Holiday Inn London Brentford Lock by IHG

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Dates

August 2025

September 2025

Standard Room, 1 Queen Bed with Sofa bed | 1 bedroom, hypo-allergenic bedding, in-room safe, desk

Daily buffet breakfast (GBP 13.95 per person)

1 bedroom, hypo-allergenic bedding, in-room safe, desk

Overview
Rooms
Location
Policies

Popular amenities

Parking available
Gym
24/7 front desk
Room service
Bar

Explore the area

Commerce Road, Brentford, England, TW8 8GA

Twickenham Stadium
‪7 min drive‬
Royal Botanic Gardens, Kew
‪11 min drive‬
Wembley Stadium
‪15 min drive‬
London (LHR-Heathrow)
‪15 min drive‬

Room options

Standard Room

Very good

21 sq m
Sleeps 2
1 Single Bed

Premium Room, 1 King Bed, Balcony (View)

Very good

31 sq m
Sleeps 3
1 King Bed

Standard Room, 1 Queen Bed

Excellent

21 sq m
Sleeps 2
1 Queen Bed

Standard Room, 2 Double Beds

Wonderful

23.1 sq m
Sleeps 4
2 Double Beds

Standard Room, 1 Queen Bed with Sofa bed

Very good

21 sq m
Sleeps 3
1 Queen Bed and 1 Double Sofa Bed

Standard Room, 1 Double Bed, Accessible Bathtub

Very good

21 sq m
Sleeps 2
1 Double Bed

Similar properties

Pool
Pet-friendly
Free WiFi
Restaurant

for 1 room

includes taxes & fees

10 Aug - 11 Aug

About this property

Holiday Inn London Brentford Lock by IHG

Waterfront hotel with fitness centre and 24-hour front desk

A restaurant, a fitness centre and a bar/lounge are available at this smoke-free hotel. WiFi in public areas is free. Other amenities include a snack bar/deli, a coffee shop/cafe and self parking.

Holiday Inn London Brentford Lock by IHG offers 134 accommodations with a safe and a hairdryer. A pillow menu is available. 32-inch flat-screen televisions come with satellite channels. Bathrooms include a combined bath/shower unit and complimentary toiletries.

This Brentford hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks, desk chairs and telephones. Housekeeping is offered on a daily basis and hypo-allergenic bedding can be requested.

Recreational amenities at the hotel include a fitness centre.

Our customers tell us that they can't get enough of the helpful staff at Holiday Inn London Brentford Lock by IHG. During your stay, you'll be close to Royal Botanic Gardens, Kew. You'll find features such as free WiFi in public areas, plus a restaurant and a gym.

Free WiFi and wired Internet
Drinking and dining options include a coffee shop, a restaurant and a bar/lounge
Buffet breakfast served daily for a fee
Self-parking available for a fee
Services include dry cleaning/laundry, a concierge and luggage storage
On-site recreation includes a gym
Guests have great things to say about the clean guestrooms and the helpful staff
Just a 5-minute drive from Royal Botanic Gardens, Kew and 6 minutes from Twickenham Stadium

There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. You can enjoy a drink at the bar/lounge. A business centre and 6 meeting rooms are available.

Public spaces have free WiFi and wired Internet. Event space at this hotel measures 12745 square feet (1184 square metres) and includes conference space. A fitness centre, a terrace, and multilingual staff are also featured at the business-friendly Holiday Inn London Brentford Lock by IHG. For a fee, parking is available.

This 4-star Brentford hotel is smoke free.

For a fee, guests can enjoy buffet breakfast on weekdays from 6:30 AM to 9:30 AM and at the weekend from 7:00 AM to 11:00 AM.

The Open Lobby – This restaurant serves breakfast, lunch and dinner. Guests can enjoy drinks at the bar.

24-hour room service is available.

Languages

Arabic, English, French, Italian, Polish, Portuguese, Romanian, Russian, Spanish

Property amenities

Internet

Available in all rooms: Free WiFi and wired internet
Available in some public areas: Free WiFi and wired internet

Parking and transport

Height restrictions apply for on-site parking
Covered parking on site (GBP 17 per night)
Wheelchair-accessible parking available

Food and drink

Buffet breakfast available for a fee 6:30 AM to 9:30 AM on weekdays and 7:00 AM to 11:00 AM on weekends; GBP 13.95 per person
A bar/lounge
A coffee shop/cafe
A restaurant
Snack bar/deli

Restaurants on site

The Open Lobby

Things to do

Gym
TV in common areas

Family friendly

Free cot
Laundry facilities
Snack bar/deli
Soundproofed rooms

Conveniences

24-hour front desk
Laundry facilities
Luggage storage

Guest services

Concierge services
Dry cleaning/laundry service
Housekeeping (daily)
Multilingual staff
Wedding services

Business services

12,745 square feet of conference space
6 meeting rooms
Business centre

Outdoors

On the waterfront
Terrace

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
3 accessible parking spaces
Assistive listening devices
Braille/raised signage
Lift (90 centimetre wide door)
Stair-free path to entrance
Vibrating pillow alarm
Wheelchair accessible (may have limitations)
Wheelchair-accessible business centre
Wheelchair-accessible lounge
Wheelchair-accessible parking
Wheelchair-accessible path of travel
Wheelchair-accessible path to lift
Wheelchair-accessible public bathroom
Wheelchair-accessible registration desk (116 centimetre high)
Wheelchair-accessible restaurant

6 floors
Ballroom
Banquet hall
Smoke-free property

Room amenities

Bedroom

Bedsheets provided
Free cot
Hypo-allergenic bedding
Pillow menu

Bathroom

Free toiletries
Hair dryer
Private bathroom
Shower/bathtub combination
Towels provided

Entertainment

32-inch flat-screen TV with satellite channels

Food and drink

24-hour room service

Air conditioning (climate-controlled)
Connecting rooms available
Desk
Desk chair
Iron/ironing board
Laptop workspace
Phone
Safe
Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: anytime

Contactless check-in and check-out are available

Minimum check-in age - 18

Check-out

Check-out before 11 AM

Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.

Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

No pets allowed

Children and extra beds

Children are welcome.

Kids stay free! Up to 2 children 13 years old and younger stay free when using existing bedding.

Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

Fee for buffet breakfast: from approximately GBP 13.95 per person
Covered self-parking fee: GBP 17 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation

This property accepts credit cards and cash

This property reserves the right to pre-authorise the guest's credit card prior to arrival.

Cashless transactions are available

Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards

This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room

This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Front desk staff will greet guests on arrival at the property.

If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

Up to 2 children aged 13 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Brentford Holiday Inn

Brentford Lock

Brentford Lock Holiday Inn

Holiday Inn Brentford

Holiday Inn Brentford Lock

Holiday Inn Brentford Lock Hotel

Holiday Inn Lock Hotel Brentford

Holiday Inn Brentford Lock

London Brentford Lock By Ihg

Holiday Inn Brentford Lock an IHG Hotel

Holiday Inn London Brentford Lock by IHG Hotel

Holiday Inn London Brentford Lock an IHG Hotel

Holiday Inn London Brentford Lock by IHG Brentford

Holiday Inn London Brentford Lock by IHG Hotel Brentford

Holiday Inn London Brentford Lock by IHG Reviews

8.8

Excellent

9.2/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

9.0/10

Property conditions & facilities

8.6/10

Eco-friendliness

6/10 Okay

Nicola

Travelled with family

19 Apr 2025

Disliked: Cleanliness

False room advertising

Carpet was very dirty and stained, I booked a triple room, double bed for my mum, 2 singles for me and my 15yo daughter, on arrival was informed they don't do triple rooms so was given a room with 2 double beds, checked my booking and it had changed to 2 double beds, which made me look silly when I had, for certain booked 1 double bed and 2 single beds, i checked this numerous times before I arrived. Holiday Inn said it was an Hotel.com error not their error. Had no option but to stay but had I otherwise known 2 doubles were the only option, I wouldn't have paid over £300 for 2 nights for this room.

Stayed 2 nights in Apr 2025

10/10 Excellent

chris

Travelled with group

19 Apr 2025

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 2 nights in Apr 2025

8/10 Good

Chris

Travelled with family

17 Apr 2025

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 1 night in Apr 2025

8/10 Good

Maryam

14 Apr 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Comfortable and convenient for my trip’s purpose

Stayed 3 nights in Apr 2025

10/10 Excellent

Chun Ming

13 Apr 2025

Liked: Cleanliness, staff & service, property conditions & facilities

Nice

Stayed 2 nights in Apr 2025

8/10 Good

Kimberly

1 Apr 2025

Liked: Cleanliness, staff & service, property conditions & facilities

Stayed 1 night in Mar 2025

10/10 Excellent

Craig

31 Mar 2025

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 1 night in Mar 2025

8/10 Good

Karla

Travelled with family

31 Mar 2025

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good option for a London stay

Comfortable and clean, with parking, it’s the second time we’ve stayed here. Brentford train station connects to Waterloo in half an hour, so the hotel is a great option at a good price. Breakfast is good (usual hot and cold options), bath and a shower in the room, plus a decent sofa bed for the teenager.

Stayed 2 nights in Mar 2025

10/10 Excellent

Matlhogonolo, Leiston

Travelled with group

25 Mar 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Stayed for a weekend from Friday to Monday, and really had a fantastic time. The hotel is in a great location and it was really easy to access the tube at Northfields and the national rail at Brentford station. Bus stations are in very close proximity to the hotel as well as lime bikes which provide a lot of options for travel. The staff were all really friendly and helpful, and the hotel room (and hotel itself) were really clean and well kept. The breakfast was amazing, with lots of options and exceptional quality value. We thoroughly enjoyed our time there and if we stay in Brentford again this will definitely be where we come to. Can't recommend this hotel enough.

Stayed 3 nights in Mar 2025

10/10 Excellent

Darren

24 Mar 2025

Stayed 2 nights in Mar 2025

10/10 Excellent

Leah

Travelled with family

22 Mar 2025

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 1 night in Mar 2025

10/10 Excellent

RHODORA

Travelled with family, Business traveller

19 Mar 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Friendly staff and good breakfast

Stayed 1 night in Feb 2025

10/10 Excellent

sayra

Travelled with family

19 Mar 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Quite and convenience

Stayed 2 nights in Mar 2025

10/10 Excellent

Luka

18 Mar 2025

Stayed 1 night in Mar 2025

10/10 Excellent

Andrew

16 Mar 2025

Stayed 1 night in Mar 2025

6/10 Okay

jason

11 Mar 2025

Stayed 2 nights in Mar 2025

10/10 Excellent

Carl

Business traveller

28 Feb 2025

Liked: Cleanliness, staff & service, property conditions & facilities

Excellent hotel,great value and exceptional customer service as always.

Stayed 1 night in Feb 2025

8/10 Good

Bruce

Travelled with family

23 Feb 2025

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 1 night in Feb 2025

8/10 Good

Dean

Travelled with partner

12 Feb 2025

Liked: Cleanliness, amenities, property conditions & facilities

Disliked: Staff & service

Everything was great except daily room service or lack of. One day no service at all, no refill of coffee, dirty coffee cups from day before.

Stayed 5 nights in Feb 2025

8/10 Good

Verified traveller

Business traveller

1 Feb 2025

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice clean hotel

Good hotel. Only stayed one night and I arrived late. No problems

Stayed 1 night in Jan 2025

8/10 Good

Verified traveller

31 Jan 2025

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 2 nights in Jan 2025

4/10 Poor

Lauren, Brighton

8 Jan 2025

Stayed 1 night in Jan 2025

2/10 Terrible

Lauren, Brighton

7 Jan 2025

Stayed 1 night in Jan 2025

10/10 Excellent

Manpreet

Travelled with partner

5 Jan 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Thanks to your exceptional staff for giving us such a pleasant experience :-)

Stayed 1 night in Dec 2024

10/10 Excellent

Brian

Travelled with family

3 Jan 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Nice property in Brentford offered us exactly what we were looking for. Walkable to some nice restaurants and pubs. Enjoyed the Starbucks coffee in the morning and the comfortable lounge area off the lobby.

Stayed 2 nights in Dec 2024