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The Cumberland Hotel - OCEANA COLLECTION

4.0 star property

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Photo gallery for The Cumberland Hotel - OCEANA COLLECTION

Exterior
Bar (on property)
King Suite, Balcony and Ocean View | Desk, iron/ironing board, free WiFi, bed sheets
Outdoor pool, pool umbrellas, pool loungers
Banquet hall

Reviews

7.8 out of 10
Good

Popular amenities

  • Spa
  • Pet-friendly
  • Free Wi-Fi

Explore the area

View in a map
27 East Overcliff Drive, Bournemouth, England, BH1 3AF
  • Place, Bournemouth Beach
    ‪8 min walk‬
  • Place, Bournemouth Pavillion Theatre
    ‪15 min walk‬
  • Place, Bournemouth International Centre
    ‪18 min walk‬
  • Airport, Southampton (SOU)
    ‪70 min drive‬

Room options

Standard Single Room

  • Sleeps 1
  • Free Wi-Fi

View all photos for Standard Family Room for 3

Desk, iron/ironing board, free WiFi, bed sheets

Standard Family Room for 3

  • Sleeps 3
  • Free Wi-Fi

View all photos for Standard Double Room

A hotel room with a bed, two armchairs, a small table with fruit, a bedside table with a lamp, and a patterned wall.

Standard Double Room

  • Sleeps 2
  • Free Wi-Fi

View all photos for Standard King or Twin Room

Desk, iron/ironing board, free WiFi, bed sheets

Standard King or Twin Room

  • Sleeps 2
  • Free Wi-Fi

View all photos for Suite with Sea View and Balcony

A modern hotel room with a large bed, a wooden headboard, and built-in lighting.

Suite with Sea View and Balcony

  • Sleeps 2
  • Free Wi-Fi

View all photos for Compact Single Room

A hotel room with a bed, a nightstand with a lamp, a telephone, and a poster on the wall.

Compact Single Room

  • Sleeps 1
  • Free Wi-Fi

Ocean Front Family Room Of 4 With Balcony

  • Sleeps 2
  • Free Wi-Fi

Standard Family Room For 4

  • Sleeps 2
  • Free Wi-Fi

Ocean Front Family Room Of 5 With Balcony

  • Sleeps 3
  • Free Wi-Fi

View all photos for Superior Double Room with Ocean View and Balcony

Desk, iron/ironing board, free WiFi, bed sheets

Superior Double Room with Ocean View and Balcony

  • Sleeps 2
  • Free Wi-Fi

View all photos for Compact Double Room

A bedroom with a large bed, two bedside tables, a headboard, and a patterned wallpaper.

Compact Double Room

  • Sleeps 2
  • Free Wi-Fi

View all photos for Standard Double Room

Desk, iron/ironing board, free WiFi, bed sheets

Standard Double Room

  • Sleeps 2
  • Free Wi-Fi

View all photos for Ocean Front Family Room of 3 with Balcony

Desk, iron/ironing board, free WiFi, bed sheets

Ocean Front Family Room of 3 with Balcony

  • Sleeps 3
  • Free Wi-Fi

View all photos for Ocean Front Double Room with Balcony

Desk, iron/ironing board, free WiFi, bed sheets

Ocean Front Double Room with Balcony

  • Sleeps 2
  • Free Wi-Fi

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About this property

The Cumberland Hotel - OCEANA COLLECTION

Spend the day relaxing on the beach or pampering yourself at The Cumberland Hotel - OCEANA COLLECTION's full-service spa.
The Cumberland Hotel - OCEANA COLLECTION offers 108 accommodations with coffee/tea makers and a hairdryer. Plasma televisions come with digital channels. Bathrooms include baths or showers and complimentary toiletries.

This Bournemouth hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

Recreational amenities at the hotel include an outdoor pool.

Children aged under 18 years old are not allowed in the swimming pool without adult supervision.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Oceana Day Spa has 4 treatment rooms. Services include deep-tissue massages, hot stone massages, sports massages and Thai massages. The spa is open daily.
Our customers tell us that they can't get enough of the helpful staff at The Cumberland Hotel - OCEANA COLLECTION. During your stay, you're just a quick walk from Bournemouth Beach. You'll find features such as free WiFi in public areas, plus a full-service spa and an outdoor pool.
  • Free WiFi
  • Enjoy international cuisine while dining at Mirabelle
  • Buffet breakfast served daily for a fee
  • Self-parking available for a fee
  • Take a swim in the outdoor pool
  • Treat yourself to massages, manicures and pedicures or facials at Oceana Day Spa
  • Services include dry cleaning/laundry, a concierge and a porter
  • 9 minutes by foot from Bournemouth Beach and a 2-minute drive from Bournemouth Pier
  • Dogs welcome for a fee (restrictions apply)
The Cumberland Hotel - OCEANA COLLECTION offers its guests a full-service spa and an outdoor pool. Along with a restaurant and a coffee shop/cafe, there's a snack bar/deli on site. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. A computer station is on site and WiFi is free in public spaces.

Business amenities include a business centre and 4 meeting rooms. Event space at this hotel measures 1970 square feet (183 square metres) and includes a conference centre. Spa services, a terrace, and multilingual staff are also featured at the business-friendly The Cumberland Hotel - OCEANA COLLECTION. You'll have access to the indoor pool at a partner property. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This Art Deco Bournemouth hotel is smoke free.

For a fee, guests can enjoy buffet breakfast on weekdays from 7:30 AM to 9:30 AM and at the weekend from 8:00 AM to 10:00 AM.
Mirabelle – This restaurant specialises in international cuisine and serves breakfast and dinner. Guests can enjoy drinks at the bar.
Bar Ventana Grand Cafe – This poolside brasserie specialises in British cuisine and serves brunch, lunch, dinner and light fare. Guests can order drinks at the bar and enjoy al fresco dining (weather permitting).
Late-night fare is available from 24-hour room service.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Parking on site (GBP 12 per night)
  • Limited on-site self parking

Food and drink

  • Buffet breakfast available for a fee 7:30 AM to 9:30 AM on weekdays and 8:00 AM to 10:00 AM on weekends; GBP 15.95 for adults and GBP 7.95 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • A restaurant
  • Private picnics
  • Snack bar/deli

Restaurants on site

  • Bar Ventana Grand Cafe
  • Mirabelle

Things to do

  • Billiards/pool table
  • Full-service spa
  • Indoor pool (guest access)
  • Outdoor pool

Family friendly

  • Access to nearby indoor pool
  • Children's dinnerware
  • High chair
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Wedding services

Business services

  • 4 meeting rooms
  • Business centre
  • Computer station
  • Conference centre (1,970 square foot of space)

Outdoors

  • On the beach
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 4 treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Manicures/pedicures
  • Prenatal massages
  • Spa open daily
  • Sports massages
  • Thai massages

Accessibility

  • Lift

More

  • 1 building
  • 4 floors
  • Art Deco architecture
  • Banquet hall
  • Built in 1937
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • Plasma TV with digital channels

Food and drink

  • 24-hour room service
  • Champagne service
  • Coffee/tea maker
  • Electric kettle

More

  • Desk
  • Heating
  • Iron/ironing board on request
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Late check-out subject to availability
Late check-out fee: GBP 20.00

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
The sauna, fitness centre, and indoor pool at The SunCliff Hotel are closed from January 29, 2027-February 1, 2027.

Renovations and closures

The following facilities or services will be unavailable from January 29 2027 to February 1 2027 (dates subject to change):
  • One of the swimming pools
  • Spa
  • Spa/Beauty services

Access methods

Staffed front desk

Pets

  • Pets: GBP 20 per pet, per night
  • Only dogs are allowed
  • Maximum 1 (weight limit: 22 lb per pet)
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Cots (infant beds) are available for GBP 6.0 per night.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately GBP 15.95 for adults and from GBP 7.95 for children
  • Self-parking fee: GBP 12.00 per night
  • Pet fee: GBP 20 per pet, per night
  • Service animals are exempt from fees
  • Late check-out fee: GBP 20.00 (subject to availability)
  • Crib (infant bed) fee: GBP 6.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards and cash
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Front desk staff will greet guests on arrival at the property.
Guests have access to indoor pool, sauna, and fitness facility at The SunCliff Hotel, located next door.
The outdoor swimming pool is open from 8 AM-4:30 PM for cold water swimming in winter months (October-April). The pool is heated only from late spring through summer.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Please note that this property can refuse certain bookings for the purpose of group events or parties, which include pre-wedding stag/bachelor and hen/bachelorette parties.
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.

National rating

This establishment has received its official star rating from VisitEngland, the National Tourist Board for England.

Property is also known as

Cumberland Bournemouth
Cumberland Hotel Bournemouth
Cumberland Hotel OCEANA COLLECTION Bournemouth
Cumberland OCEANA COLLECTION Bournemouth
The Cumberland Hotel - OCEANA COLLECTION Hotel
The Cumberland Hotel - OCEANA COLLECTION Bournemouth
The Cumberland Hotel - OCEANA COLLECTION Hotel Bournemouth

The Cumberland Hotel - OCEANA COLLECTION Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 325 out of 1000 reviews
Rating 8 - Good. 360 out of 1000 reviews
Rating 6 - Okay. 171 out of 1000 reviews
Rating 4 - Poor. 89 out of 1000 reviews
Rating 2 - Terrible. 55 out of 1000 reviews

8.2/10

Cleanliness

8.4/10

Staff & service

7.4/10

Amenities

7.4/10

Property conditions & facilities

Reviews

Verified

8/10 Good

glenys

Liked: Cleanliness, amenities
Chatty polite reception staff who upgraded my room ! Plentiful fresh breakfast with decent coffee ( a rare find !) Stayed in a few places in Bournemouth but 3rd visit here so far , I like the quirky decor and relaxed atmosphere and the couches and chairs you can sink into in the bar area Once the refurbishment is complete i will be returning
Stayed 2 nights in Feb 2026
Verified

4/10 Poor

Adrian

Liked: Cleanliness, amenities
Disliked: Staff & service
Not the best after the good furst impression of the ground floor. Could not hear what the receptionist was sayinb.
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Andy

presidential suite was big
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Emma

Great staff and swimming pools fun and lovely food room was clean and spacious
Stayed 1 night in Jul 2025
Verified

10/10 Excellent

Sharon Page

Liked: Cleanliness, staff & service, room comfort
Took my mum for 5 nights, all the staff were welcoming and professional, amazing atmosphere, wonderful food, beautiful location
Stayed 5 nights in Jul 2025
Verified

10/10 Excellent

Gillian

Liked: Cleanliness, amenities, property conditions & facilities
Lovely big room lovely food and lovely swimming pool.
Stayed 7 nights in Jun 2025
Verified

10/10 Excellent

Graeme

My partner and I had a fantastic stay at the Cumberland. We were in Bournemouth for a concert and this hotel was ideal as it was close to the venue and had a good location overlooking the bay. Our room was comfortable and good value but what really stood out was how good the staff were. Lisa made us feel welcome and gave us some great advice on the facilities and the waiters and managers were friendly and attentive. Breakfast was very nice and we enjoyed the outside and inside pools, as well as the sauna during our short stay.
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

Tracy

Liked: Cleanliness, property conditions & facilities
Amazing staff who went out of their way to help us with an issue. Friendly and always on hand to help. Huge to praise to Lisa and Ali.
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

Martin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Was really nice will go again
Stayed 1 night in May 2025
Verified

8/10 Good

Dennis

Liked: Cleanliness, staff & service, property conditions & facilities
Very pleased with our stay here.
Stayed 4 nights in Sep 2024
Verified

2/10 Terrible

faheem

Disliked: Staff & service, property conditions & facilities
Old and tied hotel. Desperately in need od renovations,images online do not repesent current condition of the hotel.
Stayed 3 nights in Oct 2025
Verified

10/10 Excellent

Angela

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved our stay in the Cumberland hotel its dog friendly small dogs the breakfast was good choice the staff were very friendly will definitely return
Stayed 2 nights in Feb 2025
Verified

10/10 Excellent

Sandra

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely stay with friendly helpful staff.
Stayed 2 nights in Nov 2022
Verified

10/10 Excellent

Maria

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Hotel Cumberland

I enjoyed every summer Bournemouth for sumer holiday. I usually stay in Cumberland Hotel. I enjoyed pools outside and inside pool + sauna company Hotel Sutcliffe for free. I really liked family and dog friendly Hotel.
Stayed 4 nights in Jul 2025
Verified

10/10 Excellent

Laraine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lovely sea front hotel

Great hotel. Excellent service. Lovely and clean
Stayed 2 nights in Apr 2025
Verified

10/10 Excellent

Chris

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely staff and hotel.
Stayed 2 nights in Sep 2022
Verified

8/10 Good

Belinda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The food was amazing
Stayed 2 nights in Feb 2024
Verified

10/10 Excellent

Kelly

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Brilliant stay as always
Stayed 1 night in Feb 2025
Verified

10/10 Excellent

david

Liked: Cleanliness, staff & service, property conditions & facilities
Great location, friendly staff, family room with balcony at front of hotel very nice
Stayed 3 nights in Oct 2023
Verified

6/10 Okay

Norma

Liked: Amenities
Excellent breakfast but hotel rooms tired and needing refurb.
Stayed 1 night in May 2025
Verified

10/10 Excellent

Jyoti

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Went for my birthday, the hotel was lovely and even got an upgrade with a wonderful view of the beach.
Stayed 1 night in May 2024
Verified

10/10 Excellent

Arnie

Liked: Cleanliness, amenities, property conditions & facilities
Overall review says it all.
Stayed 8 nights in Jul 2025
Verified

10/10 Excellent

Bertha Roxana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice Art deco building very cool and beautiful. The location and views from the balcony is amazing. Also the cleaning is very good and the stuff is very kind and very nice
Lovely view from my balcony
Nice Art Deco hotel
Love the views
Stayed 2 nights in May 2025
Verified

6/10 Okay

ISMAEL RICARDO

Liked: Cleanliness, staff & service
It’s a very good hotel, not the greatest but it’s well located and great service from their staff
Stayed 1 night in Nov 2024
Verified

8/10 Good

Terena

Liked: Cleanliness, amenities, property conditions & facilities
Lovely and clean , staff really helpful . Could do with a lick of paint externally
Stayed 1 night in May 2025

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