Guesthouse with a 24-hour front desk, a short walk to Westfield London Shopping Centre
This smoke-free guesthouse features a 24-hour front desk, a porter/bellboy and a front desk safe. Other amenities include ATM/banking services.
W12 Rooms offers 19 air-conditioned accommodations with a safe and complimentary bottles of water. Flat-screen televisions are featured in guestrooms. Bathrooms include a shower, complimentary toiletries and hairdryers. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.
Our customers tell us they can't get enough of W12 Rooms's great location. During your stay, you're just a quick walk from Westfield London Shopping Centre.
Services include a porter and luggage storage
Guests have great things to say about the clean guestrooms and the helpful staff
5 minutes by foot from Westfield London Shopping Centre and a 3-minute drive from Kensington High Street
W12 Rooms offers its guests a front desk safe, a porter, and an ATM. The front desk is open around the clock.
This 4-star London guest house is smoke free.
Property amenities
Internet
Available in all rooms: High-speed internet
Parking and transport
No on-site parking available
Family friendly
Mini-fridge
Soundproofed rooms
Conveniences
24-hour front desk
ATM
Luggage storage
Safe at front desk
Guest services
Housekeeping (daily)
Porter/bellhop
Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Upper floors accessible by stairs only
More
1 building
4 floors
Smoke-free property
Room amenities
Bedroom
Bedsheets provided
Bathroom
Free toiletries
Hair dryer
Private bathroom
Shower
Towels provided
Entertainment
Flat-screen TV
Food and drink
Electric kettle
Free bottled water
Mini-fridge
Tea bags/instant coffee
More
Air conditioning
Connecting rooms available
Heating (climate-controlled)
Iron/ironing board on request
Phone
Safe
Soundproofed rooms
Policies
Check-in
Check-in time starts at 3:00 PM
Minimum check-in age - 18
Check-out
Check-out before 11 AM
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged
Special check-in instructions
Front desk staff will greet guests on arrival at the property
Access methods
Staffed front desk
Pets
No pets allowed
Children and extra beds
Children are welcome.
Rollaway/extra beds are available for GBP 40 per night.
Cots (infant beds) are not available.
Payment types at the property
Important information
Optional extras
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
Late check-out is available for a fee (subject to availability)
Rollaway bed fee: GBP 40 per night
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.
You need to know
This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.
This property's porter/bellhop service is available 8 AM to 6 PM.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.
We should mention
Registered guests are the only ones allowed to be in guestrooms.
Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
Alcohol isn't served at W12 Rooms.
National rating
This establishment has received its official star rating from VisitEngland, the National Tourist Board for England.
Property is also known as
W12
W12 Rooms
W12 Rooms House
W12 Rooms House London
W12 Rooms London
W12 Rooms London, England
W12 Rooms Guesthouse London
W12 Rooms Guesthouse
W12 Rooms London
W12 Rooms Guesthouse
W12 Rooms Guesthouse London
Reviews
W12 Rooms Reviews
8.8
Excellent
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
W12 Rooms is a convenient place to stay in London. When we arrived, the reception staff were friendly. However, the building is currently covered in scaffolding and wrapped. If I'd known, I would not have booked.
You could not see out of the room. The room itself was quite small (a Deluxe room). The runner on the bed was filthy and unclean. It had stains and marks all over it. The room had a quick turnover and a quick clean. The amenities were minimal. The bed was uncomfortable and felt like a waterbed.
I probably wouldn't recommend unless you're staying for one evening in London.
Very good and convenient accomodation close to the centre. I especially appreciated the staff, who were very attentive, polite and helpful. The area offers many restaurants and shops, Westfield shopping centre, it's close to tube and railway.
Looks decent enough on the outside but lacked any creature comforts inside. One bottle of water and one sachet of coffee. The AC worked but didn’t let out enough cold air.
Hamzah
Stayed 1 night in May 2025
6/10 Okay
Adanna, Upper Marlboro
Business traveller
30 May 2025
Disliked: Property conditions & facilities
Try carrying heavy luggage up flights of stairs without elevators or anyone to help! No early check in, ever, too.
Exceptionally clean, friendly staff and really convenient location. Only downside was that our room was on the top floor and only had a skylight so felt a little claustrophobic
AC wasn’t working the whole night and we informed the receptionist but none done very disappointed and our whole day was ruined because of the lack of sleep very very disappointed
Was a great stay. Staff were wonderful. Extremely convenient location for access to the train (tube/underground), made traveling to areas of the city super easy. Mall is also right there! Rooms (or least mine was) considered small, perfect for a solo person or simple couple. Enjoy.
Very good for short London stay. Room small but comfortable. Very warm clean and well managed with very friendly helpful staff readily available. On a main road so there is muffled traffic noise, and some noise from the adjacent underground trains. But we enjoyed our stay and easy access to central London via Tube line.
I was having an operation on both my eyes at Optical Express White City on Monday and had to return the next day for a checkup.
I booked the room as it looked very clean (was) & was near Shepherd's Bush station, one stop from White City.
They were extremely helpful, especially on the Monday, when I had very restricted sight & even read the instructions on the medication out to me.