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Hope Street Hotel

4.0 star property

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Photo gallery for Hope Street Hotel

Sauna, steam room, hot stone massages, deep-tissue massages
Sauna, steam room, hot stone massages, deep-tissue massages
Front of property
View from property
Deluxe King Room | Premium bedding, in-room safe, desk, blackout curtains

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Pet-friendly
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Gym

Explore the area

View in a map
40 Hope Street, Liverpool, England, L1 9DA
  • Place, Philharmonic Hall
    ‪1 min walk‬
  • Place, University of Liverpool
    ‪3 min walk‬
  • Place, Liverpool ONE
    ‪11 min walk‬
  • Airport, Liverpool (LPL-John Lennon)
    ‪21 min drive‬

Room options

View all photos for Deluxe King Room

Deluxe King Room | Premium bedding, in-room safe, desk, blackout curtains

Deluxe King Room

9.0 out of 10
Wonderful
(17 reviews)
  • 22 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Studio Room

Studio Room | Premium bedding, in-room safe, desk, blackout curtains

Studio Room

8.6 out of 10
Excellent
(14 reviews)
  • 31 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Twin Room

Premium bedding, in-room safe, desk, blackout curtains

Twin Room

9.2 out of 10
Wonderful
(7 reviews)
  • 20 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Corner Suite

Corner Suite | Premium bedding, in-room safe, desk, blackout curtains

Corner Suite

8.0 out of 10
Very good
(2 reviews)
  • 41 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Studio Suite

Studio Suite | Premium bedding, in-room safe, desk, blackout curtains

Studio Suite

9.0 out of 10
Wonderful
(6 reviews)
  • 35 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Lounge Suite

Lounge Suite | Premium bedding, in-room safe, desk, blackout curtains

Lounge Suite

8.0 out of 10
Very good
(1 review)
  • 50 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Twin Room

Deluxe Twin Room | Premium bedding, in-room safe, desk, blackout curtains

Deluxe Twin Room

9.0 out of 10
Wonderful
(2 reviews)
  • 22 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for King Room

King Room | Premium bedding, in-room safe, desk, blackout curtains

King Room

9.2 out of 10
Wonderful
(29 reviews)
  • 20 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

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About this property

Hope Street Hotel

This smoke-free hotel features 2 restaurants, a full-service spa and a 24-hour fitness centre. WiFi in public areas is free. Other amenities include a bar/lounge, massage/treatment rooms and 24-hour room service.
Hope Street Hotel offers 149 air-conditioned accommodations with a safe and complimentary bottles of water. Beds feature premium bedding. 55-inch LCD televisions come with premium satellite channels. Bathrooms include a combined bath/shower unit with a rainfall showerhead, bathrobes, slippers and designer toiletries.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks, complimentary weekday newspapers and telephones. Additionally, rooms include coffee/tea makers and a hairdryer. Hypo-allergenic bedding and an iron/ironing board can be requested. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include a 24-hour fitness centre.

Guests aged under 18 years old are not allowed in the swimming pool, fitness facility or hot tub.

Guests can pamper themselves with a trip to the on-site spa, which has 7 treatment rooms. Services include deep-tissue massages and hot stone massages. The spa is equipped with a sauna and a steam room.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

Our customers tell us they can't get enough of Hope Street Hotel's great location. During your stay, you're just a quick walk from Philharmonic Hall. Enjoy features like free WiFi in public areas, plus 2 restaurants and a full-service spa. This property offers pet-friendly amenities, such as food and water bowls.
  • Free WiFi
  • Enjoy British cuisine while dining at The London Carriage Works
  • Full breakfast served daily for a fee
  • Indulge with deep-tissue massages at the spa
  • Services include dry cleaning/laundry, a concierge and luggage storage
  • On-site recreation includes a 24-hour gym
  • Guests have great things to say about the helpful staff and the overall condition of the property
  • 12 minutes by foot from Liverpool ONE and a 3-minute drive from Royal Albert Dock
  • Pets welcome for a fee
  • Pet-friendly amenities are available, including food and water bowls
Hope Street Hotel offers its guests a full-service spa and a 24-hour fitness centre. There are 2 restaurants on site. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces.

A business centre and 5 meeting rooms are available. Event space at this hotel measures 581 square feet (54 square metres) and includes conference space. The business-friendly Hope Street Hotel also features concierge services, complimentary newspapers in the lobby, and laundry facilities.

This 4-star Liverpool hotel is smoke free.

For a fee, guests can enjoy full breakfast on weekdays from 7:00 AM to 10:00 AM and at the weekend from 8:00 AM to 11:00 AM.
The London Carriage Works – This restaurant specialises in British cuisine and serves lunch, dinner and light fare. Guests can enjoy drinks at the bar.
1931 – This family restaurant specialises in international cuisine and serves breakfast, lunch and dinner. A children's menu is available. Open daily.
24-hour room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Offsite parking available (GBP 15 per day)

Food and drink

  • Full breakfast available for a fee 7:00 AM to 10:00 AM on weekdays and 8:00 AM to 11:00 AM on weekends; GBP 19.50 per person
  • 2 restaurants
  • A bar/lounge
  • Couples/private dining

Restaurants on site

  • 1,931
  • The London Carriage Works

Things to do

  • 24-hour gym
  • Full-service spa

Family friendly

  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Proposal/romance packages

Business services

  • 5 meeting rooms
  • 581 square feet of conference space
  • Business centre
  • Computer station

Full-service spa

  • 7 treatment rooms
  • Deep-tissue massages
  • Hot stone massages
  • Prenatal massages
  • Sauna
  • Spa open daily
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Lift
  • Wheelchair accessible (may have limitations)

More

  • 1 building
  • 5 floors
  • Banquet hall
  • Reception hall
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower/bathtub combination
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 55-inch LCD TV with premium satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water

More

  • Air conditioning
  • Desk
  • Free weekday newspapers
  • Iron/ironing board on request
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: GBP 15 per accommodation, per stay
  • Food and water bowls are available
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 3 children 12 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: GBP 2.40 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: from approximately GBP 19.50 per person
  • Nearby parking fee: GBP 15 per day (984 ft away)
  • Pet fee: GBP 15 per accommodation, per stay
  • Service animals are exempt from fees
  • Pool fee: GBP 55 per day
  • Spa fee: GBP 55 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Safety features at this property include a fire extinguisher
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Please note that this property can refuse certain bookings for the purpose of group events or parties, which include pre-wedding stag/bachelor and hen/bachelorette parties.
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Up to 3 children aged 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.

National rating

This establishment has received its official star rating from VisitEngland, the National Tourist Board for England.

Property is also known as

Hope Street Hotel
Hope Street Hotel Liverpool
Hope Street Liverpool
Hotel Hope Street
Hope Street Hotel Hotel
Hope Street Hotel Liverpool
Hope Street Hotel Hotel Liverpool

Hope Street Hotel Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 661 out of 1000 reviews
Rating 8 - Good. 218 out of 1000 reviews
Rating 6 - Okay. 72 out of 1000 reviews
Rating 4 - Poor. 37 out of 1000 reviews
Rating 2 - Terrible. 12 out of 1000 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

9.2/10

Property conditions & facilities

Reviews

8/10 Good

Anthony

Liked: Cleanliness, staff & service, property conditions & facilities
Great hotel - my suite was a bit difficult to find and the staff were very wedded to the script they used on the front desk. But these are quibbles - I had a good stay and if you are catching a show at the Phil this is a great place to stay.
Stayed 1 night in Nov 2025

10/10 Excellent

Suzanne

Travelled with group
Liked: Cleanliness, staff & service, amenities
Location and style of the hotel. Nice tea and coffee, robes and slippers in the room
Stayed 1 night in Nov 2025

10/10 Excellent

John

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This was the best hotel I've stayed in this year.
Stayed 1 night in Nov 2025

10/10 Excellent

Patricia

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Lovely stay from start to finish
Stayed 1 night in Nov 2025

10/10 Excellent

Jack

Stayed 1 night in Oct 2025

10/10 Excellent

James

Liked: Cleanliness, staff & service, amenities
Really enjoyed the facilities and how nice the rooms were
Stayed 1 night in Nov 2025

10/10 Excellent

Kate

Liked: Cleanliness, staff & service, amenities
Its a lovely hotel. Staff are great, but avoid the breakfast!
Stayed 1 night in Nov 2025

6/10 Okay

Diane

The room was not great. Very noisy from street and the restaurant underneath. The shower did not drain quick enough hence paddling about in water. We had drinks and a cheese board. Vey expensive. No available menu for the cheese ended up being served 3 very tasteless cheeses. Not sure if we were in standard room not delux
Stayed 2 nights in Nov 2025

10/10 Excellent

Linda, MORECAMBE

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Gorgeous hotel. Updated room with wood flooring, modern bath and separate rain shower shower. Extras included wash clothes, hair shampoo and conditioner as well as hand wash and hand lotion. Comfortable beds and pillows, breakfast was nice although extra Buffet hot and cold many choices, cappuchino maker. Will stay again
Stayed 1 night in Nov 2025

10/10 Excellent

Alan

Liked: Cleanliness, staff & service, amenities
A very pleasant stay and it was all perfect. Lovely room, great breakfast and helpful staff.
Stayed 1 night in Nov 2025

10/10 Excellent

Joe

Liked: Cleanliness, staff & service, amenities
Everything great. Stayed here before and will again.
Stayed 2 nights in Nov 2025

4/10 Poor

David

Business traveller
Liked: Cleanliness
Disliked: Staff & service
Kept waiting at post midnight check in whilst night manager conversed on the phone (he should have ended the call, or put on hold). No key found for room & was not given one during my stay. Room was freezing cold with heating noisy and inefficient. Breakfast overpriced with no continental option for those of us not able to eat a cooked breakfast. No recognition of issues on check out.
Stayed 1 night in Nov 2025

10/10 Excellent

Michael

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2025

10/10 Excellent

Michelle

Stayed 2 nights in Nov 2025

10/10 Excellent

Gordon

Stayed 1 night in Nov 2025

6/10 Okay

Iqbal

Travelled with family
Liked: Cleanliness, property conditions & facilities
We were there for a wedding and had 3 room booked which we could not access early. But we used the spa to shower and change. The disappointment came after I had my cosmetics stolen from the spa. We dressed and rushed to the wedding. Next morning I went to the spa to find out that my bag of cosmetics were not there, not handed in. So disappointed if spa staff did not find and keep and appalled at the quality of customers using the spa if they stole it. Sadly it was expensive make up and moisturiser. I would have expected more from a supposedly quality hotel
Stayed 1 night in Oct 2025

10/10 Excellent

stuart

Stayed 2 nights in Oct 2025

10/10 Excellent

Debbie

Stayed 4 nights in Sep 2025

10/10 Excellent

Robert

Stayed 1 night in Nov 2025

10/10 Excellent

Mark

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
.
Stayed 1 night in Oct 2025

10/10 Excellent

Michael

Stayed 2 nights in Oct 2025

10/10 Excellent

Matthew

Liked: Cleanliness
Stayed 1 night in Sep 2025

10/10 Excellent

Dina

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2025

10/10 Excellent

Judith

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Get place to stay

Everyone was really professional, helpful and friendly. Our room and bathroom were very spacious comfortable and spotlessly clean. The tea and coffee selection were very good as were the bathoom products. We will definitely stay here again next time we come to Liverpool.
Stayed 1 night in Oct 2025

10/10 Excellent

Mary

Liked: Cleanliness, staff & service, property conditions & facilities
The delightful staff made me know i was back in Liverpool. They were so friendly snd helpful.We have stayed here before but not since the downstairs areas have been opened up .It looks very good. We enjoyed our dinner for 11 of us on the first night , good food and our room was clean with a comfortable bed and spacious . .Good location too.
Stayed 2 nights in Oct 2025

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