Britannia Hotel Birmingham New Street Station

3.0 star property

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Room options

View all photos for Standard Double Room

Standard Double Room | Individually decorated, individually furnished, desk, iron/ironing board

Standard Double Room

  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Executive Double Room

Executive Double Room | Individually decorated, individually furnished, desk, iron/ironing board

Executive Double Room

  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Twin Room

Standard Twin Room | Individually decorated, individually furnished, desk, iron/ironing board

Standard Twin Room

  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds

View all photos for Standard Single Room

Standard Single Room | Individually decorated, individually furnished, desk, iron/ironing board

Standard Single Room

  • 1 bedroom
  • Sleeps 1
  • 1 Single Bed

View all photos for Standard Triple Room

Standard Triple Room | Individually decorated, individually furnished, desk, iron/ironing board

Standard Triple Room

  • Sleeps 3
  • 3 Single Beds

View all photos for Standard Double or Twin Room

Individually decorated, individually furnished, desk, iron/ironing board

Standard Double or Twin Room

  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed OR 2 Single Beds

Similar properties

Exterior
Ibis Birmingham New Street Station Hotel
  • Pet-friendly
  • Free Wi-Fi
  • Restaurant
  • Breakfast available
3.9 out of 5, Good, 1,002 reviews
The price is €52
includes taxes & fees
22 Mar - 23 Mar
Ibis Birmingham New Street Station Hotel

About this property

Britannia Hotel Birmingham New Street Station

A 24-hour front desk, free Wi-Fi in public areas and a reception hall are available at this smoke-free hotel. Housekeeping is available on request.
Britannia Hotel Birmingham New Street Station offers 241 accommodations with a hairdryer. This individually decorated and furnished accommodation includes desks. 35-inch flat-screen televisions come with digital channels.

Bathrooms include a combined bath/shower unit. Guests can surf the web using the complimentary wireless Internet access (speed: 25+ Mbps). An iron/ironing board, change of towels and change of bedsheets can be requested. Housekeeping is provided on request.

During your stay at Britannia Hotel Birmingham New Street Station, you're just a quick walk from Bullring & Grand Central. Free WiFi in public areas is available.
  • Free Wi-Fi (speed: 25+ Mbps)
  • Amenities include a lift
  • Just a 3-minute walk from Bullring & Grand Central and 8 minutes on foot from The Mailbox
Britannia Hotel Birmingham New Street Station offers its guests a lift. WiFi is free in public spaces. A complete renovation of Britannia Hotel Birmingham New Street Station was completed in October 2024.

This 3-star Birmingham hotel is smoke free.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Things to do

  • Designer stores
  • Shopping centre

Conveniences

  • 24-hour front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping on request

Accessibility

  • Lift
  • Thin carpet in public areas
  • Tile flooring in public areas

More

  • 1 building
  • 9 floors
  • Reception hall
  • Renovated entire property - October 2024
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 35-inch flat-screen TV with digital channels

Food and drink

  • Electric kettle
  • Tea bags/instant coffee

More

  • Desk
  • Heating
  • Individual decor
  • Individual furnishings
  • Iron/ironing board on request
  • LED lighting

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Minimum check-in age - 18

Check-out

Check-out before 10:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Payment types at the property

Important information

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Birmingham Britannia
Birmingham Britannia Hotel
Birmingham Hotel Britannia
Britannia Birmingham
Britannia Birmingham Hotel
Britannia Hotel New Street Station
Hotel Britannia Birmingham
Britannia Hotel
Britannia Birmingham New Street Station
Britannia New Street Station
Britannia Birmingham New
Britannia Hotel Birmingham New Street Station Hotel
Britannia Hotel Birmingham New Street Station Birmingham
Britannia Hotel Birmingham New Street Station Hotel Birmingham

Britannia Hotel Birmingham New Street Station Reviews

Reviews

5.8
Rating 10 - Excellent. 155 out of 1003 reviews
Rating 8 - Good. 190 out of 1003 reviews
Rating 6 - Okay. 231 out of 1003 reviews
Rating 4 - Poor. 195 out of 1003 reviews
Rating 2 - Terrible. 232 out of 1003 reviews

6.0/10

Cleanliness

6.4/10

Staff & service

5.8/10

Amenities

5.2/10

Property conditions & facilities

Reviews

2/10 Terrible

Daian

Disliked: Staff & service, amenities, property conditions & facilities
Finding the hotel in the dark and heavy rain via taxi was almost impossible. I phoned the hotel for walking directions - not very helpful. In the garment hooks on the back of the bathroom door were hanging off with sharp screws loose. Curtains that didn't fit the windows, light flooding in from surrounding outside lights. Bathroom floor was dirty with hair from other guests around the bin and toilet. Screaming and loud guests heard around 2-3am, 4am the loudest building shaking noises I have ever heard - no idea what the hell was happening. Interior windows so no clue. Don't stay here if you want to sleep. Nothing more than a posh hostel.
Stayed 1 night in Nov 2025

2/10 Terrible

Tina

Disliked: Cleanliness, amenities, property conditions & facilities
The hotel is nothing like pictures. On my first night I was up all night as the lady next door was a long-term term guest kept me up all night . I asked the staff for help they did not move me untill 6am the next morning. The for the next 3 day i was asked for money. This hotel houses the homeless. Which i don't mind but they have no rules so they do what they want. The carpets smell so bad . Its the worst hotel I ever stayed in my life. As a woman on my own I did not feel safe. I could not wait to leave I spoke to the manager, still got no help also the front door is in a very dark ally way . Not as pictures. This place is scary. I would not recommend this hotel to anyone. There was only one member of staff that helped me her name was Louise only for help I think I would of have to cut my stay early. The rooms are ok but still the carpet stinks. If you are a woman on your own I do not recommend this hotel. This place is hell .
Stayed 3 nights in Nov 2025

4/10 Poor

Gavin

Stayed 1 night in Nov 2025

4/10 Poor

steve

Disliked: Cleanliness, property conditions & facilities, room comfort
The hotel is extremely dated and in serious need of modernisation. Much of the building feels run down, and several facilities the lifts were out of order during my stay. Directional signage is poor, making it difficult to navigate the hotel. Overall, the price does not match the condition of the rooms or the experience, especially when compared with other hotels in the area.
Stayed 1 night in Nov 2025

8/10 Good

Dave, Winsford

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property was as expected. It’s a little dated but that’s not horrific. Clean and comfortable, ideal for a quick stay when attending an event. The walls are very thin so you do get to enjoy whatever the rooms either side of you are watching on the TV but it’s not the end of the world.
Stayed 2 nights in Nov 2025

8/10 Good

Sian

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The location is excellent, right off new street and close to the station and bull rink
Stayed 1 night in Nov 2025

8/10 Good

Elena Andreea

Stayed 7 nights in Nov 2025

8/10 Good

OLIVIA H

Stayed 2 nights in Nov 2025

2/10 Terrible

S

Disliked: Cleanliness, amenities
Really terrible hotel for the money. Shouldn’t be allowed to charge £164 per night
Stayed 1 night in Nov 2025

10/10 Excellent

Steven

Stayed 1 night in Nov 2025

6/10 Okay

Stephen

Stayed 2 nights in Nov 2025

10/10 Excellent

Christopher

Stayed 3 nights in Nov 2025

4/10 Poor

Jagdeep

Stayed 1 night in Nov 2025

6/10 Okay

CATHERINE

Convenient location. Good TV!
Stayed 2 nights in Nov 2025

8/10 Good

Ian

Liked: Cleanliness, staff & service
Great location, clean room, decent for the low cost when all you need is somewhere to sleep
Stayed 1 night in Nov 2025

2/10 Terrible

Gregory

Travelled with partner
Disliked: Staff & service, amenities, property conditions & facilities
noisy old and smells of weed and just not a nice place to be. mattress on bed are done with springs sticking through, need replacing and pillows thin and uncomfortable. couldnt wait to get out of it. but the guy on reception with the glasses, well he shouldnt be there , extremely rude when i told him my room had no towels and toilet paper for 3 days. gave me attitude and turned and went back in to office leaving me standing there. i couldnt believe it. take my advice and stay well clear of this hotel.
Stayed 5 nights in Nov 2025

2/10 Terrible

Ruben

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Be careful with this property. They requested a deposit after the booking and if you’re a visitor/tourist with no account in the UK you can’t make the deposit. Furthermore, the property doesn’t cancel your booking or refund you the initial payment. Definitely a scam to people visiting from overseas. They also wouldn’t allow you to use credit cards or someone else to make the deposit for you. So please stay away from this property at all cost.
Stayed 1 night in Nov 2025

8/10 Good

Bayo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very convenient, in the heart of city center, works for me
Stayed 5 nights in Nov 2025

4/10 Poor

Thomas

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Nov 2025

8/10 Good

Michael

Liked: Amenities
Ok
Stayed 2 nights in Nov 2025

10/10 Excellent

Luke

Liked: Cleanliness, staff & service
Stayed 2 nights in Nov 2025

10/10 Excellent

Graeme

Liked: Cleanliness, amenities, property conditions & facilities
Room was great . Central in town . Great location . Good welcome .
Stayed 2 nights in Nov 2025

6/10 Okay

Ben

Business traveller
Liked: Cleanliness, staff & service
Disliked: Amenities
Team are friendly but the lift etc are poor. There was also a lot of banging
Stayed 2 nights in Nov 2025

8/10 Good

Shaun

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Having read previous reviews my expectations of staying at the Britannia Hotel in Birmingham were not high. How wrong was I! The hotel is a short walk from Birmingham New Street and easy enough to find. Reception area was clean and tidy, with a welcoming member of staff who booked me in quickly as I had done the online booking process. Unfortunately one of the lifts was out of action but due to being on the second floor I decided to use the stairs; once I’d located them - better signage needed I think. I found the communal areas clean and tidy, although a little dated, but this definitely did not put me off. I found my room easily as the corridors are clearly marked with room numbers. My room was clean, tidy and warm. Nice fresh bedding, clean towels, clean bathroom and a good brew kit. I was overlooking the Main Street with the German Christmas Market on below, but the noise from this was negligible and didn’t disturb me at all. The room had all the basic necessities that I needed for my 2 night stay and it was definitely better than I expected. I will say that the mattress was not the best and you could definitely feel the springs - but strangely enough I still slept well! You can hear your next door neighbours at times but fortunately no late shenanigans that kept me awake. Good curtains that blocked out the street lights and draughty window. There was a radiator that I could control so my room was lovely and warm on both nights. All in all I had a very pleasant stay.
Front of building
Main entrance just off the street
View from 2nd floor window
Basic Double Room
Stayed 2 nights in Nov 2025

6/10 Okay

Julie

Travelled with group
Hotel was perfectly situated for shopping and this time of year the Christmas market was on the street outside and wasnt too noisy of evening Cant fault hotel on location and price and is ideal for 2nights shopping trip but personally I wouldnt want to stay longer Needs an update i think
Stayed 2 nights in Nov 2025

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