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Seraphine Hammersmith Hotel

3.0 star property

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Photo gallery for Seraphine Hammersmith Hotel

Triple Room | Premium bedding, in-room safe, desk, laptop workspace
Exterior
Reception
Single Room | Bathroom | Shower, free toiletries, hair dryer, towels
Single Room | Premium bedding, in-room safe, desk, laptop workspace

Reviews

7.6 out of 10
Good

Popular amenities

  • Free Wi-Fi
  • Air-conditioning
  • Laundry room
  • Housekeeping
  • 24/7 front desk

Explore the area

View in a map
84 King Street, Hammersmith, London, England, W6 0QW
  • Place, Eventim Apollo
    ‪5 min walk‬
  • Place, River Thames
    ‪6 min walk‬
  • Place, Kensington High Street
    ‪6 min drive‬
  • Airport, London (LHR-Heathrow)
    ‪39 min drive‬

Room options

View all photos for Double Room, Accessible

Double Room, Accessible | Premium bedding, in-room safe, desk, laptop workspace

Double Room, Accessible

  • City view
  • 19 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Single Room

Single Room | Premium bedding, in-room safe, desk, laptop workspace

Single Room

  • 1 bedroom
  • Sleeps 1
  • 1 Single Bed
  • Free Wi-Fi

View all photos for Cosy Room

Cosy Room | Premium bedding, in-room safe, desk, laptop workspace

Cosy Room

9.0 out of 10
Wonderful
(16 reviews)
  • 13 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Superior Double Room

Superior Double Room | Premium bedding, in-room safe, desk, laptop workspace

Superior Double Room

8.0 out of 10
Very good
(1 review)
  • 17 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Triple Room

Triple Room | Premium bedding, in-room safe, desk, laptop workspace

Triple Room

8.0 out of 10
Very good
(2 reviews)
  • 18 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Large Single Bed and 1 Double Bed
  • Free Wi-Fi

View all photos for Double Room

Double Room | Bathroom | Shower, free toiletries, hair dryer, towels

Double Room

10.0 out of 10
Exceptional
(5 reviews)
  • 15 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

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About this property

Seraphine Hammersmith Hotel

This smoke-free hotel features dry cleaning, a 24-hour front desk and tour/ticket assistance. WiFi in public areas is free. Additionally, a TV in a common area, a porter/bellboy and a front desk safe are on-site.
Seraphine Hammersmith Hotel offers 41 air-conditioned accommodations, which are accessible via exterior corridors, and features a safe and complimentary bottles of water. Beds feature premium bedding. Flat-screen televisions come with digital channels. Bathrooms include a shower, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

The recreational activities listed below are available either on-site or nearby; fees may apply.
During your stay at Seraphine Hammersmith Hotel, you're just a quick walk from River Thames. You'll find features such as free WiFi in public areas and dry cleaning service.
  • Free WiFi
  • Services include babysitting, dry cleaning/laundry and tour or ticket assistance
  • On-site recreation includes bicycles to rent
  • 6 minutes by foot from River Thames and a 4-minute drive from Olympia Events
Seraphine Hammersmith Hotel offers its guests multilingual staff, tour/ticket assistance, and dry cleaning/laundry services. Public spaces have free WiFi. Seraphine Hammersmith Hotel also features a front desk safe, a porter, and a television in common area. A complete renovation of Seraphine Hammersmith Hotel was completed in January 2023.

This 3-star London hotel is smoke free.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Things to do

  • Bicycle rentals
  • TV in common areas

Family friendly

  • Babysitting (surcharge)

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Newspapers in lobby
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Accessibility

  • No lift
  • Smooth flooring in public areas
  • Thin carpet in public areas
  • Thin carpet in room

More

  • 1 building
  • 3 floors
  • Built in 2010
  • Reception hall
  • Renovated entire property - January 2023
  • Smoke-free property

Room amenities

Bedroom

  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with digital channels

Food and drink

  • Coffee/tea maker
  • Free bottled water

More

  • Access via exterior corridors
  • Air conditioning
  • Desk
  • Desk chair
  • Heating (climate-controlled)
  • Iron/ironing board on request
  • Laptop workspace
  • Safe

Policies

Check-in

Check-in start time: 2 PM; check-in end time: midnight

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: GBP 50 per accommodation, per stay

We've listed all charges provided to us by the property.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a fire extinguisher
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Children stay free in the same room as the parent or guardian when using existing bedding.

Property is also known as

Best Western Hammersmith

Best Western Hammersmith Hotel

Best Western Plus Seraphine

Best Western Plus Seraphine Hammersmith

Best Western Plus Seraphine Hammersmith Hotel

Best Western Plus Seraphine Hotel

Best Western Seraphine Hotel Hammersmith

Hammersmith Best Western Hotel

Seraphine Best Western

Seraphine Hammersmith

Best Western Plus Seraphine Hammersmith Hotel London

Best Western Plus Seraphine Hammersmith London

Seraphine Hammersmith Hotel Sure Hotel Collection Best Western

Seraphine Hotel Sure Hotel Collection Best Western

Seraphine Hammersmith Sure Collection Best Western

Seraphine Sure Collection Best Western

Best Western Plus Seraphine Hammersmith Hotel

Seraphine Sure Collection Best

Seraphine Hammersmith Hotel Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 261 out of 1000 reviews
Rating 8 - Good. 416 out of 1000 reviews
Rating 6 - Okay. 217 out of 1000 reviews
Rating 4 - Poor. 74 out of 1000 reviews
Rating 2 - Terrible. 32 out of 1000 reviews

8.2/10

Cleanliness

8.2/10

Staff & service

7.2/10

Amenities

7.6/10

Property conditions & facilities

Reviews

10/10 Excellent

mahesh

Stayed 1 night in Feb 2026

4/10 Poor

Darren

Disliked: Cleanliness, amenities
Was great
Stayed 1 night in Feb 2026

10/10 Excellent

Helen

Travelled with family
Liked: Cleanliness, staff & service, amenities
Great little hotel in a great location Room was clean and in good condition - tea & coffee making facilities, hairdryer and safe in room. Sufficient towels for both guests. Booked a cosy room which was compact but designed with plenty storage. Breakfast bag on the morning was a lovely little bonus. Will definitely use again.
Stayed 1 night in Feb 2026

8/10 Good

Dominique

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
For an overnight stay in London, this ticked all the boxes for us. Convenient location, easy check in and out, friendly staff, clean room with a great shower. Communication from the hotel prior to arrival was good and could provide all the details they needed for a speedy check in.
Stayed 1 night in Feb 2026

4/10 Poor

George

Disliked: Staff & service
When I arrived my room had been “upgraded” to one on the uppermost floor (no elevator) and with no windows. It was also directly next to a linen/storage room, so there was constant noise from machines. On several days of my stay, I was woken and unable to sleep because of noisy chatter from staff in that room. I also found the “continental breakfast” very disappointing. There was no dining area; staff just delivered a paper bag with five items to your room. There was no way to choose items or specify preferences, so I was stuck with whatever items I was given. These were usually repetitive and unappetizing: a bruised apple, a room-temperature prepackaged waffle, two crackers, a rice crispy treat, and a sour “juice” drink that I found particularly unappetizing. The menu only changed on one day of my stay when the apple was replaced with a banana and the waffle with a croissant. I don’t think it could be considered a proper breakfast, and I certainly wouldn’t consider it a selling-point. One of the biggest issues I faced with my stay was that the wifi didn’t work. I was able to connect my devices to the wifi with full bars, but it never let me actually connect to the internet. I was never able to load even a single webpage. I instead ended up having to use up my own international data.
Stayed 4 nights in Feb 2026

4/10 Poor

Antony

Liked: Cleanliness, staff & service, amenities
not happy with the £50 deposit when the room wad already paid for
Stayed 1 night in Jan 2026

10/10 Excellent

Gemma

Travelled with family
Liked: Cleanliness, staff & service, amenities
Room was spotless, staff were friendly
Stayed 1 night in Dec 2025

10/10 Excellent

Mary

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel is situated in a very convenient location with easy access to 2 train stations and bus services. There are several shops on the same street and various eateries.. it was home away from home for us. The easy check in, the very friendly and helpful staff, from the receptionist to the cleaners, the comfortable bed and cosy room. This is my go-to hotel whenever I am in London. Highly recommended..
Stayed 5 nights in Dec 2025

6/10 Okay

Declan, Hamilton

Liked: Cleanliness, staff & service
The staff were very helpful, the breakfast strangely good. The room was tiny, far too small for a double.
Stayed 4 nights in Dec 2025

10/10 Excellent

Alexandra

Liked: Cleanliness, amenities, property conditions & facilities
My second time at this hotel and it is as good as I remembered. The staff are very welcoming, genuine, helpful and friendly. The room was clean with white linen and a comfy mattress. TV is freeview and there is free wifi in the room. The complimentaries are branded and the liquid soaps gentle. Sanitary disposal bags are provided and you have control of the heating. The filling breakfast is delivered to your door;a fruit, a pastry a breakfast bar, a yoghurt, and a friut drink. Most of all the communal areas are very well maintained and clean with the stainless steel lift doors always finger print and scratch free. The hotel is above the shops on King Street so you have all the big names M&S, Lidl, IKEA, Lyric Theatre etc a very short walk away. As well as a Wetherspoons, and pubs there is a wide range of international cuisine nearby and the bus station and tube easily accessed for journeys further away.
Stayed 3 nights in Dec 2025

8/10 Good

Shem

Business traveller
Liked: Cleanliness, staff & service
Clean rooms - free continental bagged breakfast
Stayed 3 nights in Nov 2025

10/10 Excellent

Kate

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect for a one night work trip away for 3 colleagues. Room ready on our arrival. Incredibly polite & pleasant welcome from staff who provided us all with a bottle of water : much appreciated after a 5 hour drive. Room very clean & tidy. Had all amenities we required and a bonus to have tea/ coffee in the room. Even bigger bonus was breakfast delivered to our room saving us time finding somewhere at 7.30am before heading into the city for work. Just as pleasant a check out from staff. Was the perfect location for us with company unable to fund inner city hotel prices, less than 5 minutes to secure car parking location & tube. Would highly recommend.
Stayed 1 night in Oct 2025

8/10 Good

Dale

Stayed 6 nights in Sep 2025

10/10 Excellent

Tami

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Really lovely staff. Great location
Stayed 1 night in Jul 2025

8/10 Good

Karen

Liked: Cleanliness, staff & service
Hotel was so easy to find. Staff extremely friendly will definitely be going back !
Stayed 2 nights in Aug 2025

10/10 Excellent

ibrahim

Liked: Cleanliness
Stayed 1 night in Aug 2025

10/10 Excellent

James

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Clean, Stylish and Chic

Outstanding boutique hotel. Clean, comfortable and classy
Stayed 1 night in Jul 2025

10/10 Excellent

Rhodri

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location for the Hammersmith Apollo. Rooms clean and tidy and continental breakfast spot on. Would definitely stay here again
Stayed 1 night in May 2025

10/10 Excellent

Melinda

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in May 2025

6/10 Okay

Ian, Hastings

Liked: Cleanliness, staff & service
Three flights of stairs. No dining areas or lounge bar.
Stayed 3 nights in Apr 2025

8/10 Good

Angela

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was in a good place for us going to Eventim Apollo. Room was small & not enough room around beds. There was only 2 of us but room was meant for 3, would have been a bit cramped.
Stayed 1 night in Apr 2025

10/10 Excellent

Caroline

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Enjoyable and convenient stay

We were happy with our stay at Seraphine Hammersmith Hotel. We had everything we needed, the room was very clean, the bed was comfortable, and the shower was lovely. We didn't realise there was air-conditioning in the room which we needed, as it was very warm in there. Nice continental breakfast and helpful staff.
Stayed 1 night in Apr 2025

10/10 Excellent

Mohammed Chaouki

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Apr 2025

10/10 Excellent

Keelan

Stayed 1 night in Mar 2025

10/10 Excellent

Laura

Stayed 1 night in Mar 2025

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