Holiday Inn Express Birmingham - Snow Hill by IHG

3.0 star property

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Photo gallery for Holiday Inn Express Birmingham - Snow Hill by IHG

Exterior
Desk, blackout curtains, soundproofing, iron/ironing board
Property amenity
Reception
Interior

Reviews

8.0 out of 10
Very good

Popular amenities

  • Bar
  • 24/7 front desk
  • Breakfast included
  • Housekeeping
  • Pet-friendly
  • Free WiFi

Explore the area

View in a map
Snow Hill Plaza St Chads Queensway, Birmingham, England, B4 6JN
  • Place, Birmingham Cathedral
    ‪6 min walk‬
  • Place, Victoria Square
    ‪9 min walk‬
  • Place, Bullring & Grand Central
    ‪11 min walk‬
  • Airport, Birmingham (BHX)
    ‪16 min drive‬

Room options

Standard Room, 1 Double Bed (with Free Hot Breakfast)

8.4 out of 10
Very good
(58 reviews)
  • Sleeps 2
  • 1 Double Bed

Standard Room, 1 Double Bed with Sofa bed (with Free Hot Breakfast)

7.6 out of 10
Good
(21 reviews)
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed

Standard Room, 2 Single Beds (with Free Hot Breakfast)

9.0 out of 10
Wonderful
(18 reviews)
  • Sleeps 2
  • 2 Single Beds

Standard Room (with Free Hot Breakfast)

8.0 out of 10
Very good
(2 reviews)
  • Sleeps 2
  • 1 Single Bed

Standard Room, 1 Double Bed, Accessible (with Free Hot Breakfast)

8.4 out of 10
Very good
(6 reviews)
  • Sleeps 2
  • 1 Double Bed

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About this property

Holiday Inn Express Birmingham - Snow Hill by IHG

Hotel with free breakfast, 7-minute walk to Birmingham Cathedral
A restaurant, a bar/lounge and a snack bar/deli are available at this smoke-free hotel. Free buffet breakfast and free WiFi in public areas are also provided. Additionally, a 24-hour front desk, a TV in a common area and a front desk safe are on-site.
Holiday Inn Express Birmingham - Snow Hill by IHG offers 239 accommodations with coffee/tea makers and a hairdryer. A pillow menu is available. Satellite televisions are provided. Bathrooms include a shower and complimentary toiletries.

This Birmingham hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on a daily basis.

Our customers tell us that they can't get enough of the free breakfast at Holiday Inn Express Birmingham - Snow Hill by IHG. During your stay, you're just a quick walk from Birmingham Children's Hospital. Free WiFi in public areas, a restaurant and a bar are available.
  • Free buffet breakfast served daily
  • Free WiFi
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Amenities include a front desk safe, 3 meeting rooms and multilingual staff
  • Guests have great things to say about the helpful staff and the clean guestrooms
  • Within a 15-minute walk of Birmingham Cathedral and Victoria Square
  • Pets welcome for a fee
Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. Free breakfast is served daily. WiFi is free in public spaces.

There are 3 meeting rooms available. A vending machine, multilingual staff, and a front desk safe are also featured at Holiday Inn Express Birmingham - Snow Hill by IHG.

This 3-star Birmingham hotel is smoke free.

Guests are served a free buffet breakfast daily from 7:00 AM to 9:00 AM.
Great Room – On-site bar.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Offsite parking available (GBP 15 per night); discounts available

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 9:00 AM
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Great Room

Things to do

  • TV in common areas

Family friendly

  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 3 meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift (163 centimetre wide door)
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 19 floors
  • At least 80% lighting from LEDs
  • Banquet hall
  • Built in 2013
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Eco-friendly cleaning products used
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Pillow menu

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • TV with satellite channels

Food and drink

  • Coffee/tea maker
  • Electric kettle

More

  • Bulk dispensers for toiletries
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Heating
  • Iron/ironing board
  • LED lighting
  • Phone
  • Soundproofed rooms
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.

Access methods

Staffed front desk

Pets

  • Pets: GBP 30 per pet, per stay
  • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Nearby parking fee: GBP 15.00 per night
  • Pet fee: GBP 30 per pet, per stay
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and mobile payments; cash is not accepted
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
This property uses eco-friendly cleaning products
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Birmingham Snow Hill
Birmingham Snow Hill Holiday Inn Express
Holiday Inn Express Birmingham
Holiday Inn Express Birmingham Snow Hill
Holiday Inn Express Snow Hill
Holiday Inn Express Snow Hill Birmingham
Holiday Inn Express Snow Hill Hotel
Holiday Inn Express Snow Hill Hotel Birmingham
Snow Hill Birmingham
Snow Hill Holiday Inn Express
Holiday Inn Express Birmingham Snow Hill Hotel
Holiday Inn Express Birmingham Snow Hill
Holiday Inn Express Birmingham Snow Hill by IHG
Holiday Inn Express Birmingham Snow Hill an IHG Hotel
Holiday Inn Express Birmingham - Snow Hill by IHG Hotel
Holiday Inn Express Birmingham - Snow Hill by IHG Birmingham

Holiday Inn Express Birmingham - Snow Hill by IHG Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 436 out of 1014 reviews
Rating 8 - Good. 277 out of 1014 reviews
Rating 6 - Okay. 162 out of 1014 reviews
Rating 4 - Poor. 85 out of 1014 reviews
Rating 2 - Terrible. 54 out of 1014 reviews

8.4/10

Cleanliness

8.4/10

Staff & service

7.6/10

Amenities

7.8/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

2/10 Terrible

Muhammad Nadir

Travelled with family and small children
Disliked: Cleanliness, property conditions & facilities
I booked family room, the room was small and in the bathroom ceiling paint was pilling off no ventilation in room, I had a very bad experience.
Stayed 1 night in Aug 2025

2/10 Terrible

Syed Ali Iqtidar

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities

Misleading no free parking

Parking wasn't free as it was mentioned when i booked
Stayed 2 nights in Aug 2025

10/10 Excellent

Mark

Liked: Cleanliness, staff & service
Stayed 1 night in Aug 2025

10/10 Excellent

teni

Liked: Cleanliness, staff & service, property conditions & facilities
safe and good staff
Stayed 3 nights in Aug 2025

10/10 Excellent

Loren

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Aug 2025

10/10 Excellent

Mohamed

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was great Found Parking Bit Tricky and Expensive £15.70 And also you unable to Take out the car once you Parked The car we have to pay Again If we Take out the car From Parking Apart from Parking All good
Stayed 1 night in Aug 2025

6/10 Okay

GAVIN

Liked: Cleanliness, staff & service, property conditions & facilities
Breakfast was poor! No vegetarian or vegan bacon/sausage. No mushrooms. I tried to toast three slices of bread, easy piece caught fire - it was hilarious!!! The hash browns were extremely undercooked (light yellow) and cold, so were the baked beans. Only scrambled eggs available; no poached or fried. The room was clean. Awful view. Good shower. No fridge or minibar. The stay was okay but I wouldn't book again.
Stayed 1 night in Aug 2025

8/10 Good

Lawrence

Liked: Staff & service
Nice hotel in a great environment with easy access to the city and its glamour.
Stayed 2 nights in Aug 2025

10/10 Excellent

Andrew

Stayed 3 nights in Aug 2025

6/10 Okay

Richard

Travelled with group
Liked: Staff & service
Disliked: Cleanliness

Just a very average stay

A very average stay. It wasn’t terrible but also isn’t a hotel I’ll likely return to. In the main, the room was clean enough with good bathroom facilities, however, the appearance of what looked like a blood stain on the carpet wasn’t particularly appealing. Breakfast was absolutely packed, struggled to get a table and some items not restocked quick enough. As I’ve said, very average which is what I would have expected.
Stayed 1 night in Aug 2025

6/10 Okay

Natalie

Travelled with family
Liked: Cleanliness
Disliked: Staff & service, amenities
Parking next to hotel is £32 per 24hrs. There is parking for £15 per 24hrs but that is further away. Family room sofa bed very uncomfortable and receptionist pretty fed up and thought we had asked for the moon when i requested some extra pillows, but bathroom was lovely and clean. Very busy hotel.
Stayed 1 night in Aug 2025

8/10 Good

R

Stayed 2 nights in Aug 2025

8/10 Good

Seoknam, Southampton

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was decent value for money and the breakfast was delicious.
Stayed 1 night in Aug 2025

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Happy with our stay. Our room was spacious and clean.
Stayed 1 night in Aug 2025

4/10 Poor

Seyed

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2025

8/10 Good

Antony

Liked: Cleanliness, property conditions & facilities, room comfort

Good value hotel.

Good value for money hotel, choice of rooms on arrival which was good, comfortable bed and excellent (ice cold) air conditioning in room, shower a bit weak but useable, so overall room was very good for the price. The only gripe for me was the breakfast room, totally chaotic !!! If i stayed here again in the school holidays i would eat breakfast out !! To be fair the staff in the breakfast room deserve a medal... overall decent value for money and walkable from new street station if you are reasonably fit.
Stayed 1 night in Aug 2025

10/10 Excellent

Oghenekobiruo

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Aug 2025

4/10 Poor

Shaun

Birmingham Holiday Inn Express

Extremely hot air-conditioning, not work Hotel has not been working for sometime and doesn’t look like it’s been repaired soon they give you a fan in the room which is very noisy not a good experience for a first booking with hotel.com
Stayed 1 night in Aug 2025

10/10 Excellent

Melesia

Stayed 1 night in Aug 2025

6/10 Okay

Verified traveller

Liked: Staff & service, room comfort
Stayed 1 night in Aug 2025

6/10 Okay

Pauline

Travelled with group

No evening meal available, breakfast was chaos

Stayed 1 night in Aug 2025

8/10 Good

Nigel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good but hopefully great after September

The hotel stay almost got five stars from me but was let down by a few areas that weren’t really disabled friendly. The main one being no access to the breakfast serving area (stairs only), apparently it’s being rectified in September, the staff were helpful but there’s nothing like deciding yourself what you want to pick for breakfast. The staff were great though, especially at check-in, really trying to make your stay the best.
Stayed 1 night in Aug 2025

4/10 Poor

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service
I had a problem with the reservation, the checking-in just took long, the room i booked wasn’t available and then being told its first come first serve basis.
Stayed 1 night in Aug 2025

8/10 Good

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Snow Hill 2 nights

Ideal location for Snow Hill station, close to the city centre. A couple of minor issues with the room were dealt with quickly and efficiently. Excellent service from all members of staff throughout the stay. Excellent breakfast.
Stayed 2 nights in Aug 2025

8/10 Good

charlie

Liked: Cleanliness, property conditions & facilities, room comfort
Large busy hotel for short stayovers: close to tram and bus stops and walkable to city centre. Breakfast was a challenge for staff when very full; constantly running out of cutlery, plates, milk and fiianlly pastries. Little cold food offer; fruit just apples.
Stayed 1 night in Aug 2025