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Holiday Inn Express Albert Dock by IHG

3.0 star property

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Photo gallery for Holiday Inn Express Albert Dock by IHG

Property entrance
Restaurant
Desk, blackout curtains, free cots/infant beds, free WiFi
Interior
Exterior

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Free Wi-Fi
  • Business services
  • Bar
  • Laundry room

Explore the area

View in a map
Britannia Pavilion Albert Dock, Britannia Pavilion, Liverpool, England, L3 4AD
  • Place, Royal Albert Dock
    ‪1 min walk‬
  • Place, The Beatles Story Museum
    ‪2 min walk‬
  • Place, M&S Bank Arena
    ‪3 min walk‬
  • Airport, Liverpool (LPL-John Lennon)
    ‪24 min drive‬

Room options

View all photos for Standard Room, 1 Double Bed with Sofa bed (with Free Hot Breakfast)

Desk, blackout curtains, free cots/infant beds, free WiFi

Standard Room, 1 Double Bed with Sofa bed (with Free Hot Breakfast)

9.0 out of 10
Wonderful
(14 reviews)
  • 19 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed

View all photos for Standard Room (with Free Hot Breakfast)

Standard Room (with Free Hot Breakfast) | Desk, blackout curtains, free cots/infant beds, free WiFi

Standard Room (with Free Hot Breakfast)

9.0 out of 10
Wonderful
(10 reviews)
  • 19 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Single Bed

View all photos for Standard Room, 1 Double Bed (with Free Hot Breakfast)

Desk, blackout curtains, free cots/infant beds, free WiFi

Standard Room, 1 Double Bed (with Free Hot Breakfast)

9.4 out of 10
Exceptional
(50 reviews)
  • 19 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room, 2 Single Beds (with Free Hot Breakfast)

Desk, blackout curtains, free cots/infant beds, free WiFi

Standard Room, 2 Single Beds (with Free Hot Breakfast)

9.4 out of 10
Exceptional
(34 reviews)
  • 19 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds

View all photos for Standard Room, 1 Double Bed (Albert Dock View, Free Hot Breakfast)

Desk, blackout curtains, free cots/infant beds, free WiFi

Standard Room, 1 Double Bed (Albert Dock View, Free Hot Breakfast)

8.6 out of 10
Excellent
(10 reviews)
  • 19 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room, 2 Single Beds (Albert Dock View, Free Hot Breakfast)

Desk, blackout curtains, free cots/infant beds, free WiFi

Standard Room, 2 Single Beds (Albert Dock View, Free Hot Breakfast)

9.0 out of 10
Wonderful
(12 reviews)
  • Water view
  • 19 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds

View all photos for Standard Room, 1 Double Bed with Sofa bed (with Free Hot Breakfast)

Desk, blackout curtains, free cots/infant beds, free WiFi

Standard Room, 1 Double Bed with Sofa bed (with Free Hot Breakfast)

10.0 out of 10
Exceptional
(1 review)
  • 19 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed

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About this property

Holiday Inn Express Albert Dock by IHG

A bar/lounge, coffee/tea in a common area and a business centre are available at this smoke-free hotel. Free buffet breakfast and free WiFi in public areas are also provided. Other amenities include conference space, dry cleaning and a 24-hour front desk.
Holiday Inn Express Albert Dock by IHG offers 130 accommodations with coffee/tea makers and a hairdryer. Flat-screen televisions come with satellite channels. Bathrooms include a shower.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is provided on a daily basis.

Our customers tell us that they enjoy the free breakfast at Holiday Inn Express Albert Dock by IHG. During your stay, you're just a quick walk from The Beatles Story Museum. You'll find features such as free WiFi in public areas, plus a bar and a business centre.
  • Free buffet breakfast served daily
  • Free WiFi
  • Enjoy drinks at the bar/lounge
  • Services include dry cleaning/laundry, tour or ticket assistance and luggage storage
  • Guests have great things to say about the location and the helpful staff
  • Steps from The Beatles Story Museum and Royal Albert Dock
You can enjoy a drink at the bar/lounge. Free breakfast is served daily. Public spaces have free WiFi.

A business centre and meeting rooms are available. Event space at this hotel measures 108 square feet (10 square metres) and includes conference space. Multilingual staff, tour/ticket assistance, and coffee/tea in common area are also featured at the business-friendly Holiday Inn Express Albert Dock by IHG.

This 3-star Liverpool hotel is smoke free.

Guests are served a free buffet breakfast daily from 7:00 AM to 9:00 AM.
Great Room – On-site bar.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 9:00 AM
  • A bar/lounge
  • Coffee and tea in common areas

Restaurants on site

  • Great Room

Things to do

  • TV in common areas

Family friendly

  • In-room cot

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 108 square feet of conference space
  • Business centre
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lift (78 centimetre wide door)
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk (53 centimetre high)
  • Wheelchair-accessible restaurant

More

  • 3 floors
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with satellite channels

Food and drink

  • Coffee/tea maker
  • Electric kettle

More

  • Connecting rooms available
  • Desk
  • Heating
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: GBP 2.40 per accommodation, per night

We've listed all charges provided to us by the property.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Children aged 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

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Holiday Inn Express Albert Dock by IHG Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 649 out of 1006 reviews
Rating 8 - Good. 257 out of 1006 reviews
Rating 6 - Okay. 65 out of 1006 reviews
Rating 4 - Poor. 22 out of 1006 reviews
Rating 2 - Terrible. 13 out of 1006 reviews

9.4/10

Cleanliness

9.4/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

Reviews

10/10 Excellent

Susan

Liked: Cleanliness, staff & service, amenities
Room clean and comfortable. Reception staff very helpfull
Stayed 1 night in Nov 2025

10/10 Excellent

Deborah

Liked: Cleanliness, staff & service, amenities
Fabulous location! Clean, smart and comfortable room. Tasty fresh breakfast with quality items. Lovely staff team.
Stayed 1 night in Nov 2025

10/10 Excellent

Vivienne

Liked: Cleanliness, amenities, property conditions & facilities
Excellent stay / dock view / good sized room : lots of choice for breakfast /staff courteous : room very clean / very good all round
Stayed 3 nights in Nov 2025

10/10 Excellent

Jonathan

Stayed 1 night in Nov 2025

10/10 Excellent

Christina

Travelled with family
Liked: Cleanliness, staff & service, amenities
Staff are always friendly and helpful. Rooms are great - spacious and comfy. Hotel is perfectly located for events. 3rd time of staying here and would always choose this hotel.
Stayed 1 night in Nov 2025

10/10 Excellent

Juan

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
Staff are all very friendly, amenities are very clean
Stayed 2 nights in Nov 2025

10/10 Excellent

MR DESMOND

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Staff absolutely brilliant, friendly, helpful. Room very clean. Even provided coffee, shower gel , shampoo. Excellent value for money. Would definitely recommend to friends and family. Five stars.*****
Stayed 2 nights in Nov 2025

10/10 Excellent

gaynor

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Great location Staff very friendly and helpful Room was standard twin and very spacious Clean and comfortable
Stayed 2 nights in Nov 2025

6/10 Okay

Ken

Travelled with group
Liked: Staff & service
Beds not comfy
Stayed 2 nights in Oct 2025

10/10 Excellent

Sarah

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We had a great weekend stay at this hotel, our room, had a wonderful bay window, so we could see the river mersey one way, and the city the other, the two lifts were super fast, so didn't have to wait long for a lift, the hotel also had a direct exit, into the Albert docks, entry by key card, which was super handy, plenty of amazing restaurants close by, would definitely stay again.
Stayed 2 nights in Oct 2025

8/10 Good

Sonia

Stayed 1 night in Oct 2025

10/10 Excellent

John

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice hotel. Perfect to explore docks, city centre and close to nightlife. Very clean and modern. Only issue we had was that at certain times breakfast was very busy, which meant at times there was nowhere to sit and waiting for food to be replenished.
Stayed 2 nights in Oct 2025

10/10 Excellent

Brian

Stayed 1 night in Oct 2025

10/10 Excellent

Sarah

Stayed 1 night in Oct 2025

10/10 Excellent

Lynn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely warm welcome from all the staff. Small bedroom but spotless and comfortable. Good choice of breakfast to suit all tastes. Onsite bar was unexpected but handy after a day out. Parking concession ticket if you park on Kings dock. Definitely use this again.
Stayed 2 nights in Oct 2025

10/10 Excellent

Diane

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Breakfast was great although no bacon left as the slot we were given was 10.15 and the chef told us at 10.20 they stopped cooking at 10.30 ?? But everything else was lovely.
Stayed 1 night in Oct 2025

10/10 Excellent

Rob

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Staff excellent hotel clean great place to stay cannot fault the place.
Stayed 1 night in Oct 2025

10/10 Excellent

David

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Couldnt fault anything.
Stayed 2 nights in Oct 2025

8/10 Good

P W

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
-Big room, nice view over the Mersey, nice big shower with nice flow, great all you can eat buffet breakfast, comfy bed and decent WiFi. Nice welcome on reception from the friendly and talkative Tash.
Stayed 1 night in Oct 2025

10/10 Excellent

Ian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location and wonderful, sensitive adaptation of listed building with much of the original brickwork left bare. Room very comfortable. Self-service breakfast was sufficient if lacking in wide selection. Check-in and -out smooth. Be aware of Liverpool's daily visitor fee (£2.40 per room, I think) which is added to the bill.
Stayed 3 nights in Oct 2025

10/10 Excellent

Darren

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2025

10/10 Excellent

Claire

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fabulous staff, great location, yummy breakfast
Stayed 2 nights in Oct 2025

10/10 Excellent

Andrea

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location for arena and food and everything. Lovely friendly helpful staff on reception we were treated as people and given time not rushed. Fantastic spacious room all as described really pleased and great view of dock. Great breakfast. Would recommend and stay again
Stayed 1 night in Oct 2025

8/10 Good

andrew

Liked: Cleanliness, staff & service, room comfort

Liverpool stay

Good value We enjoyed the stay Parking charge was a little unclear ended up a lot more than anticipated
Stayed 1 night in Oct 2025

10/10 Excellent

Graham William

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a lovely, clean quiet room on the third floor overlooking the dock. The staff were all friendly, polite and helpful and busy breakfast times were well-organised and efficient. The location was really good for all the attractions in and around the dock, and a short walk into town.
Stayed 4 nights in Oct 2025