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Park Hotel

2.5 star property

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Photo gallery for Park Hotel

Breakfast area
Lobby sitting area
Desk, iron/ironing board, free WiFi, bed sheets
Superior Studio | Desk, iron/ironing board, free WiFi, bed sheets
Lobby sitting area

Reviews

6.4 out of 10

Popular amenities

  • Free Wi-Fi
  • Housekeeping
  • 24/7 front desk
  • Kitchen

Explore the area

View in a map
327 Cranbrook Road, Ilford, England, IG1 4UE
  • Place, Valentines Park
    ‪1 min walk‬
  • Place, Ilford Cricket Club
    ‪3 min walk‬
  • Place, Ilford Golf Club
    ‪13 min walk‬
  • Airport, London (LCY-London City)
    ‪20 min drive‬

Room options

View all photos for Double Room

Double Room | Desk, iron/ironing board, free WiFi, bed sheets

Double Room

  • 12 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Single Room

Single Room | Desk, iron/ironing board, free WiFi, bed sheets

Single Room

  • 10 sq m
  • Sleeps 1
  • 1 Single Bed

View all photos for Triple Room

Triple Room | Desk, iron/ironing board, free WiFi, bed sheets

Triple Room

  • 15 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Single Bed

View all photos for Quadruple Room, 2 Double Beds

Quadruple Room, 2 Double Beds | Desk, iron/ironing board, free WiFi, bed sheets

Quadruple Room, 2 Double Beds

  • 17 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Superior Studio

Superior Studio | Desk, iron/ironing board, free WiFi, bed sheets

Superior Studio

  • Sleeps 2
  • 1 Double Bed

View all photos for Twin room

Twin room | Desk, iron/ironing board, free WiFi, bed sheets

Twin room

  • 12 sq m
  • Sleeps 2
  • 2 Single Beds

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About this property

Park Hotel

A 24-hour front desk, a TV in a common area and free self-parking are available at this hotel. WiFi in public areas is free. Other amenities include a banquet hall.
Park Hotel offers 60 accommodations with coffee/tea makers and portable fans. LCD televisions are featured in guestrooms. Accommodations all include kitchens.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. An iron/ironing board and hairdryers can be requested. Housekeeping is provided on a daily basis.

During your stay at Park Hotel, you'll be close to ExCeL Exhibition Centre. Enjoy features like free WiFi in public areas and free self-parking.
  • Free WiFi
  • Free self-parking
  • Amenities include TV in a common area
  • 11 minutes by car from ExCeL Exhibition Centre and 9 minutes from Thames River
Park Hotel offers its guests a television in common area. WiFi is free in public spaces. Free self parking is available.

Smoking is allowed in designated areas at this Victorian Ilford hotel.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Things to do

  • TV in common areas

Family friendly

  • In-room kitchen

Conveniences

  • 24-hour front desk

Guest services

  • Housekeeping (daily)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No lift
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 3 floors
  • Banquet hall
  • Built in 1970
  • Designated smoking areas
  • Victorian architecture

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Hair dryer (on request)
  • Towels provided

Entertainment

  • LCD TV

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Kitchen

More

  • Connecting rooms available
  • Desk
  • Heating
  • Iron/ironing board on request
  • Phone
  • Portable fan

Policies

Check-in

Check-in start time: 1 PM; check-in end time: 8 PM
Minimum check-in age - 18

Check-out

Check-out before 11 AM

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 8 PM please contact the property in advance using the information on the booking confirmation
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
Please note all reservation cancellation, modification, or amendment requests must be submitted and confirmed via email.
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification.

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 2 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A damage deposit of GBP 100 will be collected before check-in.

We've listed all charges provided to us by the property.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests arriving after 8 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • One child aged 2 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Park Hotel Ilford
Park Ilford
Park Hotel Hotel
Park Hotel Ilford
Park Hotel Hotel Ilford

Park Hotel Reviews

Reviews

6.4
Rating 10 - Excellent. 158 out of 1002 reviews
Rating 8 - Good. 322 out of 1002 reviews
Rating 6 - Okay. 234 out of 1002 reviews
Rating 4 - Poor. 122 out of 1002 reviews
Rating 2 - Terrible. 166 out of 1002 reviews

6.8/10

Cleanliness

7.0/10

Staff & service

6.0/10

Amenities

6.2/10

Property conditions & facilities

Reviews

10/10 Excellent

Grant

Stayed 1 night in Nov 2025

2/10 Terrible

jumena

Disliked: Cleanliness
Stayed 1 night in Nov 2025

2/10 Terrible

Vinay

Business traveller
Disliked: Cleanliness, amenities, property conditions & facilities
No hot water and inadequate heating.
Stayed 1 night in Nov 2025

2/10 Terrible

Eugen

Disliked: Cleanliness, staff & service, amenities
I didn’t even stay there,and didn’t get a refund. I had to go to another hotel. Staff was rude at receprion. Im gonna need my money back.
Stayed 1 night in Nov 2025

4/10 Poor

Rohit

Travelled with family
Disliked: Staff & service, amenities
It’s alright
Stayed 2 nights in Nov 2025

6/10 Okay

stephen

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Front of house staff were brilliant. Parking was good. Could do with better pillows otherwise it was good for the price
Stayed 1 night in Nov 2025

2/10 Terrible

Sai

Travelled with family, Travelled with group
Disliked: Cleanliness, amenities, property conditions & facilities
⚠️ Worst Hotel Experience Ever – Avoid This Place! ⚠️ Stayed from 6–9 Nov 2025 but paid , and it was a nightmare from check-in to check-out. Saw a man using drugs outside the hotel, then police arrived after a woman overdosed in a nearby room. Broken bed, no Wi-Fi, and no cleaning even after multiple complaints. My cousin was approached by women outside asking to go to the room for “fun” — totally unsafe! After days of terrible service, we checked out early (lost money + no deposit refund). This place is not family-friendly, feels unsafe, and is full of drugs and shady activity. 0/5 – Do NOT book this hotel! Families Avoid it for your wife or kids safety and also read the google review its the worst HOTEL in this Area!!
Stayed 4 nights in Nov 2025

6/10 Okay

Antonio

Business traveller
Disliked: Property conditions & facilities, room comfort
Budget place. Don't expect anything. Free parking. Clean enough.
Stayed 1 night in Nov 2025

6/10 Okay

Shahzad

Travelled with family
Disliked: Room comfort
Parking was easy , a lot of shops, nearby and easily accessible public transport. we booked a family and a triple room. Triple room was terrible with only beds in a small box room, had to keep luggage on floor. They changed room next day after complaint. Mattresses were very poor quality and could be improved. Over all our stay was ok as we chose it due to shops and nearby tube station.
Stayed 2 nights in Oct 2025

6/10 Okay

Junaid

Stayed 1 night in Oct 2025

8/10 Good

Tyler

Business traveller
Liked: Staff & service
Good priced and only a short tube ride into central. Staff was very helpful and friendlt. Each day would return from being out to find fresh towels and toilet rolls replenished without primptinf. Gr3at service
Stayed 3 nights in Oct 2025

2/10 Terrible

Garrick

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Parking was a farce, but staff did open the back gate to let us park on site as all other spaces were taken up. Room was in a poor state, ripped chairs, rat poison boxes, paper thin pillows. Pictures on the website were not representative of the hotel today, it has deteriorated significantly. Work was also going on in the hotel, with lots of shouting, banging and drilling going on. We got out our room and dust sheets had been put down and all the walks were wet with paint. We weren’t told of any work taking place in advance. The first receptionist we met was nice and helped with getting the security guard to open the back gate to park, and when we asked for more pillows said he’d get the sister hotel to send some over, unfortunately the receptionists on after him around midnight were much less helpful, when I told them that I was there to collect the pillows that should have arrived and they told me that there would definitely mot be pillows arriving from the sister hotel at such a time and instead offered extra towels.
Stayed 1 night in Oct 2025

6/10 Okay

Madison

Disliked: Cleanliness, staff & service
Cleanliness isn’t great, saw a few mice. The staff banged and barged into my room the first day I got there. No one allowed for me to answer before they came to the door and I walked in while in bed resting after traveling. You get what you pay for and this place was cheap.
Stayed 2 nights in Oct 2025

6/10 Okay

Azharuddin

Travelled with family
Disliked: Cleanliness, amenities
Can’t expect more for the price paid.
Stayed 2 nights in Oct 2025

10/10 Excellent

Aminur

You need to change your pillows mate
Stayed 3 nights in Oct 2025

8/10 Good

Kris

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Oct 2025

10/10 Excellent

Gourav

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2025

2/10 Terrible

George

Disliked: Cleanliness
Stayed 1 night in Oct 2025

4/10 Poor

Analyn

Travelled with family
Disliked: Staff & service, room comfort
Bathroom smells lile ciharette.
Stayed 1 night in Oct 2025

10/10 Excellent

ABCD

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was good
Stayed 1 night in Oct 2025

2/10 Terrible

Paul

Stayed 2 nights in Oct 2025

8/10 Good

Kris

Business traveller
Liked: Cleanliness, staff & service
Easy parking
Stayed 5 nights in Oct 2025

2/10 Terrible

Zarif

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2025

4/10 Poor

Sonny

Stayed 3 nights in Oct 2025

8/10 Good

Kris

Stayed 4 nights in Sep 2025