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ARK Canary Wharf

4.0 star property

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Photo gallery for ARK Canary Wharf

Fitness studio
Lobby sitting area
Lobby
Reception
Indoor pool

Reviews

7.6 out of 10
Good

Popular amenities

  • Free Wi-Fi
  • Breakfast available
  • Parking available
  • Laundry room

Explore the area

View in a map
20 Crossharbour Plaza, London, England, E14 9YF
  • Place, One Canada Square
    ‪14 min walk‬
  • Place, Thames River
    ‪16 min walk‬
  • Place, Cutty Sark
    ‪8 min drive‬
  • Airport, London (LHR-Heathrow)
    ‪88 min drive‬

Room options

View all photos for Classic Studio

Classic Studio | Private kitchen | Fridge, stovetop, coffee/tea maker, electric kettle

Classic Studio

  • 16 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Premium Studio

Memory-foam beds, in-room safe, laptop workspace, blackout curtains

Premium Studio

  • 20 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for One Bedroom Flat

Memory-foam beds, in-room safe, laptop workspace, blackout curtains

One Bedroom Flat

7.0 out of 10
Good
(7 reviews)
  • 30 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Big Studio

Memory-foam beds, in-room safe, laptop workspace, blackout curtains

Big Studio

  • 30 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Classic studio

Memory-foam beds, in-room safe, laptop workspace, blackout curtains

Classic studio

  • Sleeps 2

View all photos for Premium Studio

Memory-foam beds, in-room safe, laptop workspace, blackout curtains

Premium Studio

  • Sleeps 2

View all photos for One Bedroom Flat

Memory-foam beds, in-room safe, laptop workspace, blackout curtains

One Bedroom Flat

  • Sleeps 2

Basic Studio

  • Sleeps 2
  • 1 Double Bed

View all photos for Studio

Studio | Memory-foam beds, in-room safe, laptop workspace, blackout curtains

Studio

  • Sleeps 1
  • 1 Single Bed

Cozy Studio

  • Sleeps 1

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  • Free Wi-Fi
  • Air-conditioning
  • Breakfast available
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4.3 out of 5, Excellent, 1,376 reviews
The price is €77
includes taxes & fees
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About this property

ARK Canary Wharf

Along with an indoor pool, this smoke-free hotel has a 24-hour fitness centre and a snack bar/deli. WiFi in public areas is free. Additionally, a coffee shop/cafe, self parking and coffee/tea in a common area are on-site. Weekly housekeeping is available.
ARK Canary Wharf offers 151 accommodations with laptop-compatible safes and coffee/tea makers. Beds feature memory foam mattresses. Accommodation at this 4-star hotel has kitchenettes with fridges, stovetops and kitchenware and utensils. Bathrooms include a shower, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. 32-inch LED televisions come with cable channels. Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on a weekly basis.

Recreational amenities at the hotel include an indoor pool and a 24-hour fitness centre.
Our customers tell us that they can't get enough of the pool at ARK Canary Wharf. During your stay, you'll be within walking distance of Cutty Sark. Enjoy features like free WiFi in public areas, plus an indoor pool and a 24-hour gym.
  • Free WiFi
  • Enjoy a bite to eat at the café
  • Full breakfast served daily for a fee
  • Self-parking available for a fee
  • Take a swim in the indoor pool
  • Amenities include a front desk safe, laundry facilities and multilingual staff
  • On-site recreation includes a 24-hour gym
  • Guests really like the accommodation for the cleanliness and comfy beds
  • 8 minutes by car from ExCeL Exhibition Centre and 9 minutes from Tower Bridge
Along with a coffee shop/cafe, there's a snack bar/deli on site. Public spaces have free WiFi. ARK Canary Wharf offers its guests an indoor pool and a 24-hour fitness centre. A library, multilingual staff, and coffee/tea in common area are also featured at ARK Canary Wharf. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This 4-star London hotel is smoke free.

For a fee, guests can enjoy full breakfast on weekdays from 7:30 AM to 1:00 PM and at the weekend from 8:30 AM to 1:00 PM.
Another Brother – This café serves breakfast, brunch, lunch and light fare. Guests can enjoy drinks at the bar. Happy hour is offered. Open daily.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Covered parking on site (GBP 20 per night)
  • Limited on-site self parking

Food and drink

  • Full breakfast available for a fee 7:30 AM to 1:00 PM on weekdays and 8:30 AM to 1:00 PM on weekends; GBP 7.50 to 20 per person
  • A coffee shop/cafe
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Another Brother

Things to do

  • 24-hour gym
  • Indoor pool
  • Library
  • TV in common areas

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (weekly)
  • Multilingual staff

Business services

  • Coworking space

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Bathroom emergency pull cord
  • Grab bar near toilet
  • Lift
  • Low-height counter and sink
  • Raised toilet seat
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)

More

  • 20 floors
  • Built in 2019
  • Communal living room
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Memory foam mattress

Bathroom

  • Free toiletries
  • Hair dryer
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch LED TV with cable channels

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Electric kettle
  • Hob
  • Kitchenette
  • Refrigerator

More

  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children 18 and younger are not allowed at this property. All guests older than 18 are welcome.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately GBP 7.50 to 20 per person
  • Covered self-parking fee: GBP 20 per night
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Long-term renters welcome
Safety features at this property include a carbon monoxide detector, a fire extinguisher and a smoke detector
To arrange for check-in, guests must contact the property in advance of arrival using the information on the booking confirmation. Guests arriving after midnight must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Children 18 years old and younger aren't allowed at this property.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.

Property is also known as

ARK Canary Wharf Hotel
ARK Canary Wharf London
ARK Canary Wharf Hotel London

ARK Canary Wharf Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 667 out of 1581 reviews
Rating 8 - Good. 349 out of 1581 reviews
Rating 6 - Okay. 218 out of 1581 reviews
Rating 4 - Poor. 161 out of 1581 reviews
Rating 2 - Terrible. 186 out of 1581 reviews

7.8/10

Cleanliness

8.0/10

Staff & service

7.8/10

Amenities

7.6/10

Property conditions & facilities

Reviews

8/10 Good

Mariam

Liked: Cleanliness
The studio is fair enough for the price. I love the pool, and the pool views. I wish I got my room clean everyday thou.
Stayed 4 nights in Jan 2026

10/10 Excellent

Carmen

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was lovely
Stayed 1 night in Jan 2026

8/10 Good

Amy

Liked: Property conditions & facilities
Stayed 3 nights in Jan 2026

6/10 Okay

Madison

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Great pool which is why I booked, but the bed was smaller than a double so not comfortable for a couple. The train was also really close to our window so both of those things meant we didn’t have a good night’s sleep! Communal area and cafe downstairs was really nice though
Stayed 2 nights in Dec 2025

2/10 Terrible

Cara

Liked: Amenities
Disliked: Cleanliness, staff & service
The room was very dirty and also had a very strong smell in the shower drain which filled the room every time you opened the bathroom door. The bedsheets were not clean and the tv didnt work
Stayed 1 night in Dec 2025

10/10 Excellent

Crystal

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay, the room was clean and the kitchen well equipped with fridge, microwave, stove, kettle. well organise, compact room.
Stayed 2 nights in Dec 2025

8/10 Good

Aon

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel was superb but lacked a proper restaurant
Stayed 6 nights in Dec 2025

4/10 Poor

Kristy

Disliked: Cleanliness, staff & service, property conditions & facilities
I was disappointed with the housekeeping service during my stay. The property only offers cleaning every 3 days, and when I requested an early cleaning before that period, the staff came but did not actually clean the room. No fresh towels, soap, or shampoo were provided. I also had to request replacement toilet paper, which was then left outside the door on the floor, showing a lack of care for hygiene and germs. Overall, the service felt inattentive and unprofessional.
Stayed 4 nights in Dec 2025

6/10 Okay

Dylan

Stayed 6 nights in Dec 2025

10/10 Excellent

Kahlil

Liked: Cleanliness, amenities, property conditions & facilities
Yes
Stayed 3 nights in Dec 2025

4/10 Poor

Hayley

Liked: Cleanliness, staff & service
Asked about the to being fixed twice still not done. Sink didn’t empty properly and the bed was very uncomfortable Breakfast was excellent and room clean
Stayed 1 night in Dec 2025

4/10 Poor

Faith

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort
Bed was so small - not a standard double. Kettle in one room was broken and they also couldn't watch the TV as they wanted proof of TV licence.
Stayed 1 night in Dec 2025

4/10 Poor

Maisie

Stayed 1 night in Dec 2025

8/10 Good

Elisabeth

Liked: Staff & service, amenities
The room was quite ok, could be a little cleaner and the shower door was broken. But the pool area is great, also the opening hours for it
Stayed 2 nights in Dec 2025

2/10 Terrible

Sima

Travelled with family
Disliked: Cleanliness
The room was so unclean upon arrival and whilst I was undressed someone walked into the room ready to clean. This should’ve been done prior to me checking into the room. I wasn’t expecting to be fully undressed bare bottomed and have room service walk in unannounced. Like at least knock on the room. The room was so unclean with hair and fluff from previous still there. The floor had sticky residue and even when I asked for it to be cleaned it wasn’t. I was moved to another room the next day upon complaining and yet again the room was unclean there’s hair in the bed all on the floor and it’s just so unsanitary.
Stayed 2 nights in Dec 2025

10/10 Excellent

Yash

Stayed 2 nights in Dec 2025

6/10 Okay

Tina

Liked: Cleanliness
Shower door kept falling off the frame, room was okay otherwise.
Stayed 3 nights in Dec 2025

8/10 Good

keisha

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
decent hotel, I really enjoy the spa
Stayed 1 night in Dec 2025

6/10 Okay

Mei Lai

Liked: Cleanliness, property conditions & facilities
I specifically requested a quiet room when making the reservation, but was given a room next to the railway. Trains started running around 5am and continued until nearly midnight, making it very difficult to sleep. I only realised how noisy it was after going to bed, so I did not ask to change rooms, but I slept poorly for all three nights. The room was very small, though acceptable for two people. There were hooks, but no pots or plates provided. The facilities were a plus: the swimming pool was clean, and the dry sauna, steam room and jacuzzi were nice and well maintained. There is also a gym, although I did not have time to use it. The hotel is located in Zone 2, with convenient access to the city centre.
Stayed 3 nights in Dec 2025

10/10 Excellent

Shauna

Stayed 1 night in Dec 2025

8/10 Good

Colin

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The staff were fantastic! The top floor exquisite to work and relax on. Just needs a restaurant on site
Stayed 21 nights in Dec 2025

10/10 Excellent

Kelvin Sidney

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
really great stay i will definatly use again for business
Stayed 3 nights in Dec 2025

10/10 Excellent

kridos

Stayed 1 night in Dec 2025

10/10 Excellent

David

Stayed 2 nights in Dec 2025

4/10 Poor

shiva

Stayed 1 night in Dec 2025

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