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Hilton Cambridge City Centre

4.0 star property

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Photo gallery for Hilton Cambridge City Centre

Serves lunch and dinner
Creator video
Exterior
Reception
1 bedroom, hypo-allergenic bedding, in-room safe, desk

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Pet-friendly
  • Gym
  • Parking available

Explore the area

View in a map
20 Downing Street, Cambridge, England, CB2 3DT
  • Place, University of Cambridge
    ‪1 min walk‬
  • Place, Cambridge Corn Exchange
    ‪3 min walk‬
  • Place, Jesus College
    ‪7 min walk‬
  • Airport, Cambridge (CBG)
    ‪8 min drive‬

Room options

View all photos for Room, 1 King Bed

Room, 1 King Bed | 1 bedroom, hypo-allergenic bedding, in-room safe, desk

Room, 1 King Bed

8.6 out of 10
Excellent
(43 reviews)
  • 20 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Double Beds

1 bedroom, hypo-allergenic bedding, in-room safe, desk

Room, 2 Double Beds

8.6 out of 10
Excellent
(30 reviews)
  • 21 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 Queen Bed

Room, 1 Queen Bed | 1 bedroom, hypo-allergenic bedding, in-room safe, desk

Room, 1 Queen Bed

9.2 out of 10
Wonderful
(11 reviews)
  • 20 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Room, 1 King Bed

Room, 1 King Bed | 1 bedroom, hypo-allergenic bedding, in-room safe, desk

Room, 1 King Bed

  • 21 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Twin Room

1 bedroom, hypo-allergenic bedding, in-room safe, desk

Twin Room

  • 21 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Executive Room, 1 King Bed

Executive Room, 1 King Bed | 1 bedroom, hypo-allergenic bedding, in-room safe, desk

Executive Room, 1 King Bed

8.4 out of 10
Very good
(8 reviews)
  • 21 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed with Sofa bed

Combined shower/bathtub, free toiletries, hair dryer, towels

Deluxe Room, 1 King Bed with Sofa bed

  • 20 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for King, 1 King Bed with Sofa bed

King, 1 King Bed with Sofa bed | 1 bedroom, hypo-allergenic bedding, in-room safe, desk

King, 1 King Bed with Sofa bed

8.0 out of 10
Very good
(1 review)
  • 20 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Executive Room, 2 Double Beds

1 bedroom, hypo-allergenic bedding, in-room safe, desk

Executive Room, 2 Double Beds

7.0 out of 10
Good
(2 reviews)
  • 20 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Executive Room, 1 King Bed, Corner

Executive Room, 1 King Bed, Corner | 1 bedroom, hypo-allergenic bedding, in-room safe, desk

Executive Room, 1 King Bed, Corner

  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite, 1 King Bed

Junior Suite, 1 King Bed | 1 bedroom, hypo-allergenic bedding, in-room safe, desk

Junior Suite, 1 King Bed

8.0 out of 10
Very good
(1 review)
  • Sleeps 2
  • 1 King Bed

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About this property

Hilton Cambridge City Centre

Hotel with a restaurant, steps from University of Cambridge
A restaurant, a fitness centre and a bar/lounge are available at this smoke-free hotel. Additionally, WiFi in public areas, valet parking and 24-hour room service are on-site.
Hilton Cambridge City Centre offers 198 air-conditioned accommodations with laptop-compatible safes and a safe. 55-inch flat-screen televisions come with cable channels. Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers.

In-room wireless Internet access is available for a surcharge. Business-friendly amenities include desks and telephones. Additionally, rooms include coffee/tea makers and an iron/ironing board. Housekeeping is offered on a daily basis and hypo-allergenic bedding can be requested.

Recreational amenities at the hotel include a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

The breakfast at Hilton Cambridge City Centre gets high marks from our customers. During your stay, you're just a quick walk from University of Cambridge. You'll find features such as a restaurant, a gym and a bar. This property offers pet-friendly amenities, such as food and water bowls.
  • Enjoy British cuisine while dining at Bass & Bull Restaurant
  • Buffet breakfast served daily for a fee
  • WiFi for a fee
  • Valet parking and self-parking available for a fee
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a gym
  • Guests have great things to say about the location and the clean guestrooms
  • Steps from University of Cambridge and Sedgwick Museum of Earth Sciences
  • Pets welcome for a fee
  • Pet-friendly amenities are available, including food and water bowls
There's a restaurant on site. You can enjoy a drink at the bar/lounge. WiFi is available in public spaces for a fee. Event space at this hotel measures 3434 square feet (319 square metres) and includes conference space. A fitness centre, multilingual staff, and tour/ticket assistance are also featured at the business-friendly Hilton Cambridge City Centre. Parking is available for a fee.

This 4-star Cambridge hotel is smoke free.

For a fee, guests can enjoy buffet breakfast on weekdays from 6:00 AM to 10:00 AM and at the weekend from 7:00 AM to 11:00 AM.
Bass & Bull Restaurant – This restaurant specialises in British cuisine and only serves breakfast.
Piano Bar – This bar serves lunch, dinner and light fare. Open daily.
24-hour room service is available.

Property amenities

Internet

  • Available in all rooms: WiFi (GBP 12.99 per 24-hour period)
  • Available in some public areas: WiFi (GBP 12.99 per 24-hour period)

Parking and transport

  • Height restrictions apply for on-site parking
  • Parking on site (GBP 35 per night)
  • Secured, covered valet parking on site (GBP 35 per night)
  • Limited on-site valet and self parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Buffet breakfast available for a fee 6:00 AM to 10:00 AM on weekdays and 7:00 AM to 11:00 AM on weekends; GBP 20 per person
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Bass & Bull Restaurant
  • Piano Bar

Things to do

  • Gym
  • TV in common areas

Family friendly

  • Laundry facilities
  • Separate bedroom

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • 3,434 square feet of conference space
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Assistive listening devices
  • Assistive listening devices in meeting rooms
  • Handrails in stairways (104 centimetre high)
  • Lift (104 centimetre wide door)
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (100 centimetre high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 1 building
  • 4 floors
  • Built in 2015
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Hypo-allergenic bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 55-inch flat-screen TV with cable channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4 PM; check-in end time: midnight
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Contactless check-out
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: GBP 40 per pet, per stay, plus a deposit of GBP 40 per stay
  • Weight limit: 66 lb per pet
  • Food and water bowls are available
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately GBP 20 per person
  • Fee for in-room wireless Internet: GBP 12.99 per 24-hour period (rates may vary)
  • Fee for wireless Internet in public areas: GBP 12.99 per 24-hour period (rates may vary)
  • Self-parking fee: GBP 35 per night
  • Valet parking fee: GBP 35 per night
  • Pet deposit: GBP 40 per stay
  • Pet fee: GBP 40 per pet, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Cashless transactions are available
Safety features at this property include a smoke detector
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Cambridge City Hotel
Hotel Cambridge City
Crowne Plaza Cambridge
Crowne Plaza Hotel Cambridge
Hilton Cambridge City Centre Hotel
Hilton Cambridge City Centre
Hilton Cambridge City Centre Hotel
Hilton Cambridge City Centre Cambridge
Hilton Cambridge City Centre Hotel Cambridge

Hilton Cambridge City Centre Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 632 out of 1001 reviews
Rating 8 - Good. 253 out of 1001 reviews
Rating 6 - Okay. 74 out of 1001 reviews
Rating 4 - Poor. 29 out of 1001 reviews
Rating 2 - Terrible. 13 out of 1001 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

Reviews

10/10 Excellent

Dan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The staff were very attentive from concierge through to waiting staff. The live piano in the bar in the evening was fantastic.
Stayed 2 nights in Oct 2025

10/10 Excellent

Roberta

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the location Room was clean spacious. The hotel smelled wonderful.
Stayed 1 night in Oct 2025

8/10 Good

GAUTAM

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel in the heart of Cambridge. 10 mins walk from Colleges and tourist area. Smart, functional hotel with good service and full English breakfast along with cereal, canned juices, tea, coffee, cheeses, freshly made eggs by the chef, etc etc (but no eggs benedict!). Excellent air-conditioning. Expected higher water pressure in the shower. Very comfortable stay.
Stayed 1 night in Oct 2025

10/10 Excellent

Victoria

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location
Stayed 2 nights in Sep 2025

6/10 Okay

Yan

Stayed 1 night in Oct 2025

8/10 Good

Rayhaneh

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Handy location for where we needed to be. Quite pricey but room was good, staff friendly and helpful to have car park close by.
Stayed 1 night in Oct 2025

8/10 Good

Jillian

Stayed 2 nights in Oct 2025

10/10 Excellent

Karen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Our room was super comfortable and clean with everything we needed for a 2 night stay. The staff at this hotel are very friendly and helpful. Due to its great location to restaurants, etc., We didn't eat at the hotel. We did have a few drinks in the bar, which is very comfortable, but found that the drinks were fairly expensive. We parked the car (they have valet service) and walked everywhere. Superb location.
Stayed 2 nights in Oct 2025

10/10 Excellent

Joanne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel was lovely - clean and comfy. Breakfast was great with a wide selection. Location is very central for everything you would want to do in Cambridge.
Stayed 1 night in Sep 2025

8/10 Good

Frederick

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is located in the town centre and an easy walk to the colleges and restaurants.
Stayed 2 nights in Sep 2025

10/10 Excellent

Linda

Stayed 2 nights in Sep 2025

8/10 Good

Graham

Travelled with group
Liked: Staff & service, room comfort
Very central. Helpful and courteous reception staff. Clean room. Bathroom fittings look dated Inc bath with shower over. Escalator up to reception but not down. Insisted on taking extra £50 deposit at checkin. No way of checking rebated at checkout.
Stayed 1 night in Sep 2025

8/10 Good

graham

Liked: Staff & service, room comfort
Very central. Corporate and Pricey. Expensive breakfast - save by using the Wetherspoons round the corner. Helpful reception staff although had to make a request twice. Clean room. Dated bathroom with shower in bath. Escalator up to reception but not down ( there is a second lift)
Stayed 2 nights in Sep 2025

4/10 Poor

Adam

Business traveller
Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
long wait at understaffed check-in. slow process. shower was terrible quality, let alone for an expensive hotel and wel below expected standards of a Hilton
Stayed 1 night in Sep 2025

10/10 Excellent

James

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Excellent location, easy walk to all important places.
Stayed 2 nights in Sep 2025

10/10 Excellent

Amnon, Givataim

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel, clean, friendly staff The only problem is the very low water pressure
Stayed 5 nights in Sep 2025

10/10 Excellent

William

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location and friendly staff. I will stay with them the next time I go.
Stayed 4 nights in Sep 2025

8/10 Good

Dallas

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
reception area -unclear about prking etc
Stayed 2 nights in Sep 2025

8/10 Good

Angela

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were very good. The housekeeping was good but it kind of bothered me that they didn't change the drinking glasses every day. The tub/shower was good but it was a bit elevated to get into for a person with hip issues. The breakfast was good.
Stayed 7 nights in Sep 2025

10/10 Excellent

Fredricka

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location for visiting Cambridge's sites. Excellent buffet breakfast. And excellent dinner menu. Great visit.
Stayed 2 nights in Sep 2025

10/10 Excellent

Marlene

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Central stay in Cambridge

Great location in the centre of Cambridge - minutes walk from all the amenities and in particular the Corn Exchange where we were attending a concert.
Stayed 2 nights in Sep 2025

10/10 Excellent

Sian

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

10/10 Excellent

Anthony

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely hotel in the city centre which was very family friendly. I'd certainly stay there again!
Stayed 1 night in Aug 2025

10/10 Excellent

Huong

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff members are very attentive, especially to my furry friend and they made sure he had a dog bowl and bed in the room. It was our first time away with my 5 year old labradoodle and it was a relaxed experience.
Stayed 2 nights in Aug 2025

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