The Cumberland Hotel - OCEANA COLLECTION

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Dates

November 2025

December 2025

Double Room, Balcony, Sea View | View from room

Double Room, Balcony, Sea View | 1 bedroom, desk, iron/ironing board, free WiFi

Indoor pool, outdoor pool, pool umbrellas, pool loungers

Overview
Rooms
Location
Policies

Good

Popular amenities

Spa
Bar
Room service

Explore the area

27 East Overcliff Drive, Bournemouth, England, BH1 3AF

Place, Bournemouth Beach
‪4 min walk‬
Place, Bournemouth International Centre
‪16 min walk‬
Place, Bournemouth Pier
‪16 min walk‬
Airport, Southampton (SOU)
‪45 min drive‬

Room options

Standard Double Room

Good

18 sq m
Sleeps 2
1 Double Bed

Standard Single Room

Sleeps 1

Compact Double Room

Good

16 sq m
Sleeps 2
1 Double Bed

Crash Pad Single Room

12 sq m
Sleeps 1
1 Single Bed

Standard Double or Twin Room

Very good

15 sq m
Sleeps 2
1 Double Bed OR 2 Single Beds

1 bedroom, desk, iron/ironing board, free WiFi

Standard Family Room for 3

Sleeps 3

Standard Double Room

Sleeps 2

Standard King or Twin Room

Sleeps 2

Standard Single Room

10 sq m
Sleeps 1
1 Single Bed

Suite with Sea View and Balcony

Sleeps 2

Compact Single Room

Sleeps 1

Superior Double Room with Ocean View and Balcony

Sleeps 2

Compact Double Room

Sleeps 2

Ocean Front Family Room of 3 with Balcony

Sleeps 3

Ocean Front Double Room with Balcony

Sleeps 2

Similar properties

Superior Double Room, Balcony, Ocean View (Penthouse) | Balcony view

Pool
Spa
Pet-friendly
Free WiFi

includes taxes & fees

9 Nov - 10 Nov

About this property

The Cumberland Hotel - OCEANA COLLECTION

Beachfront hotel with full-service spa and 24-hour front desk

Spend the day relaxing on the beach or pampering yourself at The Cumberland Hotel - OCEANA COLLECTION's full-service spa.

The Cumberland Hotel - OCEANA COLLECTION offers 108 accommodations with coffee/tea makers and a hairdryer. Plasma televisions come with digital channels. Bathrooms include baths or showers and complimentary toiletries.

This Bournemouth hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

An indoor pool and an outdoor pool are on site.

Children aged under 18 years old are not allowed in the swimming pool without adult supervision.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Guests can pamper themselves with a trip to the on-site spa, which has 4 treatment rooms. Services include deep-tissue massages, hot stone massages, sports massages and Thai massages.

Our customers tell us that they can't get enough of the helpful staff at The Cumberland Hotel - OCEANA COLLECTION. During your stay, you're just a quick walk from Bournemouth Beach. You'll find features such as free WiFi in public areas, plus a full-service spa and an indoor pool.

Free WiFi
Enjoy international cuisine while dining at Mirabelle
Buffet breakfast served daily for a fee
Self-parking available for a fee
Take a swim in the indoor and outdoor pools
Indulge with hot stone massages, facials or manicures and pedicures at the spa
Services include dry cleaning/laundry, a concierge and a porter
Within a 15-minute walk of Bournemouth Beach and Bournemouth Pier
Dogs welcome for a fee (restrictions apply)

The Cumberland Hotel - OCEANA COLLECTION offers its guests a full-service spa, an indoor pool, and an outdoor pool. Along with a restaurant and a coffee shop/cafe, there's a snack bar/deli on site. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. A computer station is on site and WiFi is free in public spaces.

Business amenities include a business centre and 4 meeting rooms. Event space at this hotel measures 1970 square feet (183 square metres) and includes a conference centre. Spa services, a terrace, and multilingual staff are also featured at the business-friendly The Cumberland Hotel - OCEANA COLLECTION. You'll have access to the indoor pool, outdoor pool, and health club at a partner property. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This Art Deco Bournemouth hotel is smoke free.

For a fee, guests can enjoy buffet breakfast on weekdays from 7:30 AM to 9:30 AM and at the weekend from 8:00 AM to 10:00 AM.

Mirabelle – This restaurant specialises in international cuisine and serves breakfast and dinner. Guests can enjoy drinks at the bar.

Bar Ventana Grand Cafe – This poolside brasserie specialises in British cuisine and serves brunch, lunch, dinner and light fare. Guests can order drinks at the bar and enjoy al fresco dining (weather permitting).

Late-night fare is available from 24-hour room service.

Property amenities

Internet

Available in all rooms: Free WiFi
Available in some public areas: Free WiFi

Parking and transport

Electric car charging station on site
Parking on site (GBP 12 per night)
Limited on-site parking

Food and drink

Buffet breakfast available for a fee 7:30 AM to 9:30 AM on weekdays and 8:00 AM to 10:00 AM on weekends; GBP 15.95 for adults and GBP 7.95 for children
A bar/lounge
A coffee shop/cafe
A poolside bar
A restaurant
Private picnics
Snack bar/deli

Restaurants on site

Bar Ventana Grand Cafe
Mirabelle

Things to do

Billiards/pool table
Full-service spa
Indoor pool
Indoor pool (guest access)
Outdoor pool
Outdoor pool (guest access)

Family friendly

Children's dinnerware
High chair
Indoor pool
Laundry facilities
Outdoor pool
Snack bar/deli

Conveniences

24-hour front desk
Laundry facilities
Luggage storage
Safe at front desk

Guest services

Concierge services
Dry cleaning/laundry service
Housekeeping (daily)
Multilingual staff
Porter/bellhop
Wedding services

Business services

4 meeting rooms
Business centre
Computer station
Conference centre (1,970 square foot of space)

Outdoors

On the beach
Pool loungers
Pool umbrellas
Terrace

Full-service spa

4 treatment rooms
Deep-tissue massages
Facials
Hot stone massages
Manicures/pedicures
Prenatal massages
Sports massages
Thai massages

Accessibility

Lift

1 building
4 floors
Art Deco architecture
Banquet hall
Built in 1937
Smoke-free property

Room amenities

Bedroom

Bedsheets provided

Bathroom

Bathtub or shower
Free toiletries
Hair dryer
Private bathroom
Towels provided

Entertainment

Plasma TV with digital channels

Food and drink

24-hour room service
Champagne service
Coffee/tea maker
Electric kettle

Desk
Heating
Iron/ironing board on request
Phone

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight

Late check-in subject to availability

Minimum check-in age - 18

Check-out

Check-out before 11 AM

Late check-out subject to availability

Late check-out fee: GBP 20.00

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Renovations and closures

The following facilities or services will be unavailable from January 23 2026 to January 26 2026 (dates subject to change):

One of the swimming pools
Spa

The following facilities will be closed during January, February, March, April, December and November:

Swimming pool

Access methods

Staffed front desk

Pets

Pets: GBP 20 per pet, per night, plus a deposit of GBP 50 per stay
Only dogs are allowed
Maximum 1 (weight limit: 22 lb per pet)
Certain rooms only, restrictions apply
You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation

Children and extra beds

Children are welcome.

Cots (infant beds) are available for GBP 6.0 per night.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

Fee for buffet breakfast: from approximately GBP 15.95 for adults and from GBP 7.95 for children
Self-parking fee: GBP 12.00 per night
Pet deposit: GBP 50 per stay
Pet fee: GBP 20 per pet, per night
Service animals are exempt from fees
Late check-out fee: GBP 20.00 (subject to availability)
Crib (infant bed) fee: GBP 6.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation

This property accepts credit cards, debit cards and cash

Cashless transactions are available

Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit

This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room

Front desk staff will greet guests on arrival at the property.

If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

Please note that this property can refuse certain bookings for the purpose of group events or parties, which include pre-wedding stag/bachelor and hen/bachelorette parties.
Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.
Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.

National rating

This establishment has received its official star rating from VisitEngland, the National Tourist Board for England.

Property is also known as

Cumberland Bournemouth

Cumberland Hotel Bournemouth

Cumberland Hotel OCEANA COLLECTION Bournemouth

Cumberland OCEANA COLLECTION Bournemouth

The Cumberland Hotel - OCEANA COLLECTION Hotel

The Cumberland Hotel - OCEANA COLLECTION Bournemouth

The Cumberland Hotel - OCEANA COLLECTION Hotel Bournemouth

The Cumberland Hotel - OCEANA COLLECTION Reviews

7.8

Good

8.2/10

Cleanliness

8.4/10

Staff & service

7.4/10

Amenities

7.4/10

Property conditions & facilities

7.2/10

Eco-friendliness

10/10 Excellent

Sharon

2 Aug 2025

Liked: Cleanliness, staff & service, property conditions & facilities

Stayed 7 nights in Jul 2025

2/10 Terrible

Kathleen

29 Jul 2025

Stayed 2 nights in Jul 2025

2/10 Terrible

Kathleen

Travelled with group

29 Jul 2025

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

The worst hotel in the country and possibly world

A filthy, old hotel run by people who clearly show what they think of their customers by the experience they provide. Worst hotel experience of our lives. On arrival, we asked if we could get free parking, as we had booked several expensive rooms for two nights. The reception manager, extremely unpleasantly then greeted us and told us that her job is to make as much money as possible and as we booked our rooms several months ago, she thinks we did not pay enough and she could sell the rooms for double what we payed, so no free parking, £12 per night for us. Thanks. Everything is filthy, old and tired. Here is what you DONT GET - so be prepared. - No safe in the room - No water in the room - No fridge in the room - No soap in the shower - Water pressure too low to use the shower - One rusty iron and board PER FLOOR that spits out brown gunk - No MIRROR in the room, other than a tiny thing above the desk - A broken old hairdryer - Windows full of condensation and mould - Flat battered old pillows - Screaming, doors slamming and babies crying with a smell of weed throughout the night (ZERO SOUNDPROOFING) A once was something slightly special hotel many years ago before budget airlines took people to Spain milking its 70 year old reputation by providing a sub standard experience to its unsuspecting paying guests. Not a 2 star hotel let alone a 4 star. Reporting them to every authority, the owners should be ashamed of themselves.

Stayed 2 nights in Jul 2025

10/10 Excellent

Emma

Travelled with family

28 Jul 2025

Great staff and swimming pools fun and lovely food room was clean and spacious

Stayed 1 night in Jul 2025

8/10 Good

Cheryl

Travelled with family

28 Jul 2025

Very comfortable bed and pillows. Seating in main lounge too low for my mobility but other areas ideal. Seating in Ventana restaurant, too low again. For a four star establishment, bedroom furniture needs updating and lining in my bedroom curtains very badly ripped and needs replacing. Breakfast has superb choice and the one evening meal we had was really lovely. Great bar and choice of drinks. Good staff all round.

Stayed 2 nights in Jul 2025

4/10 Poor

Verified traveller

21 Jul 2025

Disliked: Cleanliness, property conditions & facilities, room comfort

Stayed 1 night in Jul 2025

8/10 Good

Nicholas

21 Jul 2025

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 2 nights in Jul 2025

10/10 Excellent

Lesley

20 Jul 2025

Liked: Property conditions & facilities, room comfort

Stayed 2 nights in Jul 2025

10/10 Excellent

Maria

20 Jul 2025

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Hotel Cumberland

I enjoyed every summer Bournemouth for sumer holiday. I usually stay in Cumberland Hotel. I enjoyed pools outside and inside pool + sauna company Hotel Sutcliffe for free. I really liked family and dog friendly Hotel.

Stayed 4 nights in Jul 2025

10/10 Excellent

Thomas

Travelled with partner

17 Jul 2025

Liked: Amenities

Very relaxing overall.A bit taken back with the parking charges and the parking area very cramped

Stayed 7 nights in Jul 2025

10/10 Excellent

Arnie

16 Jul 2025

Liked: Cleanliness, amenities, property conditions & facilities

Overall review says it all.

Stayed 8 nights in Jul 2025

10/10 Excellent

Sharon Page

Travelled with family

15 Jul 2025

Liked: Cleanliness, staff & service, room comfort

Took my mum for 5 nights, all the staff were welcoming and professional, amazing atmosphere, wonderful food, beautiful location

Stayed 5 nights in Jul 2025

6/10 Okay

Caroline

13 Jul 2025

Liked: Cleanliness

Disappointing start

We arrived at 1450 to find our room not ready. This was not a problem as we were slightly early. I was advised it would be ready in ten minutes. We went to the bar and purchased two drinks We returned at 1520 to be told our room was still not ready. We hovered at reception hoping to get into our room. . A different room was offered to us , which was accepted as it was then five hours after leaving our home. It didn’t feel like a good start .If the cost of the drinks were reimbursed it would have gone some way to appease us

Stayed 2 nights in Jul 2025

8/10 Good

Roy

Travelled with family

13 Jul 2025

Liked: Cleanliness, amenities, property conditions & facilities

Old facade, but rooms have been refurbished to a good standard. The rest of the interior has retained some of its 1920's charm. Staff are helpful and hotel is well positioned with wonderful sea views. Beware that if you book through Expedia parking at the hotel is not free. I would in future book direct as the hotel will match the Expedia price and you can take advantage of the free parking which saves £12 a day.

Stayed 2 nights in Jul 2025

2/10 Terrible

Karen

Travelled with group

8 Jul 2025

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities

Avoid this hotel like the plague! Very old dated decor & furnishings throughout. Not a 4 star hotel - max 2.5. I booked a single room and ended up on the 4th floor, no air con. My friend on the 2nd floor had air con. I had paid more. I was brought a filthy, noisy, fan to use. The room stank of cigarette smoke and the carpets were rank. At breakfast there was no member of staff at the entrance (I appreciate this can happen) so I walked in. Five minutes later a waiter approached me with a payment machine and said 'how would you like to pay?' I had prepaid breakfast so this was incredibly rude. I should have been asked for my room number. Staff at the bar are very slow to serve guests but helpful once they do. There is an assumption at this hotel that guests will smash up the room and not pay for things. The manager actually said as much to me when I checked in. I would not recommend this hotel despite the sea location and pool.

Stayed 1 night in Jul 2025

10/10 Excellent

Gillian

Travelled with family

6 Jul 2025

Liked: Cleanliness, amenities, property conditions & facilities

Lovely big room lovely food and lovely swimming pool.

Stayed 7 nights in Jun 2025

8/10 Good

Stacey

Travelled with family

4 Jul 2025

Liked: Cleanliness, staff & service, property conditions & facilities

Stayed 1 night in Jul 2025

8/10 Good

Lucinda

2 Jul 2025

Liked: Cleanliness, amenities, property conditions & facilities

The pool is lovely, but the lack of parasols an issue. Pillows were very hard, so I slept badly. The room that I thought I’d chosen on the Expedia website was not the one that I got given. You advertise a sea view. Please be more honest. as I had a wall view- but at least the room was quiet!!

Stayed 1 night in Jun 2025

8/10 Good

Cheuk Yin

30 Jun 2025

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 2 nights in Jun 2025

8/10 Good

Richard

Travelled with family

29 Jun 2025

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Quick and efficient check in

The check-in was quick and efficient and the lobby/lounges and bars all looked very good on arrival. The rooms were smaller than we expected and not much space, possibly removing either desk or table as we did not need both, rooms were clean and bed was comfortable. The staff were friendly and welcoming and even arranged a birthday greeting for one of our party, which was very thoughtful and was appreciated. Only thing we were disappointed with was the sofas in the lounge areas were very low and uncomfortable and all of the guests were struggling to get up out of them, other than that we had a very enjoyable stay

Stayed 2 nights in Jun 2025

2/10 Terrible

Ro

29 Jun 2025

Stayed 1 night in Jun 2025

8/10 Good

Karen

27 Jun 2025

Liked: Cleanliness, staff & service, room comfort

Excellent food, a few bits of renovation needed

Have stayed here quite a few times now and as usual the staff were efficient and the food in mirabelle restaurant excellent although a bit less choice at breakfast than previously- ie fresh fruit, yoghurt selection. Stair carpet needs replacing as very worn in places, covered by black tape and lounge furniture tatty although still comfortable. Would happily return though

Stayed 1 night in Jun 2025

8/10 Good

Rosemary

24 Jun 2025

Liked: Cleanliness, staff & service

Stayed 3 nights in Jun 2025

10/10 Excellent

Helen

Travelled with family

22 Jun 2025

Liked: Staff & service, room comfort

Air conditioning is amazing beds very comfortable but had to check out on the 2nd night at 11pm due to the noise level from a function on & we were right above it! So really spoiled it, no rooms to change was offered! Not good when you have an autistic child with you and had to drive home which was a 3hour drive!

Stayed 2 nights in Jun 2025

10/10 Excellent

Joanne

21 Jun 2025

Stayed 1 night in Jun 2025

The Cumberland Hotel - OCEANA COLLECTION

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Photo gallery for The Cumberland Hotel - OCEANA COLLECTION

Reviews

Popular amenities

Explore the area

Room options

View all photos for Standard Double Room

Standard Double Room

Standard Single Room

View all photos for Compact Double Room

Compact Double Room

View all photos for Crash Pad Single Room

Crash Pad Single Room

View all photos for Standard Double or Twin Room

Standard Double or Twin Room

View all photos for Standard Family Room for 3

Standard Family Room for 3

View all photos for Standard Double Room

Standard Double Room

View all photos for Standard King or Twin Room

Standard King or Twin Room

View all photos for Standard Single Room

Standard Single Room

View all photos for Suite with Sea View and Balcony

Suite with Sea View and Balcony

View all photos for Compact Single Room

Compact Single Room

View all photos for Superior Double Room with Ocean View and Balcony

Superior Double Room with Ocean View and Balcony

View all photos for Compact Double Room

Compact Double Room

View all photos for Ocean Front Family Room of 3 with Balcony

Ocean Front Family Room of 3 with Balcony

View all photos for Ocean Front Double Room with Balcony

Ocean Front Double Room with Balcony

Similar properties

Suncliff Hotel - OCEANA COLLECTION

About this property

The Cumberland Hotel - OCEANA COLLECTION

Property amenities

Internet

Parking and transport

Food and drink

Restaurants on site

Things to do

Family friendly

Conveniences

Guest services

Business services

Outdoors

Full-service spa

Accessibility

More

Room amenities

Bedroom

Bathroom

Entertainment

Food and drink

More

Policies

Check-in

Check-out

Special check-in instructions

Renovations and closures

Access methods

Pets

Children and extra beds

Payment types at the property

Important information

Optional extras

You need to know

We should mention

National rating

Property is also known as

The Cumberland Hotel - OCEANA COLLECTION Reviews

Reviews

Good

8.2/10

8.4/10