Crowne Plaza Birmingham NEC by IHG

4.0 star property

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Photo gallery for Crowne Plaza Birmingham NEC by IHG

Property amenity
Breakfast and dinner served
Lobby
Property amenity
Exterior

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Free Wi-Fi
  • Air-conditioning
  • Gym
  • Parking available

Explore the area

View in a map
Pendingo Way Natl Exhib Ctr, Birmingham, England, B40 1PS
  • Place, Resorts World Birmingham
    ‪2 min walk‬
  • Place, bp pulse LIVE
    ‪5 min walk‬
  • Place, National Exhibition Centre
    ‪6 min walk‬
  • Airport, Birmingham (BHX)
    ‪17 min walk‬

Room options

Standard Room, 1 Double Bed, Accessible

7.6 out of 10
Good
(5 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

Standard Room, 2 Single Beds

9.0 out of 10
Wonderful
(8 reviews)
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds

Standard Room, 2 Double Beds, Lake View

8.6 out of 10
Excellent
(7 reviews)
  • Lake view
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

Junior Suite, 1 King Bed

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Standard Room, 1 Queen Bed, Balcony

  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

Standard Room, 1 Queen Bed

9.0 out of 10
Wonderful
(29 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

Standard Room, 1 Queen Bed with Sofa bed

8.8 out of 10
Excellent
(15 reviews)
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed and 1 Double Sofa Bed

Premium Room, 1 King Bed (Super King)

7.6 out of 10
Good
(9 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Premium Room, 1 Queen Bed

  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

Junior Suite, 2 Double Beds

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 5
  • 2 Double Beds

Premium Room

  • Sleeps 2
  • 1 Single Bed

Standard Room

9.2 out of 10
Wonderful
(5 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Single Bed

Similar properties

About this property

Crowne Plaza Birmingham NEC by IHG

A restaurant, a fitness centre and a bar/lounge are available at this hotel. WiFi in public areas is free. Additionally, 24-hour room service, a business centre and conference space are on-site.
Crowne Plaza Birmingham NEC by IHG offers 242 accommodations with video game consoles and a safe. Flat-screen televisions come with premium satellite channels and pay-per-view films. Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers.

This Birmingham hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, complimentary newspapers and telephones. Additionally, rooms include coffee/tea makers and an iron/ironing board. Housekeeping is offered on a daily basis and hypo-allergenic bedding can be requested.

Recreational amenities at the hotel include a fitness centre.
Our customers tell us they can't get enough of Crowne Plaza Birmingham NEC by IHG's great location. During your stay, you're just a quick walk from Resorts World Birmingham. Enjoy features like free WiFi in public areas, plus a restaurant and a gym.
  • Free WiFi
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • English breakfast served weekdays for a fee
  • Self-parking available for a fee
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a gym
  • Guests have great things to say about the location and the breakfast
  • Steps from Resorts World Birmingham and 10 minutes on foot from National Exhibition Centre
There's a restaurant on site. You can enjoy a drink at the bar/lounge. Business amenities include a business centre and meeting rooms.

A computer station is on site and WiFi is free in public spaces. A fitness centre, a terrace, and barbecue grills are also featured at the business-friendly Crowne Plaza Birmingham NEC by IHG. Parking is available for a fee.

Smoking is allowed in designated areas at this 4-star Birmingham hotel.

For a fee, guests can enjoy a English breakfast on weekdays from 6:00 AM and 10:00 AM.
The Lobbyist Bar Lounge – This restaurant serves breakfast and dinner. Happy hour is offered.
11 Bar and Grill – This restaurant serves breakfast, dinner and light fare. Open daily.
24-hour room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Uncovered parking on site (GBP 10 per night)
  • Limited on-site self parking

Food and drink

  • Weekday English breakfast available 6:00 AM to 10:00 AM for a fee: GBP 18.95 per person
  • A bar/lounge
  • A restaurant

Restaurants on site

  • 11 Bar and Grill
  • The Lobbyist Bar Lounge

Things to do

  • Gym

Family friendly

  • Free rollaway/extra bed
  • In-room cot
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • Business centre
  • Computer station
  • Conference space
  • Meeting rooms

Outdoors

  • Barbecue grill
  • Garden
  • On a lake
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Handrails in stairways
  • Lift
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 5 floors
  • At least 80% lighting from LEDs
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Designated smoking areas
  • Double-glazed windows
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Reusable cups
  • Reusable tableware
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot
  • Free rollaway/extra bed
  • Hypo-allergenic bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV with premium satellite channels
  • Pay films
  • Video game console

Food and drink

  • 24-hour room service
  • Coffee/tea maker

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Energy-saving switches in guestrooms
  • Free daily newspapers
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Safe
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 2 PM; check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Free rollaway/extra beds!
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for English breakfast: from approximately GBP 18.95 per person
  • Uncovered self-parking fee: GBP 10 per night
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Birmingham Crowne Plaza NEC
Birmingham NEC Crowne Plaza
Crowne Plaza Birmingham NEC
Crowne Plaza NEC
Crowne Plaza NEC Birmingham
Crowne Plaza NEC Hotel
Crowne Plaza NEC Hotel Birmingham
NEC Birmingham Crowne Plaza
NEC Crowne Plaza
NEC Crowne Plaza Birmingham
Crowne Plaza Birmingham NEC Hotel
Birmingham Crowne Plaza
Crowne Plaza Birmingham
Crowne Plaza Birmingham NEC
Crowne Plaza Birmingham NEC by IHG Hotel
Crowne Plaza Birmingham NEC an IHG Hotel
Crowne Plaza Birmingham NEC by IHG Birmingham
Crowne Plaza Birmingham NEC by IHG Hotel Birmingham

Crowne Plaza Birmingham NEC by IHG Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 545 out of 1003 reviews
Rating 8 - Good. 284 out of 1003 reviews
Rating 6 - Okay. 91 out of 1003 reviews
Rating 4 - Poor. 46 out of 1003 reviews
Rating 2 - Terrible. 37 out of 1003 reviews

9.0/10

Cleanliness

8.8/10

Staff & service

8.8/10

Amenities

8.6/10

Property conditions & facilities

Reviews

6/10 Okay

Nigel John

Business traveller
Liked: Cleanliness, staff & service
Disliked: Amenities
Room dated and expensive with no breakfast plus couldn’t access the gym
Stayed 2 nights in Nov 2025

10/10 Excellent

Reehaina

Stayed 1 night in Dec 2025

10/10 Excellent

Ann

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Extended our stay mainly due to the staff being so helpful and attentive. Some slight issues on the room on arrival were resolved instantly and staff could not be more helpful or apologetic. Room spotless, bathroom, towels etc. Room very comfortable. Parking extra but on site and spacious. Great location . Ate evening meal and a breakfast here and both wonderful. Would definitely stay here again.
Stayed 2 nights in Oct 2025

10/10 Excellent

Brian

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very comfortable room. Pillows were too hard though and uncomfortable and gave me a headache. Breakfast was good and evening dinner was also very good.
Stayed 4 nights in Nov 2025

4/10 Poor

Laura

Cold room which didn’t heat up, door to roof space left open, room service really slow.
Stayed 1 night in Nov 2025

4/10 Poor

Alex

Business traveller
Liked: Cleanliness
Noisey room, staff uninterested on checkout.
Stayed 1 night in Nov 2025

10/10 Excellent

Sarah

Travelled with family
Liked: Cleanliness, staff & service, amenities
Excellent stay all round, clean and warm accommodation, helpful friendly staff. Great restaurant and breakfast had lots of choice, good value for money. Took advantage of late checkout for additional £20, well worth it. Highly recommend!
Stayed 1 night in Nov 2025

8/10 Good

Robert

Liked: Cleanliness, amenities, property conditions & facilities
Close to the NEC. Good size rooms
Stayed 1 night in Nov 2025

10/10 Excellent

Kevin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Crowne Plaza Birmingham NEC by IHG offers excellent comfort and convenience. The rooms are spacious and well-appointed, with modern amenities that ensure a relaxing stay. The staff are friendly and attentive, providing great service throughout. Its location near the NEC makes it perfect for both business and leisure travelers. Highly recommended!
Stayed 1 night in Nov 2025

10/10 Excellent

Eric

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I had to call and make inquiries about my booking. Destiny was brilliant with my issue and was still working when I checked in. She also sorted an evening meal reservation for my party. The meal was excellent. Breakfast was great and the staff in the dining room brilliant. We will be staying again.
Stayed 1 night in Nov 2025

6/10 Okay

Beverly

Stayed 1 night in Nov 2025

8/10 Good

Susan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Always an excellent stay, breakfast has a great choice whether you want healthy or a full English. Staff very friendly and helpful. The rooms are looking a little tired with scuffed furniture and marks on the sofa. However the bathroom was clean with nice fluffy towels. Good shower. Overall a pleasant stay.
Stayed 2 nights in Nov 2025

8/10 Good

Kulwarn

Liked: Cleanliness, staff & service, property conditions & facilities
Clean room, staff was very friendly and helpful, breakfast and view was winner for me!
Stayed 1 night in Nov 2025

8/10 Good

Stephen

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2025

8/10 Good

Gareth

Business traveller
Liked: Cleanliness, staff & service
Easy access to NEC
Stayed 2 nights in Oct 2025

4/10 Poor

Jitka

Business traveller
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Good
Stayed 1 night in Nov 2025

10/10 Excellent

Sean

Liked: Cleanliness, amenities, property conditions & facilities
Great room, clean and quiet . Nice food in the restaurant and brilliant breakfast, all you can eat.
Stayed 1 night in Nov 2025

8/10 Good

Julie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We did not get a free breakfast we had to pay
Stayed 1 night in Nov 2025

8/10 Good

Tracey

Stayed 1 night in Nov 2025

10/10 Excellent

Androulla

Liked: Cleanliness
Everything was very good 👍
Stayed 1 night in Nov 2025

10/10 Excellent

Stuart

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2025

8/10 Good

Heather

Room clean
Stayed 1 night in Nov 2025

10/10 Excellent

Ann

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff super friendly, helpful and attentive. Spotlessly clean. Breakfast, bar and restaurant on site great. Would definitely stay here again.
Stayed 1 night in Nov 2025

8/10 Good

Martin

Stayed 1 night in Oct 2025

10/10 Excellent

lisa, Pontefract

Liked: Cleanliness, staff & service, property conditions & facilities
Breakfast not required
Stayed 1 night in Oct 2025