Crowne Plaza London Heathrow T4 by IHG

4.0 star property

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Photo gallery for Crowne Plaza London Heathrow T4 by IHG

Exterior
Reception
Daily full breakfast (GBP 17.95 per person)
Egyptian cotton sheets, premium bedding, minibar, in-room safe
Egyptian cotton sheets, premium bedding, minibar, in-room safe

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Bar
  • Room service
  • Parking available

Explore the area

Map
Terminal 4, Swindon Road, London Heathrow Airport, Hounslow, England, TW6 3FJ
  • Twickenham Stadium
    ‪13 min drive‬
  • Thorpe Park
    ‪13 min drive‬
  • Hampton Court Palace
    ‪16 min drive‬
  • London (LHR-Heathrow)
    ‪7 min drive‬

Room options

Standard Room, 1 King Bed (Walk-In Shower)

  • 25 sq m
  • Sleeps 2
  • 1 King Bed

Premium Room, 1 King Bed (Club Floor)

  • 25 sq m
  • Sleeps 2
  • 1 King Bed

Standard Room

  • 25 sq m
  • Sleeps 2
  • 1 Single Bed

Suite, 1 Bedroom

  • 45 sq m
  • Sleeps 3
  • 1 King Bed

Suite, 1 King Bed (Crowne Plaza, Club Floor)

  • 45 sq m
  • Sleeps 2
  • 1 King Bed

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About this property

Crowne Plaza London Heathrow T4 by IHG

Art Deco hotel connected to a railway/underground station in Hounslow with a restaurant
A restaurant, a 24-hour fitness centre and a bar/lounge are available at this smoke-free hotel. WiFi in public areas is free. Other amenities include a snack bar/deli, a coffee shop/cafe and self parking.
Crowne Plaza London Heathrow T4 by IHG offers 304 air-conditioned accommodations with minibars and a safe. Beds feature Egyptian cotton sheets and premium bedding. A pillow menu is available. 52-inch Smart televisions come with satellite channels. Bathrooms include baths or showers, designer toiletries, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks, complimentary newspapers and telephones. Additionally, rooms include complimentary bottles of water and coffee/tea makers. Housekeeping is offered on a daily basis and hypo-allergenic bedding can be requested.

Recreational amenities at the hotel include a 24-hour fitness centre.
Our customers tell us that they can't get enough of the breakfast at Crowne Plaza London Heathrow T4 by IHG. During your stay, you'll be connected to a railway/underground station and close to Twickenham Stadium. Free WiFi in public areas, a restaurant and a 24-hour gym are available.
  • Free WiFi
  • Drinking and dining options include a coffee shop, a restaurant and a bar/lounge
  • Full breakfast served daily for a fee
  • Self-parking available for a fee
  • Services include dry cleaning/laundry, a concierge and a porter
  • On-site recreation includes a 24-hour gym
  • Guests really like the accommodation for the cleanliness and comfy beds
  • 12 minutes by car from Twickenham Stadium and 13 minutes from Runnymede Air Forces Memorial
  • Airport shuttle service available for a fee
There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. You can enjoy a drink at the bar/lounge. A business centre and 4 meeting rooms are available.

WiFi is free in public spaces. Event space at this hotel measures 1313 square feet (122 square metres) and includes conference space. A 24-hour fitness centre, multilingual staff, and gift shops/newsstands are also featured at the business-friendly Crowne Plaza London Heathrow T4 by IHG. An airport shuttle at scheduled times is available for a fee. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This 4-star Hounslow hotel is smoke free.

For a fee, guests can enjoy full breakfast on weekdays from 6:00 AM to 10:00 AM and at the weekend from 6:00 AM to 11:00 AM.
Urban Brasserie – This brasserie serves breakfast and dinner. A children's menu is available.
Destination Bar – This bar serves dinner and light fare. Open daily.
Express Cafe & Restaurant – This restaurant serves lunch and dinner. Guests can enjoy drinks at the bar. A children's menu is available. Open daily.
24-hour room service is available.

Languages

English, German, Hindi, Polish, Portuguese, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Return airport shuttle (surcharge) from 6 AM to midnight at scheduled times
  • Secured, covered parking on site (GBP 25 per day)
  • Limited on-site parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Full breakfast available for a fee 6:00 AM to 10:00 AM on weekdays and 6:00 AM to 11:00 AM on weekends; GBP 17.95 for adults and GBP 9.95 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Destination Bar
  • Express Cafe & Restaurant
  • Urban Brasserie

Things to do

  • 24-hour gym
  • Shopping
  • TV in common areas

Family friendly

  • Free cot
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop

Business services

  • 1,313 square feet of conference space
  • 4 meeting rooms
  • Business centre

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 1 accessible parking space
  • Assistive listening devices
  • Bathroom emergency pull cord
  • Grab bar in shower
  • Handrails in stairways (105 centimetre high)
  • Height-adjustable showerhead
  • Lift (109 centimetre wide door)
  • Low-height bed (64 centimetre high)
  • Low-height door lock
  • Low-height view port in door
  • Magnifying mirror
  • Stair-free path to entrance
  • Vibrating pillow alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (76 centimetre high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking
  • Wheelchair-width doorways (89 centimetre wide)
  • Wheelchairs on site

More

  • 8 floors
  • Art Deco architecture
  • Banquet hall
  • Built in 2018
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Egyptian cotton sheets
  • Free cot
  • Hypo-allergenic bedding
  • Pillow menu
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathtub or shower
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 52-inch smart TV with satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Minibar

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Heating
  • Iron/ironing board
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 3 children 12 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for GBP 25.0 per night.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: from approximately GBP 17.95 for adults and from GBP 9.95 for children
  • Airport shuttle fee: GBP 5.50 per person (one-way)
  • Covered self-parking fee: GBP 25 per day
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: GBP 25.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Crowne Plaza London Heathrow T4 by IHG offers transfers from the airport (fees may apply). Please contact the property on the number on the booking confirmation with your arrival details prior to travel. Front desk staff will greet guests on arrival at the property.

We should mention

  • Up to 3 children aged 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Crowne Plaza London Heathrow T4 Hotel Hounslow
Crowne Plaza London Heathrow T4 Hotel
Crowne Plaza London Heathrow T4 Hounslow
Crowne Plaza London Heathrow
Crowne Plaza London Heathrow T4
Crowne Plaza London Heathrow T4 by IHG Hotel
Crowne Plaza London Heathrow T4 an IHG Hotel
Crowne Plaza London Heathrow T4 by IHG Hounslow
Crowne Plaza London Heathrow T4 by IHG Hotel Hounslow

Crowne Plaza London Heathrow T4 by IHG Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 991 out of 1548 reviews
Rating 8 - Good. 365 out of 1548 reviews
Rating 6 - Okay. 103 out of 1548 reviews
Rating 4 - Poor. 55 out of 1548 reviews
Rating 2 - Terrible. 34 out of 1548 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

9.2/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Convenient and comfortable

Comfortable stay. Reception staff helpful. Had dinner in restaurant which was very good.
Stayed 1 night in Feb 2025

10/10 Excellent

Mark

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent
Stayed 1 night in Feb 2025

10/10 Excellent

Renee A Countryman

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

My go to stay before leaving London

You can’t go wrong with this convenience. We like to take public transportation in the night before we leave London. You can’t beat the convenience of walking up and walking to the train to zoom to the airport. Nice hotel bar too!
Stayed 1 night in Jan 2025

10/10 Excellent

Nicholas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very comfortable stay a short walk from terminal 4.
Stayed 1 night in Feb 2025

10/10 Excellent

Patrick

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

10/10 Excellent

Tara

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Crowne Plaza review

Good bed, gym and food was ok. Easy enough to get to the airport via hoppa bus
Stayed 1 night in Feb 2025

10/10 Excellent

m

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

10/10 Excellent

Annette

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2025

8/10 Good

Michele

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Comfort in the airport

The Crowne Plaza at Heathrow Airport is a solid choice for a comfortable stay. The rooms are clean, and the beds are very comfortable, making for a restful night. The shower was nice, though I was surprised that no washcloths were provided. One thing to keep in mind is the distance from the terminal—it’s quite a walk, which can be challenging if you have a lot of carry-on luggage or aren’t in the best shape. That said, it’s a very comfortable airport hotel, and I wouldn’t mind staying here again.
Stayed 1 night in Feb 2025

6/10 Okay

Colin

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Good, but bed too hard for me.
Stayed 1 night in Feb 2025

10/10 Excellent

Nicholas

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2025

10/10 Excellent

Mark, Sunderland

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The 2 young ladies at the reception were exceptional! Seamless check in, and they even arranged a taxi for us to go to T3 early in the morning. The hotel was nice and clean, onsite restaurant and bar and room service available. You can also walk over to T4 and get a quick bite.
Stayed 1 night in Feb 2025

6/10 Okay

Paul, Faversham

Travelled with partner
Liked: Cleanliness
It’s convenient for Heathrow - you can walk to the terminal. Otherwise very average.
Stayed 1 night in Feb 2025

10/10 Excellent

Deborah

Liked: Cleanliness, property conditions & facilities, room comfort

Great!

Very nice hotel. We have zero complaints and plan to stay again. We had an early flight the next day so decided to stay at the airport.
Stayed 1 night in Feb 2025

10/10 Excellent

Stephen

Stayed 1 night in Feb 2025

8/10 Good

Alberta

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rooms could have been cleaner
Stayed 1 night in Feb 2025

10/10 Excellent

Duwayne

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

8/10 Good

Tracy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

8/10 Good

Helen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel with good amenities. Excellent restaurant there too.
Stayed 1 night in Jan 2025

8/10 Good

Sian

Stayed 1 night in Feb 2025

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

10/10 Excellent

Johanna

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2025

10/10 Excellent

Ian

Stayed 1 night in Feb 2025

10/10 Excellent

Gareth

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were polite, friendly and willing to help. Overal very clean and tidy, modern l. Love the liminal space style exterior looking interior atrium! Could be imposing in the dark, but very cool. Around the hotel, its the airport so to be expected roads and traffic, but very quiet inside. The covered walk way direct into the terminal checkin is worth it every time. So convenient!
Stayed 1 night in Feb 2025

8/10 Good

Suzanne

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025