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Castle Bromwich Hall, Sure Hotel Collection by Best Western

3.5 star property
VIP Access

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Photo gallery for Castle Bromwich Hall, Sure Hotel Collection by Best Western

Exterior
Breakfast, lunch, dinner served; British cuisine, garden views
Property grounds
Superior Suite, 1 King Bed, Non Smoking | Premium bedding, individually decorated, individually furnished, desk
Interior

Reviews

8.2 out of 10
Very good

Popular amenities

  • Bar
  • 24/7 front desk
  • Room service

Explore the area

View in a map
Chester Road, Birmingham, England, B36 9DE
  • Place, Villa Park
    ‪6 min drive‬
  • Place, National Exhibition Centre
    ‪8 min drive‬
  • Place, Bullring & Grand Central
    ‪11 min drive‬
  • Airport, Birmingham (BHX)
    ‪10 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
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Room options

View all photos for Superior Room, 1 Double Bed, Non Smoking

Superior Room, 1 Double Bed, Non Smoking | Premium bedding, individually decorated, individually furnished, desk

Superior Room, 1 Double Bed, Non Smoking

9.2 out of 10
Wonderful
(5 reviews)
  • Sleeps 2
  • 1 Double Bed

View all photos for Executive Room, 2 Single Beds, Non Smoking

Executive Room, 2 Single Beds, Non Smoking | Premium bedding, individually decorated, individually furnished, desk

Executive Room, 2 Single Beds, Non Smoking

  • 22 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Standard Room, 1 Double Bed, Accessible, Non Smoking

Standard Room, 1 Double Bed, Accessible, Non Smoking | Premium bedding, individually decorated, individually furnished, desk

Standard Room, 1 Double Bed, Accessible, Non Smoking

8.0 out of 10
Very good
(1 review)
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room, 1 Double Bed, Non Smoking

Premium bedding, individually decorated, individually furnished, desk

Standard Room, 1 Double Bed, Non Smoking

8.6 out of 10
Excellent
(13 reviews)
  • Sleeps 2
  • 1 Double Bed

View all photos for Superior Suite, 1 King Bed, Non Smoking

Superior Suite, 1 King Bed, Non Smoking | Premium bedding, individually decorated, individually furnished, desk

Superior Suite, 1 King Bed, Non Smoking

  • Sleeps 2
  • 1 King Bed

View all photos for Classic Room, 2 Single Beds, Non Smoking

Classic Room, 2 Single Beds, Non Smoking | Premium bedding, individually decorated, individually furnished, desk

Classic Room, 2 Single Beds, Non Smoking

8.0 out of 10
Very good
(1 review)
  • 14 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Family Room, Double and Single Bed, no lift

Premium bedding, individually decorated, individually furnished, desk

Family Room, Double and Single Bed, no lift

  • Sleeps 3
  • 1 Double Bed and 1 Single Bed

View all photos for Family Room, Double Bed and 2 Twin Beds, no lift

Premium bedding, individually decorated, individually furnished, desk

Family Room, Double Bed and 2 Twin Beds, no lift

  • Sleeps 4
  • 1 Double Bed and 2 Single Beds

View all photos for Family Classic Room, Double and Single Bed, no lift

Premium bedding, individually decorated, individually furnished, desk

Family Classic Room, Double and Single Bed, no lift

  • Sleeps 3
  • 1 Double Bed and 1 Single Bed

Standard Room, 1 Single Bed, Non Smoking

9.0 out of 10
Wonderful
(2 reviews)
  • Sleeps 1
  • 1 Single Bed

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About this property

Castle Bromwich Hall, Sure Hotel Collection by Best Western

Historic hotel with 24-hour front desk and restaurant
This hotel features a restaurant, a bar/lounge and a snack bar/deli. Free WiFi in public areas and free self parking are also provided. Other amenities include coffee/tea in a common area, dry cleaning and laundry facilities.
Castle Bromwich Hall, Sure Hotel Collection by Best Western offers 31 accommodations with coffee/tea makers and designer toiletries. This individually decorated and furnished accommodation includes desks. Beds feature premium bedding. Flat-screen televisions are featured in guestrooms.

This Birmingham hotel provides complimentary wireless Internet access. Additionally, rooms include an iron/ironing board and free toiletries. Housekeeping is provided on a daily basis.

Our customers tell us that they can't get enough of the breakfast at Castle Bromwich Hall, Sure Hotel Collection by Best Western. During your stay, you're just a quick walk from Castle Bromwich Hall Gardens. Enjoy features like free WiFi in public areas and free self-parking, plus a restaurant.
  • Free WiFi
  • Free self-parking, extended parking and Motorhome/coach/lorry parking
  • Enjoy British cuisine and garden views while dining at Great Hall Restaurant
  • Full breakfast served daily for a fee
  • Services include dry cleaning/laundry, tour or ticket assistance and a porter
  • Guests have great things to say about the helpful staff and the breakfast
  • 10 minutes by car from Villa Park and 11 minutes from National Exhibition Centre
  • Dogs welcome for a fee
Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. A terrace, tour/ticket assistance, and a garden are also featured at the business-friendly Castle Bromwich Hall, Sure Hotel Collection by Best Western. Free self parking is available.
For a fee, guests can enjoy full breakfast on weekdays from 7:00 AM to 9:00 AM and at the weekend from 8:00 AM to 10:00 AM.
Great Hall Restaurant – Overlooking the garden, this restaurant specialises in British cuisine and serves breakfast, lunch, dinner and light fare. Guests can order drinks at the bar and enjoy al fresco dining (weather permitting). Reservations are required.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free extended parking on site
  • Free RV/bus/lorry parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Full breakfast available for a fee 7:00 AM to 9:00 AM on weekdays and 8:00 AM to 10:00 AM on weekends; GBP 15 for adults and GBP 15 for children
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Great Hall Restaurant

Things to do

  • TV in common areas

Family friendly

  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • Meeting rooms

Outdoors

  • Garden
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk

More

  • 2 buildings
  • 3 floors
  • Banquet hall
  • Built in 1574

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Designer toiletries
  • Private bathroom
  • Towels provided

Entertainment

  • 22-inch flat-screen TV

Food and drink

  • Coffee/tea maker
  • Limited room service

More

  • Desk
  • Heating
  • Individual decor
  • Individual furnishings
  • Iron/ironing board

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Contactless check-out

Special check-in instructions

Guests will receive an email within 48 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 11 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • Pets: GBP 20.00 per pet, per night
  • Only dogs are allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 4 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for GBP 20.0 per day.
  • Cots (infant beds) are available for GBP 10.0 per night.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: GBP 30 per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: from approximately GBP 15 for adults and from GBP 15 for children
  • Pet fee: GBP 20.00 per pet, per night
  • Crib (infant bed) fee: GBP 10.0 per night
  • Rollaway bed fee: GBP 20.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
To arrange for check-in, guests must contact the property at least 48 hours prior to arrival using the information on the booking confirmation. Guests arriving after 11 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests will receive an email 48 hours before arrival with check-in information. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Children aged 4 years old and younger stay free in the same room as the parent or guardian when using existing bedding.

Property is also known as

Bromwich Castle Hall
Bromwich Castle Hall Hotel
Bromwich Castle Hotel
Bromwich Hall
Bromwich Hall Hotel
Castle Bromwich Hall
Castle Bromwich Hall Birmingham
Castle Bromwich Hall Hotel
Castle Bromwich Hall Hotel Birmingham
Castle Bromwich Hotel
Bromwich Hall Birmingham
Castle Bromwich Hall Hotel

Castle Bromwich Hall, Sure Hotel Collection by Best Western Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 346 out of 810 reviews
Rating 8 - Good. 269 out of 810 reviews
Rating 6 - Okay. 118 out of 810 reviews
Rating 4 - Poor. 43 out of 810 reviews
Rating 2 - Terrible. 34 out of 810 reviews

8.6/10

Cleanliness

8.4/10

Staff & service

8.2/10

Amenities

8.0/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Will stay again

Had a lovely, quiet stay here for a night on a business trip. Good breakfast, friendly staff, comfortable bed and good facilities.
Stayed 1 night in Jul 2025

2/10 Terrible

Roderick

Rip off

Breakfast paid for in advance and only started serving at 8am. Asked for a refund as needed to checkout at 7.30am. They claimed nothing they could do and suggested i contact hotels.com and theyd sort it via them. Hotels.com apparently tried and failed to contact the hotel so couldn't give a refund. Total rip off
Stayed 1 night in Jul 2025

10/10 Excellent

Karen

Liked: Cleanliness, staff & service, property conditions & facilities
Lovely buildings, easy parking, included breakfast was a bonus
Stayed 1 night in Aug 2025

10/10 Excellent

Christopher

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2025

4/10 Poor

Paul

Business traveller
Disliked: Staff & service, property conditions & facilities
Whilst the room has been recently renovated, it clearly hasn’t been checked afterwards. Very small room, shower tiny and the poorly positioned shower head means you hit the cubicle when showering. When I wanted to check out nobody was on reception and nobody answered the phone for the number displayed.
Proximity of shower head to cubicle. And dust
Dust
Silicone
Stayed 1 night in Jul 2025

8/10 Good

Graham

Business traveller
Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Jul 2025

4/10 Poor

Yemi

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2025

8/10 Good

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

8/10 Good

Laufey

Stayed 1 night in Jul 2025

10/10 Excellent

ANDRIY

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

10/10 Excellent

Marie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A Princess in a Castle

The hotel was absolutely beautiful with all the historical features respected. Food was delicious. Staff were polite and helpful. My room was in the converted coach house. A lot of thought and detail put into the rooms with comfy sofa and comfy bed. Modern ensuite
Stayed 1 night in Jul 2025

8/10 Good

Alexander

Travelled with family
Liked: Staff & service
Staff quite friendly, maintenance not great, room comfortable but poorly ventilated
Stayed 1 night in Jul 2025

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, room comfort

Lovely stay with family & dog

Nice hotel. Bit tired in places but adds to the character of this period building. Everything was immaculate in the bedroom. We stayed in a family room with a large dog, it was very spacious. The hotel is in nice grounds, again a bit tired looking but lovely to sit in when weather is nice. Breakfast was lovely, service great and staff very friendly and helpful. If taking a dog, the nature trail next door is a lovely walk. Lovely cafe in the gardens that caters for dogs too.
Stayed 1 night in Jul 2025

10/10 Excellent

Stephen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

10/10 Excellent

Louis

Stayed 1 night in Jun 2025

10/10 Excellent

Peter

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Perfect!

Great place to stay and great staff
Stayed 1 night in Jun 2025

8/10 Good

Graham

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

10/10 Excellent

chris

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
We loved the drive into the property, easy to park and a short walk to reception, all the staff we met were polite and helpful, they even provided numbers for local taxis. The room we had offered loads of space and was of a high standard. If ever we were to return to Birmingham this hotel would be on the top of my list...
Stayed 1 night in Jun 2025

8/10 Good

Sudhir, Baildon, Shipley

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 1 night in Jun 2025

10/10 Excellent

Simone

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel!
Stayed 1 night in Jun 2025

8/10 Good

Louise

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Beautiful building

A fabulous building, sympathetically converted to a hotel, it’s listed so that no doubt brings challenges. Our rooms were lovely but one of us had a loo that didn’t flush, maintenance did come out but couldn’t fix over night. Other than that great stay will use again.
Stayed 1 night in Jun 2025

10/10 Excellent

Elise Vaughn, Seattle

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Liked the uniqueness of the property. The staff was amazing and they have a nice bar and restaurant that serves excellent food. It was very hot weather during our stay and the front desk was so accommodating in helping us have a cooler room. The grounds are inviting and there was enough to do meandering around the garden finding nice places in the shade. A very enjoyable stay.
Stayed 2 nights in Jun 2025

10/10 Excellent

Gabriela

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Un lugar hermoso
Stayed 1 night in Jun 2025

10/10 Excellent

adam

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely hotel . Well managed and friendly staff . Food delicious . Bedroom perfect. Will return.
Stayed 1 night in Jun 2025

6/10 Okay

Kristine

Business traveller, Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Yup it is a castle! The experience to sleep in a castle is something I wanted to experience but ate 4 days of same breakfast menu. So perhaps an overnight or 2 days stay is good enough. Some hotel staff were accommodating especially the guys but one hotel staff lady on the Friday morning was unpleasant when I asked for where the breakfast is, instead of simply pointing where, she said that I could hear and smell it... ok? It was also the same lady whom I called for room service about shower water, took almost one hour, called again and she asked if they didn't come yet and that she'll follow up.. 30mins later, I had to go down only to see an irritated expression and heard a "tsk" coz she said she'll just look at it herself.. luckily, a hotel staff guy offered to check it instead and got fixed. Thankfully, we didn't encounter the same lady until our check-out on Monday. Please give that staff lady some vacation, she looked like she had enough of questions from new comers early in the morning. The hotel itself is clean and luxurious, we just didn't appreciate the stairs to go up to the 3rd floor (the slow lift only goes up to the 2nd floor). Our family room was spacious, bed is comfy, we didn't bother turning on the aircon if there is since the screenless window was left open. A huge fly kept visiting us inside. No microwave/fridge. Overall stay felt elegant but some cons will unlikely make me stay here again. Recommended for an overnight stay because of the place.
Stayed 4 nights in Jun 2025