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No.1 by GuestHouse, York

4.0 star property

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Suite (The Bootham) | Egyptian cotton sheets, premium bedding, pillow-top beds, in-room safe
Breakfast, lunch, dinner served; British cuisine
Reception
Couples treatment room(s), hot stone massages, deep-tissue massages
Suite (The Bootham) | Egyptian cotton sheets, premium bedding, pillow-top beds, in-room safe

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Spa
  • Bar
  • Room service
  • 24/7 front desk

Explore the area

View in a map
1 Clifton, York, England, YO30 6AA
  • York Minster
    ‪9 min walk‬
  • Shambles
    ‪12 min walk‬
  • York Christmas Market
    ‪14 min walk‬
  • Leeds (LBA-Leeds Bradford)
    ‪49 min drive‬

Room options

View all photos for Room (Guest Room)

Room (Guest Room) | Egyptian cotton sheets, premium bedding, pillow-top beds, in-room safe

Room (Guest Room)

9.4 out of 10
Exceptional
(14 reviews)
  • 18 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Suite (The Bootham)

Suite (The Bootham) | Egyptian cotton sheets, premium bedding, pillow-top beds, in-room safe

Suite (The Bootham)

10.0 out of 10
Exceptional
(1 review)
  • 42 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Room (Bigger Guest Room)

Room (Bigger Guest Room) | Egyptian cotton sheets, premium bedding, pillow-top beds, in-room safe

Room (Bigger Guest Room)

8.0 out of 10
Very good
(1 review)
  • 22 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Room (Small Guest Room)

Room (Small Guest Room) | Egyptian cotton sheets, premium bedding, pillow-top beds, in-room safe

Room (Small Guest Room)

9.6 out of 10
Exceptional
(8 reviews)
  • 15 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Room (Large Guest Room)

Room (Large Guest Room) | Egyptian cotton sheets, premium bedding, pillow-top beds, in-room safe

Room (Large Guest Room)

9.8 out of 10
Exceptional
(14 reviews)
  • 29 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Suite (The Clifton)

Suite (The Clifton) | Egyptian cotton sheets, premium bedding, pillow-top beds, in-room safe

Suite (The Clifton)

10.0 out of 10
Exceptional
(1 review)
  • 54 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

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About this property

No.1 by GuestHouse, York

Georgian hotel with spa services and 24-hour front desk
Along with a restaurant, this smoke-free hotel has a bar/lounge and a snack bar/deli. WiFi in public areas is free. Additionally, coffee/tea in a common area, massage/treatment rooms and a business centre are on-site.
No.1 by GuestHouse, York offers 38 accommodations with a safe and free newspapers. This individually decorated and furnished accommodation includes desks. Pillowtop beds feature Egyptian cotton sheets and premium bedding. Televisions come with premium digital channels.

Bathrooms include bathrobes, slippers, designer toiletries and complimentary toiletries. This York hotel provides complimentary wireless Internet access, with a speed of 25+ Mbps. Additionally, rooms include coffee/tea makers and a hairdryer. Hypo-allergenic bedding and an iron/ironing board can be requested. Housekeeping is provided on a daily basis.

The recreational activities listed below are available either on-site or nearby; fees may apply.
Guests can pamper themselves by indulging in the on-site spa services. There are 5 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, facials and body scrubs. A variety of treatment therapies are provided, including reflexology.
Our customers tell us that they can't get enough of the helpful staff at No.1 by GuestHouse, York. During your stay, you're just a quick walk from York Minster. You'll find features such as free WiFi in public areas, plus a restaurant and a bar. This property offers pet-friendly amenities, such as food and water bowls.
  • Free Wi-Fi (speed: 25+ Mbps)
  • Enjoy British cuisine while dining at Pearly Cow
  • Full breakfast served daily for a fee
  • Self-parking available for a fee
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes bicycles to rent
  • Within a 15-minute walk of York Minster and Shambles
  • Dogs welcome for a fee (restrictions apply)
  • Pet-friendly amenities are available, including food and water bowls
Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. A business centre, a meeting room, and coworking spaces are available.

WiFi is free in public spaces. Spa services, a library, and multilingual staff are also featured at the boutique No.1 by GuestHouse, York. Limited parking is available for a fee and is offered on a first-come, first-served basis. A complete renovation of No.1 by GuestHouse, York was completed in December 2021.

This 4-star York hotel is smoke free.

For a fee, guests can enjoy full breakfast on weekdays from 7:00 AM to 10:00 AM and at the weekend from 8:00 AM to 10:30 AM.
Pearly Cow – This restaurant specialises in British cuisine and serves breakfast, brunch, lunch and dinner. A children's menu is available.
Rubarb Bar – This cocktail bar only serves light fare. Open daily.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Uncovered parking on site (GBP 25 per day)
  • Limited on-site parking
  • Wheelchair-accessible parking available

Food and drink

  • Full breakfast available for a fee 7:00 AM to 10:00 AM on weekdays and 8:00 AM to 10:30 AM on weekends; GBP 20 per person
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas
  • Couples/private dining
  • Private picnics
  • Snack bar/deli

Restaurants on site

  • Pearly Cow
  • Rubarb Bar

Things to do

  • Bicycle rentals
  • Library

Family friendly

  • Baby toys
  • Children's books
  • Children's games
  • Children's toys
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Guidebooks
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • Business centre
  • Coworking space
  • Meeting room

Spa

  • 5 treatment rooms
  • Body scrubs
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Prenatal massages
  • Reflexology

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 1 building
  • 3 floors
  • Banquet hall
  • Built in 1836
  • Fireplace in lobby
  • Georgian architecture
  • Renovated entire property - December 2021
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Egyptian cotton sheets
  • Hypo-allergenic bedding
  • Pillowtop mattress

Bathroom

  • Children's robes
  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • TV with premium digital channels

Food and drink

  • Coffee/tea maker
  • Limited room service

More

  • Connecting rooms available
  • Desk
  • Fan
  • Free daily newspapers
  • Individual decor
  • Individual furnishings
  • Iron/ironing board on request
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age - 16

Check-out

Check-out before 11 AM
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Guests will receive an email within 10 days before arrival with check-in instructions; front desk staff will greet guests on arrival at the property
Guests driving to the property should contact this property in advance (e.g. directions)
For any questions, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • Pets: GBP 25 per pet, per night
  • Only dogs are allowed
  • Maximum 2 pets
  • Food and water bowls are available
  • Certain rooms only
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for GBP 25 per night.
  • Cots (infant beds) are available for GBP 15.0 per day.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: from approximately GBP 20 per person
  • Uncovered self-parking fee: GBP 25.00 per day
  • Pet fee: GBP 25 per pet, per night
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Crib (infant bed) fee: GBP 15.0 per day
  • Rollaway bed fee: GBP 25 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Guests will receive an email 10 days before arrival with check-in information. Front desk staff will greet guests on arrival at the property. Guests who plan to drive should contact this property in advance for more details (e.g. directions). For any questions, please contact the property using the information on the booking confirmation.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in specific rooms only, which can be requested by contacting the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Property is also known as

Grange Hotel York
Grange York
The Grange Hotel
No.1 by GuestHouse, York York
No.1 by GuestHouse, York Hotel
No.1 by GuestHouse, York Hotel York

No.1 by GuestHouse, York Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 222 out of 263 reviews
Rating 8 - Good. 25 out of 263 reviews
Rating 6 - Okay. 8 out of 263 reviews
Rating 4 - Poor. 6 out of 263 reviews
Rating 2 - Terrible. 2 out of 263 reviews

9.8/10

Cleanliness

9.8/10

Staff & service

9.6/10

Amenities

9.6/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

IAIN

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Lovely hotel and great place to have a drink before venturing out.
Stayed 2 nights in Jun 2025

10/10 Excellent

Angela

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
We absolutely loved our stay at No. 1! The hotel is beautiful, warm, and inviting. The rooms were clean and cozy. The staff were very kind and accommodating. We also enjoyed the spa and restaurant (Pearly Cow). We weren’t informed about the pantry when we checked in, so make sure you ask about it if you stay.
Stayed 2 nights in Jun 2025

8/10 Good

Timothy

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The location of the property is a 15 min walk from train station and a 10 min walk into town. Very accessible. Quiet and safe surroundings. The main positive of this hotel is the staff - friendly, polite and knowledgeable. Great bartenders and a lovely room to sit and drink. I would recommend the restaurant - food was great. Def a place I would stay at next time I’m in York.
Stayed 4 nights in May 2025

10/10 Excellent

Steve

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We had the best stay for our 3rd wedding anniversary. The hotel went above and beyond to make us feel so welcome. It was our first anniversary since we became parents and the hotel were amazing with our baby girl. The room was perfect and so child friendly. The hotel provided a cot bed and also had a tepee play area for our little one to enjoy. We are at the pearly cow restaurant next to the hotel and it was great food and service too. Thank you for an amazing stay to all the fantastic staff at the hotel and we already can’t wait to return in the future for another visit.
Stayed 1 night in Jun 2025

10/10 Excellent

Catherine

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lived up to all my expectations
Stayed 1 night in May 2025

10/10 Excellent

Carl

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Faultless in every way. Certainly stay again and recommend
Stayed 1 night in May 2025

10/10 Excellent

Lucienne

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in May 2025

10/10 Excellent

helen

Stayed 1 night in May 2025

4/10 Poor

Phoebe

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
AMAZING! But……. The hotel is simply stunning; the decor, the atmosphere, the works. It is just gorgeous. The rooms are so tasteful and cosy, and the bar area and lounge were gorgeous for an evening drink. The staff were all unbelievably helpful and friendly and we loved the addition of the pantry for an evening snack. The location is ideal for walking right into the centre of town for food and drinks. We didn’t eat at the Pearly Cow but the menu looked beautiful too. Now for the but… The walls are paper thin. You can hear absolutely everything the guests in the next room are doing. I totally understand that it is an old building, but I do think it’s a shame that steps have not been taken to ensure maximum privacy & comfort, and soundproofing for example. If a cosy night’s sleep that is relaxing is what you are after, I would really strongly consider taking this information on board. Our night was so disturbed we did have quite a poor night’s sleep sadly. We spoke to reception and the manager was great in how she handled our complaint. I do think it is such a shame that such a dampener has been left on our stay. I would maybe have thought twice about booking had I known this would be the experience we would have. Sadly I have to rate the hotel as poor because ultimately, a hotel is for sleeping, and unfortunately we did not get much of that.
Stayed 1 night in May 2025

10/10 Excellent

Prem

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

No1 York

Lovely boutique hotel. Walking distance to all the main attractions. Love the complimentary pantry!
Stayed 2 nights in May 2025

10/10 Excellent

Liam, London

Stayed 1 night in May 2025

10/10 Excellent

Lewis

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

10/10 Excellent

Lisette

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2025

6/10 Okay

Robert A.

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
All staff very professional and friendly. Great breakfast. Very ecclectic property with many stairs and winding ways (seven fire doors from lift to room !)Lights in room very difficult to sort. No functional mirror in bathroom. Coffee machine in room didn’t work.
Stayed 2 nights in May 2025

10/10 Excellent

Melissa

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
Loved this hotel. Funky vibe, quiet, close to downtown. Staff was incredibly friendly and helpful.
Stayed 2 nights in May 2025

10/10 Excellent

nicholas

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

York

Great location with parking . I have stayed here for years .previously it was called the George
Stayed 3 nights in May 2025

10/10 Excellent

Freddie

Loved it

Great hotel! Well located for walking around the city. Beautiful inside, massive comfy bed and nice bar downstairs. Staff all very friendly. Loved the record player in our room too.
Stayed 2 nights in May 2025

10/10 Excellent

Scott

Liked: Cleanliness, staff & service, property conditions & facilities
Great spot for exploring Yorkshire.
Stayed 2 nights in Apr 2025

10/10 Excellent

Neil

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful stay
Stayed 1 night in May 2025

10/10 Excellent

Sarah

Travelled with group
Liked: Amenities
Just a lovely hotel with great vibes and fun environment
Stayed 1 night in May 2025

10/10 Excellent

Isaac

Stayed 2 nights in Apr 2025

10/10 Excellent

Steven

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lovely place to stay

Very nice hotel, excellent friendly staff, lovely additional touches and ideas, great location.
Stayed 2 nights in Apr 2025

4/10 Poor

Zhuofang

Travelled with partner
Very noisy floors, you can hear every step your neighbour above you take.
Stayed 1 night in Mar 2025

6/10 Okay

Zara

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Stay was great in every way although we booked a taxi to the train station at the end. The taxi did not turn up for 20 minutes. In the end I ordered an Uber. My mum who is in her 80s and does not need the stress - and I just made the train. I felt reception dealt with this poorly and were not at all helpful. I had to sort it out
Stayed 1 night in Apr 2025

10/10 Excellent

Kate

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely hotel with quirky decor. A real gem and within easy walking distance of the station and city centre. Great that the staff will pick up your luggage from the station on arrival and it was in our room when we arrived. Afternoon tea was wonderful and we loved the pantry and record player in our room. A great place to stay.
Stayed 2 nights in Apr 2025