Plaza Hotel Hammersmith

3.0 star property

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Photo gallery for Plaza Hotel Hammersmith

Terrace/patio
Standard Triple Room | Free WiFi, bed sheets
Exterior
Exterior
Dining

Reviews

6.4 out of 10

Popular amenities

  • Housekeeping
  • Free WiFi
  • Business services

Explore the area

View in a map
53 Shepherds Bush Road, Shepherds Bush, Hammersmith, London, England, W6 7LU
  • Westfield London Shopping Centre
    ‪10 min walk‬
  • Kensington High Street
    ‪14 min walk‬
  • Olympia Conference and Exhibition Centre
    ‪14 min walk‬
  • London (LHR-Heathrow)
    ‪24 min drive‬

Room options

Standard Double Room

  • Sleeps 2
  • 1 Double Bed

Standard Single Room

  • Sleeps 1
  • 1 Single Bed

Standard Quadruple Room

  • Sleeps 4
  • 2 Double Beds

Similar properties

About this property

Plaza Hotel Hammersmith

Hotel in London, near Kensington High Street
A business centre, express check-out and free Wi-Fi in public areas are available at this smoke-free hotel.
Plaza Hotel Hammersmith offers 12 accommodations with coffee/tea makers and free toiletries. 32-inch flat-screen televisions come with cable channels.

Bathrooms include a shower. This London hotel provides complimentary wireless Internet access, with a speed of 25+ Mbps. Housekeeping is provided on a daily basis.

During your stay at Plaza Hotel Hammersmith, you'll be within walking distance of Kensington High Street. Enjoy features like free WiFi in public areas and a business centre.
  • Free Wi-Fi (speed: 25+ Mbps)
  • Services include luggage storage
  • 13 minutes by foot from Westfield London Shopping Centre and a 3-minute drive from Kensington High Street
WiFi is free in public spaces. You'll find a business centre on site.

This 3-star London hotel is smoke free.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Conveniences

  • Limited-hour front desk
  • Luggage storage

Guest services

  • Housekeeping (daily)

Business services

  • Business centre

Accessibility

  • No lift

More

  • 4 floors
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: midnight
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Express check-out available

Special check-in instructions

The front desk is open daily from 2:00 PM - midnight
Front desk staffed during limited hours
This property doesn't offer after-hours check-in

Access methods

Front desk (limited hours)

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
The front desk at this property is open daily from 2:00 PM - midnight.
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

Property is also known as

Plaza Hotel London
Plaza London
Park Plaza Westminster Bridge London England
Plaza Hotel
Plaza Hotel Hammersmith Hotel
Plaza Hotel Hammersmith London
Plaza Hotel Hammersmith Hotel London

Plaza Hotel Hammersmith Reviews

Reviews

6.4
Rating 10 - Excellent. 22 out of 98 reviews
Rating 8 - Good. 28 out of 98 reviews
Rating 6 - Okay. 16 out of 98 reviews
Rating 4 - Poor. 12 out of 98 reviews
Rating 2 - Terrible. 21 out of 98 reviews

6.4/10

Cleanliness

7.4/10

Staff & service

5.4/10

Amenities

6.0/10

Property conditions & facilities

5.8/10

Eco-friendliness

Reviews

10/10 Excellent

Guillaume

Liked: Cleanliness, staff & service
Stayed 2 nights in May 2025

8/10 Good

Bryan

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities

Good value for the price

The room was small, but comfortable. The room and bathroom were spotless. The only negative is that the bed had a big dip in it, making the sleep not as comfortable as it could have been.
Stayed 1 night in May 2025

8/10 Good

Hafiza Asma Riasat, FOREST HILLS

Liked: Cleanliness, staff & service
Very congested, non spacious room
Stayed 3 nights in May 2025

4/10 Poor

Emma

Business traveller
Disliked: Cleanliness, amenities, property conditions & facilities
I am disabled and I was on the second floor very narrow stairs and nobody to help me up and when I left I had to go to the street and ask a stranger to carry my case down. I had no pillow the first night tho when there was actually someone at reception they promised me they would get one. The TV remote did not work so I had sky news the whole stay
Stayed 2 nights in May 2025

10/10 Excellent

Victoria

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Amazing staff, very helpful and kind! Would stay there again.
Stayed 4 nights in May 2025

2/10 Terrible

Julie

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Proximity to public transport was good but it seemed as if only the linen had been changed and the room had not been cleaned. The bathroom and refrigerator were both mouldy, the walls dirty, the floors not well vacuumed and the areas beneath and around the bed and walls were very dusty.
Stayed 3 nights in May 2025

8/10 Good

Theodore

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2025

6/10 Okay

ej

Business traveller

Good if working and sleeping Shops/facilities. 🙂

Basic. Price okay if can get lower rate. Fine for transport links and safe area if leaving early morning. Need to travel for work again soon and was just going to book again. Room a little warm at times but fan provided. Reception man was pleasant and friendly in his manner . TV was not getting reception but I never needed and could have asked about it.
Stayed 3 nights in May 2025

4/10 Poor

Ewa

Liked: Staff & service
Disliked: Cleanliness
Terrible room. dirty. Full of stains on the ceiling and chipped plaster. Bathroom renovated, but dirty. Curtain tied in a knot, dirty. No table and coffee. Mattress to be replaced!! Deformed. Very old furniture, dirty inside. It was not the room I booked for two people. The room was so small that it was difficult to fit. The service I received was not the one I paid for.Very kind receptionist.
Stayed 1 night in May 2025

10/10 Excellent

Sahariar Ahmed

Liked: Cleanliness, staff & service, property conditions & facilities
I think you must have micro oven in every room for making food hot and change the Blunkett regularly i.think
Stayed 2 nights in Apr 2025

2/10 Terrible

Ivan

Disliked: Cleanliness, property conditions & facilities
Popped in, got to our room and the door lock was hanging by a thread. The table in the room was sticky and in rough shape, and the dust in and around the tv was abhorrent. We just left and booked another hotel. Could be a rent-by- the-hour place.
Stayed 1 night in Apr 2025

6/10 Okay

José Pedro

Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 2 nights in Apr 2025

6/10 Okay

Katie

Stayed 1 night in Apr 2025

2/10 Terrible

Chris

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
I was charged by you 46.90 anf by the Plaza 34.36. have only just found this out
Stayed 1 night in Mar 2025

8/10 Good

Matthew

Business traveller
Liked: Cleanliness, staff & service, room comfort

Shep B, handy.

Nice staff
Stayed 3 nights in Mar 2025

2/10 Terrible

Marek

Stayed 1 night in May 2021

6/10 Okay

Barbara

Business traveller
Disliked: Cleanliness, property conditions & facilities, room comfort

Not up to any expectation.

Ligjts in room were poor. Only 1 working bulb out of 4. Constant flasing by another. No milk cartons, but tea & coffee was in room. Smelt of stale smoke. No parking provided although website said it was. So had to pay for on street parking.
Stayed 1 night in Apr 2021

8/10 Good

Mark

Liked: Cleanliness, staff & service, room comfort

Standard but cheap in price

The price is cheap and it is ok for what you get. Standard bedroom and standard hotel for a good price
Stayed 2 nights in Mar 2021

2/10 Terrible

Nafisa

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

DO NOT BOOK!

I booked a stay at plaza. When I arrived no one answered the door. They never answered their phone landline or mobile. They charged me for a stay I never got to check in to. I contacted them everyday and no answer. Do not waste your money do not stay here!
Stayed 1 night in Oct 2020

10/10 Excellent

Rugile

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2020

8/10 Good

LONG SANG

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 18 nights in Mar 2020

6/10 Okay

Verified traveller

Disliked: Cleanliness
Stayed 1 night here. The room was on the 2nd level of a three level building with a view of buildings. The tiniest room I have ever seen. The bathroom looked freshly updated. Smelly room with no less then four medium length human hairs smothered on the table. The sheets and towels were clean and the water got hot really quick. The electric kettle worked well with free coffee & tea provided. There were built-in USB chargers. The TV worked good with lot's of channel avail. The not so good bits: In addition to the stink the Wi-Fi just wasn't working. The room was incredibly warm and it wasn't coming from the heater. Had to open the window which didn't really vent that well. It was 5c outside and even with the window open it was hard to get it below 27c in there. Had to wash the two coffee mugs and spoons. No water glasses provided. No mini refrigerator. No room for much of anything.
Stayed 1 night in Mar 2020

10/10 Excellent

Roy

Stayed 5 nights in Mar 2020

6/10 Okay

Verified traveller

Travelled with family and small children
Liked: Cleanliness, staff & service
Disliked: Amenities
The location was good with easy access to London and transport. The staff were friendly. The room was very small for a family of 4, the beds too small for tall people, lumpy and very uncomfortable. No storage, no hairdryer, noniron etc. Extremely basic and room was unbearably hot. For the price it is ok for a very short stay.
Stayed 4 nights in Mar 2020

2/10 Terrible

Verified traveller

Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
Stayed 3 nights in Feb 2020