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Clayton Hotel City of London

4.0 star property
VIP Access

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Photo gallery for Clayton Hotel City of London

Daily full breakfast (GBP 18 per person)
Front of property
Reception
Reception
In-room safe, laptop workspace, iron/ironing board, free WiFi

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Room service
  • Bar
  • Housekeeping

Explore the area

View in a map
10 New Drum Street, London, England, E1 7AT
  • Place, Tower of London
    ‪9 min walk‬
  • Place, The Shard
    ‪7 min drive‬
  • Place, London Eye
    ‪12 min drive‬
  • Airport, London (LHR-Heathrow)
    ‪56 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
Learn more about VIP AccessOpens in a new window

Room options

View all photos for Deluxe Double Room

Deluxe Double Room | In-room safe, laptop workspace, iron/ironing board, free WiFi

Deluxe Double Room

8.8 out of 10
Excellent
(59 reviews)
  • 25 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Deluxe Double Double

Deluxe Double Double | In-room safe, laptop workspace, iron/ironing board, free WiFi

Deluxe Double Double

9.0 out of 10
Wonderful
(35 reviews)
  • 30 sq m
  • Sleeps 3
  • 2 Double Beds

View all photos for Executive Double Room

Executive Double Room | In-room safe, laptop workspace, iron/ironing board, free WiFi

Executive Double Room

8.0 out of 10
Very good
(6 reviews)
  • 26 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Junior Suite

Junior Suite | In-room safe, laptop workspace, iron/ironing board, free WiFi

Junior Suite

7.0 out of 10
Good
(2 reviews)
  • 44 sq m
  • Sleeps 3
  • 1 King Bed

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About this property

Clayton Hotel City of London

Hotel with a restaurant, near Tower of London
A restaurant, a 24-hour fitness centre and a bar/lounge are available at this smoke-free hotel. WiFi in public areas is free. Additionally, dry cleaning, a 24-hour front desk and express check-in are on-site.
Clayton Hotel City of London offers 212 accommodations with a safe and complimentary bottles of water. Flat-screen televisions are featured in guestrooms.

Bathrooms include a shower with a rainfall showerhead, complimentary toiletries and hairdryers. Guests can surf the web using complimentary wireless Internet access. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include a 24-hour fitness centre.
Our customers tell us that they can't get enough of the helpful staff at Clayton Hotel City of London. During your stay, you're just a quick walk from Brick Lane. Features include free WiFi in public areas, plus a restaurant and a 24-hour gym.
  • Free WiFi
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Full breakfast served daily for a fee
  • Services include dry cleaning/laundry and luggage storage
  • On-site recreation includes a 24-hour gym
  • Guests have great things to say about the proximity to public transport and the clean guestrooms
  • 11 minutes by foot from Tower of London and a 5-minute drive from The Shard
There's a restaurant on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. Clayton Hotel City of London also features a 24-hour fitness centre, dry cleaning/laundry services, and express check-in.

This 4-star London hotel is smoke free.

For a fee, guests can enjoy full breakfast on weekdays from 6:30 AM to 10:00 AM and at the weekend from 7:00 AM to 10:30 AM.
Clayton Hotel City of London has a restaurant on site.
Room service (during limited hours) is available.

Awards and affiliations

Eco-certified property
This property participates in Green Tourism Programme – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Food and drink

  • Full breakfast available for a fee 6:30 AM to 10:00 AM on weekdays and 7:00 AM to 10:30 AM on weekends; GBP 18 for adults and GBP 10 for children
  • A bar/lounge
  • A restaurant

Things to do

  • 24-hour gym

Conveniences

  • 24-hour front desk
  • Luggage storage

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Proposal/romance packages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible restaurant

More

  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV

Food and drink

  • Free bottled water
  • Limited room service

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in and check-out are available
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: from approximately GBP 18 for adults and from GBP 10 for children
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property/stay dates)
This property accepts credit cards, debit cards and cash
Cashless transactions are available
Long-term renters welcome
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Clayton Hotel City London
Clayton City London
Clayton City Of London London
Clayton Hotel City of London Hotel
Clayton Hotel City of London London
Clayton Hotel City of London Hotel London

Clayton Hotel City of London Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 598 out of 1004 reviews
Rating 8 - Good. 275 out of 1004 reviews
Rating 6 - Okay. 78 out of 1004 reviews
Rating 4 - Poor. 35 out of 1004 reviews
Rating 2 - Terrible. 18 out of 1004 reviews

9.2/10

Cleanliness

8.8/10

Staff & service

8.8/10

Amenities

9.2/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

8/10 Good

Chris

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

Chris

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
great location, walking to the underground and dining
Stayed 2 nights in Aug 2025

8/10 Good

Feda mohammad

Stayed 3 nights in Aug 2025

10/10 Excellent

Jessica

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

Emma

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great location

Lovely hotel, staff excellent, hotel is clean, modern and comfortable. In a great location for Aldgate East tube station so great area for sightseeing around London.
Stayed 2 nights in Aug 2025

10/10 Excellent

Claudia

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2025

8/10 Good

Paul

Stayed 2 nights in Aug 2025

10/10 Excellent

Anar

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean , very good location . Very friendly staff
Stayed 3 nights in Aug 2025

10/10 Excellent

Keith

Stayed 1 night in Aug 2025

10/10 Excellent

vinay

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great Staff
Stayed 4 nights in Aug 2025

10/10 Excellent

Sam

Liked: Cleanliness, staff & service, property conditions & facilities
Very good customer swervice
Stayed 1 night in Aug 2025

10/10 Excellent

Momataz

Stayed 1 night in Aug 2025

10/10 Excellent

Aissatou

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved my stay! Would stay here again!
Stayed 2 nights in Jul 2025

8/10 Good

Justin

Liked: Cleanliness, staff & service, property conditions & facilities
Really enjoyed our stay.
Stayed 2 nights in Aug 2025

8/10 Good

Tammy

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

First time visitor to Clayton Hotel,City of London

Needs bathtub with shower to accommodate everyone. We did enjoy our stay otherwise!
Stayed 2 nights in Aug 2025

10/10 Excellent

Michaela-Kate

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great place to stay

Great service and very friendly staff. Room as expected and good breakfast offering. Will stay again. Very close to tube station.
Stayed 2 nights in Jun 2025

10/10 Excellent

Emmete

Stayed 2 nights in Jul 2025

10/10 Excellent

Simon

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jul 2025

10/10 Excellent

Jonny

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
2nd time staying at this hotel, great staff and nice vibe at the hotel and great location
Stayed 2 nights in Jul 2025

8/10 Good

Khuram

Stayed 3 nights in Jul 2025

10/10 Excellent

Gabriela, Chula Vista

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location!
Stayed 4 nights in Jul 2025

10/10 Excellent

Craig

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Highly recommended

Very good hotel, 5 mins walk from tube. Luxury rooms and exceptional breakfast
Stayed 1 night in Jul 2025

6/10 Okay

Allan

Travelled with family
Disliked: Cleanliness, property conditions & facilities

Great location, but room could be improved.

Unfortunately, we were awakened by a false fire alarm 4 times in the middle of the night during our stay. This led us having to climb down several floors in the emergency exit 4 times...each time, the hotel staff said "false alarm" and please go back to bed...HOW do they expect someone to return back to sleep after a disruption like that? As a token for the inconvenience, they offered a "free drink" on the house...a decent gesture, but I don't think it went far enough. More importantly, the shower had mold on the walls and crevices...gross. Better cleanliness and hygiene should be expected. Should expect better for price paid. On a positive note, the location was excellent...only a short street crossing to get to the Underground train station.
Stayed 3 nights in Jul 2025

8/10 Good

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great location

We stayed for 1 night and overall had a pleasant experience. Check in was very smooth. Me and my friends arrived early and was expecting the room to not be ready this eary and was about to just drop off our bags but staff said our room was already ready and could use it. Close to central location and good food nearby. As we went during heatwave we could return to the hotel often to cool down. Only 1 tiny thing was slightly off putting during checkout we left our bags for storage planned to collect it later in the day. When collecting our bags later in the day wait at reception was rather long and 3 staff members were busy with 1 set of customer and when we got attention of 1 staff they were hasty and not helpful in locating our bags.
Stayed 1 night in Jul 2025

2/10 Terrible

Hee Un Michelle

Disliked: Cleanliness, staff & service, property conditions & facilities
One of the worst hotels I’ve stayed at. The air conditioner barely works and will stay between 22-24. The windows do not open and it is unbelievably hot to the point where I had to check out early. The staff and manager said a refund will be given for the last night and after check out when I contacted them for the refund
Stayed 3 nights in Jul 2025

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