Motel One Manchester - Royal Exchange

3.5 star property

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Comfort Room (with king- or queensize bed and view) | Egyptian cotton sheets, premium bedding, in-room safe, soundproofing
Bar (on property)
Bar (on property)
Bar (on property)
Bar (on property)

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Air conditioning
  • Housekeeping
  • Bar
  • 24/7 front desk
  • Pet-friendly

Explore the area

View in a map
11-15 Cross Street, Manchester, England, M2 1WD
  • Place, Manchester Arndale
    ‪3 min walk‬
  • Place, Deansgate
    ‪3 min walk‬
  • Place, Piccadilly Gardens
    ‪5 min walk‬
  • Airport, Manchester (MAN)
    ‪21 min drive‬

Room options

Comfort Room, 1 King Bed

8.6 out of 10
Excellent
(112 reviews)
  • Sleeps 2
  • 1 King Bed

Comfort Room, 1 Queen Bed

8.8 out of 10
Excellent
(27 reviews)
  • Sleeps 2
  • 1 Queen Bed

Comfort Room (with king- or queensize bed and view)

7.0 out of 10
Good
(2 reviews)
  • Sleeps 2
  • 1 King Bed OR 1 Queen Bed

Superior Room, 1 King Bed

9.6 out of 10
Exceptional
(4 reviews)
  • Sleeps 2
  • 1 King Bed

Similar properties

About this property

Motel One Manchester - Royal Exchange

Hotel with a bar, 4-minute walk to Deansgate
Along with a bar/lounge, this smoke-free hotel has a 24-hour front desk and a front desk safe. WiFi in public areas is free. Other amenities include a reception hall.
Motel One Manchester - Royal Exchange offers 302 air-conditioned accommodations with a safe and coffee/tea makers. Beds feature Egyptian cotton sheets and premium bedding. Flat-screen televisions come with digital channels.

Bathrooms include a shower and hairdryers. This Manchester hotel provides complimentary wireless Internet access. Housekeeping is provided on a daily basis.

The shopping around Motel One Manchester - Royal Exchange gets high marks from our customers. During your stay, you're just a quick walk from Deansgate. Free WiFi in public areas, a bar and breakfast (surcharge) are available.
  • Free WiFi
  • Enjoy drinks at the bar/lounge
  • Continental breakfast served daily for a fee
  • Amenities include a front desk safe and a lift
  • Guests really like the accommodation for the comfy beds, overall comfort and cleanliness
  • Just a 4-minute walk from Deansgate and 7 minutes on foot from Piccadilly Gardens
  • Cats and dogs welcome for a fee
As a guest of Motel One Manchester - Royal Exchange, you'll find a front desk safe and a lift. WiFi is free in public spaces. You can enjoy a drink at the bar/lounge.

This 3.5-star Manchester hotel is smoke free.

For a fee, guests can enjoy continental breakfast on weekdays from 6:00 AM to 10:00 AM and at the weekend from 7:00 AM to 11:00 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Food and drink

  • Continental breakfast available for a fee 6:00 AM to 10:00 AM on weekdays and 7:00 AM to 11:00 AM on weekends; GBP 13.90 to 13.90 for adults and GBP 6.95 to 13.90 for children
  • A bar/lounge

Family friendly

  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping (daily)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible registration desk

More

  • Reception hall
  • Smoke-free property

Room amenities

Bedroom

  • Egyptian cotton sheets

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with digital channels

Food and drink

  • Coffee/tea maker
  • Electric kettle

More

  • Air conditioning
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: GBP 15 per accommodation, per night
  • Only dogs and cats are allowed
  • Maximum 1 pets
  • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: GBP 1.20 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for continental breakfast: approximately GBP 13.90 to 13.90 for adults and GBP 6.95 to 13.90 for children
  • Pet fee: GBP 15 per accommodation, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

Property is also known as

Motel One Manchester-Royal Exchange Hotel
Motel One Exchange Hotel
Motel One Exchange
One Manchester Royal Exchange
Motel One Manchester Royal Exchange
Motel One Manchester - Royal Exchange Hotel
Motel One Manchester - Royal Exchange Manchester
Motel One Manchester - Royal Exchange Hotel Manchester

Reviews

Motel One Manchester - Royal Exchange Reviews

8.8

Excellent

9.2/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

8.6/10

Eco-friendliness
Rating 10 - Excellent. 630 out of 1054 reviews
Rating 8 - Good. 280 out of 1054 reviews
Rating 6 - Okay. 88 out of 1054 reviews
Rating 4 - Poor. 30 out of 1054 reviews
Rating 2 - Terrible. 26 out of 1054 reviews

Reviews

10/10 Excellent

May

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very enjoyable stay
Stayed 2 nights in Sep 2025

6/10 Okay

Adam

The hotel was ok for the money, somewhere between a travel lodge and premier inn. I really didn’t like the area outside at night, lots of unsavoury types which didn’t feel all that safe to walk around.
Stayed 2 nights in Sep 2025

8/10 Good

H

Stayed 3 nights in Aug 2025

8/10 Good

Claire

Great location for city centre & cost of rooms

Excellent location for the city centre. Compact room but enough room for what was needed. Was some dust on the floor and my bag was dusty when i picked it off the floor but otherwise very clean. Friendly staff. Would definitely stay here again.
Stayed 1 night in Sep 2025

4/10 Poor

Rebecca

Stayed 2 nights in Aug 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Recommend

Right in the heart of city center, very nice and clean
Stayed 3 nights in Jul 2025

10/10 Excellent

Russell

Stayed 1 night in Sep 2025

10/10 Excellent

Hayden

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

10/10 Excellent

meylia

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
nice area , just the price a bit high
Stayed 1 night in Aug 2025

10/10 Excellent

shinobu

Stayed 1 night in Aug 2025

2/10 Terrible

Debra

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very disappointed

This was a special evening/ anniversary for my fiance and i. I had called in and made a note to see what your hotel could do but no response. Even when we checked in my fiancé’s name was on tye booking either (in a which i called in 9n this also to add his name) so when he checked in they couldn't find him. The room was very small and not as nice as the first time we were there. I was not impressed what so ever. Not sure if i will be back in the future.
Stayed 1 night in Aug 2025

10/10 Excellent

Steve

Business traveller
Liked: Amenities
Friendly staff
Stayed 1 night in Aug 2025

10/10 Excellent

Charlotte

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

6/10 Okay

Jolyka

Room was ok, very different to the pictures online. European lady on reception was extremely unhelpful, called for assistance as all the roads were closed to gain access (travelled from London) advised she cannot help and can provide the postcode, something I already had then proceeded to ask if I would like to pay £25 parking for the night knowing I cannot reach the hotel.
Stayed 1 night in Aug 2025

10/10 Excellent

Christenvie

Liked: Cleanliness, staff & service, property conditions & facilities
Always enjoy staying at Morel One. Affordable and nice.
Stayed 1 night in Jul 2025

2/10 Terrible

Anisa

Stayed 5 nights in Aug 2025

10/10 Excellent

Regina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2025

6/10 Okay

Joshua

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

4/10 Poor

Georgia

Stayed 2 nights in Aug 2025

10/10 Excellent

Mayumi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was a bit small but the bed was big and very comfortable.
Stayed 2 nights in Aug 2025

8/10 Good

Jonathon

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were amazing and feel like the breakfast could be better, the price there should be cooked options. Lots of people staying at the hotel went out for breakfast, which now makes more sense. But we would stay again at the hotel, this is due to the staff
Stayed 1 night in Aug 2025

8/10 Good

Stephanie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Compact room

Bed was comfortable. Bathroom clean. Got a quiet room as I requested. Think the size of the room was good for one person. Only qualm for me was the water pressure - it was quite weak. But that’s just my personal preference. Otherwise, great location and comfortable stay.
Stayed 3 nights in Aug 2025

8/10 Good

Frances

Stayed 1 night in Aug 2025

8/10 Good

Diane

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean and comfortable although the room was small.
Stayed 1 night in Aug 2025

10/10 Excellent

Maria Alejandra

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to the station and lovely coffee places
Stayed 1 night in Jul 2025