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W12 Rooms

4.0 star property

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Photo gallery for W12 Rooms

Deluxe Double Room (If extra bed required contact Hotel) | In-room safe, soundproofing, iron/ironing board, Internet
Staircase
Single Room | Bathroom | Shower, free toiletries, hair dryer, towels
Reception
Front of property – evening/night

Reviews

8.8 out of 10
Excellent

Popular amenities

  • 24/7 front desk
  • Housekeeping
  • Air conditioning

Explore the area

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54 Uxbridge Road, London, England, W12 8LP
  • Place, Westfield London Shopping Centre
    ‪5 min walk‬
  • Place, Kensington High Street
    ‪17 min walk‬
  • Place, Hyde Park
    ‪12 min drive‬
  • Airport, London (LCY-London City)
    ‪49 min drive‬

Room options

View all photos for Deluxe Double Room (If extra bed required contact Hotel)

Deluxe Double Room (If extra bed required contact Hotel) | In-room safe, soundproofing, iron/ironing board, Internet

Deluxe Double Room (If extra bed required contact Hotel)

9.2 out of 10
Wonderful
(22 reviews)
  • 15 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Double Room

Standard Double Room | In-room safe, soundproofing, iron/ironing board, Internet

Standard Double Room

9.2 out of 10
Wonderful
(25 reviews)
  • 13 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Single Room

Single Room | In-room safe, soundproofing, iron/ironing board, Internet

Single Room

9.4 out of 10
Exceptional
(8 reviews)
  • 12 sq m
  • Sleeps 1
  • 1 Single Bed

View all photos for Triple Room

Triple Room | In-room safe, soundproofing, iron/ironing board, Internet

Triple Room

7.6 out of 10
Good
(4 reviews)
  • 20 sq m
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed

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About this property

W12 Rooms

Guesthouse with a 24-hour front desk, 5-minute walk to Westfield London Shopping Centre
This smoke-free guesthouse features a 24-hour front desk, a porter/bellboy and a front desk safe. Other amenities include ATM/banking services.
W12 Rooms offers 19 air-conditioned accommodations with a safe and complimentary bottles of water. Flat-screen televisions are featured in guestrooms. Bathrooms include a shower, complimentary toiletries and hairdryers. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.
Our customers tell us they can't get enough of W12 Rooms's great location. During your stay, you're just a quick walk from Westfield London Shopping Centre.
  • Services include a porter and luggage storage
  • Guests have great things to say about the helpful staff and the proximity to shopping
  • 5 minutes by foot from Westfield London Shopping Centre and a 3-minute drive from Kensington High Street
W12 Rooms offers its guests a front desk safe, a porter, and an ATM. The front desk is open around the clock.

This 4-star London guest house is smoke free.

Property amenities

Internet

  • Available in all rooms: High-speed internet

Parking and transport

  • No on-site parking available

Family friendly

  • Mini-fridge
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping (daily)
  • Porter/bellhop

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Upper floors accessible by stairs only

More

  • 1 building
  • 4 floors
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV

Food and drink

  • Electric kettle
  • Free bottled water
  • Mini-fridge
  • Tea bags/instant coffee

More

  • Air conditioning
  • Connecting rooms available
  • Heating (climate-controlled)
  • Iron/ironing board on request
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in time starts at 3:00 PM
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for GBP 40 per night.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: GBP 40 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.
This property's porter/bellhop service is available 8 AM to 6 PM.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Alcohol isn't served at W12 Rooms.

National rating

This establishment has received its official star rating from VisitEngland, the National Tourist Board for England.

Property is also known as

W12
W12 Rooms
W12 Rooms House
W12 Rooms House London
W12 Rooms London
W12 Rooms London, England
W12 Rooms Guesthouse London
W12 Rooms Guesthouse
W12 Rooms London
W12 Rooms Guesthouse
W12 Rooms Guesthouse London

W12 Rooms Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 534 out of 1000 reviews
Rating 8 - Good. 336 out of 1000 reviews
Rating 6 - Okay. 73 out of 1000 reviews
Rating 4 - Poor. 32 out of 1000 reviews
Rating 2 - Terrible. 25 out of 1000 reviews

8.8/10

Cleanliness

9.2/10

Staff & service

8.2/10

Amenities

8.6/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

2/10 Terrible

Leona

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This property has gone downhill since I last stayed in 2019. There were stains EVERYWHERE. On the curtain, on the bed runner, the carpet. There were brown stains on the grout in the bathroom and the bathroom hardware was rusted. The towels were haphazardly thrown on the bed and they were a dingy light grey color. It was obvious the towels were originally white. Even the key card had stains on it and looked like it's been through better days. I looked at a total of 3 rooms and they were all in the same condition. I could not book another hotel fast enough!
Stayed 8 nights in Jul 2025

8/10 Good

Nathan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, super convenient to shepherds bush underground station. It is just a little noisy due to being on such a busy road and so close to the mall.
Stayed 1 night in Aug 2025

8/10 Good

Jayne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Handy little place.

Stayed before and the staff were just as pleasant last time as this. Steep steps over four floors make it not great for people with mobility issues but this wasn’t any trouble for us. Clean room and bathroom. Small, quiet fridge in the room. Complimentary water and tea/coffee. Excellent location for Shepherd’s Bush tube and overground. Westfield shopping centre with good amount of restaurants a two minute walk around the corner.
Ignore the bag 😉
Stayed 1 night in Jul 2025

10/10 Excellent

Hakim

Stayed 1 night in Aug 2025

10/10 Excellent

Lisa

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Would definitely book W12 Rooms again. Very friendly staff and quick service. Room was lovely and the bed was so comfortable. There’s a shop literally next door for all groceries, etc The tube is just across the road so it was perfect location for us going to Wembley to see Oasis. Thank you!
Stayed 1 night in Jul 2025

10/10 Excellent

Sam

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

Emily

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The rooms were cleaned daily and the staff went above and beyond for us.
Stayed 3 nights in Jul 2025

10/10 Excellent

Darryl

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

My favourite hotel in Shepherd's Bush!

5-star service from a 3-star hotel. Faultless! I always stay here when I'm in business. It is the best value hotel in Shepherd's Bush and the one with the best location - next to W12 shopping centre and cinema and Shepherd's Bush station and Westfield Shopping Centre. Staff are always lovely and sweet and super helpful, charming and polite. Fully recommend this charming, clean, stellar hotel.
Stayed 1 night in May 2025

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Feels like staying with family! Staff are lovely!

5-star service from a 3-star hotel. Faultless! I always stay here when I'm in business. It is the best value hotel in Shepherd's Bush and the one with the best location - next to W12 shopping centre and cinema and Shepherd's Bush station and Westfield Shopping Centre. Staff are always lovely and sweet and super helpful, charming and polite. Fully recommend this charming, clean, stellar hotel.
Stayed 1 night in Jun 2025

10/10 Excellent

Darryl

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Perfect stay every time!

5-star service from a 3-star hotel. Faultless! I always stay here when I'm in business. It is the best value hotel in Shepherd's Bush and the one with the best location - next to W12 shopping centre and cinema and Shepherd's Bush station and Westfield Shopping Centre. Staff are always lovely and sweet and super helpful, charming and polite. Fully recommend this charming, clean, stellar hotel.
Stayed 1 night in Jun 2025

10/10 Excellent

Darryl

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

5-star service from a 3-star hotel. Faultless!

5-star service from a 3-star hotel. Faultless! I always stay here when I'm in business. It is the best value hotel in Shepherd's Bush and the one with the best location - next to W12 shopping centre and cinema and Shepherd's Bush station and Westfield Shopping Centre. Staff are always lovely and sweet and super helpful, charming and polite. Fully recommend this charming, clean, stellar hotel.
Stayed 1 night in Jun 2025

8/10 Good

Taryn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice stay

The front desk was very helpful. The room was adequate and they let us keep our bags there when we arrived before check in, which was helpful.
Stayed 3 nights in Jul 2025

8/10 Good

William

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Decent stay

The hotel was very well situated for transport links as it is a two minute walk from Shepherds Bush Underground, a five minute walk from the overground and an eight minute walk to Shepherds Bush Market overground. 15 minutes on the train has you in central London. There are plenty good eating places nearby, there is a massive shopping mall around the corner, and it is only a 20 minute walk to the excellent Melody Whisky Bar. The hotel itself is clean and tidy and the staff are friendly. The aircon was welcome in the heatwave when we visited keeping the room at a comfortable and cool temperature. The room is very compact so don’t bring your cat if you intend to swing it, but it is fine for a place to sleep. The mini fridge was also useful to keep some ice cold water to hydrate and cool down in the heat. The one negative is that the area around the hotel is very noisy at night and the windows provide little to no soundproofing. This did result in some disturbed sleep as we stayed over the weekend when it was particularly busy and noisy. Triple glazed windows might be a good upgrade for the hotel (perhaps that is the reason it is wrapped in scaffolding).
Stayed 3 nights in Jul 2025

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great room only accomodation.

Small room only hotel. Room was very clean and well appointed. Staff that I met were all friendly and helpful. No lift in the building, so it may not suit some people, but other than that I have no complaints. Excellent location if you are attending gigs in either Shepherds Bush or Hammersmith. Central line tube station is right outside, so very easy to get around London. Would definitely stay here again.
Stayed 2 nights in Jun 2025

10/10 Excellent

Jeffy

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The space is excellent - its clean and functional. The rooms were a good size and it had almost everything we needed for a night's stay.
Stayed 1 night in Jul 2025

8/10 Good

Lucy

Stayed 4 nights in Jun 2025

8/10 Good

Álvaro

Liked: Cleanliness, amenities, property conditions & facilities
Great service. Clean.
Stayed 3 nights in Jun 2025

8/10 Good

Roger

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great forvan overnight stay

Excellent room for the price. The air-conditioning worked well keeping the temperature pleasant on a very hot day. Also a fridge, hairdryer, tea making facilities and a safe in the room. The shower in the en-suite was fantastic. My only criticism is the bed wasn't as comfortable as it should be but even so I would recommend for an overnight stay.
Stayed 1 night in Jun 2025

10/10 Excellent

Melissa

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

10/10 Excellent

Brendon, Maracas

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Conveniently located
Stayed 6 nights in Jun 2025

10/10 Excellent

Michael

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice staff.
Stayed 3 nights in Jun 2025

10/10 Excellent

Julie

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Close to underground, convenient area
Stayed 1 night in May 2025

6/10 Okay

Tyler

Travelled with partner
W12 Rooms is a convenient place to stay in London. When we arrived, the reception staff were friendly. However, the building is currently covered in scaffolding and wrapped. If I'd known, I would not have booked. You could not see out of the room. The room itself was quite small (a Deluxe room). The runner on the bed was filthy and unclean. It had stains and marks all over it. The room had a quick turnover and a quick clean. The amenities were minimal. The bed was uncomfortable and felt like a waterbed. I probably wouldn't recommend unless you're staying for one evening in London.
Stayed 1 night in Jun 2025

8/10 Good

Sona

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good and convenient accomodation close to the centre. I especially appreciated the staff, who were very attentive, polite and helpful. The area offers many restaurants and shops, Westfield shopping centre, it's close to tube and railway.
Stayed 3 nights in May 2025

10/10 Excellent

Marc

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent hotel, very clean nicely decorated and comfortable
Stayed 1 night in Jun 2025

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