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Holiday Inn Express Albert Dock by IHG

3.0 star property

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Photo gallery for Holiday Inn Express Albert Dock by IHG

Restaurant
Property entrance
Interior
Desk, blackout curtains, free cots/infant beds, free WiFi
Exterior

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Bar
  • 24/7 front desk
  • Laundry
  • Housekeeping
  • Free WiFi

Explore the area

View in a map
Britannia Pavilion Albert Dock, Britannia Pavilion, Liverpool, England, L3 4AD
  • Place, The Beatles Story Museum
    ‪2 min walk‬
  • Place, Royal Albert Dock
    ‪2 min walk‬
  • Place, Liverpool ONE
    ‪7 min walk‬
  • Airport, Liverpool (LPL-John Lennon)
    ‪18 min drive‬

Room options

View all photos for Standard Room, 2 Single Beds (with Free Hot Breakfast)

Desk, blackout curtains, free cots/infant beds, free WiFi

Standard Room, 2 Single Beds (with Free Hot Breakfast)

9.4 out of 10
Exceptional
(32 reviews)
  • 19 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Standard Room, 1 Double Bed with Sofa bed (with Free Hot Breakfast)

Desk, blackout curtains, free cots/infant beds, free WiFi

Standard Room, 1 Double Bed with Sofa bed (with Free Hot Breakfast)

9.0 out of 10
Wonderful
(13 reviews)
  • 19 sq m
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed

View all photos for Standard Room, 1 Double Bed (Albert Dock View, Free Hot Breakfast)

Desk, blackout curtains, free cots/infant beds, free WiFi

Standard Room, 1 Double Bed (Albert Dock View, Free Hot Breakfast)

8.6 out of 10
Excellent
(9 reviews)
  • 19 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room, 2 Single Beds (Albert Dock View, Free Hot Breakfast)

Desk, blackout curtains, free cots/infant beds, free WiFi

Standard Room, 2 Single Beds (Albert Dock View, Free Hot Breakfast)

9.0 out of 10
Wonderful
(11 reviews)
  • 19 sq m
  • Water view
  • Sleeps 2
  • 2 Single Beds

View all photos for Standard Room (with Free Hot Breakfast)

Standard Room (with Free Hot Breakfast) | Desk, blackout curtains, free cots/infant beds, free WiFi

Standard Room (with Free Hot Breakfast)

9.0 out of 10
Wonderful
(10 reviews)
  • 19 sq m
  • Sleeps 2
  • 1 Single Bed

View all photos for Standard Room, 1 Double Bed with Sofa bed (with Free Hot Breakfast)

Desk, blackout curtains, free cots/infant beds, free WiFi

Standard Room, 1 Double Bed with Sofa bed (with Free Hot Breakfast)

  • 19 sq m
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed

View all photos for Standard Room, 1 Double Bed (with Free Hot Breakfast)

Desk, blackout curtains, free cots/infant beds, free WiFi

Standard Room, 1 Double Bed (with Free Hot Breakfast)

9.4 out of 10
Exceptional
(42 reviews)
  • 19 sq m
  • Sleeps 2
  • 1 Double Bed

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Interior entrance

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About this property

Holiday Inn Express Albert Dock by IHG

Hotel with free breakfast, steps from The Beatles Story Museum
A bar/lounge, coffee/tea in a common area and a business centre are available at this smoke-free hotel. Free buffet breakfast and free WiFi in public areas are also provided. Other amenities include conference space, dry cleaning and a 24-hour front desk.
Holiday Inn Express Albert Dock by IHG offers 130 accommodations with coffee/tea makers and a hairdryer. Flat-screen televisions come with satellite channels. Bathrooms include a shower.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is provided on a daily basis.

Our customers tell us that they enjoy the free breakfast at Holiday Inn Express Albert Dock by IHG. During your stay, you're just a quick walk from Royal Albert Dock. You'll find features such as free WiFi in public areas, plus a bar and a business centre.
  • Free buffet breakfast served daily
  • Free WiFi
  • Enjoy drinks at the bar/lounge
  • Services include dry cleaning/laundry, tour or ticket assistance and luggage storage
  • Guests have great things to say about the helpful staff and the location
  • Steps from The Beatles Story Museum and Royal Albert Dock
You can enjoy a drink at the bar/lounge. Free breakfast is served daily. Public spaces have free WiFi.

A business centre and meeting rooms are available. Event space at this hotel measures 108 square feet (10 square metres) and includes conference space. Multilingual staff, tour/ticket assistance, and coffee/tea in common area are also featured at the business-friendly Holiday Inn Express Albert Dock by IHG.

This 3-star Liverpool hotel is smoke free.

Guests are served a free buffet breakfast daily from 7:00 AM to 9:00 AM.
Great Room – On-site bar.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 9:00 AM
  • A bar/lounge
  • Coffee and tea in common areas

Restaurants on site

  • Great Room

Things to do

  • TV in common areas

Family friendly

  • In-room cot

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 108 square feet of conference space
  • Business centre
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lift (78 centimetre wide door)
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk (53 centimetre high)
  • Wheelchair-accessible restaurant

More

  • 3 floors
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with satellite channels

Food and drink

  • Coffee/tea maker
  • Electric kettle

More

  • Connecting rooms available
  • Desk
  • Heating
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: GBP 2.40 per accommodation, per night

We've listed all charges provided to us by the property.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Children aged 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

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Holiday Inn Express Albert Dock by IHG Hotel Liverpool

Reviews

Holiday Inn Express Albert Dock by IHG Reviews

9.0

Wonderful

9.4/10

Cleanliness

9.4/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

8.6/10

Eco-friendliness
Rating 10 - Excellent. 642 out of 1005 reviews
Rating 8 - Good. 270 out of 1005 reviews
Rating 6 - Okay. 57 out of 1005 reviews
Rating 4 - Poor. 22 out of 1005 reviews
Rating 2 - Terrible. 14 out of 1005 reviews

Reviews

8/10 Good

Richard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2025

10/10 Excellent

Jonathan

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
Great place
Stayed 3 nights in Jun 2025

8/10 Good

Gavin

Travelled with family
Liked: Cleanliness, amenities
Sympathetic use of an old building
Stayed 1 night in Jun 2025

8/10 Good

Alan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2025

10/10 Excellent

Mark

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel, location and breakfast was very good
Stayed 1 night in Jun 2025

6/10 Okay

Melissa

Liked: Cleanliness, amenities
I usually love this property and its accessibility. But this time, I was there for 6 nights, and it was kind of a nightmare. Starting around 7:15-7:30 am, doors started to SLAM on either side of the room I was in causing my door to rattle. One morning I was woken up so bad my heart was pounding severely. I looked and on each side was a cleaning person’s closet. Don’t know if they have auto shuts or they’re just used to slamming them. But it was awful. Never stay on the 4th floor facing the dock. I hate to complain and I never do, but for the money this time, it was NOT worth it.
Stayed 6 nights in Jun 2025

10/10 Excellent

Marci

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
We were on holiday from Canada, and this made a great spot from which to visit Liverpool. Lots of restaurants and places to visit nearby.
Stayed 3 nights in Jun 2025

8/10 Good

Jeannie

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very welcoming snd friendly staff. A smile goes a long way. Gave local hotel information upon arrival.rrceotion staff went above and beyond to store my luggage. Catering staff friendly and helpful. Room was spacious and clean. Very comfy bed. Fan was provided as no air conditioning in the room, which was fine. Bathroom clean and ample towels, body wash, shampoo provided. Tv wasnt very good, turned on once and not after that. Although i wasnt nuch bothered as enjoyed the peace and quiet. I was on the 3rd floor, room 343. Lifts in good working order. Close to the docks, beetles museum, ACC, plenty eateries and pubs. Id definitely stay here again. Thank you
Stayed 2 nights in Jun 2025

10/10 Excellent

Sharon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We stayed at the Holiday Inn at the Albert Dock was a great stay. Buffet breakfast was cooked perfectly and plentyful. Beds very comfortable. The room was clean and rooms cleaned daily. Staff very friendly and helpful. Shout out to Sandra the cleaner!! Just one negative, we wasnt informed in advance of a new 'holiday tax' that is charged nightly by hotels.com and had to pay it when we checked in. Hotels.com should inform their customers of any extras etc.
Stayed 4 nights in Jun 2025

6/10 Okay

matthew

Liked: Cleanliness
Average hotel not the best of layout with reception being on 2nd floor and needing to use lifts what are slow and dated
Stayed 2 nights in Jun 2025

10/10 Excellent

david

Common first floor areas a bit unkept but its mainly just an entry area.
Stayed 3 nights in Jun 2025

10/10 Excellent

David

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 2 nights in Jun 2025

8/10 Good

matthew

Stayed 1 night in May 2025

8/10 Good

MITCHELL

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2025

10/10 Excellent

Jeffrey

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely stay, polite staff great location.
Stayed 2 nights in Jun 2025

8/10 Good

Jason

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Room was clean and well maintained. Breakfast good. Staff very friendly. No aircon in room not great as room was hot.
Stayed 1 night in Jun 2025

10/10 Excellent

Stephen

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
The property is in an excellent location, away from the centre but close enough to get into it. Great view from our room (434) overlooking the Docks. Excellent check in and out, and a great breakfast too...Would stay again for sure!
Stayed 2 nights in May 2025

10/10 Excellent

Jennifer

Stayed 4 nights in May 2025

8/10 Good

Pamela

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Really friendly staff. The hotel is in a good location. The breakfast was excellent. I didn’t like the back door being locked at 11.00. We had to walk all the way round to the front of thevhotel
Stayed 3 nights in May 2025

10/10 Excellent

Mark

Liked: Amenities
Great thanks
Stayed 1 night in May 2025

8/10 Good

Magdalena

Travelled with family
Liked: Cleanliness, staff & service, amenities
Great location, nice breakfast, lovely view.
Stayed 1 night in May 2025

10/10 Excellent

Denise

Stayed 1 night in May 2025

10/10 Excellent

Brendan

Stayed 2 nights in May 2025

10/10 Excellent

Claire

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fabulous hotel set in a beautifully furnished original old building maintaining all the beauty & characteristics of the property whilst still offering all the modern amenities you would expect from the hotel. The staff are all extremely friendly welcoming and helpful. They go above and beyond to ensure that you have a brilliant experience whilst staying with them. If you have any disabilities they are fantastic & very helpful & considerate towards you. I had a small accident on the last day off are stay. which i had to attend A&E for. Thus extended are stay by a few extra days but the staff were all very caring understanding and considerate towards myself and my daughter. We will definitely be staying with them every time we go to Liverpool from now on.
Stayed 1 night in May 2025

10/10 Excellent

Claire

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff are amazing people they go above and beyond to help you. I had an accident whilst i was away & the staff at the hotel were very helpful and friendly they really went all out to make are stay enjoyable and very memorable for us. We will definitely be staying with them again every time we go to Liverpool.
Stayed 3 nights in May 2025