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Bournemouth West Cliff Hotel & Spa

3.0 star property

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Photo gallery for Bournemouth West Cliff Hotel & Spa

Lounge
Library
Bar (on property)
Interior detail
Lounge

Reviews

7.8 out of 10
Good

Popular amenities

  • Hot tub
  • Spa
  • Free Wi-Fi

Explore the area

View in a map
7 Durley Chine Road, Bournemouth, England, BH2 5JS
  • Place, Bournemouth Beach
    ‪9 min walk‬
  • Place, Bournemouth International Centre
    ‪12 min walk‬
  • Place, Bournemouth Pavillion Theatre
    ‪15 min walk‬
  • Airport, Bournemouth (BOH-Bournemouth Intl.)
    ‪13 min drive‬

Room options

View all photos for Standard Double Room

Standard Double Room | Desk, iron/ironing board, free WiFi, bed sheets

Standard Double Room

7.8 out of 10
Good
(39 reviews)
  • 13 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Family Room

Family Room | Desk, iron/ironing board, free WiFi, bed sheets

Family Room

8.4 out of 10
Very good
(6 reviews)
  • 22 sq m
  • Sleeps 4
  • 1 Double Bed

View all photos for Standard Twin Room

Standard Twin Room | Desk, iron/ironing board, free WiFi, bed sheets

Standard Twin Room

9.2 out of 10
Wonderful
(9 reviews)
  • 16 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Superior Room

Superior Room | Desk, iron/ironing board, free WiFi, bed sheets

Superior Room

7.4 out of 10
Good
(20 reviews)
  • 20 sq m
  • Sleeps 3
  • 1 Queen Bed

View all photos for Superior Quadruple Room

Superior Quadruple Room | Desk, iron/ironing board, free WiFi, bed sheets

Superior Quadruple Room

8.8 out of 10
Excellent
(9 reviews)
  • 22 sq m
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed

View all photos for Deluxe Double Room

Deluxe Double Room | Desk, iron/ironing board, free WiFi, bed sheets

Deluxe Double Room

9.6 out of 10
Exceptional
(12 reviews)
  • 20 sq m
  • Sleeps 2
  • 1 Queen Bed

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About this property

Bournemouth West Cliff Hotel & Spa

Luxury hotel with 2 indoor pools and full-service spa
This hotel features 2 indoor pools, a full-service spa and a restaurant. WiFi in public areas is free. Additionally, a fitness centre, a bar/lounge and a sauna are on-site.
Bournemouth West Cliff Hotel & Spa offers 83 accommodations with a hairdryer and free toiletries. 32-inch LCD televisions come with satellite channels. This Bournemouth hotel provides complimentary wireless Internet access. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.
2 indoor swimming pools are on site along with Access to hot tub. Other recreational amenities include a sauna and a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include facials, body wraps, body scrubs and body treatments. A variety of treatment therapies are provided, including hydrotherapy. The spa is equipped with a sauna and a hot tub.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

Our customers tell us that they can't get enough of the helpful staff at Bournemouth West Cliff Hotel & Spa. During your stay, you're just a quick walk from Durley Chine Beach. You'll find features such as free WiFi in public areas, plus 2 indoor pools and a full-service spa.
  • Free WiFi
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • English breakfast served daily for a fee
  • Self-parking available for a fee
  • Take a swim in the 2 indoor pools or soak in the hot tub
  • Indulge with body wraps, body treatments or body scrubs at the spa
  • Services include dry cleaning/laundry, luggage storage and wedding services
  • On-site recreation includes a gym, a steam room and a sauna
  • Guests have great things to say about the clean guestrooms and the helpful staff
  • Within a 15-minute walk of Bournemouth International Centre and Bournemouth Beach
As a guest of Bournemouth West Cliff Hotel & Spa, you'll find a full-service spa, 2 indoor swimming pools, Access to hot tub, and a sauna. There's a restaurant on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces.

Event space at this hotel measures 2605 square feet (242 square metres) and includes conference space. A fitness centre, spa services, and a terrace are also featured at the luxury Bournemouth West Cliff Hotel & Spa. For a fee, parking is available.

Smoking is allowed in designated areas at this 3-star Bournemouth hotel.

For a fee, guests can enjoy a English breakfast daily.
Bournemouth West Cliff Hotel & Spa has a restaurant on site.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Uncovered parking on site (GBP 10 per night)
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily English breakfast available for a fee: GBP 15 for adults and GBP 10 for children
  • A bar/lounge
  • A restaurant

Things to do

  • 2 indoor pools
  • Full-service spa
  • Gym
  • Hot tub
  • Sauna
  • Steam room

Family friendly

  • 2 indoor pools
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Wedding services

Business services

  • 2,605 square feet of conference space
  • 5 meeting rooms

Outdoors

  • Garden
  • Picnic area
  • Pool loungers
  • Terrace

Full-service spa

  • Body scrubs
  • Body wraps
  • Facials
  • Hot tub
  • Hydrotherapy
  • Manicures/pedicures
  • Massage
  • Sauna
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Bathroom emergency pull cord
  • Grab bar near toilet (99 centimetre high)
  • Lift (200 centimetre wide door)
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (100 centimetre high)
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 3 floors
  • Banquet hall
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 32-inch LCD TV with satellite channels

Food and drink

  • Electric kettle
  • Tea bags/instant coffee

More

  • Desk
  • Iron/ironing board on request

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Contactless check-out
Late check-out subject to availability
Late check-out fee: GBP 20.00
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from 24 December to 26 December:
  • Dining venue
  • Fitness facilities
  • Sauna
  • Spa
  • Hot tub
  • Swimming pool
The following facilities are closed for New Year's Eve and New Year's Day:
  • Dining venue
  • Fitness facilities
  • Full-service spa
  • Sauna
  • Hot tub
  • Swimming pool

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for English breakfast: from approximately GBP 15 for adults and from GBP 10 for children
  • Uncovered self-parking fee: GBP 10 per night
  • Early check-in is available for a fee (subject to availability)
  • Late check-out fee: GBP 20.00 (subject to availability)
  • Facilities fee: GBP 15 per person, per night and includes use of: spa

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Cashless transactions are available
Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

National rating

This establishment has received its official star rating from VisitEngland, the National Tourist Board for England.

Property is also known as

Bournemouth Hallmark
Bournemouth Hallmark Hotel
Bournemouth Hotel Hallmark
Hallmark Bournemouth
Hallmark Bournemouth Hotel
Hallmark Hotel Bournemouth
Hotel Hallmark Bournemouth
Bournemouth West Cliff
Hallmark Hotel Cliff
Hallmark Bournemouth West Cliff
Hallmark Cliff
Hallmark Hotel Spa Bournemouth
Hallmark Hotel Bournemouth West Cliff
Bournemouth West Cliff & Spa
Bournemouth West Cliff Hotel
Bournemouth West Cliff Hotel Spa
Bournemouth West Cliff Hotel & Spa Hotel
Bournemouth West Cliff Hotel & Spa Bournemouth
Bournemouth West Cliff Hotel & Spa Hotel Bournemouth

Bournemouth West Cliff Hotel & Spa Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 343 out of 1002 reviews
Rating 8 - Good. 352 out of 1002 reviews
Rating 6 - Okay. 166 out of 1002 reviews
Rating 4 - Poor. 86 out of 1002 reviews
Rating 2 - Terrible. 55 out of 1002 reviews

8.0/10

Cleanliness

8.2/10

Staff & service

8.4/10

Amenities

7.2/10

Property conditions & facilities

Reviews

10/10 Excellent

Amit

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Loved it, pool was great. No air con in room was the only negative
Stayed 2 nights in Aug 2025

10/10 Excellent

Kian

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A1
Stayed 4 nights in Oct 2025

10/10 Excellent

Ben

Stayed 3 nights in Oct 2025

8/10 Good

NICOLA

Stayed 1 night in Sep 2025

8/10 Good

Malcolm

Shame about noise

Noisy room as the flat roof outside our room housed air pumps which continually made a noise all night long. Facilities were excellent and the staff extremely friendly and helpful
Stayed 3 nights in Oct 2025

6/10 Okay

John

Travelled with partner
Liked: Amenities
Place was clean we had a lower end price room which had lose floorboards and up stairs had the same our two small windows looked out to the fire stairs outside so really couldn’t have them open at night . Hot tub and parking inside the grounds of the hotel are extra and quite expensive , should have looked at this before booking . On leaving at work he end of the stay we checked out with not even a good bye did you enjoy your stay . Very poor service . But still a good rest from work and rehab for my partner
Stayed 3 nights in Oct 2025

10/10 Excellent

deborah

Travelled with family
Liked: Amenities
Very helpful taff
Stayed 2 nights in Oct 2025

8/10 Good

David

Business traveller
Liked: Cleanliness, staff & service
Stayed 1 night in Oct 2025

10/10 Excellent

Shamima

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2025

4/10 Poor

Daryl

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Unable to get porch eggs at breakfast
Stayed 3 nights in Aug 2025

8/10 Good

Kevin

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice room was a bit tired and in need of a bit updating the meals were expensive
Stayed 2 nights in Sep 2025

10/10 Excellent

Alfredo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
V Nice
Stayed 5 nights in Sep 2025

10/10 Excellent

Grant

Liked: Staff & service, property conditions & facilities, room comfort

Good in some places

So good great for couples cleaning was not good
Stayed 3 nights in Sep 2025

8/10 Good

Robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
.
Stayed 2 nights in Sep 2025

8/10 Good

Peter

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Gym looked good

We didnt use during our visit but looked good
Stayed 2 nights in Sep 2025

8/10 Good

Mark

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely stay attentive staff. Hotel rooms in good order and very convenient for the BIC 15 min walk.
Stayed 2 nights in Sep 2025

8/10 Good

Stephen

Liked: Cleanliness, staff & service
Stayed 2 nights in Sep 2025

8/10 Good

desmond

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were all helpful, friendly and welcoming. Very comfortable room. Well supplied with towels, toiletries, tea, coffee and milk.
Stayed 3 nights in Sep 2025

10/10 Excellent

Megan

Liked: Cleanliness, staff & service, property conditions & facilities
Loved the area, food gre
Stayed 1 night in Jul 2025

8/10 Good

JOHN

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2025

6/10 Okay

Sarah

Liked: Cleanliness, staff & service
The hotel is perfectly nice - room and bed comfortable. It is a bit tired and worn looking and maybe a refurb of the upstairs/bedrooms would be good. Carpets in corridors not great. A bit noisy from the road outside (I was in a room facing the road). Plus points are very nice little swimming pool - not too crowded. Staff all pleasant and friendly.
Stayed 2 nights in Sep 2025

8/10 Good

Lawrence

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

10/10 Excellent

Amit

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities
Pool was great, room had no AC
Stayed 1 night in Aug 2025

10/10 Excellent

Sandra

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location, public transport links, pool/gym/spa off road parking. All of these things influenced our choosing West cliff. We had not visited Bournemouth before. We would use it again if in the area.
Stayed 4 nights in Sep 2025

10/10 Excellent

Darren, Witney

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel and nice spa will definitely be returning
Stayed 2 nights in Aug 2025

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