Hyatt Place London City East

VIP Access

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Dates

June 2025

July 2025

Premium Room, 1 King Bed, Terrace | 1 bedroom, hypo-allergenic bedding, in-room safe, desk

Overview
Rooms
Location
Policies

Wonderful

Popular amenities

Gym
Bar
Pet-friendly
Housekeeping

Explore the area

Black Lion House, 45 Whitechapel Road, London, England, E11DU

Tower of London
‪13 min walk‬
Tower Bridge
‪19 min walk‬
The Shard
‪5 min drive‬
London (LHR-Heathrow)
‪44 min drive‬

Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.

Expect exceptional service
Extra savings and perks for BONUS+ members

Learn more about VIP Access

Room options

Room, 1 King Bed

21 sq m
Sleeps 2
1 King Bed

Deluxe Room, 1 King Bed, City View

24 sq m
City view
Sleeps 2
1 King Bed

Premium Room, 1 King Bed, Balcony

20 sq m
City view
Sleeps 2
1 King Bed

1 bedroom, hypo-allergenic bedding, in-room safe, desk

Room, 1 King Bed with Sofa bed

26 sq m
Sleeps 3
1 King Bed and 1 Double Sofa Bed

Deluxe Room, 1 King Bed

21 sq m
Sleeps 2
1 King Bed

Premium Room, 1 King Bed, Terrace

23 sq m
City view
Sleeps 2
1 King Bed

Deluxe Room, 2 Single Beds

24 sq m
Sleeps 2
2 Single Beds

Room, 2 Single Beds

21 sq m
Sleeps 2
2 Single Beds

Deluxe Room, 2 Single Beds, City View

24 sq m
City view
Sleeps 2
2 Single Beds

1 King Bed Balcony with Sofa

24 sq m
City view
Sleeps 2
1 King Bed and 1 Double Sofa Bed

Similar properties

Free WiFi
Air conditioning
Gym
Laundry

for 1 room

includes taxes & fees

24 Jun - 25 Jun

About this property

Hyatt Place London City East

Eco-certified hotel with 24-hour fitness centre and rooftop terrace

Along with a restaurant, this smoke-free hotel has a 24-hour fitness centre and a bar/lounge. WiFi in public areas is free. Additionally, a snack bar/deli, a rooftop terrace and a 24-hour business centre are on-site.

Hyatt Place London City East offers 280 air-conditioned accommodations with a safe and a hairdryer. 55-cm Smart televisions come with digital channels. Bathrooms include a shower.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is offered on a daily basis and hypo-allergenic bedding can be requested.

Recreational amenities at the hotel include a 24-hour fitness centre.

Hyatt Place London City East's great location gets high marks from our customers. During your stay, you're just a quick walk from Brick Lane. You'll find features such as free WiFi in public areas, plus a restaurant and a 24-hour gym. This property offers pet-friendly amenities, such as food and water bowls.

Free WiFi
Options for a bite to eat or a relaxing drink include a coffee shop, a restaurant and a bar/lounge
Buffet breakfast served daily for a fee
Services include dry cleaning/laundry, a concierge and luggage storage
On-site recreation includes a 24-hour gym
Guests really like the accommodation for the comfy beds and cleanliness
Steps from Brick Lane and 8 minutes on foot from Old Spitalfields Market
Dogs welcome for a fee (restrictions apply)
Pet-friendly amenities are available, including food and water bowls

Along with a restaurant and a coffee shop/cafe, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. Business amenities include a 24-hour business centre, a meeting room, and coworking spaces.

A computer station is on site and WiFi is free in public spaces. A 24-hour fitness centre, a rooftop terrace, and multilingual staff are also featured at the eco-certified Hyatt Place London City East.

This 4-star London hotel is smoke free.

For a fee, guests can enjoy buffet breakfast on weekdays from 7:00 AM to 10:30 AM and at the weekend from 7:00 AM to 11:00 AM.

Sotto Cucina & Bar – On-site restaurant.

PocketSquare Skyline Bar – On-site cocktail bar. Open selected days.

The Market – On-site coffee shop. Open 24 hours. Open daily.

Awards and affiliations

Eco-certified property

This property participates in EarthCheck – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

Languages

English, Filipino, French, Italian, Portuguese, Romanian, Spanish

Property amenities

Internet

Available in all rooms: Free WiFi
Available in some public areas: Free WiFi

Parking and transport

No on-site parking available

Food and drink

Buffet breakfast available for a fee 7:00 AM to 10:30 AM on weekdays and 7:00 AM to 11:00 AM on weekends; GBP 12 per person
A bar/lounge
A coffee shop/cafe
A restaurant
Coffee and tea in common areas
Snack bar/deli

Restaurants on site

PocketSquare Skyline Bar
Sotto Cucina & Bar
The Market

Things to do

24-hour gym

Family friendly

Children's games
Free cot
Laundry facilities
Snack bar/deli
Soundproofed rooms

Conveniences

24-hour front desk
Laundry facilities
Luggage storage
Safe at front desk

Guest services

Concierge services
Dry cleaning/laundry service
Housekeeping (daily)
Multilingual staff

Business services

24-hour business centre
Computer station
Coworking space
Meeting room

Outdoors

Rooftop terrace

Accessibility

Area rugs in room
No lift
Tile flooring in room

9 floors
Banquet hall
Built in 2021
Smoke-free property
Traditional architecture

Room amenities

Bedroom

Bedsheets provided
Free cot
Hypo-allergenic bedding

Bathroom

Hair dryer
Shower
Toothbrush and toothpaste (on request)
Towels provided

Entertainment

55-cm smart TV with digital channels

Air conditioning
Connecting rooms available
Desk
Heating
Iron/ironing board
Laptop workspace
Mobile key entry
Phone
Safe
Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime

Early check-in subject to availability

Early check-in is available for a fee

Minimum check-in age - 18

Check-out

Check-out before noon

Late check-out subject to availability

A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets: GBP 25 per pet, per day
Only dogs are allowed
Maximum 2 pets
Pets cannot be left unattended
Food and water bowls are available
Certain rooms only, restrictions apply
You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation

Children and extra beds

Children are welcome.

Kids stay free! Children stay free when using existing bedding.

Rollaway/extra beds are not available.

Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

Fee for buffet breakfast: from approximately GBP 12 per person
Pet fee: GBP 25 per pet, per day
Early check-in is available for a fee (subject to availability)
Late check-out is available for a fee (subject to availability)
Service fee: 5 per cent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards and debit cards; cash is not accepted

This property reserves the right to pre-authorise the guest's credit card prior to arrival.

Cashless transactions are available

Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit

This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room

Front desk staff will greet guests on arrival at the property.

We should mention

Children stay free in the same room as the parent or guardian when using existing bedding.
Registered guests are the only ones allowed to be in guestrooms.
Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.

Property is also known as

Hyatt Place London City London

Hyatt Place London City East Hotel

Hyatt Place London City East London

Hyatt Place London City East Hotel London

Hyatt Place London City East Reviews

9.0

Wonderful

9.2/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

9.2/10

Property conditions & facilities

8.6/10

Eco-friendliness

2/10 Terrible

Jeason

11 Mar 2025

Disliked: Staff & service, property conditions & facilities, room comfort

Bad manners

Terrible reception on arrival. Not helpful at all!!!

Stayed 2 nights in Mar 2025

10/10 Excellent

Sam

9 Mar 2025

Stayed 1 night in Mar 2025

10/10 Excellent

Julie

9 Mar 2025

Stayed 1 night in Mar 2025

10/10 Excellent

Adem

6 Mar 2025

Stayed 2 nights in Mar 2025

10/10 Excellent

Chris

Business traveller

6 Mar 2025

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 1 night in Mar 2025

10/10 Excellent

Lester

4 Mar 2025

Liked: Cleanliness, staff & service, property conditions & facilities

Friendly and helpful staff. Good location

Stayed 4 nights in Feb 2025

10/10 Excellent

David

2 Mar 2025

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Will definitely return again

Good value warm rooms good firm beds lovely rooftop bar and restaurant very good

Stayed 2 nights in Feb 2025

8/10 Good

Verified traveller

Travelled with family

28 Feb 2025

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Will stay again

Convenient; close to public transport. Interesting characters around the area.

Stayed 3 nights in Feb 2025

10/10 Excellent

Neil

27 Feb 2025

Stayed 1 night in Feb 2025

10/10 Excellent

Michael

Business traveller

26 Feb 2025

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great hotel

Great hotel. Near to Aldgate East tube. Modern. Room had coffee machine and a fridge. Impressive bathroom and shower. Staff polite and helpful. Breakfast was plentiful, with lots of options and well cooked hot food. Would definitely rebook.

Stayed 1 night in Feb 2025

10/10 Excellent

Stephen

24 Feb 2025

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 3 nights in Feb 2025

6/10 Okay

Amit

Travelled with family, Travelled with pets

24 Feb 2025

Liked: Cleanliness, staff & service, amenities

Too noisy, very bad experience

Stayed 2 nights in Feb 2025

10/10 Excellent

Brian

Travelled with family

24 Feb 2025

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great London Hotel

I was visiting London for a one night stay with my disabled daughter. When we arrived to the hotel we were met by “ a very pleasant and happy “ member of the reception team called Yoyo who was superbly professional. She proceeded to offer us a free upgraded accessible room which was a terrific large room overlooking the high street and park views of London. The room had a wonderful walk-in large shower area within a big washroom and toilet area. The bed was extremely comfortable as well as a large settee bed. The room also had a nice gesture of supplying some free bottled water and a fridge to put it into. There were three lifts that can be used to the floor you require and a really good bar on the ninth floor with an outside seating area. The room was very clean and really pleasant to be in. The reception area also has a small cafe type area with very comfortable chairs and settees with plenty of cushions to choose from. The breakfast times had a choice of up to four hours to come down to the spacious dining room to enjoy a varied breakfast menu which consisted of fresh fruit, yogurts, cereals, pastries of all descriptions as well as many different selections of meat and cheeses. The orange and apple juice were very tasty and tasted as they should do. The cooked breakfast had a full range for a full English breakfast, all of which you could help yourself as well as a good fresh variety of breads. The drinks machines gave you every type of hot drink you could possibly want.

Stayed 1 night in Feb 2025

10/10 Excellent

Marc

Travelled with partner, Travelled with group

24 Feb 2025

Liked: Staff & service, property conditions & facilities

Extremely helpful staff. Very well-stocked buffet breakfast. Convenient to 2 tube stations, also not far from parliament, Big Ben, etc. Rooms are well-appointed and very up-to-date.

Stayed 2 nights in Feb 2025

10/10 Excellent

Robyn

23 Feb 2025

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Don’t pay £22 for breakfast

Great hotel for our need of the location. Clean, great service and fab roof top bar. Only complaint was the breakfast was cold! Tasted really good and fresh but needed to be kept hot! Don’t pay the £22 online! £10 offer when checking in!

Stayed 1 night in Feb 2025

8/10 Good

Paul

Travelled with family, Travelled with partner

23 Feb 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Hotel self check in asks for repeats of all the info in the booking. What is the point? Room was too hot and bacon and sausages too cold. Staff were excellent and hotel has good vibe. NCP car is dangerous and unsafe. My car and 2 others broken in to overnight. See Google reviews and stop recommending it.

Stayed 1 night in Feb 2025

8/10 Good

Nisheen

20 Feb 2025

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Pleasant stay

The hotel itself is in a great location, the room were spacious and well equipped with amenities. I didnt have much interaction with the front desk but the staff were friendly and polite and always greeted me when I entered the hotel. The rooms were clean but in need of some decorating there were some noticeable scuffs on the walls. Other then it was a pleasant stay there are numerous shops and restaurants nearby and the underground is a short walk away. They also provided some chocolates and water in the room which was pleasant suprise.

Stayed 2 nights in Feb 2025

8/10 Good

Andrea

Travelled with partner

20 Feb 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

When we checked in the staff member let us know our room would be upgraded to a room with bathrobes and slippers and some other stuff. It sounded great. But our room was just a regular room, which was fine. That is what we reserved. I pointed it out later to the same staff person, just to let her know that our room was just a regular room and she said that if we wanted those things we had to ask for them. Just weird and confusing. We got no VIP upgrades or the free wine or anything that we were supposed to get. That being said, it is a fine hotel. Clean. Neat area with easy access to buses and the Underground.

Stayed 3 nights in Feb 2025

10/10 Excellent

Amanda

18 Feb 2025

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 2 nights in Feb 2025

10/10 Excellent

Joey

17 Feb 2025

Liked: Cleanliness, amenities, property conditions & facilities

Great location, very close to Brick Lane, Shoreditch and the metro. Rooms were very clean and comfortable. Great staff.

Stayed 2 nights in Feb 2025

10/10 Excellent

Paul

Travelled with partner

16 Feb 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Really friendly staff. Easy kiosk check in. Breakfast was great.

Stayed 1 night in Feb 2025

10/10 Excellent

chris

16 Feb 2025

Stayed 1 night in Feb 2025

10/10 Excellent

Karen

16 Feb 2025

Liked: Cleanliness, staff & service, property conditions & facilities

Well run lovely looking hotel

We had a lovely stay at this property. We asked about the free upgrade for heing gold members but that wasnt available so instead the member of staff gave us a free cocktail each which was a really kind gesture. The restaurant is really well run for breakfast although its always busy.

Stayed 2 nights in Feb 2025