1 Bedroom

10.0 out of 10
Exceptional
(1 review)
  • 45 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed
  • Free Wi-Fi

View all photos for Studio

Fridge, microwave, electric kettle, high chair

Studio

  • 34 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Superior Apartment, 2 Bedrooms

Fridge, microwave, electric kettle, high chair

Superior Apartment, 2 Bedrooms

  • 77 sq m
  • 2 bedrooms
  • Sleeps 6
  • 2 Double Beds and 1 Double Sofa Bed
  • Free Wi-Fi

Superior One-Bedroom Apartment

  • Sleeps 4
  • Free Wi-Fi

Superior Two-Bedroom Apartment

  • Sleeps 6
  • Free Wi-Fi

View all photos for One-bedroom Superior Apartment

Bathroom | Shower, free toiletries, hair dryer, towels

One-bedroom Superior Apartment

  • Sleeps 4
  • Free Wi-Fi

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About this property

Citadines City Centre Liverpool

A fitness centre, a 24-hour business centre and a business centre are available at this smoke-free aparthotel. WiFi in public areas is free. Additionally, concierge services, dry cleaning and laundry facilities are on-site. Each apartment provides a fridge and a microwave, plus free WiFi and a flat-screen TV. Additional amenities include an electric kettle, free local calls and free bottled water.
Citadines City Centre Liverpool offers 100 air-conditioned accommodations with laptop-compatible safes and complimentary bottles of water. Flat-screen televisions are featured in guestrooms. Guests can make use of the in-room fridges and microwaves. Bathrooms include a shower, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Housekeeping is provided on a daily basis.

Recreational amenities at the aparthotel include a fitness centre.
The shopping around Citadines City Centre Liverpool gets high marks from our customers. During your stay, you're just a quick walk from Liverpool ONE. Free WiFi in public areas, a gym and a 24-hour business centre are available. This upmarket aparthotel has 100 apartments. Each apartment offers free WiFi and a flat-screen TV.
  • Each apartment offers a flat-screen TV, a fridge and a microwave
  • Free WiFi
  • Continental breakfast served daily for a fee
  • Amenities include a front desk safe, a 24-hour business centre and meeting rooms
  • On-site recreation includes a gym
  • Guests have great things to say about the central location and the clean guestrooms
  • Steps from Liverpool ONE and 10 minutes on foot from Royal Albert Dock
Public spaces have free WiFi. A 24-hour business centre and meeting rooms are available. The business-friendly Citadines City Centre Liverpool also features a fitness centre, concierge services, and laundry facilities.

This 4-star Liverpool aparthotel is smoke free.

For a fee, guests can enjoy a continental breakfast daily from 4:00 AM to 1:00 PM.

Property amenities

Internet

  • Available in the apartment: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Offsite parking; discounts available

Family friendly

  • Highchair

Food and drink

  • Cookware, dishware, and utensils
  • Electric kettle
  • Microwave
  • Refrigerator

Dining

  • Daily continental breakfast available 4:00 AM to 1:00 PM for a fee: GBP 9 per person

Bedrooms

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Flat-screen TV

Laundry

  • Dry cleaning/laundry service
  • Laundry facilities

Work spaces

  • 24-hour business centre
  • Laptop workspace
  • Meeting rooms

Comfort

  • Air conditioning
  • Heating

Pets

  • Service animals only (pets not allowed)

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Grab bar near toilet
  • Handrails in stairways
  • In-room accessibility
  • Lift
  • Low-height counter and sink
  • Raised toilet seat
  • Visual alarms in hallways
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible public washroom
  • Smoke-free property

Services and conveniences

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Free bottled water
  • Free local calls
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone
  • Safe at front desk

Location highlights

  • In the city centre
  • Near a train station

Things to do

  • Gym

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector (host has indicated there is a smoke detector on the property)
  • First aid kit

General

  • 100 units
  • Banquet hall
  • Connecting units available
  • Soundproofing

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
This property will place a credit card authorization for up to GBP 50 for all bookings on the day of arrival.
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification.

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: GBP 2.40 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for continental breakfast: from approximately GBP 9 per person
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has indicated that there is a smoke detector on the property
Safety features at this property include a first aid kit
This property is professionally cleaned
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Quest Liverpool City Centre Aparthotel
Quest Liverpool City
Quest Liverpool City Liverpool
Quest Liverpool City Centre Liverpool
Quest Liverpool City Centre Aparthotel
Quest Liverpool City Centre Aparthotel Liverpool

Citadines City Centre Liverpool Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 874 out of 1208 reviews
Rating 8 - Good. 245 out of 1208 reviews
Rating 6 - Okay. 55 out of 1208 reviews
Rating 4 - Poor. 16 out of 1208 reviews
Rating 2 - Terrible. 18 out of 1208 reviews

9.6/10

Cleanliness

9.8/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

Reviews

8/10 Good

Po Sim

Travelled with partner
Liked: Cleanliness, amenities
Clean, just inside the city centre, great coffee
Stayed 1 night in Feb 2026

10/10 Excellent

Tracey

Liked: Cleanliness, amenities
From arriving at reception to leaving the stay was exactly what was advertised, We were made very welcome, everything was clearly explained, advice given on our restaurant’s locations etc The room was spotless and functional, the only gripe was the bathroom lighting, trying to do make up was v difficult, but would definitely stay again & have already recommended to friends recommended it getting ready,but
Stayed 1 night in Feb 2026

10/10 Excellent

Cameron

Stayed 1 night in Feb 2026

10/10 Excellent

Kevin

Travelled with family
Liked: Cleanliness, amenities
Great all round clean central staff good
Stayed 2 nights in Feb 2026

10/10 Excellent

Ian, Oxford

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Good amenities in the room including kitchen area with double hob, fridge, microwave, sink, cutlery, crockery, frying pan and pan and cooking implements. Bed slightly firm.
Stayed 1 night in Feb 2026

6/10 Okay

Jo

We had an apartment with 2 rooms. The rooms were clean and spacious. The shower in both were not brilliant, the pressure was too low. The heating in one
Stayed 1 night in Feb 2026

2/10 Terrible

Erika

Travelled with family
Disliked: Cleanliness
After two nights at the hotel, I went to the reception to find that they hadn't changed towels for three of the four rooms I booked, and the guy at the reception came to check. He collected them and took them away, then said he didn't have any other clean ones and if we wanted them, he would return the dirty ones from the storage room where he had thrown them with all the other hotel towels.
Stayed 4 nights in Feb 2026

10/10 Excellent

Debbie

Travelled with group
Liked: Cleanliness, amenities
Room and hotel were very clean. Room was very comfortable and spacious. Very good location close to train station and tourist areas.
Stayed 1 night in Feb 2026

10/10 Excellent

Ethan

Liked: Cleanliness, amenities
Great staff, fantastic facilities, great location with good links to local transport options
Stayed 2 nights in Feb 2026

10/10 Excellent

ben

Liked: Cleanliness, amenities
Great friendly staff great service amazing room
Stayed 1 night in Feb 2026

6/10 Okay

Robert

Stayed 1 night in Feb 2026

10/10 Excellent

Robert

Business traveller
Liked: Cleanliness, amenities
Staff corteous. Room clean. Check in easy.
Stayed 1 night in Feb 2026

10/10 Excellent

Tina

Liked: Cleanliness, amenities, property conditions & facilities
Great location very nice staff Guaranteed good nights sleep nice and quiet
Stayed 1 night in Feb 2026

10/10 Excellent

Athena

Liked: Cleanliness, amenities
The reception staff (Liz and Marianne) were very welcoming. Spotless throughout the hotel. Room spacious and very clean. Everything one needs for a stay. Shower nice and warm and strong. The housekeeping even though it’s not daily, they do come and check if you need anything. Free coffees and water on first floor 24/7. The hotel is smack bang in the city centre with every kind of shop on your doorstep. Secure entrance for late nights out. The Lime Street rail station just minutes away. Plenty of taxis around. City is mostly walkable. Definitely will return to Citadines Liverpool again.
Stayed 3 nights in Feb 2026

8/10 Good

Lilian

Stayed 2 nights in Jan 2026

10/10 Excellent

rani

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Spotless and very welcome staff The location is amazing It would be great if they provide parking
Stayed 1 night in Feb 2026

10/10 Excellent

Deborah

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Fantastic stay in the heart of Liverpool , fantastic studio apartment, very friendly staff highly recommend ,thank we will return
Stayed 1 night in Jan 2026

10/10 Excellent

Helen

Liked: Cleanliness, amenities, property conditions & facilities
Wonderfully helpful and friendly. Room immaculate. Location perfect.
Stayed 1 night in Jan 2026

10/10 Excellent

Rebecca

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Modern room, great appliances, friendly staff, free coffee machine available in reception.
Stayed 1 night in Jan 2026

10/10 Excellent

Phil

Travelled with group
Liked: Cleanliness, amenities
Great location, lovely place, great staff.
Stayed 1 night in Jan 2026

10/10 Excellent

Trevor

Liked: Cleanliness, amenities
Room clean and Tidy. Staff excellent, cheerful and helpful.
Stayed 1 night in Jan 2026

10/10 Excellent

G

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Room was great and the staff were excellent.
Stayed 1 night in Dec 2025

10/10 Excellent

Denise

Liked: Cleanliness, amenities
The staff were very friendly and professional. I stayed in a spacious 1 bed apartment room, the amenities were excellent. I really liked the great location close to the shops and restaurants.
Stayed 3 nights in Jan 2026

10/10 Excellent

Karen

Travelled with family
Liked: Cleanliness, amenities
Lovely place. Clean. Staff were exceptional. Situation fantastic
Stayed 1 night in Jan 2026

10/10 Excellent

kelsey

Liked: Cleanliness, amenities
Not far from Q-park. Lovely stay. Very accommodating and spacious rooms. Staff were helpful and friendly too. Will definitely come back!
Stayed 1 night in Jan 2026