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Charlotte Guest House

2.0 star property

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Photo gallery for Charlotte Guest House

Miscellaneous
Studio, Ensuite (Studio Suite)
Miscellaneous
Quadruple Room, Ensuite (Double and Two Single Bed)
Interior

Reviews

8.4 out of 10
Very good

Popular amenities

  • Housekeeping

Explore the area

View in a map
195-197 Sumatra Road, London, England, NW6 1PF
  • Place, Freud Museum
    ‪18 min walk‬
  • Place, Hampstead Heath
    ‪6 min drive‬
  • Place, Primrose Hill
    ‪11 min drive‬
  • Airport, London (LHR-Heathrow)
    ‪71 min drive‬

Room options

View all photos for Double Room, Shared Bathroom

Double Room, Shared Bathroom

Double Room, Shared Bathroom

8.0 out of 10
Very good
(1 review)
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Double Room, Ensuite

Double Room, Ensuite

Double Room, Ensuite

9.4 out of 10
Exceptional
(6 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Suite, Shared Bathroom (with sofa bed)

Suite, Shared Bathroom (with sofa bed)

Suite, Shared Bathroom (with sofa bed)

  • 1 bedroom
  • Sleeps 6
  • 1 Double Bed, 2 Single Beds and 1 Double Sofa Bed

View all photos for Quadruple Room, Ensuite (Double and Two Single Bed)

Quadruple Room, Ensuite (Double and Two Single Bed)

Quadruple Room, Ensuite (Double and Two Single Bed)

10.0 out of 10
Exceptional
(1 review)
  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed and 2 Single Beds

View all photos for Single Room, Shared Bathroom (Mini)

Single Room, Shared Bathroom (Mini)

Single Room, Shared Bathroom (Mini)

8.8 out of 10
Excellent
(5 reviews)
  • 1 bedroom
  • Sleeps 1
  • 1 Single Bed

View all photos for Single Room, Ensuite (Mini)

Single Room, Ensuite (Mini)

Single Room, Ensuite (Mini)

10.0 out of 10
Exceptional
(2 reviews)
  • 1 bedroom
  • Sleeps 1
  • 1 Single Bed

View all photos for Triple Room, Ensuite (Double and Single Beds)

Triple Room, Ensuite (Double and Single Beds)

Triple Room, Ensuite (Double and Single Beds)

8.0 out of 10
Very good
(2 reviews)
  • 1 bedroom
  • Sleeps 3
  • 1 Single Bed and 1 Double Bed

View all photos for Twin Room, Ensuite

Twin Room, Ensuite

Twin Room, Ensuite

  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds

View all photos for Studio, Ensuite (Studio Suite)

Studio, Ensuite (Studio Suite)

Studio, Ensuite (Studio Suite)

10.0 out of 10
Exceptional
(1 review)
  • 16 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

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About this property

Charlotte Guest House

This smoke-free guesthouse features free Wi-Fi in public areas and multilingual staff assistance.
Charlotte Guest House offers 49 accommodations. Housekeeping is provided on a daily basis.
During your stay at Charlotte Guest House, you'll be within walking distance of Hampstead Heath. You'll find features such as free WiFi in public areas.
  • Free WiFi and wired Internet in some public areas
  • Amenities include multilingual staff
  • 10 minutes by car from Marble Arch and 11 minutes from Hyde Park
Charlotte Guest House offers its guests multilingual staff. Public spaces have free WiFi and wired Internet.

This London guest house is smoke free.

Property amenities

Internet

  • Available in some public areas: Free WiFi and wired internet

Guest services

  • Housekeeping (daily)
  • Multilingual staff

Accessibility

  • No lift

More

  • Smoke-free property

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: 11:30 PM

Early check-in subject to availability

Contactless check-in and check-out are available

Minimum check-in age - 18

Check-out

Check-out before 11:00 AM

Contactless check-out

Special check-in instructions

Guests will receive an email with check-in information

Information provided by the property may be translated using automated translation tools

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.

Payment types at the property

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit/debit cards
Guests will receive an email with check-in instructions.
If you cancel your booking, you'll be subject to the property's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Please note that this property can refuse certain bookings for the purpose of group events or parties, which include pre-wedding stag/bachelor and hen/bachelorette parties.

Property is also known as

Charlotte Guest House Hotel London

Charlotte Guest House Hotel

Charlotte Guest House London

Charlotte Guest House

Charlotte Guest House Hotel London

Charlotte Guest House Hotel

Charlotte Guest House London

Hotel Charlotte Guest House London

London Charlotte Guest House Hotel

Hotel Charlotte Guest House

Charlotte Guest House London

Charlotte Guest House London

Charlotte Guest House Guesthouse

Charlotte Guest House Guesthouse London

Charlotte Guest House Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 270 out of 705 reviews
Rating 8 - Good. 298 out of 705 reviews
Rating 6 - Okay. 100 out of 705 reviews
Rating 4 - Poor. 22 out of 705 reviews
Rating 2 - Terrible. 15 out of 705 reviews

8.6/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

7.8/10

Property conditions & facilities

Reviews

10/10 Excellent

Bobby

Stayed 1 night in Dec 2025

10/10 Excellent

Bobby

Stayed 1 night in Dec 2025

10/10 Excellent

Robert

Stayed 3 nights in Nov 2025

10/10 Excellent

joanne

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean warm comfortable ensuite room with a handy little kitchen - we didn't use all the facilities but it was very useful to have a fridge and breakfast bar and the shower was great . Considering it was just off a main road and so close to the Thameslink it was a nice quiet street and we slept very well . Great selection of cafes / restaurants / shops very close and great transport links to everywhere in London and beyond . Slightly unpleasant smell in the bathroom on arrival but I would definitely stay again . The staff were also helpful and it was reasonably priced for the area we were in.
Stayed 3 nights in Nov 2025

10/10 Excellent

Mark

It was a pleasurable experience.
Stayed 1 night in Nov 2025

10/10 Excellent

Robert

Stayed 4 nights in Oct 2025

10/10 Excellent

Tyler

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy check in, perfect distance to multiple transportation options and dining selections
Stayed 3 nights in Oct 2025

10/10 Excellent

Valia

Business traveller
Liked: Cleanliness, property conditions & facilities, room comfort
Everything was clean (ie, room, towels, bed sheets and shared bathroom). Room is comfortable. House location is also very good.
Stayed 1 night in Sep 2025

10/10 Excellent

Constance

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Our stay was very pleasant. We liked the location - just a few blocks from the Tube and train. There were good places to eat breakfast nearby and restaurants in the evening. Staff were friendly and helpful. The room was spacious and comfortable compared to other places I have stayed in London. Recommended.
Stayed 3 nights in Apr 2025

10/10 Excellent

Mark

Stayed 2 nights in Sep 2025

10/10 Excellent

Saira Charlotte

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2025

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2025

8/10 Good

Matthew

Travelled with family
Liked: Cleanliness, staff & service, room comfort
On arrival we were told our room was 3 minutes walk from the actual address of the Charlotte Hotel. Our other family members were in a 3rd property altogether. The reception staff was very friendly and helpful. The rooms were a little aged but clean and tidy with drink making facilities. Be sure to book separate parking!
Stayed 1 night in Aug 2025

10/10 Excellent

Carl

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

Geneviève

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Jul 2025

6/10 Okay

Leanabeth

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jul 2025

8/10 Good

Urszula

Liked: Cleanliness, staff & service, property conditions & facilities
Good place to stay for a short time.
Stayed 1 night in Jul 2025

10/10 Excellent

Yvonne

Liked: Cleanliness, staff & service
The reception staff were great, so friendly and helpful. Booked the triple room and it was spacious and clean. No aircon, which was inconvenient during the summer heatwave.
Stayed 1 night in Jul 2025

10/10 Excellent

Yasmin

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
It was very cute and convenient. The location was amazing! Which really lucked out with our group. Would definitely stay again
Stayed 7 nights in Jun 2025

8/10 Good

Robert

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

2/10 Terrible

La Shawna

Disliked: Cleanliness, staff & service
Stayed 1 night in May 2025

10/10 Excellent

Sophie

Stayed 1 night in Apr 2025

10/10 Excellent

Lorraine

Liked: Cleanliness, staff & service, property conditions & facilities
We found the facilities to be on a par with any hotel we have used. What was excellent was the quietness we needed after along flight from NZ The staff were so helpful. We would stay there again
Stayed 2 nights in Apr 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

Janna

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We’ve stayed here before and we love it. The room was spacious and clean and we got fresh linen daily. The staff were available by WhatsApp if you didn’t make it to reception. We missed them serving breakfast but there is a discount to a local cafe now instead. We didn’t use it but it looked nice. Would stay again for sure
Stayed 3 nights in Mar 2025

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