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Mercure Haydock Hotel

3.5 star property

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Photo gallery for Mercure Haydock Hotel

Exterior
Exterior
Reception
Fitness facility
Garden

Reviews

7.8 out of 10
Good

Popular amenities

  • Hot tub
  • Pool
  • Bar
  • Air conditioning
  • Gym

Explore the area

View in a map
Penny Lane, Haydock, St Helens, England, WA11 9SG
  • Haydock Park Racecourse
    ‪14 min walk‬
  • Knowsley Safari Park
  • Gulliver's World - Warrington
    ‪11 min drive‬
  • Liverpool (LPL-John Lennon)
    ‪27 min drive‬

Room options

View all photos for Privilege, Room, 1 Double Bed

Combined shower/bathtub, eco-friendly toiletries, hair dryer, towels

Privilege, Room, 1 Double Bed

  • Sleeps 4
  • 1 Double Bed

View all photos for Standard Room, 1 Double Bed

Desk, iron/ironing board, free cots/infant beds, free rollaway beds

Standard Room, 1 Double Bed

8.2 out of 10
Very good
(47 reviews)
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Twin Room, 2 Single Beds

Desk, iron/ironing board, free cots/infant beds, free rollaway beds

Standard Twin Room, 2 Single Beds

9.0 out of 10
Wonderful
(2 reviews)
  • Sleeps 2
  • 2 Single Beds

View all photos for Junior Suite, 1 Double Bed

Desk, iron/ironing board, free cots/infant beds, free rollaway beds

Junior Suite, 1 Double Bed

  • Sleeps 4
  • 1 Double Bed

View all photos for Suite, 1 King Bed

Combined shower/bathtub, eco-friendly toiletries, hair dryer, towels

Suite, 1 King Bed

  • Sleeps 2
  • 1 King Bed

Similar properties

Exterior

Holiday Inn Haydock M6 Jct23 by IHG

  • Pool
  • Spa
  • Pet-friendly
  • Parking included
4.2 out of 5, Very good, 1,007 reviews
The price is €79
includes taxes & fees
2 Oct - 3 Oct
Holiday Inn Haydock M6 Jct23 by IHG

About this property

Mercure Haydock Hotel

Hotel with a sauna, near Haydock Park Racecourse
An indoor pool, a restaurant and a health club are available at this smoke-free hotel. WiFi in public areas is free. Additionally, a bar/lounge, a snack bar/deli and a sauna are on-site. Housekeeping is available on request.
Mercure Haydock Hotel offers 137 air-conditioned accommodations with coffee/tea makers and a hairdryer. LCD televisions come with digital channels. Bathrooms include a combined bath/shower unit and complimentary toiletries.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

An indoor pool and Access to hot tub are on site. Other recreational amenities include a health club and a sauna.

Children aged under 16 years old are not allowed in the swimming pool without adult supervision.

Our customers tell us that they can't get enough of the helpful staff at Mercure Haydock Hotel. During your stay, you'll be within walking distance of Haydock Park Racecourse. Features include free WiFi in public areas, plus an indoor pool and a restaurant.
  • Free WiFi
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Continental breakfast served daily for a fee
  • Self-parking available for a fee
  • Take a swim in the indoor pool or soak in the hot tub
  • Services include dry cleaning/laundry, a concierge and luggage storage
  • On-site recreation includes a gym, a steam room and a sauna
  • Just a 1-minute drive from Haydock Park Racecourse and 8 minutes from Leigh Sports Village
  • Cats and dogs welcome for a fee
As a guest of Mercure Haydock Hotel, you'll find an indoor pool, a health club, Access to hot tub, and a sauna. Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces.

A business centre and meeting rooms are available. The business-friendly Mercure Haydock Hotel also features a vending machine, a garden, and concierge services. Parking is available for a fee.

This 3.5-star St Helens hotel is smoke free.

For a fee, guests can enjoy continental breakfast on weekdays from 6:00 AM to 10:30 AM and at the weekend from 7:00 AM to 11:00 AM.
Beechers Restaurant – This restaurant serves breakfast, lunch and dinner.
24-hour room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Parking on site (GBP 10 per night)

Food and drink

  • Continental breakfast available for a fee 6:00 AM to 10:30 AM on weekdays and 7:00 AM to 11:00 AM on weekends; GBP 16.50 for adults and GBP 8.25 for children
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Beechers Restaurant

Things to do

  • Health club
  • Hot tub
  • Indoor pool
  • Sauna
  • Steam room

Family friendly

  • Free rollaway/extra bed
  • In-room cot
  • Indoor pool
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Wedding services

Business services

  • Business centre
  • Conference space
  • Meeting rooms

Outdoors

  • Garden
  • Vegetable garden

Accessibility

  • No lift

More

  • At least 80% lighting from LEDs
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Eco-friendly cleaning products used
  • Humane treatment of captive wild animals
  • Local culture and ecosystem education
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot
  • Free rollaway/extra bed

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • LCD TV with digital channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Heating
  • Iron/ironing board
  • LED lighting
  • Phone
  • Recycling
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: GBP 15.00 per pet, per day
  • Only dogs and cats are allowed
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Free rollaway/extra beds!
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for continental breakfast: from approximately GBP 16.50 for adults and from GBP 8.25 for children
  • Self-parking fee: GBP 10.00 per night
  • Pet fee: GBP 15.00 per pet, per day
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Facilities fee: GBP 10 per person and includes use of: swimming pool

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
This property uses eco-friendly cleaning products
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Front desk staff will greet guests on arrival at the property.
The listed Facilities Fee is charged per adult, per entrance to access the pool area. Children under 16 years old are allowed in the pool when accompanied by an adult, to a maximum of 2 children per adult. Adults must be in the water to actively supervise children.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Thistle Haydock Hotel St Helens
Thistle Haydock St Helens
Mercure Haydock Hotel St Helens
Mercure Haydock Hotel Newly Refurbished St Helens
Mercure Haydock St Helens
Mercure Haydock
Mercure Haydock Newly Refurbished St Helens
Mercure Haydock Hotel Hotel
Mercure Haydock Hotel St Helens
Mercure Haydock Hotel Hotel St Helens

Mercure Haydock Hotel Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 363 out of 917 reviews
Rating 8 - Good. 258 out of 917 reviews
Rating 6 - Okay. 135 out of 917 reviews
Rating 4 - Poor. 75 out of 917 reviews
Rating 2 - Terrible. 86 out of 917 reviews

8.0/10

Cleanliness

8.2/10

Staff & service

8.2/10

Amenities

7.6/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

8/10 Good

Malcolm, lowestoft

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The rooms were lovely. Very spacious and comfortable. Didnt eat in hotel so cannot comment on food. Staff very friendly. Would have been 5 stars but very loud music from wedding marquee in middld of hotel till midnight. After long day andcearlh start next day would havd been nice to have been able to sleep a bit earlier bug theh did stop dead on midnight. Extra charge to use pool too as run seperately.
Stayed 3 nights in May 2025

8/10 Good

john

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
over all good
Stayed 2 nights in May 2025

10/10 Excellent

Charlotte

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely hotel very clean and friendly staff Rooms good size very comfortable beds Only thing it would be nice if the pool was included in you stay rather than being chargeable
Stayed 2 nights in May 2025

6/10 Okay

Jaidip

Travelled with group
Liked: Cleanliness
Disliked: Property conditions & facilities
We had stayed here previously and had booked it as it is close to haydock race course and to use the pool and jacuzzi. Booked 8 rooms for two nights and planned on everyone using the pool and Jacuzzi like we did last time, only to be told it is £10 per person! We spent close to £2000 on the rooms, drinks at the bar was on-top of this and then told you have to pay to have a swim is not what we expected at all. We were all extremely disappointed and have never had to pay here or elsewhere before. Out of principle we chose not to pay. The rooms need some TLC. Two had leaked due to the rain. The hotel was full but waiting for breakfast items was not great 10-15 minutes for eggs. Then no sausages. Then no bacon. They should have been prepared for this. Room keycards would stop working randomly. On the plus side the staff were great. Especially at reception. A special mention to Sophia who was so helpful before we arrived confirming changes that were made via Expedia, which was not easy(Expedia’s fault). We had planned on staying here in the future but I’m not sure anymore.
Stayed 2 nights in May 2025

10/10 Excellent

Toni

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in May 2025

10/10 Excellent

Michael

Liked: Cleanliness, staff & service
Stayed 1 night in May 2025

8/10 Good

Dexter

Stayed 1 night in May 2025

10/10 Excellent

Debra, York

Travelled with partner
Liked: Cleanliness, staff & service
Attended local horse racing on the weekend. Walked to the course. Parking at the hotel was easy and plentiful. Room was great. Restaurant was convenient and food was good.
Stayed 2 nights in May 2025

10/10 Excellent

Gary

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Nice property. The room we stayed in was recently renovated and we liked it. Like the fact they made parking free instead of charging. Recommend
Stayed 1 night in May 2025

8/10 Good

Natalie

Liked: Cleanliness, staff & service, room comfort
Nice hotel, friendly staff. They were full so limited room options. Room was OK, bathroom was dated and in need of renovation
Stayed 1 night in May 2025

10/10 Excellent

Victoria

Stayed 1 night in May 2025

8/10 Good

Robert

Liked: Cleanliness, staff & service, property conditions & facilities
A nice, elegant place to stay.
Stayed 1 night in May 2025

6/10 Okay

L J

Travelled with group
Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities
Stayed here to go to Race course staff are amazing. Rooms looking a bit tired and could do with upgrading.
Stayed 1 night in May 2025

4/10 Poor

Scott

Disliked: Staff & service
Stayed 2 nights in May 2025

6/10 Okay

Lee

Business traveller
Liked: Cleanliness, staff & service, amenities
Nice enough hotel, restaurant was decent and food was good. SPA facilities are paid extra which I just do not understand for hotel guests. £10 for a day pass and you'd be disappointed if you paid that. I ended up walking to Holiday Inn to use their facilities in the end.
Stayed 1 night in May 2025

6/10 Okay

Amy

Business traveller
Liked: Cleanliness, staff & service
Disliked: Room comfort

Great staff but room was like a sauna

My room was crazy hot, with no air con and the window was screwed shut so didn't open at all. It was so hot in there I felt a bit dizzy. The staff were super nice and offered to switch rooms or give me a fan so no issues I guess it was just an older room that hadn't been upgraded.
Stayed 1 night in May 2025

10/10 Excellent

Andrew

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good hotel would return

Pleasant last minute stay for a business trip
Stayed 1 night in May 2025

10/10 Excellent

Antony

Travelled with family
Liked: Cleanliness, staff & service, amenities
Martha on reception was really helpful and welcoming when checking us in/out. Parking included with stay, breakfast was worth booking and hood quality. Great location & grounds
Stayed 1 night in May 2025

10/10 Excellent

Lee

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely hotel and the receptionist was first class
Stayed 1 night in Apr 2025

4/10 Poor

Shuv

Business traveller
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort

Very poor at best😞

Poor experience, tried to give me two single beds pushed together as a double with a massive gap in the middle. The ladies at reception were helpful and after about 30minutes found me another room. This room was dated, dusty and I had to take the kettle to reception as it looked like somebody had tried to cook something inside it, it looked and smelt vile. I was bought another kettle that was burnt with massive black marks inside. I didn't have the energy to complain again Room 157!!! For £97 I expect far better.....I would rather sleep in my car if there was a next time.....
Stayed 1 night in Apr 2025

8/10 Good

Julie

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2025

6/10 Okay

Darren

Travelled with family and small children
Liked: Staff & service
Disliked: Cleanliness
3rd time staying here and is great location for Haydock races. Staff very friendly and parking is excellent. The common areas are smart and the grounds great, however the rooms are now looking dated and quite pricey for what you get.
Stayed 2 nights in Apr 2025

8/10 Good

Diane and Barry

Travelled with family
Liked: Cleanliness, amenities
Good services
Stayed 1 night in Apr 2025

10/10 Excellent

John

Liked: Cleanliness, staff & service
Stayed 1 night in Apr 2025

6/10 Okay

Ben

Liked: Cleanliness, staff & service
Nice hotel.
Stayed 3 nights in Apr 2025