Crowne Plaza Birmingham NEC by IHG

4.0 star property

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Photo gallery for Crowne Plaza Birmingham NEC by IHG

Exterior
Exterior
Breakfast and dinner served
Bar (on property)
Lobby

Popular amenities

  • Parking available
  • Bar
  • Gym
  • 24/7 front desk
  • Room service

Explore the area

Map
Pendingo Way Natl Exhib Ctr, Birmingham, England, B40 1PS
  • Resorts World Birmingham
    ‪2 min walk‬
  • National Exhibition Centre
    ‪6 min walk‬
  • National Motorcycle Museum
    ‪8 min walk‬
  • Birmingham (BHX)
    ‪17 min walk‬

Room options

Standard Room, 2 Double Beds, Lake View

8.6 out of 10
Excellent
(7 reviews)
  • Lake view
  • Sleeps 4
  • 2 Double Beds

Standard Room, 1 Queen Bed, Balcony

  • Sleeps 2
  • 1 Queen Bed

Premium Room

  • Sleeps 2
  • 1 Single Bed

Standard Room, 1 Queen Bed with Sofa bed

8.8 out of 10
Excellent
(13 reviews)
  • Sleeps 3
  • 1 Queen Bed and 1 Double Sofa Bed

Junior Suite, 1 King Bed

  • Sleeps 2
  • 1 King Bed

Junior Suite, 2 Double Beds

  • Sleeps 5
  • 2 Double Beds

Standard Room, 1 Double Bed, Accessible

7.6 out of 10
Good
(5 reviews)
  • Sleeps 2
  • 1 Double Bed

Standard Room, 1 Queen Bed

9.4 out of 10
Exceptional
(21 reviews)
  • Sleeps 2
  • 1 Queen Bed

Standard Room, 2 Single Beds

8.0 out of 10
Very good
(3 reviews)
  • Sleeps 2
  • 2 Single Beds

Premium Room, 1 King Bed (1 Super King)

  • Sleeps 2
  • 1 King Bed

Standard Room

9.2 out of 10
Wonderful
(5 reviews)
  • Sleeps 2
  • 1 Single Bed

Premium Room, 1 Queen Bed

  • Sleeps 2
  • 1 Queen Bed

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About this property

Crowne Plaza Birmingham NEC by IHG

Eco-certified hotel with fitness centre and 24-hour front desk
A restaurant, a fitness centre and a bar/lounge are available at this hotel. WiFi in public areas is free. Additionally, 24-hour room service, a business centre and conference space are on-site.
Crowne Plaza Birmingham NEC by IHG offers 242 accommodations with video game consoles and a safe. Flat-screen televisions come with premium satellite channels and pay-per-view films. Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers.

This Birmingham hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, complimentary newspapers and telephones. Additionally, rooms include coffee/tea makers and an iron/ironing board. Housekeeping is offered on a daily basis and hypo-allergenic bedding can be requested.

Recreational amenities at the hotel include a fitness centre.
Our customers tell us they can't get enough of Crowne Plaza Birmingham NEC by IHG's great location. During your stay, you're just a quick walk from Resorts World Birmingham. Enjoy features like free WiFi in public areas, plus a restaurant and a gym.
  • Free WiFi
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • English breakfast served weekdays for a fee
  • Self-parking available for a fee
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a gym
  • Guests have great things to say about the location and the clean guestrooms
  • Steps from Resorts World Birmingham and 9 minutes on foot from The Bear Grylls Adventure
There's a restaurant on site. You can enjoy a drink at the bar/lounge. Business amenities include a business centre and meeting rooms.

A computer station is on site and WiFi is free in public spaces. A fitness centre, a terrace, and barbecue grills are also featured at the eco-certified Crowne Plaza Birmingham NEC by IHG. Parking is available for a fee.

Smoking is allowed in designated areas at this 4-star Birmingham hotel.

For a fee, guests can enjoy a English breakfast on weekdays from 6:00 AM and 10:00 AM.
The Lobbyist Bar Lounge – This restaurant serves breakfast and dinner. Happy hour is offered.
11 Bar and Grill – This restaurant serves breakfast, dinner and light fare. Open daily.
24-hour room service is available.

Awards and affiliations

Eco-certified property
This property participates in Green Key (Foundation for Environmental Education) – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

Languages

Chinese (Cantonese), Chinese (Mandarin), English, French, German, Polish, Romanian, Spanish, Urdu

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Uncovered parking on site (GBP 10 per night)

Food and drink

  • Weekday English breakfast available 6:00 AM to 10:00 AM for a fee: GBP 18.95 per person
  • A bar/lounge
  • A restaurant

Restaurants on site

  • 11 Bar and Grill
  • The Lobbyist Bar Lounge

Things to do

  • Gym

Family friendly

  • Free cot
  • Free rollaway/extra bed
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • Business centre
  • Computer station
  • Conference space
  • Meeting rooms

Outdoors

  • Barbecue grill
  • Garden
  • On a lake
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Handrails in stairways
  • Lift
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 5 floors
  • At least 80% lighting from LEDs
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Designated smoking areas
  • Double-glazed windows
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Reusable cups
  • Reusable tableware
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot
  • Free rollaway/extra bed
  • Hypo-allergenic bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV with premium satellite channels
  • Pay films
  • Video game console

Food and drink

  • 24-hour room service
  • Coffee/tea maker

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Energy-saving switches in guestrooms
  • Free daily newspapers
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Safe
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 2 PM; check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Free rollaway/extra beds!
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for English breakfast: from approximately GBP 18.95 per person
  • Uncovered self-parking fee: GBP 10 per night
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Birmingham Crowne Plaza NEC
Birmingham NEC Crowne Plaza
Crowne Plaza Birmingham NEC
Crowne Plaza NEC
Crowne Plaza NEC Birmingham
Crowne Plaza NEC Hotel
Crowne Plaza NEC Hotel Birmingham
NEC Birmingham Crowne Plaza
NEC Crowne Plaza
NEC Crowne Plaza Birmingham
Crowne Plaza Birmingham NEC Hotel
Birmingham Crowne Plaza
Crowne Plaza Birmingham
Crowne Plaza Birmingham NEC
Crowne Plaza Birmingham NEC by IHG Hotel
Crowne Plaza Birmingham NEC an IHG Hotel
Crowne Plaza Birmingham NEC by IHG Birmingham
Crowne Plaza Birmingham NEC by IHG Hotel Birmingham

Crowne Plaza Birmingham NEC by IHG Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 525 out of 1002 reviews
Rating 8 - Good. 301 out of 1002 reviews
Rating 6 - Okay. 98 out of 1002 reviews
Rating 4 - Poor. 43 out of 1002 reviews
Rating 2 - Terrible. 35 out of 1002 reviews

9.0/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

8/10 Good

Sara

Liked: Cleanliness, staff & service, room comfort

Friendly clean hotel but rooms very dated

The communal areas around the bar and reception area was very sleek and modern but our room was very dated. Old fashioned furnishings showing signs of age. No mirror on dressing table which made it difficult to get hair/makeup done. We were woken very early by the cleaners room next door to our room suggest getting some sound proofing done. Bar didnt sell lemonade!
Stayed 1 night in Apr 2025

10/10 Excellent

Leanne

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Torvil& dean last dance

We booked in this hotel So it was close to the venue To watch torvill &dean The last show On friday 25th april 2025 When we checked in We asked if there was 2 single beds As it was me and my sister And they said no Unfortunally Its 1 double bed We said its fine Soon has we got to our room We had a call To say they had a twin room Available And would we like that They had a cancellation So yes we accepted The room was clean Complimentary water, tea coffee Biscuits, etc Late check out next morning 11am which is really good Breakfast served from 7am -11am Which i think Is great Breakfast is amazing Lots to choose from I would 100% stay in this hotel again And highly reccomend it to family And friends
Stayed 1 night in Apr 2025

10/10 Excellent

Claire

Stayed 1 night in Apr 2025

10/10 Excellent

Rachel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

10/10 Excellent

Claire

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great stay

Excellent location for pulse live and resorts world. Super friendly staff and overall lovely hotel.
Stayed 1 night in Apr 2025

10/10 Excellent

Alison

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

2/10 Terrible

Fidelia

Stayed 2 nights in Apr 2025

10/10 Excellent

Bernadette

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

Peter

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Plenty of parking great location
Stayed 1 night in Apr 2025

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing hotel and great service
Stayed 1 night in Apr 2025

10/10 Excellent

Alistair

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent staff, unfailing polite and happy to help, even at what was obviously a busy time. Rooms are a good standard with hair dryer, iron and board, coffee making equipment. Food was very good and not unreasonably expensive for a big hotel. Highly recommended.
Stayed 1 night in Apr 2025

10/10 Excellent

Andrea

Liked: Cleanliness, staff & service, property conditions & facilities
Lovely welcome to a clean and tidy hotel. Spacious room which was comfortable and quiet for an overnight stay. Very convenient for BPpulsd and Resorts World. Would certainly stay here again.
Stayed 1 night in Apr 2025

10/10 Excellent

Antony

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect for the airport, nec and Resorts World and a short train ride from the city centre
Stayed 1 night in Apr 2025

8/10 Good

LISA

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities
Holes in one of the hand towels and generally shabby furniture. Love the position of the hotel and the staff are very helpful but the hotel rooms are in need of a refurbishment. A pillow menu would be useful.
Stayed 1 night in Apr 2025

6/10 Okay

Laura

Travelled with family
The outside surronding were beautiful and a lovely room however the showers was scolding hot. Unfortuanlty this was not checked. Not provided any partial refund due to the shower being out of action, did inform the reception but this wasnt repaired till 10am ti which our train back was 10.45 . Beautiful breakfast , just a shame we could not utilise the shower facilities.
Stayed 1 night in Apr 2025

10/10 Excellent

Maureen

Travelled with family
Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
Beautiful hotel no complaints at all
Stayed 1 night in Apr 2025

10/10 Excellent

Brian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great location for the NEC and BP Pulse

One night stay after a show at the BP Pulse, good service and no issues
Stayed 1 night in Apr 2025

8/10 Good

Christopher

Liked: Cleanliness, staff & service
Everything was good apart from mattress, hardly slept at all.
Stayed 1 night in Apr 2025

8/10 Good

Mr john

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Weekend break

Don't be caught out with expensive parking fees. Pay in the hotel not at the meter like we did costing us an extra £10, for the weekend. I think this should made clear on the booking site. Hotel spotless, great food plenty of choice for breakfast, helpful staff, seating area nice and spacious.
Lounge area
Stayed 2 nights in Apr 2025

10/10 Excellent

NEIL

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2025

10/10 Excellent

Frank

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved it all
Stayed 5 nights in Mar 2025

6/10 Okay

Nicola

Stayed 1 night in Mar 2025

10/10 Excellent

Tinaya

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Mar 2025

10/10 Excellent

Louise

Liked: Cleanliness, staff & service, property conditions & facilities
.
Stayed 1 night in Mar 2025

10/10 Excellent

Ray

Business traveller
Liked: Staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2025