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Hampton by Hilton London Docklands

3.5 star property

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Photo gallery for Hampton by Hilton London Docklands

Reception
Exterior
In-room safe, desk, laptop workspace, blackout curtains
Fitness facility
Property amenity

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pet-friendly
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Gym

Explore the area

View in a map
Dockside Road, London, England, E16 2FQ
  • Place, ExCeL Exhibition Centre
    ‪6 min walk‬
  • Place, Thames Barrier Park
    ‪10 min walk‬
  • Place, University of East London, Docklands Campus
    ‪18 min walk‬
  • Airport, London (LCY-London City)
    ‪12 min walk‬

Room options

View all photos for Room, 1 Queen Bed

Room, 1 Queen Bed | Living area | Flat-screen TV

Room, 1 Queen Bed

8.8 out of 10
Excellent
(36 reviews)
  • 20 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Twin Room

Twin Room | In-room safe, desk, laptop workspace, blackout curtains

Twin Room

9.2 out of 10
Wonderful
(24 reviews)
  • 20 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Family Room, 1 Queen Bed

Family Room, 1 Queen Bed | In-room safe, desk, laptop workspace, blackout curtains

Family Room, 1 Queen Bed

8.8 out of 10
Excellent
(25 reviews)
  • 24 sq m
  • Sleeps 3
  • 1 Queen Bed

View all photos for Room, 1 Queen Bed, Accessible

Room, 1 Queen Bed, Accessible | In-room safe, desk, laptop workspace, blackout curtains

Room, 1 Queen Bed, Accessible

8.0 out of 10
Very good
(11 reviews)
  • 22 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Twin Room, Accessible

Twin Room, Accessible | In-room safe, desk, laptop workspace, blackout curtains

Twin Room, Accessible

7.8 out of 10
Good
(9 reviews)
  • 26 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Deluxe Room

In-room safe, desk, laptop workspace, blackout curtains

Deluxe Room

9.2 out of 10
Wonderful
(7 reviews)
  • Sleeps 2
  • 1 Double Bed

View all photos for Queen Room

In-room safe, desk, laptop workspace, blackout curtains

Queen Room

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 2

View all photos for Twin Room

In-room safe, desk, laptop workspace, blackout curtains

Twin Room

  • Sleeps 2

View all photos for Accessible Twin Room

In-room safe, desk, laptop workspace, blackout curtains

Accessible Twin Room

  • Sleeps 2

View all photos for Accessible Queen Room

In-room safe, desk, laptop workspace, blackout curtains

Accessible Queen Room

  • Sleeps 2

View all photos for Corner Queen Room

In-room safe, desk, laptop workspace, blackout curtains

Corner Queen Room

  • Sleeps 2

View all photos for Queen Family Room

In-room safe, desk, laptop workspace, blackout curtains

Queen Family Room

  • Sleeps 3

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About this property

Hampton by Hilton London Docklands

This smoke-free hotel features a restaurant, a fitness centre and a bar/lounge. Free on-the-go breakfast and free WiFi in public areas are also provided. Additionally, a snack bar/deli, self parking and a business centre are on-site. Housekeeping is available on request.
Hampton by Hilton London Docklands offers 209 accommodations with laptop-compatible safes and a safe. Flat-screen televisions are featured in guestrooms. Bathrooms include a shower and complimentary toiletries.

This London hotel provides complimentary wireless Internet access, with a speed of 25+ Mbps. Business-friendly amenities include desks and telephones. Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include a fitness centre.
The free breakfast at Hampton by Hilton London Docklands gets high marks from our customers. During your stay, you'll be within walking distance of ExCeL Exhibition Centre. You'll find features such as free WiFi in public areas, plus a restaurant and a gym.
  • Free on-the-go breakfast served daily
  • Free Wi-Fi (speed: 25+ Mbps)
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Self-parking available for a fee
  • Amenities include a front desk safe, a business centre and meeting rooms
  • On-site recreation includes a gym
  • Guests have great things to say about the breakfast and the clean guestrooms
  • 11 minutes by car from ExCeL Exhibition Centre and 12 minutes from O2 Arena
  • Dogs welcome for a fee
Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. Free breakfast is available daily. A computer station is on site and WiFi is free in public spaces.

Business amenities include a business centre and meeting rooms. A fitness centre, multilingual staff, and laundry facilities are also featured at the business-friendly Hampton by Hilton London Docklands. Parking is available for a fee.

This 3.5-star London hotel is smoke free.

Guests are served a free on-the-go breakfast daily from 6 AM to 10 AM.
Hampton by Hilton London Docklands has a restaurant on site.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Parking on site (GBP 15 per day)
  • Limited on-site self parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free on-the-go breakfast available daily 6 AM to 10 AM
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Things to do

  • Gym

Family friendly

  • In-room cot
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • Business centre
  • Computer station
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 5 accessible parking spaces
  • Bathroom emergency pull cord
  • Braille/raised signage
  • Grab bar near toilet (71 centimetre high)
  • Lift (99 centimetre wide door)
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible bathroom vanity (74 centimetre high)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (75 centimetre high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 7 floors
  • Banquet hall
  • Built in 2017
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot

Bathroom

  • Free toiletries
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV

More

  • Air conditioning (climate-controlled)
  • Desk
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Contactless check-out
Late check-out subject to availability
Late check-out fee: GBP 20

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
Third party payments are not accepted.

Access methods

Staffed front desk

Pets

  • Pets: GBP 30 per accommodation (varies based on length of stay)
  • Only dogs are allowed
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Self-parking fee: GBP 15.00 per day
  • Pet fee: GBP 30 per accommodation (varies based on length of stay)
  • Service animals are exempt from fees
  • Late check-out fee: GBP 20 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
To arrange for check-in, guests must contact the property in advance of arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hampton Hilton London Docklands Hotel
Hampton Hilton Docklands Hotel
Hampton Hilton London Docklands
Hampton Hilton Docklands
Hampton by Hilton London Docklands Hotel
Hampton by Hilton London Docklands London
Hampton by Hilton London Docklands Hotel London

Hampton by Hilton London Docklands Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 541 out of 1003 reviews
Rating 8 - Good. 289 out of 1003 reviews
Rating 6 - Okay. 94 out of 1003 reviews
Rating 4 - Poor. 38 out of 1003 reviews
Rating 2 - Terrible. 41 out of 1003 reviews

9.0/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

8.8/10

Property conditions & facilities

Reviews

4/10 Poor

Bradley

Business traveller
Disliked: Staff & service
The room was not what I paid extra for, I paid for a queen deluxe and was put in a twin room. When I raised the issue, they told me they had no rooms left for the queen, which is extremely infuriating because I paid extra for it
Stayed 1 night in Dec 2025

8/10 Good

Allan

Stayed 2 nights in Nov 2025

2/10 Terrible

Chantelle

Disliked: Cleanliness, staff & service, amenities
The room was terrible. The beds were really uncomfortable and the pillows were awful like paper. Would not recommend
Stayed 1 night in Dec 2025

10/10 Excellent

John

Stayed 1 night in Dec 2025

2/10 Terrible

Teybah

Disliked: Staff & service
Stayed 1 night in Dec 2025

10/10 Excellent

MICHELLE

Travelled with family
Liked: Cleanliness, staff & service, amenities
Very clean room. Friendly staff in the breakfast room. Helpful reception staff.
Stayed 2 nights in Nov 2025

10/10 Excellent

Andrew

Stayed 1 night in Dec 2025

10/10 Excellent

Rabab

Travelled with family
Liked: Cleanliness, staff & service, amenities
Clean room Good complimentary breakfast
Stayed 3 nights in Nov 2025

10/10 Excellent

John

Stayed 2 nights in Nov 2025

4/10 Poor

elaine

Disliked: Staff & service, room comfort
We stayed 3 nights first night we came back late and room was freezing we put the heating on and went to bed was cold all evening , following night the same next Day we came back earlier so called reception a lady came up and put it in and checked settings told us would take 15 mins still nothing she came up again and told us they had done something down stairs so should park again she reset it nothing we then called down as freezing asked for an extra quilt they rang back and said only had a flat sheet !! Then she came up with a quilt . Then over an hour later around 930pm we started getting a peep we called again she came up and turned it off completely in room said she would speak to her colleague to put it back in in 2 hours even tho wasn’t working she said she would log with maintenance said did we want to move rooms but it was late and our last night she told us to speak to reaction in check out which we did they fobbed us off saying there was no duty manager on ?!? Really . Breakfast was cold we init went down first day then tried second day still cold so init had a drink and ate for . I know included but poor . We feel very unsatisfied with what we paid and being cold surely Hampton by Hilton this isn’t your normal standards . Won’t be recommending didn’t get resolved poor stay .
Stayed 3 nights in Nov 2025

10/10 Excellent

Donald

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
A fine hotel. Clean and well maintained. Not too sure about the Gucci tracksuit wearing staff though.
Stayed 1 night in Nov 2025

10/10 Excellent

Wayne

Stayed 4 nights in Nov 2025

10/10 Excellent

David

Travelled with family
Spacious clean rooms. The breakfast had something for everyone. Very good choice
Stayed 3 nights in Nov 2025

10/10 Excellent

Rhys

Liked: Cleanliness, staff & service, amenities
.
Stayed 2 nights in Nov 2025

6/10 Okay

Lars

Stayed 1 night in Nov 2025

10/10 Excellent

Bev

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Nov 2025

10/10 Excellent

Namita

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Good location, excellent connectivity to London central. Big rooms, well maintained, very good staff.
Stayed 1 night in Nov 2025

10/10 Excellent

Alessia

Stayed 3 nights in Nov 2025

10/10 Excellent

John

Liked: Cleanliness, staff & service, amenities
Yes for both
Stayed 2 nights in Nov 2025

10/10 Excellent

reza

Exceptionally
Stayed 1 night in Nov 2025

8/10 Good

Ekpo

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Nov 2025

6/10 Okay

Luis, Stanton

Travelled with family
Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
The front desk service was terrible. They weren't attentive, they didn't greet guests, and I was annoyed when one of them called my personal phone asking me to open the door for another guest. What a lack of professionalism!
Stayed 3 nights in Nov 2025

10/10 Excellent

Helen

Stayed 1 night in Nov 2025

10/10 Excellent

Laura

Liked: Cleanliness, staff & service, amenities
Clean room, friendly staff, excellent breakfast
Stayed 1 night in Nov 2025

10/10 Excellent

Harvinder

Stayed 1 night in Nov 2025