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The Hatton Apartments

4.0 star property

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Elite Apartment, 1 Bedroom, Garden View (APT 4) | 1 bedroom, Egyptian cotton sheets, premium bedding, blackout curtains
Garden
Smart TV, Netflix
Deluxe Apartment, 1 King Bed with Sofa bed, Garden View (APT 3) | Private kitchen | Fridge, microwave, oven, stovetop
Deluxe Apartment, 1 King Bed with Sofa bed, Garden View (APT 3) | Living area | Smart TV, Netflix

Reviews

5.8 out of 10

Popular amenities

  • Kitchen
  • Washing machine
  • Parking included
  • Free Wi-Fi
  • Outdoor space

Explore the area

View in a map
Hatton Rd, Feltham, England, TW14 9QS
  • Place, Hounslow Urban Farm
    ‪18 min walk‬
  • Place, Bedfont Lakes Country Park
    ‪7 min drive‬
  • Place, LEGOLAND® Windsor
    ‪31 min drive‬
  • Airport, London (LHR-Heathrow)
    ‪10 min drive‬

Room options

View all photos for Deluxe Apartment, Multiple Beds (APT 1)

Smart TV, Netflix

Deluxe Apartment, Multiple Beds (APT 1)

  • Sleeps 4
  • 2 Single Beds and 1 Double Sofa Bed
  • Free Wi-Fi

View all photos for Deluxe Apartment, 1 King Bed with Sofa bed, Garden View (APT 2)

Smart TV, Netflix

Deluxe Apartment, 1 King Bed with Sofa bed, Garden View (APT 2)

  • Garden view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed
  • Free Wi-Fi

View all photos for Deluxe Apartment, 1 King Bed with Sofa bed, Garden View (APT 3)

Deluxe Apartment, 1 King Bed with Sofa bed, Garden View (APT 3) | 1 bedroom, Egyptian cotton sheets, premium bedding, blackout curtains

Deluxe Apartment, 1 King Bed with Sofa bed, Garden View (APT 3)

  • Garden view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed
  • Free Wi-Fi

View all photos for Elite Apartment, 1 Bedroom, Garden View (APT 4)

Elite Apartment, 1 Bedroom, Garden View (APT 4) | Private kitchen | Fridge, microwave, oven, stovetop

Elite Apartment, 1 Bedroom, Garden View (APT 4)

  • Garden view
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Single Sofa Bed
  • Free Wi-Fi

View all photos for Deluxe Apartment, 1 Bedroom, Garden View

Deluxe Apartment, 1 Bedroom, Garden View | 1 bedroom, Egyptian cotton sheets, premium bedding, blackout curtains

Deluxe Apartment, 1 Bedroom, Garden View

  • Garden view
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed and 1 Single Bed
  • Free Wi-Fi

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About this property

The Hatton Apartments

This smoke-free apartment building features express check-in, express check-out and a garden. Free WiFi in public areas and free self parking are also provided. Each apartment boasts a deep soaking tub and offers free WiFi and a kitchen. For a bit of entertainment, a Smart TV comes with Netflix, and guests can also appreciate conveniences, such as a washing machine and a fridge. Weekly housekeeping is available.
The Hatton Apartments offers 4 accommodations with a hairdryer and an iron/ironing board. Beds feature Egyptian cotton sheets and premium bedding. Accommodation at this 4-star apartment has kitchens with fridges, stovetops, microwaves and kitchenware and utensils. Bathrooms include baths or showers with a deep soaking bath and complimentary toiletries.

Guests can surf the web using complimentary wireless Internet access. Smart televisions come with Netflix. Housekeeping is offered on a weekly basis and hypo-allergenic bedding can be requested. Housekeeping is provided on a limited basis.

During your stay at The Hatton Apartments, you'll be close to Twickenham Stadium. You'll find features such as free WiFi in public areas and free self-parking. This upmarket apartment building has 4 apartments. Enjoy your stay with amenities like free WiFi and a deep-soaking bath in each apartment.
  • Each apartment offers a kitchen, a washing machine and a deep-soaking bath
  • Free WiFi
  • Free self-parking
  • 11 minutes by car from River Thames and 11 minutes from Twickenham Stadium
The Hatton Apartments offers its guests a garden, express check-in, and express check-out. WiFi is free in public spaces. Free self parking is available.

This 4-star Feltham apartment is smoke free.

Property amenities

Internet

  • Available in the apartment: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Limited on-site self parking

Kitchen

  • Cookware, dishware, and utensils
  • Dishwasher
  • Electric kettle
  • Hob
  • Microwave
  • Oven
  • Refrigerator
  • Toaster

Bedrooms

  • Bedroom
  • Egyptian cotton sheets
  • Hypo-allergenic bedding

Bathroom

  • Bathtub or shower
  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Netflix
  • Smart TV

Outdoor areas

  • Garden

Laundry

  • Laundromat nearby
  • Laundry detergent
  • Washing machine

Comfort

  • Heating

Pets

  • No pets allowed

Suitability/Accessibility

  • No lift
  • Smoke-free property

Services and conveniences

  • Blackout drapes
  • Iron/ironing board
  • Weekly housekeeping

Location highlights

  • Near a metro station
  • Near a train station
  • Near the airport

Things to do

  • Theme park nearby

Safety features

  • Carbon monoxide detector (host has indicated there is a carbon monoxide detector on the property)
  • Smoke detector (host has indicated there is a smoke detector on the property)
  • Security system

General

  • 4 units
  • Garden
  • Soundproofing

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 10:00 PM
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in and check-out are available
Express check-in available
Minimum check-in age - 25

Check-out

Check-out before 11:00 AM
Contactless check-out
Late check-out subject to availability
Express check-out available

Special check-in instructions

There is no front desk at this property
Guests will receive lockbox information
Information provided by the property may be translated using automated translation tools

Access methods

Lockbox

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: GBP 200.00 per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Early check-in is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
On-site parties or group events are strictly prohibited
Host has indicated that there is a carbon monoxide detector on the property
Host has indicated that there is a smoke detector on the property
Safety features at this property include a security system
This property is professionally cleaned
This property does not have a front desk. Guests will receive lockbox information.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.

Property is also known as

The Hatton Apartments Feltham
The Hatton Apartments Apartment
The Hatton Apartments Apartment Feltham

The Hatton Apartments Reviews

Reviews

5.8
Rating 10 - Excellent. 2 out of 20 reviews
Rating 8 - Good. 6 out of 20 reviews
Rating 6 - Okay. 3 out of 20 reviews
Rating 4 - Poor. 5 out of 20 reviews
Rating 2 - Terrible. 4 out of 20 reviews

5.8/10

Cleanliness

4.8/10

Staff & service

5.2/10

Amenities

5.0/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Robert

Liked: Cleanliness, room comfort, communication

Decent and close to Heatrow.

Location is good. I had a nice big apartment, clean, basic but all in. I will go again for sure.
Stayed 1 night in May 2025
Verified

8/10 Good

Elisabeth

Liked: Cleanliness, communication
Disliked: Room comfort

Good

It was a very nice place clean and fresh. The only problem was that the sofa bed was just useless very uncomfortable. I did send a message but we only stay there two nights so they didn’t get time to bring anything better but overall very nice.
Stayed 2 nights in May 2025
Verified

8/10 Good

Elisabeth

Liked: Cleanliness, room comfort, communication

Very good

Yes the apartment is very clean and everything was good nice and in order looking very good. We only had one problem. Well it was quite big. Is that the sofa bed was very uncomfortable with metal sticking out, so we had to borrow some mattresses from some friends nearby.
Stayed 1 night in May 2025
Verified

4/10 Poor

Yaser

Disliked: Cleanliness, amenities, property conditions & facilities, communication
only closeness, it is not even worth a 30$ a night, no AC and you can't open windows due to bugs... backyard is scary. check in is a night mare.
Stayed 1 night in Jun 2024
Verified

8/10 Good

Eric

Liked: Communication
Disliked: Cleanliness, room comfort
Location was what we wanted, it was a apartment which was nice as we had lots of room. Beds were very old, uncomfortable and noticed major amount of brown stains on my mattress. The owners need to do some repairs as the floor in rotten in kitchen and shower nozzle is barely hanging on the wall.
Stayed 2 nights in Sep 2023
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, property conditions & facilities
There is no air conditioner. It is super hot. When you open the window, all the flies come in.
Stayed 1 night in Jul 2019
Verified

4/10 Poor

Andrew

Liked: Cleanliness, communication

Very rough

The apartments are in a poor state. Ours had problems with the door handles, the floor in the kitchen was collapsing and the walls were beaten to hell.
Stayed 1 night in Aug 2022
Verified

2/10 Terrible

Verified traveller

Disliked: Cleanliness, amenities, property conditions & facilities, communication
Avoid at all costs. The unit was not fit to inhabit and was a health hazard. Upon arrival, the unit did not look like the description at all. Flies and dead bugs, pigeon feathers on the bed, no screens on the windows, the thermostat was about to fall off, no garden view, the front of the property was dirty with garbage, live bugs holes and stains on the wall In essence, the unit was not sanitary and not safe.
Stayed 1 night in May 2023
Verified

8/10 Good

Tarquinn

Liked: Communication
The e-mail for check in had not been received on the Hotels.com chat by 2pm, so i messaged and it did come through asap then. On arrival it was easy to find the key box and gain entrance. The stairs in hallway were a bit rough and the carpet is a bit loose and dirty/worn in patches. The door to our room was not very secure and a firm push would open the door without need for a key. There is no deadbolt of chain/lock inside to secure yourself in. The apartment is tired and could do with a layer of paint but as a base it is fine. Bath and shower worked fine with decent enough pressure and hot water. All windows are easy to open to let in fresh air. There was a small drain smell in bathroom but not overwhelming. Double bed is decent size but very old and needs replacing as sagged in spots. Lots of clothes storage space & wallsockets everywhere. Kitchen area is fine, fridge needs a new lightbulb and a couple more pans and a sharp knife would help massively. Kettle, Toaster, microwave, washing machine all worked. table and chairs seats 4. Sofa turned into a double bed for kids who slept fine. If the owenrs did a day of painting and maintenance this would have got 4-5 stars. As is in Heathrow flightpath be aware the planes are super close and noisy.
Stayed 2 nights in Sep 2025
Verified

4/10 Poor

Steven

Disliked: Cleanliness, amenities, property conditions & facilities, communication
Would not recommend. The apartment we were allocated did not have the room / beds confguration as per the photos on the Expedia website. Various apartments were described as Elite and Deluxe but all the photos were just jumbled up. Robindoor.com managed the check in. A few days before arrival they demanded a security deposit and photo ID of all the people staying at the apartment (including my children of 16 and 13) or they would not allow us to check in by not releasing the entry door code and lock box key code. The apartment floor was coverd in coarse black hair like someones dog had been groomed in the kitchen. Worst of all this was after the cleaner had just finished mopping the floor which meant no sweeping had taken place. Just mopping with the dirty mop that sat in the hallway. The bedroom carpet was dirty. Had never seen a hoover. When I rubbed my hand over teh barpet I could sweep up piles of clotted hair. I have pictures but they would make you sick. Would never stay here again. Stay away for your safety.
Stayed 1 night in Aug 2024
Verified

4/10 Poor

Michelle

Disliked: Communication
The check in process was complicated and frustrating. We turned up and followed instructions. The key was not in the box where they said it was. After a lengthy phone call, it was determined someone would give us the key who was inside the property. Turns out, it was a painter who was painting the apartment so we had to wait until he was finished. The bathroom floor tiles were cracked and I subsequently cut my foot on a sharp edge. The listing stated there were 2 beds, one of which was a pull out couch in the main living area. OK, except that the sink tap dripped constantly making it hard to sleep. There was an iron but no ironing board. The front door was flimsy and we could hear every single noise coming from the stairs and adjoining apartments. There was also no air conditioning. I wouldn’t recommend this property at all. The staff on the phone ignored me after I asked for a discount due to the apartment not being available at the time (because of painting). They kept me on hold. I hung up and called back but my call was never answered.
Stayed 6 nights in Jun 2023
Verified

4/10 Poor

Colm L

Disliked: Communication

Shambles House

I booked on a day when hotel rooms were barely available. This was posted as just over a mile from airport. It maybe that as a crow flies but it cost me £25 to get there and £18 to return to the airport. I was exhausted and assumed check in would be easy. The map did not even show the right location. I had residents come out to ask me what I was doing and when I said I’d booked a room they looked incredulous at me. I E mailed and phoned and had to send an ID via E mail and then a £200 deposit. It took an hour to complete all these transactions and finally I was given the house number. It was not the most pleasing of entrances. Rubble and bins made for untidy looking entrance area. The key was in a lock box and my room was on top floor. I would say the place was functional but the bed was comfortable. I couldn’t believe there was no tea or any of the usual hotel extras that tide you till you get to a shop. There was no shop near. No guide book on how to find one. It was so disappointing and I was so tired I slept and left early next morning and back to the airport. It was inhospitable and lacked warmth or appeal. The lack of clear information was a real frustration and not having an address from the outset was poor
Stayed 1 night in Sep 2022
Verified

6/10 Okay

Ian

Disliked: Amenities, communication
Tube station nearby, nothing else to like
Stayed 4 nights in Feb 2022
Verified

2/10 Terrible

Daniel

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
I stayed at hatton apartments and was discusted bed bugs in the bed and was basially eaten over night and all i want offered was 10% off my jext stay,disapointed to say the least
Stayed 2 nights in Feb 2020
Verified

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
this property has bed bugs, I complained to them, and they are nothing but rude. They took it lightly and said nothing was to be done. I asked for a official report to say test have been carried out, but since then have failed to respond to anything.
Stayed 1 night in Nov 2019
Verified

10/10 Excellent

Prathap

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good Location and amenities. Good communication and support from C&P.
Stayed 6 nights in Sep 2019
Verified

6/10 Okay

Thomas

Liked: Cleanliness
Disliked: Communication
Stayed 1 night in Dec 2024
Verified

2/10 Terrible

Sandy

Disliked: Cleanliness, communication
Stayed 1 night in May 2024
Verified

8/10 Good

Tsubasa

Stayed 1 night in Sep 2022
Verified

6/10 Okay

Verified traveller

Stayed 5 nights in Sep 2019