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Heathlands Hotel Bournemouth

2.5 star property

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Photo gallery for Heathlands Hotel Bournemouth

Exterior
TV
Lounge
Point of interest
Garden

Reviews

6.6 out of 10

Popular amenities

  • Bar
  • 24/7 front desk
  • Pet-friendly
  • Housekeeping

Explore the area

View in a map
Grove Road, East Cliff, Bournemouth, England, BH1 3AY
  • Place, Bournemouth Beach
    ‪5 min walk‬
  • Place, Bournemouth Pavillion Theatre
    ‪10 min walk‬
  • Place, Bournemouth International Centre
    ‪13 min walk‬
  • Airport, Bournemouth (BOH-Bournemouth Intl.)
    ‪12 min drive‬

Room options

View all photos for Executive Twin Room

Executive Twin Room | Individually furnished, desk, iron/ironing board, free WiFi

Executive Twin Room

  • Sleeps 2
  • 2 Single Beds

View all photos for Executive Double Room

Executive Double Room | Individually furnished, desk, iron/ironing board, free WiFi

Executive Double Room

  • Sleeps 2
  • 1 Double Bed

View all photos for Family Room Sleeps 3

Family Room Sleeps 3 | Individually furnished, desk, iron/ironing board, free WiFi

Family Room Sleeps 3

  • Sleeps 3
  • 1 Double Bed and 1 Single Bed

View all photos for Standard Single Room

Standard Single Room | Individually furnished, desk, iron/ironing board, free WiFi

Standard Single Room

  • 2 sq m
  • Sleeps 1
  • 1 Single Bed

View all photos for Standard Double Room

Standard Double Room | Individually furnished, desk, iron/ironing board, free WiFi

Standard Double Room

  • 2 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Twin Room

Twin Room | Individually furnished, desk, iron/ironing board, free WiFi

Twin Room

  • 2 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Family Room Sleeps 4

Family Room Sleeps 4 | Individually furnished, desk, iron/ironing board, free WiFi

Family Room Sleeps 4

  • 2 sq m
  • Sleeps 4
  • 1 Double Bed and 2 Single Beds

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About this property

Heathlands Hotel Bournemouth

Art Deco hotel with 24-hour front desk and restaurant
Along with a restaurant, this smoke-free hotel has a bar/lounge and self parking. WiFi in public areas is free. Additionally, a 24-hour front desk, wedding services and a garden are on-site.
Heathlands Hotel Bournemouth offers 130 accommodations, which are accessible via exterior corridors and feature coffee/tea makers and a hairdryer. This individually furnished accommodation includes desks. Guests can surf the web using the complimentary wireless Internet access (speed: 25+ Mbps). Bathrooms include a combined bath/shower unit. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.
The recreational activities listed below are available either on-site or nearby; fees may apply.
Our customers tell us that they can't get enough of the helpful staff at Heathlands Hotel Bournemouth. During your stay, you're just a quick walk from Bournemouth Beach. Features include free WiFi in public areas, plus a restaurant and a bar.
  • Free Wi-Fi (speed: 25+ Mbps)
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Full breakfast served daily for a fee
  • Self-parking available for a fee
  • Amenities include meeting rooms and a lift
  • Within a 15-minute walk of Bournemouth Beach and Bournemouth Pavillion Theatre
  • Cats and dogs welcome for a fee
There's a restaurant on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. The business-friendly Heathlands Hotel Bournemouth also features a garden and a lift. For a fee, parking is available.

This Art Deco Bournemouth hotel is smoke free.

For a fee, guests can enjoy a full breakfast on weekdays from 7 AM and 9:30 AM.
The Pavillion Restaurant – This restaurant serves breakfast and dinner. Guests can enjoy drinks at the bar. A children's menu is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Parking on site (GBP 5 per night)
  • Wheelchair-accessible parking available

Food and drink

  • Full breakfast available for a fee 7 AM to 9:30 AM on weekdays and 8 AM to 10:30 AM on weekends; GBP 12 to 15 for adults and GBP 6 to 10 for children
  • A bar/lounge
  • A restaurant

Restaurants on site

  • The Pavillion Restaurant

Things to do

  • Personal motorised watercraft

Conveniences

  • 24-hour front desk

Guest services

  • Housekeeping (daily)
  • Wedding services

Business services

  • Meeting rooms

Outdoors

  • Garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Bathroom emergency pull cord
  • Front entrance ramp
  • Grab bar near toilet (70 centimetre high)
  • Handrails in stairways
  • Lift (80 centimetre wide door)
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (109 centimetre high)
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 4 floors
  • Art Deco architecture
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Hair dryer
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • TV

Food and drink

  • Coffee/tea maker
  • Electric kettle

More

  • Access via exterior corridors
  • Desk
  • Heating
  • Individual furnishings
  • Iron/ironing board on request

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age - 18

Check-out

Check-out before 10 AM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: GBP 10 per pet, per night (maximum GBP 25 per stay)
  • Only dogs and cats are allowed
  • Maximum 1 pets
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately GBP 12 to 15.00 for adults and GBP 6 to 10.00 for children
  • Self-parking fee: GBP 5.00 per night
  • Pet fee: GBP 10 per pet, per night (maximum GBP25 per stay)
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Please note that this property can refuse certain bookings for the purpose of group events or parties, which include pre-wedding stag/bachelor and hen/bachelorette parties.
  • Registered guests are the only ones allowed to be in guestrooms.

Property is also known as

Bournemouth Heathlands Hotel
Heathlands Bournemouth
Heathlands Bournemouth Hotel
Heathlands Hotel
Heathlands Hotel Bournemouth
Hotel Heathlands Bournemouth
Heathlands Bournemouth
Heathlands Hotel Bournemouth Hotel
Heathlands Hotel Bournemouth Bournemouth
Heathlands Hotel Bournemouth Hotel Bournemouth

Reviews

Heathlands Hotel Bournemouth Reviews

6.6

6.8/10

Cleanliness

7.4/10

Staff & service

6.6/10

Amenities

6.0/10

Property conditions & facilities

6.6/10

Eco-friendliness
Rating 10 - Excellent. 206 out of 1001 reviews
Rating 8 - Good. 272 out of 1001 reviews
Rating 6 - Okay. 239 out of 1001 reviews
Rating 4 - Poor. 134 out of 1001 reviews
Rating 2 - Terrible. 150 out of 1001 reviews

Reviews

2/10 Terrible

Kevin

Disliked: Cleanliness, amenities, property conditions & facilities
The state of room. Old worn carpet, mould on bath and windows. Damage to wardrobe and drawers. Took twenty minutes to run a bath. I have photographs. I'd like a full refund please?
Stayed 1 night in Aug 2025

8/10 Good

Gillian

Travelled with pets, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Great stay but kitchen closes at 8pm after which not even sandwich can be obtained Having been on rsoad since 7am a d in spite of trying to call to say we mightbe late only to be able to leave message on answer phone was frustrating Managed to order Chinese take away which was delivered in a d excellent. Lift very tight for mobility scooter and room right above entertainment and very loud. Fireworks didn't help either. Several families with young children plus dogs slaying too. Staff by enlarge very helpful though
Stayed 1 night in Aug 2025

4/10 Poor

Helder

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
Unfortunately, the mattress was terrible. I could feel the springs and even had back pain for a few days. The water in the outlet and shower had no pressure either.
Stayed 4 nights in Aug 2025

2/10 Terrible

vinay

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

2/10 Terrible

Mehmet

Travelled with family
Disliked: Amenities
The whole property is crying out for renovations. How does one run this place as a hotel one wanders and how does one promote and sell it to their customers is beyond belief.
Stayed 2 nights in Aug 2025

8/10 Good

Zoya

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities

Great stay

It was a nice hotel. Calm and quiet place. Very close to the beach and town centre. Staff were ok. They didn’t do housekeeping whilst you stay in the room. Double size bed felt small. Amenities were nice. Were given 2 fans, ironing board and iron + kettle and hot drink options as usual. They had a wash and shower dispenser but no actual bottles of those each so I wondered when it was last changed. Parking great as well. Nice garden outside
Stayed 2 nights in Aug 2025

2/10 Terrible

Matthew

Business traveller, Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
Stayed few times before and had ‘decent’ rooms. This time we were put in room 4 and it is so small, unventilated, dated, smelly, hot and the bed is impossible to sleep on. Overall two uncomfortable nights and when I went to check out and share feedback nobody available due to large papery leaving. Will never stay here again.
Stayed 2 nights in Jul 2025

10/10 Excellent

Roshan

Stayed 1 night in Jul 2025

6/10 Okay

Verified traveller

Liked: Staff & service
Disliked: Room comfort
No a/c. Extremely hot room.
Stayed 1 night in Jul 2025

10/10 Excellent

Brandon

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Jul 2025

2/10 Terrible

Erman

Business traveller, Travelled with partner
Disliked: Property conditions & facilities
TOO OLD HOTEL NEVER STAY IN SUMMER TOO HOT NEVER WALK IN THE ROOM AT NIGHT OTHERWISE RECEPTION KNOCKS YOUR DOOR AT 3 AM AND WARN YOU AS DO NOT WALK DO NOT TALK CAUSE GUEST DOWN STAIRS COMPLAINING THEY CAME TWICE AND WE DID NOT EVEN WALK BETWEEN 2 WARNING IMAGINE WHEN YOU FART ITS GOES DOWN STAIRS. NEVER EVER
Stayed 1 night in Jun 2025

4/10 Poor

Verified traveller

Disliked: Staff & service, property conditions & facilities, room comfort
Room was very outdated. Wallpaper peeling off the walls, ripped carpet. We booked breakfast and didn’t touch the food at all. Sausages looked like they’d been cooked over a lighter flame and the beans looked as if they’d been there a week. I absolutely love Bournemouth but will not book this hotel again
Stayed 1 night in Jul 2025

2/10 Terrible

George

Travelled with partner
Disliked: Cleanliness, staff & service, property conditions & facilities
Not a great place to stay
Stayed 1 night in Jul 2025

8/10 Good

Elena

Stayed 1 night in Jul 2025

8/10 Good

Barry

Stayed 2 nights in Jul 2025

4/10 Poor

Verified traveller

Travelled with family
Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities, room comfort

A hot windowless room

We don't know why the front desk changed our room number at the last minute. The hot and stuffy windowless room ruined our sleep.
Stayed 1 night in Jun 2025

6/10 Okay

Richard

Liked: Staff & service

Heathlands Hotel

The Heathlands is a reasonable budget option. Its location is good, and the staff seem friendly. It could do with investment though, as the furnishings are tired. Note that the rooms don't have air conditioning. That isn't a problem 95% of the time in the UK, but if you catch a heatwave as I did, you'll be trying to sleep in an oven.
Stayed 4 nights in Jun 2025

8/10 Good

Ahmad

Travelled with family
Liked: Cleanliness, staff & service

Good stay

It’s been good because of its location which is very close to the beach. Very nice staff too . The only downside is the room being too warm as the windows were open a bit and we couldn’t sleep properly although there were two fans . It would have been better if there was an air conditioning.
Stayed 2 nights in Jul 2025

8/10 Good

Matthew

Liked: Cleanliness, staff & service
Stayed 1 night in Jun 2025

10/10 Excellent

Neomi, Vale of Glamorgan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was our second visit. We were initially given a room in a bad location on the second floor. We had to walk a lot and go through hot corridors. When we refused the room, we were then given a nice one on the ground floor. It was in good condition, and we really appreciated it.
Stayed 1 night in Jun 2025

8/10 Good

wendy

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Only stopped 1 night but overall hotel was clean and tidy, Staff friendly and sitting area outside looked nice.
Stayed 1 night in Jun 2025

10/10 Excellent

Mzimkhulu

Stayed 2 nights in Jun 2025

4/10 Poor

Wester

Stayed 1 night in Jun 2025

6/10 Okay

Kevin

Liked: Staff & service
Stayed 1 night in Jun 2025

10/10 Excellent

Steve

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
To be honest if i had known this was a Brittania hotel i wouldn't have booked it. Aa previous experiance staying with this chain was not good. But i am so glad i did, the hotel was spotless, our room perfect, and again spotless. The staff were extremely helpful and efficient. We had breakfast in a spotless dining room with a freshly cooked buffet breakfast. Plus cereal etc. Even the coffee was good. The roller toaster was good and everything spotless. Andreas in the dining room was ultra efficient, friendly, nothing was too much trouble. I would have no hesitation in recommending this hotel. Checking in was easy and quick.
Stayed 2 nights in Jun 2025