Hilton London Kensington

4.0 star property

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Photo gallery for Hilton London Kensington

Front of property – evening/night
Lobby
Presidential Suite | View from room
Deluxe Twin Room | Premium bedding, down duvets, in-room safe, desk
Reception

Reviews

7.8 out of 10
Good

Popular amenities

  • Room service
  • Gym
  • Bar

Explore the area

Map
179-199 Holland Park Avenue, London, England, W11 4UL
  • Westfield London Shopping Centre
    ‪6 min walk‬
  • Olympia Conference and Exhibition Centre
    ‪14 min walk‬
  • Hyde Park
    ‪6 min drive‬
  • London (LHR-Heathrow)
    ‪25 min drive‬

Room options

Room, 1 Single Bed

  • 15 sq m
  • Sleeps 1
  • 1 Single Bed

Deluxe Twin Room

  • 17 sq m
  • Sleeps 2
  • 2 Single Beds

Junior Suite, 1 Queen Bed

  • 36 sq m
  • Sleeps 2
  • 1 Queen Bed

Room, 1 Double Bed

  • 17 sq m
  • Sleeps 2
  • 1 Double Bed

Deluxe Room, 1 Double Bed

  • 17 sq m
  • Sleeps 2
  • 1 Double Bed

Presidential Suite

  • 42 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

Superior Twin Room

  • 19 sq m
  • Sleeps 2
  • 2 Single Beds

Superior Room, 1 Double Bed

  • 19 sq m
  • Sleeps 2
  • 1 Double Bed

Twin Hilton Guest Room

  • 17 sq m
  • Sleeps 2
  • 2 Single Beds

Superior Double Room

  • Sleeps 2
  • 1 Double Bed

Deluxe Twin Room

  • Sleeps 2
  • 2 Single Beds

Presidential Suite

  • Sleeps 2
  • 1 Double Bed and 1 Single Sofa Bed

Hilton Junior Suite

  • Sleeps 2
  • 1 Single Sofa Bed and 1 Double Bed

Superior Twin Room

  • Sleeps 2
  • 2 Single Beds

Single Room

  • Sleeps 1
  • 1 Single Bed

Double Room

  • Sleeps 2
  • 1 Double Bed

Twin Room

  • Sleeps 2
  • 2 Single Beds

Deluxe Double Room

  • Sleeps 2
  • 1 Double Bed

Similar properties

About this property

Hilton London Kensington

Hotel with a restaurant, a quick walk to Westfield London Shopping Centre
A restaurant, a fitness centre and a bar/lounge are available at this hotel. WiFi in public areas is free. Additionally, a 24-hour business centre, self parking and 24-hour room service are on-site.
Hilton London Kensington offers 601 air-conditioned accommodations with laptop-compatible safes and a safe. Beds feature down duvets and premium bedding. 43-inch LCD televisions come with digital channels. Guests can make use of the in-room fridges and coffee/tea makers. Bathrooms include baths or showers, complimentary toiletries and hairdryers.

This London hotel provides wireless Internet access for a surcharge. Business-friendly amenities include desks and telephones. Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is offered on a daily basis and hypo-allergenic bedding can be requested.

Recreational amenities at the hotel include a fitness centre.
Our customers tell us that they can't get enough of the helpful staff at Hilton London Kensington. During your stay, you're just a quick walk from Westfield London Shopping Centre. Free WiFi in public areas, a restaurant and a gym are available. This property offers pet-friendly amenities, such as food and water bowls.
  • Free Wi-Fi in some public areas
  • Enjoy a bite to eat at Westeleven Restaurant, a buffet restaurant that serves British cuisine
  • Buffet breakfast served daily for a fee
  • WiFi for a fee
  • Self-parking available for a fee
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a gym
  • Guests have great things to say about the proximity to shopping and the clean guestrooms
  • 7 minutes by foot from Westfield London Shopping Centre and a 3-minute drive from Olympia Conference and Exhibition Centre
  • Pets welcome for a fee (restrictions apply)
  • Pet-friendly amenities are available, including food and water bowls
There's a restaurant on site. You can enjoy a drink at the bar/lounge. A 24-hour business centre and 10 meeting rooms are available.

A computer station is on site and WiFi is free in public spaces. A fitness centre, multilingual staff, and gift shops/newsstands are also featured at the business-friendly Hilton London Kensington. For a fee, parking is available.

Smoking is allowed in designated areas at this 4-star London hotel.

For a fee, guests can enjoy buffet breakfast on weekdays from 6:30 AM to 10:00 AM and at the weekend from 7:00 AM to 11:00 AM.
Westeleven Restaurant – This buffet restaurant specialises in British cuisine and only serves breakfast.
Avenue Bar & Lounge – This restaurant serves lunch and dinner. Guests can enjoy drinks at the bar. A children's menu is available. Open daily.
24-hour room service is available.

Languages

Dutch, English, French, German, Italian, Portuguese, Spanish

Property amenities

Internet

  • Available in all rooms: WiFi (GBP 14.99 per stay)
  • Available in some public areas: Free WiFi

Parking and transport

  • Secured parking on site (GBP 39 per day)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:00 AM on weekdays and 7:00 AM to 11:00 AM on weekends; GBP 19.95 per person
  • A bar/lounge
  • A restaurant
  • Free daily manager's reception

Restaurants on site

  • Avenue Bar & Lounge
  • Westeleven Restaurant

Things to do

  • Gym
  • TV in common areas

Family friendly

  • Free cot
  • Grocery/convenience store
  • In-room refrigerator

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Grocery/convenience store
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 10 meeting rooms
  • 24-hour business centre
  • Computer station

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 5 accessible parking spaces
  • Braille/raised signage
  • Front entrance ramp
  • Handrails in stairways (85 centimetre high)
  • Lift (160 centimetre wide door)
  • Magnifying mirror
  • Vibrating pillow alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (72 centimetre high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking
  • Wheelchairs on site

More

  • 1 building
  • 7 floors
  • Banquet hall
  • Built in 1973
  • Designated smoking areas

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Free cot
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 43-inch LCD TV with digital channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Mobile key entry
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight
Early check-in subject to availability
Early check-in fee: GBP 90
Contactless check-in and check-out are available
Late check-in fee: GBP 90 for check-in between 5:00 PM and midnight
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out
Late check-out subject to availability
Late check-out fee: GBP 90
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Guests are recommended to download the property's Hilton Honors mobile app before check-in

Access methods

Staffed front desk

Pets

  • Pets: GBP 35 per accommodation, per stay, plus a deposit of GBP 35 per stay
  • Maximum 2 (weight limit: 75 lb per pet)
  • Food and water bowls are available
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately GBP 19.95 per person
  • Fee for in-room wireless Internet: GBP 14.99 per stay (rates may vary)
  • Secured self-parking fee: GBP 39.00 per day
  • Pet deposit: GBP 35 per stay
  • Pet fee: GBP 35 per accommodation, per stay
  • Service animals are exempt from fees
  • Early check-in fee: GBP 90 (subject to availability)
  • Late check-in fee: GBP 90 for check-in between 5:00 PM and midnight
  • Late check-out fee: GBP 90 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Cashless transactions are available
Safety features at this property include a smoke detector
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property. Guests are recommended to download the property's Hilton Honors mobile app before check-in.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hilton Hotel London Kensington
Hilton London Kensington
London Kensington Hilton
Hilton Kensington
Hilton London Kensington England
Hilton London Kensington Hotel London
London Hilton
Hilton London Kensington Hotel
Hilton London Kensington Hotel
Hilton London Kensington London
Hilton London Kensington Hotel London

Hilton London Kensington Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 385 out of 1004 reviews
Rating 8 - Good. 307 out of 1004 reviews
Rating 6 - Okay. 162 out of 1004 reviews
Rating 4 - Poor. 97 out of 1004 reviews
Rating 2 - Terrible. 53 out of 1004 reviews

8.0/10

Cleanliness

8.4/10

Staff & service

7.6/10

Amenities

7.0/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

8/10 Good

Nicola

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

10/10 Excellent

Sam

Stayed 1 night in Feb 2025

8/10 Good

Diane

Travelled with family
Liked: Staff & service, property conditions & facilities
Stayed 1 night in Mar 2025

10/10 Excellent

Patrick

Stayed 1 night in Feb 2025

10/10 Excellent

Patrick

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2025

10/10 Excellent

Darryl

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

8/10 Good

Mark

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very happy

Really nice hotel in a good area near the Westfield Centre. Lovely friendly staff, a good breakfast but crazy busy which put me off on one of the days. Only other issue was really low water pressure in the shower...but otherwise an excellent hotel and stay
Stayed 2 nights in Feb 2025

6/10 Okay

Matthew

Travelled with family
Liked: Cleanliness, staff & service, room comfort

Tired hotel.

The hotel it’s self is more like shepherds Bush than Kensington. The underground parking is a massive plus and there is plenty of it. All the staff were excellent and couldn’t do enough for you. The hotel its self is dated. The rooms are tiny and are due a good refurbishment. The shower was the worst shower I’ve ever had in a hotel. That said the bed was comfortable and the room was clean.
Stayed 2 nights in Feb 2025

8/10 Good

Tracey

Travelled with family
Liked: Cleanliness, staff & service

Somewhere to get head down

The hotel was ok for bed comfy and having a fridge in the room, plus nice size bathroom. The breakfast was amazing, such choice. Only thing that was not good was the whole hotel was far to hot in temperature and the room climate control wasn’t good, fan even on cool and high didn’t help cool down the room at all.
Stayed 2 nights in Feb 2025

2/10 Terrible

Hiresha

Disliked: Cleanliness, property conditions & facilities
Tiny, Dirty, and Uncomfortable My stay at the Hilton London Kensington was a complete disappointment. The room was incredibly cramped, barely big enough to open my suitcase. The furniture was old and worn, with a large, stained patch on a chair that I didn't even want to sit on. The room itself was not clean, and I left feeling like I hadn't had a proper night's rest. I would not recommend this hotel to anyone.
Stayed 1 night in Dec 2024

10/10 Excellent

Brian

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were all excellent and professional. The food in restaurant was very good as well. The breakfast buffet was excellent, so many options to choose from and everything is quality. The bed was very comfortable in a spacious room. Westfield shopping centre is 10 minute walk away which is just past the Shepherds Bush tube station. We really enjoyed our long weekend and will definitely be going back.
Stayed 3 nights in Feb 2025

10/10 Excellent

GIFTY

Liked: Cleanliness, staff & service, property conditions & facilities
Very conducive and safe
Stayed 5 nights in Feb 2025

10/10 Excellent

Adalsteinn

Liked: Cleanliness, staff & service, room comfort
Stayed 4 nights in Feb 2025

6/10 Okay

Emelda

Liked: Staff & service, room comfort
Stayed 1 night in Feb 2025

6/10 Okay

Verneesha

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Stayed 1 night in Feb 2025

6/10 Okay

Kathrine

Travelled with group
Liked: Cleanliness, staff & service
Disliked: Room comfort

Ummmm beds what

The hotel itself was super clean and the staff incredibly inviting. Finishes in the bedroom were dire .. it could have been a lovely room but we were left snagging clothing on upholstery that had seen better days and our twin room beds for undesirable .. beds are super high off the ground and on wheels so brace yourself for impact should you be as clumsy as myself. Mattress was a little hard and after the mattress test winded myself a little .. but my heart went out to those in the room below us because damn those beds made some noise and given that we were woken many times either but the creaking of us turning or because we needed to find comfort in the beds .. I mean otherwise it's a prime location and the staff were on the ball.
Stayed 1 night in Feb 2025

10/10 Excellent

Emma

Travelled with group
Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Feb 2025

8/10 Good

Steven

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Comfortable stay.

A very comfortable stay. The room was a little cramped. The Breakfast was extremely good.
Stayed 1 night in Feb 2025

10/10 Excellent

Sarah

Stayed 1 night in Feb 2025

8/10 Good

Stuart

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2025

8/10 Good

Aiman

Liked: Cleanliness, staff & service, property conditions & facilities
A good experience overall….
Stayed 2 nights in Jan 2025

10/10 Excellent

Casey

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
They upgraded room for birthday and provided brownie and decorations :)
Stayed 1 night in Jan 2025

10/10 Excellent

Mehmet Togan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice stay. Clean and nice
Stayed 8 nights in Jan 2025

6/10 Okay

Jamal

It was a good location.
Stayed 2 nights in Jan 2025

8/10 Good

VICKIE, Middlesex

Travelled with group
Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
Booked as part of a friend's 50th birthday celebrations. Location is very convenient for Westfield white city or the itv/bbc studios nearby. There was a conversation about decorating the room with some balloons etc for my friend. This was also printed in the leaflet the hotel emailed to me, a few days before we checked in. However when arriving at the hotel, they said this had not been done and they did not have any decorations. Do not offer things, if they cannot be provided as it just gives false information and hope. The following day, we discovered there was no shower gel in the bathroom and nobody at guest service or housekeeping answered the calls we made. Finally got through to the front desk and they said it would be sent up straight away. An hour later, it still had not arrived. Surely from a brand like Hilton, you cannot be faulted for at least expecting toiletries?! I will end on a high, the buffet breakfast was great! Good selection and food was all warm or cool where appropriate. I would stay again in the hope any errors on this stay would not be repeated. Poor reply from the hotel though.
Stayed 1 night in Jan 2025