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Hotel Indigo Liverpool City Centre by IHG

4.0 star property

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Photo gallery for Hotel Indigo Liverpool City Centre by IHG

Exterior
Reception
Exterior
2 bars/lounges, cocktail bar
Breakfast, lunch and dinner served

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Free Wi-Fi
  • Air-conditioning
  • Gym
  • Bar

Explore the area

View in a map
10 Chapel Street, Liverpool, England, L3 9AG
  • Place, Liverpool Pier Head Ferry Terminal
    ‪4 min walk‬
  • Place, Cavern Club
    ‪5 min walk‬
  • Place, Liverpool ONE
    ‪5 min walk‬
  • Airport, Liverpool (LPL-John Lennon)
    ‪25 min drive‬

Room options

View all photos for Standard Room, 1 Double Bed

Hypo-allergenic bedding, free minibar, in-room safe, desk

Standard Room, 1 Double Bed

8.8 out of 10
Excellent
(93 reviews)
  • 23 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room, 1 Double Bed, Accessible

Standard Room, 1 Double Bed, Accessible | Hypo-allergenic bedding, free minibar, in-room safe, desk

Standard Room, 1 Double Bed, Accessible

9.0 out of 10
Wonderful
(9 reviews)
  • 22 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room, 2 Single Beds

Hypo-allergenic bedding, free minibar, in-room safe, desk

Standard Room, 2 Single Beds

9.0 out of 10
Wonderful
(31 reviews)
  • 22 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Standard Room, 1 Double Bed (Stocked Minibar)

Standard Room, 1 Double Bed (Stocked Minibar) | Hypo-allergenic bedding, free minibar, in-room safe, desk

Standard Room, 1 Double Bed (Stocked Minibar)

9.4 out of 10
Exceptional
(15 reviews)
  • 22 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room

Hypo-allergenic bedding, free minibar, in-room safe, desk

Standard Room

9.2 out of 10
Wonderful
(48 reviews)
  • 22 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Premium Room, 1 Double Bed

Hypo-allergenic bedding, free minibar, in-room safe, desk

Premium Room, 1 Double Bed

8.0 out of 10
Very good
(2 reviews)
  • 22 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Premium Room, 2 Single Beds

Hypo-allergenic bedding, free minibar, in-room safe, desk

Premium Room, 2 Single Beds

10.0 out of 10
Exceptional
(11 reviews)
  • 22 sq m
  • Sleeps 2
  • 2 Single Beds

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About this property

Hotel Indigo Liverpool City Centre by IHG

Hotel with bars, 6-minute walk to Liverpool ONE
This smoke-free hotel features a restaurant, 2 bars/lounges and a 24-hour fitness centre. WiFi in public areas is free. Other amenities include a snack bar/deli, 24-hour room service and dry cleaning.
Hotel Indigo Liverpool City Centre by IHG offers 151 accommodations with free minibar items and laptop-compatible safes. LCD televisions are featured in guestrooms.

Bathrooms include a shower with a rainfall showerhead, bathrobes, designer toiletries and complimentary toiletries. This Liverpool hotel provides complimentary wireless Internet access. Additionally, rooms include complimentary bottles of water and coffee/tea makers. Housekeeping is offered on a daily basis and hypo-allergenic bedding can be requested.

Recreational amenities at the hotel include a 24-hour fitness centre.
Hotel Indigo Liverpool City Centre by IHG's great location gets high marks from our customers. During your stay, you're just a quick walk from Liverpool ONE. Enjoy features like free WiFi in public areas, plus 2 bars and a restaurant.
  • Free WiFi
  • Enjoy a meal at the steakhouse or drinks at the cocktail bar
  • Full breakfast served daily for a fee
  • Amenities include free newspapers in reception, multilingual staff and a lift
  • On-site recreation includes a 24-hour gym
  • Guests have great things to say about the location and the clean guestrooms
  • Within a 10-minute walk of Liverpool ONE and Liverpool Pier Head Ferry Terminal
There's a restaurant on site, as well as a snack bar/deli. You can unwind with a drink at one of the 2 bars/lounges. Public spaces have free WiFi. A 24-hour fitness centre, a terrace, and multilingual staff are also featured at the business-friendly Hotel Indigo Liverpool City Centre by IHG.

This 4-star Liverpool hotel is smoke free.

For a fee, guests can enjoy full breakfast on weekdays from 6:30 AM to 10:30 AM and at the weekend from 7:30 AM to 11:30 AM.
Marco Pierre White – This steakhouse serves breakfast, lunch and dinner. Guests can enjoy drinks at the bar.
The Cotton Lounge – This cocktail bar only serves light fare. Open daily.
24-hour room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour offsite parking (GBP 8 per night); discounts available

Food and drink

  • Full breakfast available for a fee 6:30 AM to 10:30 AM on weekdays and 7:30 AM to 11:30 AM on weekends; GBP 17.50 per person
  • 2 bars/lounges
  • A restaurant
  • Couples/private dining
  • Snack bar/deli

Restaurants on site

  • Marco Pierre White
  • The Cotton Lounge

Things to do

  • 24-hour gym

Family friendly

  • In-room cot
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Luggage storage
  • Water dispenser

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Proposal/romance packages

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Hand-held showerhead
  • Handrails in stairways
  • Height-adjustable showerhead
  • Lift (109 centimetre wide door)
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk (119 centimetre high)
  • Wheelchair-accessible restaurant

More

  • 6 floors
  • Built in 2011
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organised tours and activities
  • Smoke-free property
  • Vegan dining options
  • Vegetarian dining options
  • Water dispenser usage encouraged

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot
  • Hypo-allergenic bedding

Bathroom

  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Towels provided

Entertainment

  • 32-inch LCD TV

Food and drink

  • 24-hour room service
  • Champagne service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Free stocked minibar

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • Laptop-compatible safe
  • LED lighting
  • Recycling
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Contactless check-out
Late check-out subject to availability
Late check-out fee: GBP 40.00
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: GBP 2.00 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: from approximately GBP 17.50 per person
  • Nearby parking fee: GBP 8.00 per night(1640 ft away; open 24 hours)
  • Late check-out fee: GBP 40.00 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hotel Indigo Liverpool City Centre
Indigo Liverpool City Centre
Indigo Liverpool City By Ihg
Hotel Indigo Liverpool City Centre
Hotel Indigo Liverpool City Centre by IHG Hotel
Hotel Indigo Liverpool City Centre an IHG Hotel
Hotel Indigo Liverpool City Centre by IHG Liverpool
Hotel Indigo Liverpool City Centre by IHG Hotel Liverpool

Hotel Indigo Liverpool City Centre by IHG Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 657 out of 1006 reviews
Rating 8 - Good. 263 out of 1006 reviews
Rating 6 - Okay. 52 out of 1006 reviews
Rating 4 - Poor. 17 out of 1006 reviews
Rating 2 - Terrible. 17 out of 1006 reviews

9.2/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Adam

Stayed 1 night in Oct 2025

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The staff were fabulous Breakfast lush Would recommend to everyone
Stayed 3 nights in Oct 2025

10/10 Excellent

rebecca

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely clean quiet and comfortable space, staff also lovely
Stayed 1 night in Oct 2025

10/10 Excellent

Sharon

Liked: Cleanliness, staff & service, property conditions & facilities
Great stay, easy walking
Stayed 2 nights in Sep 2025

8/10 Good

Nathan

Stayed 2 nights in Oct 2025

10/10 Excellent

Jill

Stayed 2 nights in Oct 2025

10/10 Excellent

Paul William

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location, clean and quiet
Stayed 3 nights in Sep 2025

8/10 Good

Malcolm

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A good hotel but work to do

Nice hotel good staff the choice in the free mini bar was abit poor and the English breakfast was small
Stayed 1 night in Sep 2025

10/10 Excellent

Steven

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely hotel
Stayed 2 nights in Sep 2025

8/10 Good

David

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

8/10 Good

Yvonne

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was well located and clean. Rooms were nice. There was no parking although a parking garage was close by. We thought the hotel was good value.
Stayed 2 nights in Sep 2025

8/10 Good

Norris

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in May 2025

8/10 Good

Tony

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Liverpool weekend

Lovely hotel only problem my room on No the first floor when it rained there were shutters on the outside that made so much noise i couldn’t sleep!! Apart from that all goid
Stayed 2 nights in Sep 2025

10/10 Excellent

Heather

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good location

Lovely big room , very clean with a large comfy bed. My only downside was the lighting in the rooms is very gloomy, not great for putting make up on! Bathroom lighting was bright but nowhere to put anything! Location of hotel is great, very central, short walk to Albert Dock.
Stayed 1 night in Sep 2025

6/10 Okay

Richard

Stayed 1 night in Sep 2025

10/10 Excellent

Stuart

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2025

10/10 Excellent

Lynn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2025

10/10 Excellent

Patrick

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Sep 2025

8/10 Good

Mick

Travelled with family
Liked: Cleanliness, staff & service

Average

No bath in the bathroom. No biscuits for the tea/coffee. Windows in the room can’t be opened Breakfast was poor/ only one Easton of bacon, one small sausage and one egg. Good position though close to all the restaurants and the docks. Nice arrangements for parking close by.
Stayed 1 night in Sep 2025

10/10 Excellent

Zoe

Stayed 1 night in Sep 2025

10/10 Excellent

Mr Michael

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great service. Small rooms but included everything youcould need.
Stayed 3 nights in Sep 2025

8/10 Good

Linda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2025

10/10 Excellent

Gurminder

Liked: Cleanliness, amenities
Lovely hotel. Would happily stay here again.
Stayed 1 night in Sep 2025

10/10 Excellent

Alex

Travelled with group
Liked: Amenities, property conditions & facilities
Close to town centre
Stayed 1 night in Sep 2025

10/10 Excellent

Beverley

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great style and and location

Friendly check in, stylish rooms and free soft drinks! Good choice at breakfast with excellent table service!
Stayed 2 nights in Aug 2025