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Genting Hotel & Spa at Resorts World Birmingham

4.0 star property

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Photo gallery for Genting Hotel & Spa at Resorts World Birmingham

A bar area with a high ceiling and hanging light fixtures, a seating area with blue chairs, and a view through large windows.
A modern interior with a curved glass wall, wooden flooring, and a bar area with shelves and lighting.
A restaurant with green upholstered booths, wooden tables, and hanging light fixtures.
A modern building with a glass facade, located by a body of water.
A person swimming in a pool with a water fountain feature.

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Free Wi-Fi
  • Air-conditioning

Explore the area

View in a map
Pendigo Way, Birmingham, England, B40 1PU
  • Place, Resorts World Birmingham
    ‪1 min walk‬
  • Place, bp pulse LIVE
    ‪2 min walk‬
  • Place, National Exhibition Centre
    ‪3 min walk‬
  • Airport, Birmingham (BHX)
    ‪20 min walk‬

Room options

View all photos for Signature Double Room, 1 Double Bed

Signature Double Room, 1 Double Bed | Bathroom | Combined shower/bathtub, rainfall showerhead, hair dryer, towels

Signature Double Room, 1 Double Bed

9.4 out of 10
Exceptional
(101 reviews)
  • 27 sq m
  • Sleeps 3
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Superior Double Room

In-room safe, desk, laptop workspace, soundproofing

Superior Double Room

9.6 out of 10
Exceptional
(39 reviews)
  • 27 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Double Room, 1 Double Bed, Accessible

Double Room, 1 Double Bed, Accessible | In-room safe, desk, laptop workspace, soundproofing

Double Room, 1 Double Bed, Accessible

9.4 out of 10
Exceptional
(13 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Signature Twin Room, 2 Single Beds

A hotel room with a large bed, two bedside tables with lamps, a chair, a small table, and a cityscape painting on the wall.

Signature Twin Room, 2 Single Beds

9.2 out of 10
Wonderful
(20 reviews)
  • 27 sq m
  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Deluxe Double Room

A hotel room with two beds, a sofa, a table, and curtains.

Deluxe Double Room

10.0 out of 10
Exceptional
(4 reviews)
  • 35 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds
  • Free Wi-Fi

View all photos for Deluxe Suite

A hotel room with a large bed, a desk, a chair, a bench, and a wall-mounted phone.

Deluxe Suite

8.0 out of 10
Very good
(2 reviews)
  • Lake view
  • 52 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Presidential Suite

Presidential Suite | In-room safe, desk, laptop workspace, soundproofing

Presidential Suite

  • Lake view
  • 118 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

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About this property

Genting Hotel & Spa at Resorts World Birmingham

18 restaurants, a full-service spa and a casino are available at this smoke-free hotel. WiFi in public areas is free. Additionally, an indoor pool, 5 bars/lounges and a health club are on-site.
Genting Hotel & Spa at Resorts World Birmingham offers 184 air-conditioned accommodations with laptop-compatible safes and a hairdryer. 42-inch flat-screen televisions come with digital channels. Bathrooms include a combined bath/shower unit with a rainfall showerhead.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include an indoor pool, a health club and a sauna.

Guests aged under 18 years old are not allowed in the swimming pool, fitness facility or hot tub.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include facials and body treatments. The spa is equipped with a sauna and a steam room.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

The breakfast at Genting Hotel & Spa at Resorts World Birmingham gets high marks from our customers. During your stay, you'll be connected to the convention centre and just a quick walk from Resorts World Birmingham. Free WiFi in public areas, 18 restaurants and 5 bars are available.
  • Free WiFi
  • Options for a bite to eat or a relaxing drink include 18 restaurants, 3 coffee shops/cafes and 5 bars/lounges
  • English breakfast served daily for a fee
  • Self-parking available for a fee
  • Take a swim in the indoor pool
  • Treat yourself to massages, facials or body treatments at the spa
  • Amenities include a front desk safe, a meeting room and a car charging station
  • On-site recreation includes a gym and a sauna
  • Guests have great things to say about the breakfast and the proximity to shopping
  • Steps from Resorts World Birmingham and Santai Spa
Genting Hotel & Spa at Resorts World Birmingham offers its guests a full-service spa, an indoor pool, and a health club. There are 18 restaurants and 3 coffee shops/cafes, as well as a nearby snack bar/deli. You can unwind with a drink at one of the 5 bars/lounges. WiFi is free in public spaces.

A casino, a sauna, and a rooftop terrace are also featured at the business-friendly Genting Hotel & Spa at Resorts World Birmingham. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This 4-star Birmingham hotel is smoke free.

For a fee, guests can enjoy English breakfast on weekdays from 6:30 AM to 10:00 AM and at the weekend from 7:00 AM to 10:30 AM.
Genting Hotel & Spa at Resorts World Birmingham has 18 restaurants on site.
Late-night fare is available from room service (during limited hours).

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Height restrictions apply for on-site parking
  • Covered parking on site (GBP 20 per night)
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • English breakfast available for a fee 6:30 AM to 10:00 AM on weekdays and 7:00 AM to 10:30 AM on weekends; GBP 19.95 for adults and GBP 9.95 for children
  • 18 restaurants
  • 3 coffee shops/cafes
  • 5 bars/lounges
  • Snack bar/deli

Things to do

  • 10 gaming tables
  • 24-hour gym
  • 30 slot machines
  • Bowling alley
  • Casino (538 square foot of space)
  • Full-service spa
  • Indoor pool
  • Sauna
  • Shopping centre

Family friendly

  • Bowling alley
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Proposal/romance packages

Business services

  • Meeting room

Outdoors

  • On a lake
  • Pool loungers
  • Rooftop terrace

Full-service spa

  • Facials
  • Massage
  • Sauna
  • Spa open daily
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Bathroom emergency pull cord
  • Braille/raised signage
  • Grab bar in shower
  • Grab bar near toilet
  • In-room roll-in shower
  • Lift
  • Visual alarms in hallways
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

More

  • 1 building
  • Banquet hall
  • Built in 2015
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Hair dryer
  • Rainfall showerhead
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 42-inch flat-screen TV with digital channels

Food and drink

  • Late-night room service

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Phone
  • Recycling
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Contactless check-out
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Renovations and closures

The property is closed: Christmas Eve and Christmas Day.

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: GBP 50 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for English breakfast: from approximately GBP 19.95 for adults and from GBP 9.95 for children
  • Covered self-parking fee: GBP 20 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Safety features at this property include a fire extinguisher
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property. The credit card used when booking the reservation must be presented by the cardholder at check-in along with matching photo ID. Other arrangements must be coordinated with the property prior to arrival. For any questions, please contact the property using the information on the booking confirmation.
Rollaway beds are only suitable for guests aged up to 12.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Reservations are needed for massage services. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.

Property is also known as

Genting Hotel Birmingham
Genting Birmingham
Genting Hotel
Genting Hotel & Spa at Resorts World Birmingham Hotel
Genting Hotel & Spa at Resorts World Birmingham Birmingham
Genting Hotel & Spa at Resorts World Birmingham Hotel Birmingham

Genting Hotel & Spa at Resorts World Birmingham Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 728 out of 1001 reviews
Rating 8 - Good. 167 out of 1001 reviews
Rating 6 - Okay. 63 out of 1001 reviews
Rating 4 - Poor. 17 out of 1001 reviews
Rating 2 - Terrible. 26 out of 1001 reviews

9.6/10

Cleanliness

9.4/10

Staff & service

9.4/10

Amenities

9.4/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Joanna

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Peter

Clean room, great breakfast
Stayed 1 night in Apr 2026
Verified

10/10 Excellent

Niamh

Liked: Cleanliness, staff & service, property conditions & facilities
Great location. Lovely comfortable rooms. Really enjoyable stay
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Joanne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Only stayed from 3pm until 3am so missed out on breakfast, but the staff were friendly throughout the stay, room service was well priced and to top it off the view of the airport and planes landing and taking off made the visit for my partner
Stayed 1 night in Apr 2026
Verified

10/10 Excellent

Gavin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice, clean modern hotel. Good gym and pool
Stayed 3 nights in Apr 2026
Verified

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location, lean room, friendly and helpful staff and great amenities. I enjoyed my stay and would recommend this hotel.
Stayed 2 nights in Mar 2026
Verified

8/10 Good

Mark

Liked: Cleanliness, staff & service, property conditions & facilities
Nice room breakfast was great spa was a bit smaller than I expected
Stayed 2 nights in Apr 2026
Verified

10/10 Excellent

Louise

Liked: Cleanliness, amenities, property conditions & facilities
Staff were great, rooms were very clean and the spa was fantastic. Great all round hotel.
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Emma

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy to find, rooms spacious and good products provided, the staff were very friendly. Would recommend
Stayed 1 night in Apr 2026
Verified

10/10 Excellent

Lynne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent position for NEC Lovely hotel with everything you need in close proximity 👌
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Jane

Liked: Cleanliness, staff & service, property conditions & facilities
Atmosphere everywhere in the hotel & casino was vibrant & friendly. It was clean & comfortable.
Stayed 1 night in Mar 2026
Verified

8/10 Good

Doig

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All good would stay again
Stayed 2 nights in Feb 2026
Verified

10/10 Excellent

Jeff

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice rooms, Fabulous venue , Great staff. Spa was really nice for relaxation.
Stayed 4 nights in Mar 2026
Verified

10/10 Excellent

Mandy

Liked: Cleanliness, staff & service, amenities
Room was spotless , staff friendly , restaurant and bar excellent
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Jamie

Liked: Cleanliness, property conditions & facilities
Check in was flawless, we were well informed of all of the amenities within the hotel. Room was very clean an breakfast was excellent.
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Wayne

Liked: Cleanliness, staff & service, amenities
Lovely hotel
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Barry

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic stay with excellent spa and inclusive minibar was great. Lots to do on site. Vietnamese restaurant was also wonderful. Very convenient parking included too.
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Sweta

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff at reception friendly Spa small but great with rooftop jacuzzi warm pool tropical showers and heated beds. Rooms clean Would love to see more clothing shops Plenty of food choice We love the Vietnamese
Stayed 1 night in Apr 2026
Verified

10/10 Excellent

Diane

Liked: Cleanliness, staff & service, amenities
Generally a great hotel with wonderful staff
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Sujit

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay for concert in NEC. Spa is busy and 90 mins need to be booked in advance
Stayed 1 night in Apr 2026
Verified

10/10 Excellent

Gareth

Liked: Cleanliness, amenities, property conditions & facilities
Clean, great location
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Michelle

Liked: Cleanliness, amenities, property conditions & facilities
Friendly welcome great amenities in the room
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Ben

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely stay. Quiet room and well equipped. Lovely view over the lake. Check in staff were lovely and the spa team helpful - it was busy in the pool so make sure to book a slot by calling the reception to avoid disappointment! Excellent
Stayed 1 night in Apr 2026
Verified

6/10 Okay

Margaret

Liked: Cleanliness, staff & service, property conditions & facilities
Did not use the gym Our view from our room was very pleasant
Stayed 1 night in Apr 2026
Verified

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Large, clean & comfortable bed. Breakfast in Sky bar, 5th floor exceptional. With an amazing view. Visited, casino, cinema & Spa during a two day stay. Excellent location from Birmingham airport, 5mins in taxi. Nice selection of shops & 18 restaurants to choose from. Would highly recommend. Staff great too.
Stayed 2 nights in Apr 2026

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