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Hampton by Hilton Liverpool City Center

3.0 star property

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Photo gallery for Hampton by Hilton Liverpool City Center

Exterior
Superior Room, 1 Queen Bed with Sofa bed (Albert Dock View) | Desk, laptop workspace, soundproofing, iron/ironing board
Exterior
Meeting facility
Reception

Reviews

8.2 out of 10
Very good

Popular amenities

  • Gym
  • Parking available
  • Air conditioning
  • Bar
  • Breakfast included
  • Pet-friendly

Explore the area

Map
7 Hurst Street, Liverpool, England, L18DA
  • Royal Albert Dock
    ‪3 min walk‬
  • The Beatles Story Museum
    ‪5 min walk‬
  • Liverpool ONE
    ‪6 min walk‬
  • Liverpool (LPL-John Lennon)
    ‪17 min drive‬

Room options

View all photos for Room, 1 Queen Bed, Accessible

Room, 1 Queen Bed, Accessible | Desk, laptop workspace, soundproofing, iron/ironing board

Room, 1 Queen Bed, Accessible

  • 15 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 1 Double Bed with Sofa bed

Standard Room, 1 Double Bed with Sofa bed | Desk, laptop workspace, soundproofing, iron/ironing board

Standard Room, 1 Double Bed with Sofa bed

  • 15 sq m
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed

View all photos for Superior Room, 1 Queen Bed with Sofa bed (Albert Dock View)

Superior Room, 1 Queen Bed with Sofa bed (Albert Dock View) | Desk, laptop workspace, soundproofing, iron/ironing board

Superior Room, 1 Queen Bed with Sofa bed (Albert Dock View)

  • 16 sq m
  • River view
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Room, 1 Queen Bed

Room, 1 Queen Bed | Desk, laptop workspace, soundproofing, iron/ironing board

Room, 1 Queen Bed

  • 15 sq m
  • Sleeps 2
  • 1 Queen Bed

Similar properties

Interior entrance

Staybridge Suites Liverpool by IHG

  • Breakfast included
  • Free WiFi
  • Air conditioning
  • Gym
4.8 out of 5, Exceptional, (1002)
The price is €126
for 1 room
includes taxes & fees
22 Jun - 23 Jun
Staybridge Suites Liverpool by IHG

About this property

Hampton by Hilton Liverpool City Center

Hotel with free breakfast, a quick walk to Royal Albert Dock
A fitness centre, a bar/lounge and a snack bar/deli are available at this smoke-free hotel. Free buffet breakfast and free WiFi in public areas are also provided. Other amenities include self parking, conference space and a 24-hour front desk.
Hampton by Hilton Liverpool City Center offers 151 air-conditioned accommodations with a hairdryer and an iron/ironing board. 32-inch LCD televisions come with digital channels. Bathrooms include a shower and complimentary toiletries.

This Liverpool hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs and telephones. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include a fitness centre.

Children aged under 16 years old are not allowed in the fitness facility without adult supervision.

Our customers tell us that they can't get enough of the helpful staff at Hampton by Hilton Liverpool City Center. During your stay, you're just a quick walk from Royal Albert Dock. Free breakfast, free WiFi in public areas and a gym are available.
  • Free buffet breakfast served daily
  • Free WiFi
  • Enjoy drinks at the bar/lounge
  • Self-parking available for a fee
  • Amenities include a meeting room, conference space and a lift
  • On-site recreation includes a gym
  • Guests have great things to say about the helpful staff and the clean guestrooms
  • Within a 10-minute walk of Royal Albert Dock and The Beatles Story Museum
  • Pets welcome for a fee
There's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. Free breakfast is served daily. Public spaces have free WiFi.

A fitness centre, a vending machine, and express check-out are also featured at Hampton by Hilton Liverpool City Center. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This 3-star Liverpool hotel is smoke free.

Guests are served a free buffet breakfast on weekdays from 6:30 AM to 9:30 AM and at the weekend from 7:00 AM to 10:00 AM.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Parking on site (GBP 20 per day)
  • Limited on-site parking
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available 6:30 AM to 9:30 AM on weekdays and 7:00 AM to 10:00 AM on weekends
  • A bar/lounge
  • Snack bar/deli

Things to do

  • Gym
  • TV in common areas

Family friendly

  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Vending machine

Guest services

  • Housekeeping (daily)

Business services

  • Conference space
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Lift (142 centimetre wide door)
  • Stair-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 6 floors
  • Banquet hall
  • Built in 2010
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch LCD TV with digital channels

Food and drink

  • Electric kettle
  • Tea bags/instant coffee

More

  • Air conditioning
  • Desk
  • Desk chair
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: GBP 30 per pet, per stay
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 17 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: GBP 50.00 per night
  • A tax is imposed by the city: GBP 2.40 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Self-parking fee: GBP 20 per day
  • Pet fee: GBP 30 per pet, per stay
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 18 years old.
This property accepts credit cards, debit cards and mobile payments; cash is not accepted
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Safety features at this property include a fire extinguisher and a smoke detector
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Front desk staff will greet guests on arrival at the property.

We should mention

  • Up to 2 children aged 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hampton Hilton Hotel Liverpool City Center
Hampton Hilton Liverpool City Center
Hampton Hilton Liverpool City Center Hotel
Hampton Hilton Liverpool City Center Hotel
Hampton Hilton Liverpool City Center
Hotel Hampton by Hilton Liverpool City Center Liverpool
Liverpool Hampton by Hilton Liverpool City Center Hotel
Hotel Hampton by Hilton Liverpool City Center
Hampton by Hilton Liverpool City Center Liverpool
Hampton Hilton Hotel
Hampton Hilton
Hampton by Hilton Liverpool City Center Hotel
Hampton by Hilton Liverpool City Center Liverpool
Hampton by Hilton Liverpool City Center Hotel Liverpool

Hampton by Hilton Liverpool City Center Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 422 out of 1001 reviews
Rating 8 - Good. 326 out of 1001 reviews
Rating 6 - Okay. 151 out of 1001 reviews
Rating 4 - Poor. 60 out of 1001 reviews
Rating 2 - Terrible. 42 out of 1001 reviews

8.6/10

Cleanliness

8.6/10

Staff & service

8.2/10

Amenities

8.0/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Graham

Stayed 2 nights in Feb 2025

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service
Friendly staff, clean room. T V didn't work.
Stayed 1 night in Feb 2025

4/10 Poor

Verified traveller

Travelled with family
Room was freezing cold asked for help regarding it 3 times just kept been told we will reboot the system heating never worked . Fire alarm going of in the middle of the night
Stayed 1 night in Feb 2025

6/10 Okay

Barbara

Stayed 2 nights in Feb 2025

10/10 Excellent

Susan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Would stay again

Nice hotel, excellent sized rooms and breakfast. Good location
Stayed 2 nights in Feb 2025

8/10 Good

Steven

Travelled with partner
Close to where I was visiting
Stayed 1 night in Feb 2025

4/10 Poor

Caroline

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Breakfast time was dreadful food all over the carpet, dirty tables. The hotel needs updating.
Stayed 1 night in Feb 2025

6/10 Okay

Verified traveller

Disliked: Cleanliness, property conditions & facilities, room comfort

Poor

Worst Hampton by Hilton we have stayed in. Rooms dirty bedding smelt. Breakfast was carnage not enough seating area to accommodate and staff were asking people to sit upstairs or take food to rooms. Food then had to be carried up 2 flights of stairs. Limited choice of food
Stayed 2 nights in Feb 2025

8/10 Good

Sharon

Orange juice and apple juice was very watered down ! Might as well have been just water.
Stayed 1 night in Feb 2025

2/10 Terrible

Emma

Disliked: Room comfort

Poor poor hotel

Where to start parking was over priced at £60 then hotel reception and bar area absolutely cold enter the room looked nice then when you sleep diffrent bed was so hard could not get xomfy pillows were awful at 4am in morning i was online looking for a different hotel at 8.20 no warnings but builders doing work directly abouve the room had a zoom meeting couldnt attend due to noise wasnt aware of a room on 1st floor for this food was well below par bacon all stuck together sausages looked like they had dried out hash browns hard booked for my husbands 40th birthday and got to be said the worst hotel we have stayed snd will never book again for the hampton was also told liverpool game would be on that wasnt food menu itself was very poor little choice if i hadnt have booked for 3 nights i would have left that same night
Stayed 3 nights in Feb 2025

10/10 Excellent

Pauline

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

4/10 Poor

james

Liked: Cleanliness, property conditions & facilities, room comfort

nice view of albert dock we had

the hotel in general was ok it was the fact that they had a carpark and the machine inside wasn't owned by the hotel but by a third party which that i thought was strange but however even though they did give me a discount code it charged me double payment 😉 all it had on the machine was a whattsapp number on it i treid the reception staff servel times even rang ip for the booking id which i needed to get my refund even said they would email me they didn't they wernt exactly forthcoming to help me other than the fact is the carpark people might notice it and refund the £20 back to you so if you have a car and use the carpark just be aware before you use it . the breakfast was good
Stayed 1 night in Feb 2025

8/10 Good

Satish

Liked: Cleanliness, property conditions & facilities, room comfort
The hotel location was convenient for our short stay the staff were brilliant the room was comfortable and very clean if there was a dampener than I would say the breakfast was slightly disappointing as the hot food was coldest
Stayed 1 night in Feb 2025

8/10 Good

Mihai I

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2025

10/10 Excellent

Rich

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

8/10 Good

Richard

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities

Easy to deal with, responsive and value for money

Exactly what a short stay booking should be. Friendly staff on the desk, super fast simple solution when we reported an issue with air con. Only disappointment was the £20 charge for overnight (1 day) parking but we parked a 5 min walk away for £10 so all good. Otherwise a great stay!
Stayed 1 night in Feb 2025

10/10 Excellent

Clara

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lovely

Great experience
Stayed 1 night in Feb 2025

2/10 Terrible

Lenroy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Unfortunate mistake.

Hotel was decent, staff member was exceptional. Great guy who done his job very professionally. Breakfast was reasonably good. Only real issue was £50 for parking.
Stayed 1 night in Feb 2025

4/10 Poor

Alistair

Travelled with family
Disliked: Staff & service

Checkin Nightmare

Check-in was a nightmare. The staff could not find my reservation and I had to spend over half an hour on my phone to deal with the booking agency. The hotel staff blamed the booking agency, and the booking agency blamed the hotel. So I don't know where the problem was. However, the hotel staff didn't appear to do too much to help.
Stayed 1 night in Jan 2025

8/10 Good

Stephen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Liverpool Hampton by Hilton.

First time in Liverpool to celebrate our wedding anniversary. Stay at Hampton by Hilton hotels before and really like them. This one was a little tired. Had some issues, no sink plug, tv had no signal and we had a long cobweb hanging down from the ceiling. Issues were resolved and had a good stay.
Stayed 4 nights in Jan 2025

2/10 Terrible

Vicki

Disliked: Cleanliness, property conditions & facilities, room comfort

Dirty restaurant, very disappointed.

No bathroom door, no handle on the window either , no extra blankets, clean room but dirty restaurant and breakfast area. Dirty chairs and stuff splashed up the curtains. So very disappointed. Coffee machine didn’t work and the other machine was playing up. We left early and went somewhere else for breakfast. Slept on but we were in room 005 on the mezzanine so all we smelt was the breakfast!!
Stayed 1 night in Feb 2025

10/10 Excellent

peter

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

8/10 Good

Jack

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

10/10 Excellent

Daniel

Stayed 1 night in Jan 2025

6/10 Okay

Michael

Business traveller
Liked: Cleanliness, property conditions & facilities

Average Hotel

One night Sunday - numerous tikes had to ask children using the corridor as a race track to keep it quiet after 11pm booking in was a challenge £50 to park overnight challenges and asked for a parking voucher was told not one available - challenged again and someone from the back office informed me a voucher was a ailabe to park at only £20 the inconsistency with information the front desk staff have isn’t the best also why was I asked to swipe a credit card when i had paid for my room in advance and didn’t want any extras ?
Stayed 1 night in Jan 2025

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