Motel One Manchester - Royal Exchange

3.5 star property

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Photo gallery for Motel One Manchester - Royal Exchange

Comfort Room (with king- or queensize bed and view) | Egyptian cotton sheets, premium bedding, in-room safe, soundproofing
Bar (on property)
Bar (on property)
Bar (on property)
Bar (on property)

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Air conditioning
  • Housekeeping
  • Bar
  • 24/7 front desk
  • Pet-friendly

Explore the area

Map
11-15 Cross Street, Manchester, England, M2 1WD
  • Deansgate
    ‪4 min walk‬
  • Piccadilly Gardens
    ‪7 min walk‬
  • AO Arena
    ‪9 min walk‬
  • Manchester (MAN)
    ‪19 min drive‬

Room options

Comfort Room (with king- or queensize bed and view)

  • Sleeps 2
  • 1 King Bed OR 1 Queen Bed

Superior Room, 1 King Bed

  • Sleeps 2
  • 1 King Bed

Comfort Room, 1 King Bed

  • Sleeps 2
  • 1 King Bed

Comfort Room, 1 Queen Bed

  • Sleeps 2
  • 1 Queen Bed

Similar properties

About this property

Motel One Manchester - Royal Exchange

Eco-certified hotel with 24-hour front desk and bar/lounge
Along with a bar/lounge, this smoke-free hotel has a 24-hour front desk and a front desk safe. WiFi in public areas is free. Other amenities include a reception hall.
Motel One Manchester - Royal Exchange offers 302 air-conditioned accommodations with a safe and coffee/tea makers. Beds feature Egyptian cotton sheets and premium bedding. Flat-screen televisions come with digital channels.

Bathrooms include a shower and hairdryers. This Manchester hotel provides complimentary wireless Internet access. Housekeeping is provided on a daily basis.

The shopping around Motel One Manchester - Royal Exchange gets high marks from our customers. During your stay, you're just a quick walk from Deansgate. Free WiFi in public areas, a bar and breakfast (surcharge) are available.
  • Free WiFi
  • Enjoy drinks at the bar/lounge
  • Continental breakfast served daily for a fee
  • Amenities include a front desk safe and a lift
  • Guests really like the accommodation for the cleanliness, overall comfort and comfy beds
  • Just a 4-minute walk from Deansgate and 7 minutes on foot from Piccadilly Gardens
  • Cats and dogs welcome for a fee
As a guest of Motel One Manchester - Royal Exchange, you'll find a front desk safe and a lift. WiFi is free in public spaces. You can enjoy a drink at the bar/lounge.

This 3.5-star Manchester hotel is smoke free.

For a fee, guests can enjoy continental breakfast on weekdays from 6:00 AM to 10:00 AM and at the weekend from 7:00 AM to 11:00 AM.

Awards and affiliations

Eco-certified property
This property participates in Green Key (Foundation for Environmental Education) – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Food and drink

  • Continental breakfast available for a fee 6:00 AM to 10:00 AM on weekdays and 7:00 AM to 11:00 AM on weekends; GBP 13.90 to 13.90 for adults and GBP 6.95 to 13.90 for children
  • A bar/lounge

Family friendly

  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping (daily)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible registration desk

More

  • Reception hall
  • Smoke-free property

Room amenities

Bedroom

  • Egyptian cotton sheets

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with digital channels

Food and drink

  • Coffee/tea maker
  • Electric kettle

More

  • Air conditioning
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: GBP 15 per accommodation, per night
  • Only dogs and cats are allowed
  • Maximum 1 pets
  • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: GBP 1.20 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for continental breakfast: approximately GBP 13.90 to 13.90 for adults and GBP 6.95 to 13.90 for children
  • Pet fee: GBP 15 per accommodation, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards
Front desk staff will greet guests on arrival at the property.

Property is also known as

Motel One Manchester-Royal Exchange Hotel
Motel One Exchange Hotel
Motel One Exchange
One Manchester Royal Exchange
Motel One Manchester Royal Exchange
Motel One Manchester - Royal Exchange Hotel
Motel One Manchester - Royal Exchange Manchester
Motel One Manchester - Royal Exchange Hotel Manchester

Motel One Manchester - Royal Exchange Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 628 out of 1003 reviews
Rating 8 - Good. 254 out of 1003 reviews
Rating 6 - Okay. 72 out of 1003 reviews
Rating 4 - Poor. 26 out of 1003 reviews
Rating 2 - Terrible. 23 out of 1003 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

9.0/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

BETH, RALEIGH

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Feb 2025

10/10 Excellent

Sean

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great Central Location

A good modern centrally located hotel, very comfortable bed and good buffet breakfast. The rooms are quite small but well appointed. The staff are friendly and helpful. Ideal for attending the AO Arena and shopping. The recommended car park is a short walk away and reasonably priced for 24hr parking. To be recommended.
Stayed 1 night in Feb 2025

8/10 Good

James

Liked: Cleanliness, staff & service
Stayed 1 night in Feb 2025

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities
Staff were wonderful. Breakfast delicious. Room fab!
Stayed 1 night in Feb 2025

8/10 Good

Verified traveller

Business traveller
Liked: Property conditions & facilities, room comfort
The hotel staff were really friendly and helpful, one of the best experiences in that sense. The room was lovely, one of the comfiest beds but my only complaint is a bit of a strange one, the room was extremely stuffy, bathroom was boiling hot even with heating turned off for 2 days and 2 nights in this hotel left me with the most terrible chest, a persistent cough and irritation of my airways which has lasted all week. I woke up struggling to breathe each morning, and I can only think it is down to the air circulation or lack of? I turned the heating off when I arrived due to the quality of air in the room and opened a window but still did not seem to help. I stay in a lot of hotels and have never experienced it this bad before.
Stayed 2 nights in Feb 2025

2/10 Terrible

Klarna

Liked: Staff & service, room comfort
Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Feb 2025

10/10 Excellent

Westley

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent

Very nice stay , excellent location and very modern with comfy beds. Staff were friendly and reasonable prices at the bar
Stayed 2 nights in Feb 2025

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

10/10 Excellent

Julie

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 1 night in Feb 2025

10/10 Excellent

Daniel

Stayed 1 night in Jan 2025

10/10 Excellent

Angela

Stayed 2 nights in Jan 2025

10/10 Excellent

Chris

Stayed 1 night in Dec 2024

10/10 Excellent

Lucy

Stayed 1 night in Jan 2025

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2025

10/10 Excellent

Amy

Liked: Cleanliness, staff & service, property conditions & facilities
Would highly recommend this hotel
Stayed 1 night in Jan 2025

10/10 Excellent

Amy

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Superb hotel in a great location
Stayed 2 nights in Jan 2025

10/10 Excellent

David, COLWYN BAY

Travelled with partner
Great hotel. Couldn’t be more central. Comfortable, very clean rooms. Nice bar area. Lovely staff.
Stayed 1 night in Jan 2025

10/10 Excellent

Stephen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

10/10 Excellent

Jake

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

10/10 Excellent

Colin

Stayed 1 night in Jan 2025

8/10 Good

Paola

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property itself is very nice and well maintained. I did have a small issue at check-in. I had booked a king size bed and when I got to my room I noticed I had been given a full size bed. I went to reception and they fixed the issue within ten minutes. Their showers are very slippery so I would caution people with mobility issues. Also, while the area is nice and quiet, it does lack late night dining options. Also, the nearest tram station is about a 10 minute walk from the hotel. The nearest bus stop is about a 5-8 minute walk. You can get to the Piccadilly station in about 20 minutes by walking.
Stayed 5 nights in Jan 2025

10/10 Excellent

Uriy

Stayed 1 night in Jan 2025

10/10 Excellent

Keonjae

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good
Stayed 2 nights in Jan 2025

10/10 Excellent

Adrian

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Jan 2025

10/10 Excellent

Natalie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good facilities, friendly staff
Stayed 1 night in Jan 2025