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B&B HOTEL Birmingham Centre

4.0 star property

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Lobby
Exterior
Lobby
Exterior
Lobby

Reviews

8.0 out of 10
Very good

Popular amenities

  • Gym
  • Bar
  • 24/7 front desk
  • Pet-friendly
  • Free WiFi

Explore the area

View in a map
Ernest Street, Holloway Head, Birmingham, England, B1 1NS
  • Place, O2 Academy Birmingham
    ‪3 min walk‬
  • Place, The Mailbox
    ‪3 min walk‬
  • Place, Bullring & Grand Central
    ‪9 min walk‬
  • Airport, Birmingham (BHX)
    ‪19 min drive‬

Room options

Twin Room

8.6 out of 10
Excellent
(14 reviews)
  • Sleeps 2
  • 2 Single Beds

Double Room

8.4 out of 10
Very good
(30 reviews)
  • Sleeps 2
  • 1 Double Bed

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About this property

B&B HOTEL Birmingham Centre

Hotel with a restaurant, near Utilita Arena Birmingham
Along with a restaurant, this smoke-free hotel has a 24-hour fitness centre and a bar/lounge. WiFi in public areas is free. Other amenities include a 24-hour front desk and express check-out. Housekeeping is available on request.
B&B HOTEL Birmingham Centre offers 131 accommodations with coffee/tea makers and a hairdryer. 42-inch flat-screen televisions come with satellite channels.

Bathrooms include a shower. Guests can surf the web using the complimentary wireless Internet access (speed: 25+ Mbps). Hypo-allergenic bedding, change of towels and change of bedsheets can be requested. Housekeeping is provided on request.

Recreational amenities at the hotel include a 24-hour fitness centre.
Our customers tell us they can't get enough of B&B HOTEL Birmingham Centre's great location. During your stay, you're just a quick walk from Shopping District. Features include free WiFi in public areas, plus a restaurant and a 24-hour gym.
  • Free Wi-Fi (speed: 25+ Mbps)
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Buffet breakfast served daily for a fee
  • Amenities include 2 meeting rooms, a lift and a terrace
  • On-site recreation includes a 24-hour gym
  • Guests have great things to say about the helpful staff and the location
  • Within a 15-minute walk of Bullring & Grand Central and Utilita Arena Birmingham
  • Cats and dogs welcome for a fee
There's a restaurant on site. You can enjoy a drink at the bar/lounge. 2 meeting rooms and coworking spaces are available.

WiFi is free in public spaces. A 24-hour fitness centre, a terrace, and express check-out are also featured at the business-friendly B&B HOTEL Birmingham Centre.

This 4-star Birmingham hotel is smoke free.

For a fee, guests can enjoy buffet breakfast on weekdays from 6:30 AM to 10:00 AM and at the weekend from 7:30 AM to 10:30 AM.
On-site venue – This restaurant serves breakfast, lunch and dinner. A children's menu is available.
On-site venue No. 2 – bar. Open daily.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:00 AM on weekdays and 7:30 AM to 10:30 AM on weekends; GBP 10 for adults and GBP 10 for children
  • A bar/lounge
  • A restaurant

Things to do

  • 24-hour gym
  • Bicycle storage
  • Billiards/pool table

Family friendly

  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (on request)

Business services

  • 2 meeting rooms
  • Coworking space

Outdoors

  • Outdoor furniture
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift (100 centimetre wide door)
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to lift

More

  • At least 80% lighting from LEDs
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoke-free property
  • Vegetarian breakfast available
  • Vegetarian dining options
  • Water dispenser usage encouraged

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Hypo-allergenic bedding

Bathroom

  • Hair dryer
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 42-inch flat-screen TV with satellite channels

Food and drink

  • Coffee/tea maker
  • Electric kettle

More

  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Heating (climate-controlled)
  • LED lighting
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in fee: GBP 15
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out
Late check-out subject to availability
Late check-out fee: GBP 20
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • Pets: GBP 20.00 per pet, per stay
  • Only dogs and cats are allowed
  • Pets cannot be left unattended
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 12 years old or younger stays free when using existing bedding.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately GBP 10.00 for adults and from GBP 10.00 for children
  • Pet fee: GBP 20.00 per pet, per stay
  • Service animals are exempt from fees
  • Early check-in fee: GBP 15 (subject to availability)
  • Late check-out fee: GBP 20 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property/stay dates)
Tax ID - GB902661347
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
Parties and events are allowed on site
Safety features at this property include a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation.
All guests must show a valid ID.
This property has a strict no-smoking policy. Violators will be subject to penalties (EUR 250).
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • One child aged 12 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Birmingham pentahotel
pentahotel Birmingham
pentahotel Hotel Birmingham
Ramada Encore Birmingham City Hotel Birmingham
pentahotel Birmingham Hotel

Reviews

B&B HOTEL Birmingham Centre Reviews

8.0

Very good

8.2/10

Cleanliness

8.4/10

Staff & service

8.0/10

Amenities

7.8/10

Property conditions & facilities

8.0/10

Eco-friendliness
Rating 10 - Excellent. 442 out of 1005 reviews
Rating 8 - Good. 315 out of 1005 reviews
Rating 6 - Okay. 112 out of 1005 reviews
Rating 4 - Poor. 76 out of 1005 reviews
Rating 2 - Terrible. 60 out of 1005 reviews

Reviews

4/10 Poor

Joanne

Travelled with family
Disliked: Staff & service, room comfort

Do not recommend this hotel

I stayed here at the weekend for a family hen party. The rooms were clean. That’s where the good ends. Constant banging of doors at all times during the night, it was a hot weekend and the rooms were unbearable, air conditioning as useful as a chocolate teapot! On the second day/evening there was an incident on our floor ( level 5) where all of us females were staying. A male, acting in a very strange manner was stopping us from entering our rooms. He was looking into peoples rooms via the peep holes, trying door handles, knocking on doors and screaming in people’s faces! From 3pm onwards this was happening and we returned around 10.30pm to be greeted by this! The police were on route!! They eventually detained him. The male members of staff didn’t seem to care, we all just wanted to leave at this point as we felt very uncomfortable and uneasy staying there. The hotel isn’t safe, anyone can access the floors at any point or until security arrives at 11pm!! I wouldn’t recommend staying here especially if you’re lone females. Judging from the undesirables they allow in the hotel it’s not safe.
Stayed 2 nights in Aug 2025

6/10 Okay

Andrew

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I've stayed at this hotel many times and will do so again in the future. My family and I love the style and the location - we always enjoy playing pool in the bar and it's a nice family friendly pub. On this occasion, it wasn't the best stay. The first night was a diffficult sleep with the room being 28 degrees (no air con despite what Expedia says). They moved us to another room which was better but still an uncomfortable night and come 8am it sounded like we were sleeping on a building site. Hopefully something they can remedy for the future.
Stayed 2 nights in Aug 2025

4/10 Poor

Verified traveller

Travelled with group
Disliked: Staff & service, property conditions & facilities, room comfort
There was a crazy man in the hallway trying to get into peoples rooms
Stayed 1 night in Aug 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

8/10 Good

Lisa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great location, nice hotel

Great location, nice room although didn't get it cleaned and bed made in between staying 2 nights. Breakfast was very good with choice of cereals, hot food, breads and yoghurt.
Stayed 2 nights in Aug 2025

6/10 Okay

Susan

Liked: Cleanliness, staff & service
Disliked: Room comfort
Room was hot …
Stayed 2 nights in Aug 2025

2/10 Terrible

Ariel

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Stayed 2 nights in Aug 2025

10/10 Excellent

AK

Stayed 1 night in Aug 2025

10/10 Excellent

XU

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bed are comfortable, the rooms are all currently being upgraded, fresh clean spacious.
Stayed 1 night in Aug 2025

10/10 Excellent

Rais Hasib

Liked: Cleanliness, staff & service, property conditions & facilities
I actually really liked the room and the hotel the staff everything was very good. I was quite impressed hence why I’ve decided to rebook for tonight. Will always be booking this hotel when I’m in Birmingham
Stayed 1 night in Aug 2025

10/10 Excellent

Caterina

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
super polite staff, good breakfast selection, housekeeping was thorough
Stayed 7 nights in Aug 2025

6/10 Okay

KIN SOON

Travelled with group
Liked: Cleanliness, staff & service
Stayed 1 night in Aug 2025

10/10 Excellent

Adam

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great value for what we paid. Really convenient location, and great services. Lovely bar and lobby… couldn’t fault it.
Stayed 1 night in Aug 2025

10/10 Excellent

Cris

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Really amazing value
Stayed 1 night in Aug 2025

6/10 Okay

ALEXANDRIA

Liked: Cleanliness
Disliked: Room comfort

Only book when renovation works have been done.

As hotel was “full” they were unable to offer an alternative room. Was offered a free breakfast for 2. Aircon not working and was offered a fan instead. Bed was not comfortable and only offered one pillow each. Appreciate the hotel is being renovated and would happily return when completed. For the room price, I shouldn’t complain but would’ve happily paid £40 more for staying in one of the better premium hotels in the area.
Stayed 1 night in Aug 2025

6/10 Okay

geoff

Liked: Cleanliness, staff & service, property conditions & facilities
Good price, food good.
Stayed 1 night in Aug 2025

10/10 Excellent

Jon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent hotel

Excellent hotel , Great staff , Great room Great food
Stayed 1 night in Aug 2025

8/10 Good

Chris

Pleasant stay - 10 mins walk from New St station

Rooms modern, pleasant and reasonably well equipped. Good breakfast choices. Hotel reasonably priced for a nights stay. The reception was confusing in that its just part of the bar so when I arrived the person behind the bar was on the phone and that caught me out about how to check-in
Stayed 2 nights in Aug 2025

10/10 Excellent

Chantel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

8/10 Good

Jacob

Travelled with group
Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

Deborah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2025

8/10 Good

Robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good hotel. A fridge in the room would be an improvement.
Stayed 2 nights in Jul 2025

10/10 Excellent

Chloe

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The second time we’ve stayed here and quite a few of the same staff were working, offering in the great service. Super friendly and helpful. really comfortable hotel in a fantastic location near the canal. We’ll be back Managed to find free parking up the hill first left )
Stayed 1 night in Jul 2025

10/10 Excellent

Steve

Stayed 1 night in May 2025