Motel One Manchester - Royal Exchange

3.5 star property

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Photo gallery for Motel One Manchester - Royal Exchange

Comfort Room (with king- or queensize bed and view) | Egyptian cotton sheets, premium bedding, in-room safe, soundproofing
Bar (on property)
Bar (on property)
Bar (on property)
Bar (on property)

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Air conditioning
  • Housekeeping
  • Bar
  • 24/7 front desk
  • Pet-friendly

Explore the area

View in a map
11-15 Cross Street, Manchester, England, M2 1WD
  • Place, Deansgate
    ‪3 min walk‬
  • Place, Piccadilly Gardens
    ‪5 min walk‬
  • Place, AO Arena
    ‪9 min walk‬
  • Airport, Manchester (MAN)
    ‪19 min drive‬

Room options

Comfort Room, 1 King Bed

8.6 out of 10
Excellent
(110 reviews)
  • Sleeps 2
  • 1 King Bed

Comfort Room, 1 Queen Bed

8.8 out of 10
Excellent
(27 reviews)
  • Sleeps 2
  • 1 Queen Bed

Comfort Room (with king- or queensize bed and view)

7.0 out of 10
Good
(2 reviews)
  • Sleeps 2
  • 1 King Bed OR 1 Queen Bed

Superior Room, 1 King Bed

9.6 out of 10
Exceptional
(4 reviews)
  • Sleeps 2
  • 1 King Bed

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About this property

Motel One Manchester - Royal Exchange

Hotel with a bar, a short walk to Deansgate
Along with a bar/lounge, this smoke-free hotel has a 24-hour front desk and a front desk safe. WiFi in public areas is free. Other amenities include a reception hall.
Motel One Manchester - Royal Exchange offers 302 air-conditioned accommodations with a safe and coffee/tea makers. Beds feature Egyptian cotton sheets and premium bedding. Flat-screen televisions come with digital channels.

Bathrooms include a shower and hairdryers. This Manchester hotel provides complimentary wireless Internet access. Housekeeping is provided on a daily basis.

The shopping around Motel One Manchester - Royal Exchange gets high marks from our customers. During your stay, you're just a quick walk from Deansgate. Free WiFi in public areas, a bar and breakfast (surcharge) are available.
  • Free WiFi
  • Enjoy drinks at the bar/lounge
  • Continental breakfast served daily for a fee
  • Amenities include a front desk safe and a lift
  • Guests really like the accommodation for the overall comfort, comfy beds and cleanliness
  • Just a 4-minute walk from Deansgate and 7 minutes on foot from Piccadilly Gardens
  • Cats and dogs welcome for a fee
As a guest of Motel One Manchester - Royal Exchange, you'll find a front desk safe and a lift. WiFi is free in public spaces. You can enjoy a drink at the bar/lounge.

This 3.5-star Manchester hotel is smoke free.

For a fee, guests can enjoy continental breakfast on weekdays from 6:00 AM to 10:00 AM and at the weekend from 7:00 AM to 11:00 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Food and drink

  • Continental breakfast available for a fee 6:00 AM to 10:00 AM on weekdays and 7:00 AM to 11:00 AM on weekends; GBP 13.90 to 13.90 for adults and GBP 6.95 to 13.90 for children
  • A bar/lounge

Family friendly

  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping (daily)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible registration desk

More

  • Reception hall
  • Smoke-free property

Room amenities

Bedroom

  • Egyptian cotton sheets

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with digital channels

Food and drink

  • Coffee/tea maker
  • Electric kettle

More

  • Air conditioning
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: GBP 15 per accommodation, per night
  • Only dogs and cats are allowed
  • Maximum 1 pets
  • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: GBP 1.20 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for continental breakfast: approximately GBP 13.90 to 13.90 for adults and GBP 6.95 to 13.90 for children
  • Pet fee: GBP 15 per accommodation, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

Property is also known as

Motel One Manchester-Royal Exchange Hotel
Motel One Exchange Hotel
Motel One Exchange
One Manchester Royal Exchange
Motel One Manchester Royal Exchange
Motel One Manchester - Royal Exchange Hotel
Motel One Manchester - Royal Exchange Manchester
Motel One Manchester - Royal Exchange Hotel Manchester

Motel One Manchester - Royal Exchange Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 608 out of 1015 reviews
Rating 8 - Good. 267 out of 1015 reviews
Rating 6 - Okay. 84 out of 1015 reviews
Rating 4 - Poor. 29 out of 1015 reviews
Rating 2 - Terrible. 27 out of 1015 reviews

9.2/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

4/10 Poor

Robbie

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Massive amount of people waiting to check in. Once allowed to check in the queuing system was horrendous and with a lack or organisation. Once in the room it was okay. However after getting back to the hotel later we went upstairs and our key wasn’t working. Therefore I had to go back downstairs and wait in a queue of people with the same issue. The staff member then came upstairs to check it worked and it still didn’t therefore they had to use a master key which wasn’t ideal.
Stayed 1 night in Jul 2025

8/10 Good

Lynn

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

Masaki

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2025

10/10 Excellent

Martin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very clean and modern
Stayed 2 nights in Jul 2025

10/10 Excellent

Cheryl

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great overnight stay!

Had a really good experience, staying at this hotel, the staff went out of their way to let us check in early, the hotel has lovely decor, the room was a good size, with comfy beds, nice bathroom. breakfast is just a continental, but had plenty of choice. Will definitely stay here again!
Stayed 1 night in Jul 2025

8/10 Good

James

Stayed 2 nights in Jul 2025

10/10 Excellent

Nigel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, friendly staff.
Stayed 1 night in Jul 2025

10/10 Excellent

Lisa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

2/10 Terrible

Mr j

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities

AVOID AVOID AVOID

Awful place, avoid and use anywhere else instead!
Stayed 1 night in Jul 2025

6/10 Okay

NEIL

Travelled with group
Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

Olivier

Stayed 2 nights in Jul 2025

8/10 Good

Glenn

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2025

10/10 Excellent

Kathleen

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

10/10 Excellent

Verified traveller

Travelled with family
Stayed 1 night in Jul 2025

10/10 Excellent

jamaz

Stayed 3 nights in Jun 2025

6/10 Okay

Verified traveller

Travelled with family
Liked: Cleanliness, property conditions & facilities

Small & Simply

I stayed here with my daughter, the hotel is in a nice & good location, amenities on your doorstep. Even a Mc'ds which was great at 11pm coming back from a concert. The staff were very friendly but there were a number of people waiting to be checked in at 3pm on the dot. The queue moved quickly though. I have to say our room was extremely small no 742. Our view was of a roof and another building and quiet. No phone in the room to call reception, had to go down to reception to collect a iron and iron board. The hotel was Ok for us for a one night stay and a good price.
Stayed 1 night in Jul 2025

6/10 Okay

Verified traveller

Liked: Property conditions & facilities
Stayed 1 night in Jun 2025

6/10 Okay

Andraay

Liked: Cleanliness
The hotel is starting to look dated. Rooms are small. Expensive compared to others. The cocktails aren’t nice either. Very average
Stayed 1 night in Jun 2025

10/10 Excellent

Octavia

Stayed 1 night in Jun 2025

8/10 Good

Neal

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Splendid hotel, nice and central, competitive room rate, friendly staff. I've knocked a star off purely as there was no net curtain at the window, so it was either be overlooked from other nearby buildings, or pull the curtains and have no natural light. I opted for the latter, I would however happily stay again as it was very good!
Stayed 1 night in Jun 2025

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great location.

Great location in central manchester next to tram stop. Nice room, quiet and spotless.
Stayed 1 night in Jun 2025

10/10 Excellent

Claire

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great stay

Excellent stay. Friendly efficient staff and clean rooms.
Stayed 1 night in Jun 2025

10/10 Excellent

Alice

Stayed 2 nights in Jun 2025

8/10 Good

Steve

Stayed 2 nights in Jun 2025

10/10 Excellent

William

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Check in a little slow. The room we had was small but adequate for what we required. It was clean, comfortable & quiet.
Stayed 1 night in Jun 2025