See all properties

Novotel London Canary Wharf Hotel

4.0 star property

Choose dates to view prices

Photo gallery for Novotel London Canary Wharf Hotel

Front of property
Creator video
Yoga
Restaurant
Cocktail bar

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Room service
  • Bar

Explore the area

View in a map
40 Marsh Wall, London, England, E14 9TP
  • Place, O2 Arena
    ‪5 min drive‬
  • Place, Tower of London
    ‪11 min drive‬
  • Place, Tower Bridge
    ‪12 min drive‬
  • Airport, London (LCY-London City)
    ‪12 min drive‬

Room options

View all photos for Executive Room, 1 Double Bed (Premium)

Executive Room, 1 Double Bed (Premium) | 1 bedroom, in-room safe, laptop workspace, iron/ironing board

Executive Room, 1 Double Bed (Premium)

8.4 out of 10
Very good
(7 reviews)
  • 21 sq m
  • City view
  • Sleeps 3
  • 1 Double Bed

View all photos for Superior Double Room, 1 Double Bed

Superior Double Room, 1 Double Bed | 1 bedroom, in-room safe, laptop workspace, iron/ironing board

Superior Double Room, 1 Double Bed

8.4 out of 10
Very good
(56 reviews)
  • 21 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Superior Twin Room, 2 Single Beds

1 bedroom, in-room safe, laptop workspace, iron/ironing board

Superior Twin Room, 2 Single Beds

8.4 out of 10
Very good
(5 reviews)
  • 21 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Deluxe Twin Room

1 bedroom, in-room safe, laptop workspace, iron/ironing board

Deluxe Twin Room

  • 21 sq m
  • Sleeps 3
  • 2 Single Beds

View all photos for Executive Suite, 1 King Bed

Executive Suite, 1 King Bed | 1 bedroom, in-room safe, laptop workspace, iron/ironing board

Executive Suite, 1 King Bed

  • 40 sq m
  • 1 bedroom
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Studio, 1 King Bed

Studio, 1 King Bed | 1 bedroom, in-room safe, laptop workspace, iron/ironing board

Studio, 1 King Bed

8.0 out of 10
Very good
(4 reviews)
  • 40 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Double Room, 1 Double Bed, City View

Superior Double Room, 1 Double Bed, City View | 1 bedroom, in-room safe, laptop workspace, iron/ironing board

Superior Double Room, 1 Double Bed, City View

8.6 out of 10
Excellent
(9 reviews)
  • 21 sq m
  • City view
  • Sleeps 2
  • 1 Double Bed

View all photos for Superior Twin Room, 2 Single Beds, City View

1 bedroom, in-room safe, laptop workspace, iron/ironing board

Superior Twin Room, 2 Single Beds, City View

8.8 out of 10
Excellent
(3 reviews)
  • 21 sq m
  • City view
  • Sleeps 2
  • 2 Single Beds

View all photos for Superior Room, 2 Single Beds, Accessible

Superior Room, 2 Single Beds, Accessible | 1 bedroom, in-room safe, laptop workspace, iron/ironing board

Superior Room, 2 Single Beds, Accessible

8.0 out of 10
Very good
(3 reviews)
  • 25 sq m
  • Sleeps 2
  • 2 Single Beds

Similar properties

Lobby
Hilton London Canary Wharf
  • Pet-friendly
  • Free WiFi
  • Restaurant
  • Air conditioning
4.6 out of 5, Wonderful, 1,005 reviews
The price is €173
includes taxes & fees
21 Nov - 22 Nov
Hilton London Canary Wharf

About this property

Novotel London Canary Wharf Hotel

Hotel with a sauna, near Thames River
An indoor pool, a restaurant and a fitness centre are available at this smoke-free hotel. WiFi in public areas is free. Additionally, a bar/lounge, a snack bar/deli and a sauna are on-site. Housekeeping is available on request.
Novotel London Canary Wharf Hotel offers 313 air-conditioned accommodations with a safe and coffee/tea makers. 55-inch flat-screen televisions come with digital channels.

Bathrooms include a shower, complimentary toiletries and hairdryers. This London hotel provides complimentary wireless Internet access. Change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include an indoor pool, a sauna and a fitness centre.
Novotel London Canary Wharf Hotel's great location gets high marks from our customers. During your stay, you'll be within walking distance of Thames River. Enjoy features like free WiFi in public areas, plus an indoor pool and a restaurant.
  • Free WiFi
  • Drinking and dining options include a coffee shop, a restaurant and a bar/lounge
  • Full breakfast served weekends for a fee
  • Take a swim in the indoor pool
  • Services include dry cleaning/laundry, a concierge and luggage storage
  • On-site recreation includes a gym and a sauna
  • Guests have great things to say about the clean guestrooms and the helpful staff
  • Just a 1-minute drive from Thames River and 7 minutes from Tower Bridge
  • Pets welcome for a fee (restrictions apply)
Novotel London Canary Wharf Hotel offers its guests an indoor pool, a sauna, and a fitness centre. Along with a restaurant and a coffee shop/cafe, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces.

Business amenities include a business centre and meeting rooms. A rooftop terrace, multilingual staff, and a garden are also featured at Novotel London Canary Wharf Hotel.

This 4-star London hotel is smoke free.

For a fee, guests can enjoy a full breakfast on weekends from 7:00 AM and 11:00 AM.
Canary Coffee – On-site coffee shop.
BOKAN 37 – This fine-dining restaurant specialises in international cuisine and serves breakfast, brunch and dinner. Open daily.
BOKAN 38 – This cocktail bar only serves light fare. Open daily.
BOKAN 39 – On-site rooftop bar. Open daily.
24-hour room service is available.

Awards and affiliations

Eco-certified property
This property participates in Green Key (Foundation for Environmental Education) – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Food and drink

  • Weekend full breakfast available 7:00 AM to 11:00 AM for a fee: GBP 25 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • BOKAN 37
  • BOKAN 38
  • BOKAN 39
  • Canary Coffee

Things to do

  • Bicycle storage
  • Gym
  • Indoor pool
  • Sauna

Family friendly

  • Indoor pool
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Proposal/romance packages

Business services

  • Business centre
  • Computer station
  • Meeting rooms

Outdoors

  • Garden
  • Rooftop terrace
  • Vegetable garden

Accessibility

  • Hardwood flooring in room
  • High-pile carpet in room
  • Lift

More

  • 100% renewable energy
  • 39 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 2016
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Eco-friendly cleaning products used
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 55-inch flat-screen TV with digital channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3 PM; check-in end time: anytime
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
It is the property’s policy that children under 18 years of age cannot be accommodated at the property without an accompanying parent or legal guardian. Children under 18 years of age traveling without a parent or legal guardian are required to provide a signed authorization document and copy of the signer’s ID upon arrival. Please contact the hotel directly for the relevant authorization form.

Access methods

Staffed front desk

Pets

  • Pets: GBP 25 per pet, per night
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 12 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: from approximately GBP 25 per person
  • Pet fee: GBP 25 per pet, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property uses eco-friendly cleaning products
Safety features at this property include a fire extinguisher, a smoke detector and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • One child aged 12 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Novotel London Canary Wharf Hotel
Novotel London Canary Wharf
Novotel London Canary Wharf (opening November 2016)
Novotel London Canary Wharf England
Novotel London Canary Wharf (Opening soon)
Novotel London Canary Wharf
Novotel London Canary Wharf Hotel Hotel
Novotel London Canary Wharf Hotel London
Novotel London Canary Wharf Hotel Hotel London

Reviews

Novotel London Canary Wharf Hotel Reviews

8.8

Excellent

9.0/10

Cleanliness

8.8/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness
Rating 10 - Excellent. 598 out of 1003 reviews
Rating 8 - Good. 248 out of 1003 reviews
Rating 6 - Okay. 81 out of 1003 reviews
Rating 4 - Poor. 38 out of 1003 reviews
Rating 2 - Terrible. 38 out of 1003 reviews

Reviews

10/10 Excellent

Elion

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice

Nice
Stayed 1 night in Aug 2025

8/10 Good

S

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great all round

Amazing views at breakfast; great pool & sauna and lovely rooms.
Stayed 2 nights in Aug 2025

2/10 Terrible

Rasool Khan

Travelled with group
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very Rude the booking reservation manager

I have reserved room and I was to pay at the hotel reception and I didn’t booked just reserved and it was clearly mention that you want to pay online or you want to pay at hotel I choose pay at hotel and also mention that put your card details and we will never charge you without your consent so because of some reason I didn’t went and the hotel deduct £211 then I contact with the duty reservation manager I explained he was very rude instead of he explain me he has no thoughts no explanation regarding the hotel policy he was rude to me , said we can’t do and I ask for compensation he still have no answer no idea and was rude and unprofessional and unexperienced staff , he doesn’t know that I am the manager of this 5* hotel and how should I talk with our customers, and I ask to give me your duty manager or other high ranked manager to contact with them but he was unprofessional and was very rude , I am very disappointed and will never booked and never recommend to anyone if they have these type of rude and unprofessional staff ,
Stayed 1 night in Aug 2025

8/10 Good

Scott

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property itself was fantastic. Clean, great staff who were more than helpful. However the current situation regarding the Britannia Hotel across the road made the trip a bit uncomfortable. Hopefully that gets resolved soon. Without that this would have been 5* across the board.
Stayed 1 night in Aug 2025

8/10 Good

Gabriele

Liked: Cleanliness, amenities, property conditions & facilities
Property was great and breakfast and room was amazing. The only bad thing was this incredibly rude lady downstairs who kept shouting at us to move around when we were quequing. All the other staff was so lovely. Breakfast was delicious and view was great. The roof bar is awesomw but the prices are ridiculously expansive, 30£ for 2 small glasses of wine is a bit much.
Stayed 2 nights in Aug 2025

10/10 Excellent

Antonella

Stayed 2 nights in Aug 2025

10/10 Excellent

J'N'dye

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2025

10/10 Excellent

Georgia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I had a lovely stay here. I would definitely book again the next time i go to london. Great location. Room was very clean and had a lovely view of london. Bed was comfortable as well. Room was very spacious too which was nice.
Stayed 2 nights in Aug 2025

8/10 Good

Ingrid

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The rooms were really nice but the breakfast was average.
Stayed 1 night in Aug 2025

10/10 Excellent

clive

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2025

10/10 Excellent

Oliver

Stayed 1 night in Aug 2025

10/10 Excellent

Beth

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

4/10 Poor

Tolulope

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
For a hotel that’s meant to be high star there was no toothpaste or any body cream, the shower head was dirty with limescale, the vent in the bathroom is dusty. The surface of the table by the tv was dusty. We were only given one towel. This has to be one of the worse hotels I’ve ever stayed at
Stayed 1 night in Aug 2025

6/10 Okay

Victoria

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

8/10 Good

Stacy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2025

10/10 Excellent

Jean Paul

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very lavish and comfortable and room view is amazing. The hotel offers a pool and a sauna which we really enjoyed. The breakfast is very rich and tasty. Highly recommended.
Stayed 4 nights in Jul 2025

10/10 Excellent

Pierre

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jul 2025

10/10 Excellent

Abiola

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

Abena

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Aug 2025

10/10 Excellent

John

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was very good except the TV was somewhat antiquated with slow internet. Great service with friendly and attentive staff, rooftop bar and restaurant was excellent.
Stayed 2 nights in Jul 2025

10/10 Excellent

Heather

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect hotel, great location and fabulous views of the city
Stayed 2 nights in Jul 2025

8/10 Good

CATIA

Travelled with family
Liked: Staff & service, property conditions & facilities, room comfort

Overall a good hotel

Overall a good hotel in a convenient location for public transport. We arrived during an immigration protest- it was peaceful but worth noting the hotel across the road is being used to accommodate immigrants. The bed was comfortable although the carpets were dirty and the pool didn't appear to be well maintained with quite a lot of hair present. The sauna was great and the bar food was decent, though the main restaurant was closed when we arrived on a Sunday.
Stayed 3 nights in Jul 2025

6/10 Okay

Rezaul

Travelled with family
Very bad mattress
Stayed 1 night in Jul 2025

6/10 Okay

Rajat

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Overall the hotel is very nice but rooms are not spacious
Stayed 1 night in Jul 2025

10/10 Excellent

Diana

Stayed 1 night in Jul 2025

Hotels