10/10 Excellent
Verified traveller
3 Oct 2025
An Unforgettable 10-Star Experience.
If I could give the Holiday Inn Express London Heathrow Airport more than 5 stars I would not hesitate to award them a full 10 stars. This wasn't just a stay it was a masterclass in hospitality from start to finish.
From the moment I walked in, the front desk staff were incredibly warm, efficient, and welcoming. They made the check in process seamless after a long flight and their genuine smiles set the tone for the entire visit. A special thank you to them for their professionalism and kindness.
What truly sets this hotel apart however is the dedication of the entire teamvboth seen and unseen. While the front desk and breakfast staff were visibly excellent, it's the meticulous work of the unseen housekeeping and maintenance teams that deserves equal acclaim. The rooms were nothing short of immaculate. Every surface was spotless the bed was incredibly comfortable and the bathroom was sparkling clean. This level of cleanliness doesn't happen by accident; it reflects the hard work and pride of a dedicated team working behind the scenes to ensure every guest's comfort.
The outstanding service was consistent across the board. The complimentary breakfast had a great variety of hot and cold options, and the area was kept well stocked and tidy by an attentive crew.
In short every aspect of my stay was perfect. The entire team at this hotel from the friendly faces at the front desk to the unseen heroes take a bow. Astonishing stay.



Verified traveller
Stayed 1 night in Sep 2025




















