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Queens Hotel & Spa Bournemouth

Property class: 4

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Photo gallery for Queens Hotel & Spa Bournemouth

Breakfast and dinner served
Reception
Garden
Hypo-allergenic bedding, in-room safe, desk, laptop workspace
Indoor pool

Reviews

7.2 out of 10
Good

Popular amenities

  • Pool
  • Spa
  • Pet-friendly
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning

Explore the area

View in a map
Meyrick Road, Bournemouth, England, BH1 3DL
  • Place, Bournemouth Beach
    ‪6 min walk‬
  • Place, Bournemouth Pavillion Theatre
    ‪12 min walk‬
  • Place, Bournemouth International Centre
    ‪15 min walk‬
  • Airport, Southampton (SOU)
    ‪69 min drive‬

Room options

View all photos for Basic Double Room

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Basic Double Room

8.0 out of 10
Very good
(1 review)
  • 16 sq m
  • 1 bedroom
  • Sleeps 1
  • 1 Double Bed

View all photos for Superior Twin Room

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Superior Twin Room

  • 30 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds

View all photos for Superior Room, 1 King Bed

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Superior Room, 1 King Bed

8.6 out of 10
Excellent
(4 reviews)
  • 30 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Executive Room, 1 King Bed

A bedroom with a large bed, bedside tables, a bench, a chair, and framed artwork on the wall.

Executive Room, 1 King Bed

  • 43 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Classic Double Room

Classic Double Room | Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Classic Double Room

8.8 out of 10
Excellent
(3 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Classic Double Room, 1 Double Bed, Mobility Accessible

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Classic Double Room, 1 Double Bed, Mobility Accessible

  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed

Standard Room

  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

Superior Room

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Premium Room

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

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About this property

Queens Hotel & Spa Bournemouth

Along with a full-service spa, this smoke-free hotel has an indoor pool and a restaurant. WiFi in public areas is free. Additionally, a fitness centre, a bar/lounge and a snack bar/deli are on-site. Housekeeping is available on request.
Queens Hotel & Spa Bournemouth offers 109 air-conditioned accommodations with a safe and coffee/tea makers. 40-inch Smart televisions come with digital channels.

Bathrooms include baths or showers, complimentary toiletries and hairdryers. Guests can surf the web using the complimentary wireless Internet access (speed: 250+ Mbps (good for 3–5 people or up to 10 devices)). Hypo-allergenic bedding, change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

An indoor pool and a children's pool are on site. Other recreational amenities include a sauna and a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

The on-site spa has 4 treatment rooms, including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages and facials. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy. The spa is open daily.
Our customers tell us that they can't get enough of the helpful staff at Queens Hotel & Spa Bournemouth. During your stay, you're just a quick walk from Bournemouth Beach. Features include free WiFi in public areas, plus a full-service spa and an indoor pool. This property offers pet-friendly amenities, such as food and water bowls.
  • Free Wi-Fi (speed: 250+ Mbps (good for 3–5 people or up to 10 devices))
  • Drinking and dining options include a coffee shop, a restaurant and a bar/lounge
  • English breakfast served daily for a fee
  • Self-parking available for a fee
  • Take a swim in the indoor pool
  • Indulge with massages, aromatherapy or body treatments at the spa
  • Services include dry cleaning/laundry, a concierge and a porter
  • On-site recreation includes a gym and a sauna
  • Within a 15-minute walk of Bournemouth Beach and Bournemouth Pavillion Theatre
  • Dogs welcome for a fee
  • Pet-friendly amenities are available, including food and water bowls
Queens Hotel & Spa Bournemouth offers its guests a full-service spa, an indoor pool, and a sauna. There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces.

Event space at this hotel measures 2809 square feet (261 square metres) and includes conference space. A children's pool, a fitness centre, and a terrace are also featured at the family-friendly Queens Hotel & Spa Bournemouth. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This 4-star Bournemouth hotel is smoke free.

For a fee, guests can enjoy English breakfast on weekdays from 6:30 AM to 9:30 AM and at the weekend from 7:00 AM to 10:30 AM.
The Queens Restaurant – This brasserie serves breakfast and dinner.
The Queens Bar – This bar serves lunch and dinner. Happy hour is offered. Open daily.
The Queens Cafe – This café serves breakfast, lunch and dinner. A children's menu is available. Open daily.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 250+ Mbps (good for 3–5 people or up to 10 devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • Parking on site (GBP 15 per day)
  • Limited on-site self parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • English breakfast available for a fee 6:30 AM to 9:30 AM on weekdays and 7:00 AM to 10:30 AM on weekends; GBP 14.95 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Couples/private dining
  • Snack bar/deli

Restaurants on site

  • The Queens Bar
  • The Queens Cafe
  • The Queens Restaurant

Things to do

  • Children's pool
  • Full-service spa
  • Gym
  • Indoor pool
  • Sauna

Family friendly

  • Children's pool
  • High chair
  • Indoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Wedding services

Business services

  • 2,809 square feet of conference space
  • 3 meeting rooms

Outdoors

  • Garden
  • Outdoor furniture
  • Terrace

Full-service spa

  • 4 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Hydrotherapy
  • Manicures/pedicures
  • Prenatal massages
  • Spa open daily
  • Sports massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 4 accessible parking spaces
  • 6 steps to reach entrance
  • Hand-held showerhead
  • Handrails in hallways
  • Handrails in stairways
  • Height-adjustable showerhead
  • Lift
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking

More

  • 1 building
  • 5 floors
  • Annual offsets purchased for at least 10% of carbon footprint
  • Art Deco architecture
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 1968
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Hypo-allergenic bedding

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 40-inch smart TV with digital channels

Food and drink

  • Champagne service
  • Coffee/tea maker
  • Electric kettle
  • Limited room service

More

  • 4G smartphone data speed
  • Air conditioning
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Free limited smartphone calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Limited smartphone data usage
  • Safe
  • Smartphone
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: GBP 20 per pet, per night
  • Only dogs are allowed
  • Food and water bowls are available
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding.
  • Rollaway/extra beds are available for GBP 30.0 per day.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for English breakfast: from approximately GBP 14.95 per person
  • Self-parking fee: GBP 15 per day
  • Pet fee: GBP 20 per pet, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: GBP 30.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and mobile payments; cash is not accepted
Safety features at this property include a fire extinguisher and a smoke detector
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Please note that this property can refuse certain bookings for the purpose of group events or parties, which include pre-wedding stag/bachelor and hen/bachelorette parties.
  • Pool access available from 8:00 AM to 8:00 PM
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Children stay free in the same room as the parent or guardian when using existing bedding.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Queens Bournemouth
Queens Hotel Bournemouth

Queens Hotel & Spa Bournemouth Reviews

Reviews

7.2

Good

Rating 10 - Excellent. 175 out of 757 reviews
Rating 8 - Good. 249 out of 757 reviews
Rating 6 - Okay. 173 out of 757 reviews
Rating 4 - Poor. 104 out of 757 reviews
Rating 2 - Terrible. 56 out of 757 reviews

7.6/10

Cleanliness

7.8/10

Staff & service

7.4/10

Amenities

6.8/10

Property conditions & facilities

Reviews

2/10 Terrible

Catherine

Travelled with group
You cancelled the rooms at the last minute without any explanation at all - truly terrible customer service!!
Stayed 1 night in Jan 2026

10/10 Excellent

David

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice and clean bar and reception also Cecil from the housekeeping team was excellent
Stayed 2 nights in Dec 2025

8/10 Good

Alma

Liked: Cleanliness, amenities, property conditions & facilities
Spacious room with complete amenities
Stayed 1 night in Sep 2025

10/10 Excellent

Mercy

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I was very pleased with most aspects of my stay; however, the absence of an in-room refrigerator was inconvenient. It necessitated frequent requests for ice and water, and I was disappointed when staff informed me that I would be charged for additional water requests. On a positive note, the staff were excellent. Julian, in particular, delivers top-tier customer service.
Stayed 2 nights in Dec 2025

2/10 Terrible

Antony

Travelled with group
Disliked: Staff & service
No heating in the room. Had to complain to get a noisy air heater which didnt arrive until after 11pm. Lift stopped working during the evening and i was on top floor. Room was noisy from neighbouring rooms.
Stayed 1 night in Dec 2025

8/10 Good

Connor

Liked: Cleanliness, staff & service, amenities
Good space
Stayed 1 night in Dec 2025

10/10 Excellent

Connor

Stayed 1 night in Dec 2025

10/10 Excellent

Zayne

Stayed 1 night in Nov 2025

4/10 Poor

William

Travelled with group
Disliked: Cleanliness
Checked in online and still had to fill out forms at the desk. Room wasn't clean, soiled carpet, hairs in the bath, bathroom light not working, bed very uncomfortable, 2 single beds stuck together, and a baby cot left in ro
Stayed 1 night in Dec 2025

8/10 Good

Samantha

Liked: Cleanliness, staff & service, amenities
Brilliant location, lovely room
Stayed 2 nights in Dec 2025

6/10 Okay

Samantha

Liked: Cleanliness, staff & service, amenities
Room needed love, stains on carpet, pencil mark on wall, chipped paint on wood work, no toilet roll .... fire alarm at 5:40, staff didn't know what to do, no seniors staff at the hotel.
Stayed 1 night in Nov 2025

8/10 Good

Lucy

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Lovely spacious room, super cosy bed and good breakfast
Stayed 1 night in Nov 2025

2/10 Terrible

Una

Travelled with partner
Don’t know about the bar. Breakfast was as expected. The usual fare and was ok.
Stayed 2 nights in Nov 2025

6/10 Okay

Stephanie

Travelled with family
Hotel was a clean and comfortable stay. However, the TV didn’t work in the room and considering I was travelling with my 4yo and in bed by 7pm this was a bit inconvenient. Tried maintenance but they couldn’t fix it.
Stayed 2 nights in Oct 2025

10/10 Excellent

Samantha

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2025

10/10 Excellent

Paul

Stayed 1 night in Oct 2025

8/10 Good

David

Liked: Staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2025

4/10 Poor

Megha

Business traveller
Disliked: Property conditions & facilities
Not good sound proofing. No hot water in shower No still drinking water in room
Stayed 2 nights in Sep 2025

8/10 Good

Peta Gail

Liked: Cleanliness, staff & service, property conditions & facilities
Great and expedited service .
Stayed 3 nights in Aug 2025

8/10 Good

Saurav

Stayed 2 nights in Jun 2025

6/10 Okay

Simon

Stayed 1 night in Aug 2025

6/10 Okay

Joe

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Few positives and few negatives about our stay. We arrived at the hotel around 11am and tried to check in but obviously this was not possible as we knew the check in was 3pm but we thought we would try anyway. Onto actual checking in at 3pm, we were told our room was not ready as the housekeeping were behind, I personally think this isn’t good enough as 3pm is a late check in time as it is. Staff told us they would come get us from the bar when this is ready, but I had to ask again at 4pm if it was ready. During the 3 day stay we heard numerous of guests complain about the paying for parking, rooms not looking how they are advertised. We also admit that paying for parking shouldn’t be a thing as we are already paying a premium to stay here. However, we thought our room was up to standard and as advertised. We had breakfast both mornings and ate for tea at night one night, we think the food was great and the service was excellent from the staff. The lift had stopped working from the moment we arrived, this was also a very small lift that couldn’t fit more than 4 people in (also suitcases) and our room was the 4th floor. The walls within the rooms are paper thin, we can hear absolutely everything from other rooms. One big negative from us is that the hotel across the road, Britannia hotel, has recently closed down and become an illegal imigrant hotel. They hang around the hotel in small groups and the mess along the street was awful. We did feel safe(ish) but others may not.
Stayed 2 nights in Aug 2025

8/10 Good

Lynn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2025

6/10 Okay

Lyn

Stayed 3 nights in Jul 2025

8/10 Good

Victoria

Travelled with family
Disliked: Staff & service, room comfort
Stayed 1 night in Jun 2025