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Hotel Indigo London K West Shepherd's Bush by IHG

Property class: 4

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Photo gallery for Hotel Indigo London K West Shepherd's Bush by IHG

Bar (on property)
Hypo-allergenic bedding, in-room safe, iron/ironing board, free WiFi
Hypo-allergenic bedding, in-room safe, iron/ironing board, free WiFi
Hypo-allergenic bedding, in-room safe, iron/ironing board, free WiFi
Exterior

Reviews

10 out of 10
Exceptional

Popular amenities

  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Gym
  • Breakfast available
  • Business services

Explore the area

View in a map
Richmond Way, London, England, W14 0AX
  • Place, Westfield London Shopping Centre
    ‪8 min walk‬
  • Place, Holland Park
    ‪10 min walk‬
  • Place, Kensington High Street
    ‪14 min walk‬
  • Airport, London (LHR-Heathrow)
    ‪42 min drive‬

Room options

View all photos for Premium Room, 1 King Bed, Bathtub (Outdoor Area)

Room amenity

Premium Room, 1 King Bed, Bathtub (Outdoor Area)

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 Queen Bed, Accessible

Hypo-allergenic bedding, in-room safe, iron/ironing board, free WiFi

Standard Room, 1 Queen Bed, Accessible

  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 2 Single Beds

Hypo-allergenic bedding, in-room safe, iron/ironing board, free WiFi

Standard Room, 2 Single Beds

  • Sleeps 2
  • 2 Single Beds

View all photos for Premium Room, 1 King Bed

Room amenity

Premium Room, 1 King Bed

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 Queen Bed

Hypo-allergenic bedding, in-room safe, iron/ironing board, free WiFi

Standard Room, 1 Queen Bed

  • Sleeps 2
  • 1 Queen Bed

View all photos for Premium Room, Multiple Beds

Room amenity

Premium Room, Multiple Beds

  • Sleeps 4
  • 2 King Beds

View all photos for Premium Room, 1 King Bed (Daybed)

Room amenity

Premium Room, 1 King Bed (Daybed)

  • Sleeps 3
  • 1 King Bed

View all photos for Premium Room

Room amenity

Premium Room

  • Sleeps 2
  • 1 Single Bed

View all photos for Suite, 1 Bedroom

Hypo-allergenic bedding, in-room safe, iron/ironing board, free WiFi

Suite, 1 Bedroom

  • Sleeps 4
  • 1 Single Bed and 1 Double Sofa Bed

View all photos for Suite, 1 King Bed (Daybed)

Room amenity

Suite, 1 King Bed (Daybed)

  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room

Hypo-allergenic bedding, in-room safe, iron/ironing board, free WiFi

Standard Room

  • Sleeps 2
  • 1 Single Bed

View all photos for Room, 1 Single Bed (Cosy)

Hypo-allergenic bedding, in-room safe, iron/ironing board, free WiFi

Room, 1 Single Bed (Cosy)

  • 1 bedroom
  • Sleeps 1
  • 1 Single Bed

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About this property

Hotel Indigo London K West Shepherd's Bush by IHG

Along with a restaurant, this smoke-free hotel has a 24-hour fitness centre and a bar/lounge. WiFi in public areas is free. Additionally, 24-hour room service, a business centre and dry cleaning are on-site.
Hotel Indigo London K West Shepherd's Bush by IHG offers 231 accommodations with a safe and coffee/tea makers. Flat-screen televisions come with digital channels.

Bathrooms include a combined bath/shower unit, bathrobes, complimentary toiletries and hairdryers. Guests can surf the web using the complimentary wireless Internet access (speed: 25+ Mbps). Housekeeping is offered on a daily basis and hypo-allergenic bedding can be requested.

Recreational amenities at the hotel include a 24-hour fitness centre.
Our customers tell us that they can't get enough of the helpful staff at Hotel Indigo London K West Shepherd's Bush by IHG. During your stay, you're just a quick walk from Westfield London Shopping Centre. Features include free WiFi in public areas, plus a restaurant and a 24-hour gym.
  • Free Wi-Fi (speed: 25+ Mbps)
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Full breakfast served daily for a fee
  • Services include babysitting, dry cleaning/laundry and luggage storage
  • On-site recreation includes a 24-hour gym
  • Guests have great things to say about the location and the helpful staff
  • Within a 15-minute walk of Kensington High Street and Westfield London Shopping Centre
There's a restaurant on site. You can enjoy a drink at the bar/lounge. A business centre and meeting rooms are available.

Public spaces have free WiFi. A 24-hour fitness centre, multilingual staff, and laundry facilities are also featured at Hotel Indigo London K West Shepherd's Bush by IHG.

This 4-star London hotel is smoke free.

For a fee, guests can enjoy full breakfast on weekdays from 7:00 AM to 10:00 AM and at the weekend from 7:00 AM to 11:00 AM.
Flock Restaurant & Bar – On-site restaurant. Guests can enjoy drinks at the bar.
24-hour room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Food and drink

  • Full breakfast available for a fee 7:00 AM to 10:00 AM on weekdays and 7:00 AM to 11:00 AM on weekends; GBP 22 per person
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Flock Restaurant & Bar

Things to do

  • 24-hour gym

Family friendly

  • Babysitting
  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • Business centre
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lift
  • Wheelchair accessible (may have limitations)

More

  • 1 building
  • 7 floors
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Hypo-allergenic bedding

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV with digital channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Iron/ironing board
  • Mobile key entry
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 11:00 AM
Early check-in subject to availability
Contactless check-in and check-out are available
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
Check-in on Saturdays and Sundays is 3 PM.

Renovations and closures

The following facilities or services will be unavailable from February 26 2026 to October 31 2026 (dates subject to change):
  • Spa
  • Spa/Beauty services

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: GBP 50 per accommodation, per day

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: from approximately GBP 22 per person
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts only chip-and-PIN credit cards for on-site payments
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

Hotel Indigo London K West Shepherd's Bush by IHG Reviews

Reviews

10

Exceptional

Rating 10 - Excellent. 1 out of 1 reviews
Rating 8 - Good. 0 out of 1 reviews
Rating 6 - Okay. 0 out of 1 reviews
Rating 4 - Poor. 0 out of 1 reviews
Rating 2 - Terrible. 0 out of 1 reviews

10/10

Cleanliness

10/10

Staff & service

10/10

Amenities

10/10

Property conditions & facilities

Reviews

10/10 Excellent

Peter

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A box fresh hotel, with fantastic staff and beautiful rooms. They couldnt have done more to make us feel welcome. The whole family really enjoyed staying here an all the little extras made it even better.
Stayed 2 nights in Apr 2026

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