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DoubleTree by Hilton London - Greenwich

4.0 star property

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Photo gallery for DoubleTree by Hilton London - Greenwich

Junior Suite, 1 King Bed, Non Smoking | Hypo-allergenic bedding, in-room safe, desk, soundproofing
Bar (on property)
Exterior
Junior Suite, 1 King Bed, Non Smoking | Living area | Flat-screen TV
Reception

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Room service
  • Bar
  • Air conditioning

Explore the area

Map
Catherine Grove, London, England, SE10 8FR
  • Cutty Sark
    ‪14 min walk‬
  • O2 Arena
    ‪7 min drive‬
  • ExCeL Exhibition Centre
    ‪10 min drive‬
  • London (LHR-Heathrow)
    ‪49 min drive‬

Room options

View all photos for Junior Suite, 1 King Bed, Non Smoking

Junior Suite, 1 King Bed, Non Smoking | Hypo-allergenic bedding, in-room safe, desk, soundproofing

Junior Suite, 1 King Bed, Non Smoking

  • 45 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Twin Room, Accessible, Non Smoking

Hypo-allergenic bedding, in-room safe, desk, soundproofing

Twin Room, Accessible, Non Smoking

8.0 out of 10
Very good
(1 review)
  • 23 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Family Room, 1 Queen Bed (Deluxe)

Family Room, 1 Queen Bed (Deluxe) | Hypo-allergenic bedding, in-room safe, desk, soundproofing

Family Room, 1 Queen Bed (Deluxe)

10.0 out of 10
Exceptional
(2 reviews)
  • 23 sq m
  • Sleeps 3
  • 1 Queen Bed

View all photos for Family Room, 1 Queen Bed

Hypo-allergenic bedding, in-room safe, desk, soundproofing

Family Room, 1 Queen Bed

9.4 out of 10
Exceptional
(3 reviews)
  • 32 sq m
  • Sleeps 3
  • 1 Queen Bed

View all photos for Room, 1 Queen Bed, Non Smoking

Bathroom shower

Room, 1 Queen Bed, Non Smoking

8.8 out of 10
Excellent
(17 reviews)
  • 22 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Twin Room, Non Smoking

Hypo-allergenic bedding, in-room safe, desk, soundproofing

Twin Room, Non Smoking

7.6 out of 10
Good
(5 reviews)
  • 23 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Room, 1 King Bed, Non Smoking

Hypo-allergenic bedding, in-room safe, desk, soundproofing

Room, 1 King Bed, Non Smoking

8.6 out of 10
Excellent
(11 reviews)
  • 22 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 Single Bed, Non Smoking

Room, 1 Single Bed, Non Smoking | Hypo-allergenic bedding, in-room safe, desk, soundproofing

Room, 1 Single Bed, Non Smoking

8.0 out of 10
Very good
(1 review)
  • 15 sq m
  • Sleeps 1
  • 1 Single Bed

View all photos for Deluxe Room, 1 King Bed, Non Smoking

Deluxe Room, 1 King Bed, Non Smoking | View from room

Deluxe Room, 1 King Bed, Non Smoking

8.4 out of 10
Very good
(5 reviews)
  • 32 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 Queen Bed, Non Smoking

Bathroom shower

Deluxe Room, 1 Queen Bed, Non Smoking

  • 32 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Queen Room

Hypo-allergenic bedding, in-room safe, desk, soundproofing

Queen Room

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 2
  • 1 Queen Bed

View all photos for Junior Suite

Hypo-allergenic bedding, in-room safe, desk, soundproofing

Junior Suite

  • Sleeps 2
  • 1 King Bed

View all photos for Accessible Twin Room

Hypo-allergenic bedding, in-room safe, desk, soundproofing

Accessible Twin Room

  • Sleeps 2
  • 2 Single Beds

View all photos for King Room

Hypo-allergenic bedding, in-room safe, desk, soundproofing

King Room

  • Sleeps 2
  • 1 King Bed

View all photos for Family Queen Room

Hypo-allergenic bedding, in-room safe, desk, soundproofing

Family Queen Room

  • Sleeps 3
  • 1 Queen Bed

View all photos for Deluxe Family Room

Hypo-allergenic bedding, in-room safe, desk, soundproofing

Deluxe Family Room

  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe King Room

Hypo-allergenic bedding, in-room safe, desk, soundproofing

Deluxe King Room

  • Sleeps 2
  • 1 King Bed

View all photos for Single Room

Hypo-allergenic bedding, in-room safe, desk, soundproofing

Single Room

  • Sleeps 1
  • 1 Single Bed

View all photos for Twin Room

Hypo-allergenic bedding, in-room safe, desk, soundproofing

Twin Room

  • Sleeps 2
  • 2 Single Beds

View all photos for Deluxe Queen Room

Hypo-allergenic bedding, in-room safe, desk, soundproofing

Deluxe Queen Room

  • Sleeps 2
  • 1 Queen Bed

Similar properties

Exterior

Novotel London Greenwich

  • Pet-friendly
  • Free WiFi
  • Restaurant
  • Breakfast available
4.1 out of 5, Very good, (1002)
The price is €136
for 1 room
includes taxes & fees
20 Jul - 21 Jul
Novotel London Greenwich

About this property

DoubleTree by Hilton London - Greenwich

Hotel with a restaurant, near Greenwich Market
Along with a restaurant, this hotel has a 24-hour fitness centre and a bar/lounge. WiFi in public areas is free. Other amenities include a snack bar/deli, 24-hour room service and a business centre. Housekeeping is available on request.
DoubleTree by Hilton London - Greenwich offers 146 accommodations with laptop-compatible safes and complimentary bottles of water. Flat-screen televisions are featured in guestrooms. Bathrooms include baths or showers, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include coffee/tea makers and an iron/ironing board. Housekeeping is offered on request and hypo-allergenic bedding can be requested.

Recreational amenities at the hotel include a 24-hour fitness centre.

Children aged under 18 years old are not allowed in the fitness facility without adult supervision.

Our customers tell us that they can't get enough of the helpful staff at DoubleTree by Hilton London - Greenwich. During your stay, you'll be within walking distance of Greenwich Market. You'll find features such as free WiFi in public areas, plus a restaurant and a 24-hour gym.
  • Free WiFi
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Buffet breakfast served daily for a fee
  • Self-parking available for a fee
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a 24-hour gym
  • Guests have great things to say about the clean guestrooms and the helpful staff
  • Just a 2-minute drive from Greenwich Market and a few minutes from University of Greenwich
Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. A business centre and meeting rooms are available.

A computer station is on site and WiFi is free in public spaces. A 24-hour fitness centre, a terrace, and multilingual staff are also featured at the business-friendly DoubleTree by Hilton London - Greenwich. Limited parking is available for a fee and is offered on a first-come, first-served basis.

Smoking is allowed in designated areas at this 4-star London hotel.

For a fee, guests can enjoy buffet breakfast on weekdays from 6:30 AM to 10:30 AM and at the weekend from 7:00 AM to 11:00 AM.
O1 – This restaurant serves breakfast, lunch and dinner. Guests can enjoy drinks at the bar. A children's menu is available.
Late-night fare is available from 24-hour room service.

Languages

Bulgarian, Czech, English, Filipino, French, German, Greek, Hindi, Hungarian, Italian, Polish, Portuguese, Romanian, Russian, Slovak, Spanish, Swedish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Onsite parking available only on request
  • Parking on site (GBP 25 per night)
  • Limited on-site parking
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:30 AM on weekdays and 7:00 AM to 11:00 AM on weekends; GBP 19 per person
  • A bar/lounge
  • A restaurant
  • Free daily manager's reception
  • Snack bar/deli

Restaurants on site

  • O1

Things to do

  • 24-hour gym

Family friendly

  • Free cot
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (on request)
  • Multilingual staff
  • Tour and ticket assistance
  • Wedding services

Business services

  • Business centre
  • Computer station
  • Meeting rooms

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 11 floors
  • Banquet hall
  • Built in 1946
  • Designated smoking areas
  • Reception hall

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot
  • Hypo-allergenic bedding

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • Flat-screen TV

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Laptop-compatible safe
  • Mobile key entry
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in fee: GBP 20
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out
Late check-out subject to availability
Late check-out fee: GBP 20
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Free cots (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: GBP 50.00 per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately GBP 19.00 per person
  • Self-parking fee: GBP 25.00 per night
  • Early check-in fee: GBP 20 (subject to availability)
  • Late check-out fee: GBP 20 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Guests must contact this property in advance to reserve on-site parking
This property accepts credit cards, debit cards and cash
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Cashless transactions are available
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Greenwich Mercure
Greenwich Mercure London
London Greenwich Mercure
London Mercure Greenwich
Mercure Greenwich
Mercure Greenwich Hotel
Mercure Greenwich Hotel London
Mercure Greenwich London
DoubleTree Hilton London Greenwich
Mercure London Greenwich England
Mercure London Greenwich Hotel
Greenwich Hotel London
DoubleTree Hilton Greenwich
DoubleTree by Hilton London - Greenwich Hotel
DoubleTree by Hilton London - Greenwich London
DoubleTree by Hilton London - Greenwich Hotel London

DoubleTree by Hilton London - Greenwich Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 551 out of 1000 reviews
Rating 8 - Good. 285 out of 1000 reviews
Rating 6 - Okay. 84 out of 1000 reviews
Rating 4 - Poor. 44 out of 1000 reviews
Rating 2 - Terrible. 36 out of 1000 reviews

9.2/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

6/10 Okay

Lisa

Travelled with group
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

6/10 Okay

Shireen

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Honest review

This is my second time staying here .i requested the top floor as before as the veiws were beautiful and so was the room. Unfortunstely the condition of the room was poor .i paid to stay in the delux queen family room .Unfortunately the only thing delux was the price i paid for it . The walls had marks on it and the shower was grimy. Its a good job i walk with my cleaning products .The mini bar condist of water,sparkiling water a can of coke and a can of sprite. I stayed for 2 days and no coke or sprite on the second day . Had to call for housekeeping as my room had not been cleaned when we returned . On our last day we had not checked out as yet and there was maintenance being carried out on the 9th floor early in the morning .The rooms were being done. This hopefully explains the lack of care in the rooms However, knowing that the rooms were being repaired or refurbished why let them out ????. Also heads up if you are looking to book here and you drive book your parking in advance spaces are very limited .Also the bathtobes are very small .i am a size 12 and it did not fit. The breafast is ok .Really hope the rooms get sorted out .
Stayed 2 nights in Mar 2025

10/10 Excellent

charles

Stayed 1 night in Mar 2025

6/10 Okay

Sheila

Liked: Cleanliness, staff & service
Overall average hotel, good location for greenwich area. Restaurant & bar area nice. Rooms small
Stayed 4 nights in Mar 2025

10/10 Excellent

HANNAH

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay always!
Stayed 1 night in Feb 2025

4/10 Poor

RICHARD, CORAL SPRINGS

Stayed 1 night in Aug 2024

2/10 Terrible

Verified traveller

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2025

8/10 Good

Philip

Stayed 3 nights in Mar 2025

10/10 Excellent

Philip

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2025

10/10 Excellent

jasmine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean
Stayed 1 night in Feb 2025

6/10 Okay

Zhuying

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The only things I don’t like it is the room too small .
Stayed 3 nights in Mar 2025

10/10 Excellent

Tyler

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Feb 2025

8/10 Good

Mohammed

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Having booked a queen size deluxe room, I was surprised at how small this upgrade was. The rest of the hotel was fine, dining area was sufficient with a good choice of breakfasts.
Stayed 1 night in Feb 2025

10/10 Excellent

Emma

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

10/10 Excellent

Juliet

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely hotel, great rooms and fab barcand restaurant
Stayed 1 night in Feb 2025

6/10 Okay

Nicola

The guy at reception was very friendly the room was spacious I didn’t get much sleep as the room next to us was very noisy and was constantly in and out of there room and every time they opened there door my hotel door would rattle loudly almost as if someone was shaking it the bath robes had hair on them as if they hadn’t been washed hair in shower and two towels had red stains which I’m hoping was not blood but it definitely looked like a washed blood stain
Stayed 1 night in Feb 2025

8/10 Good

Elaine

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2025

10/10 Excellent

Amanda

Travelled with partner
Liked: Amenities
Nice room with fab view. Good breakfast, very friendly staff
Stayed 1 night in Feb 2025

10/10 Excellent

Tyler

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

10/10 Excellent

Martin

Liked: Amenities
C
Stayed 1 night in Feb 2025

8/10 Good

Lindsay

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Lovely staff..kept checking we were ok. Our own fault for not mentioning and giving the staff chance to rectify an annoying door banging problem that happened each morning. Will also know to make sure that we’re not booked into a room with an adjoining door - we heard far more than wanted to. Otherwise would recommend this hotel for lovely staff, reasonable bar menu and convenience for railway routes into the city
Stayed 3 nights in Jan 2025

8/10 Good

RIzwana

Liked: Cleanliness, staff & service, property conditions & facilities
Staff at reception, abrupt and not as pleasant as expected from Hilton brand
Stayed 2 nights in Dec 2024

10/10 Excellent

Tim

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Greenwich via Deptford

Good location, more Deptford than Greenwich, but a good hotel with car parking, chargeable, friendly staff, clean and comfortable. Quiet.
Stayed 1 night in Jan 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2024

8/10 Good

Gideon

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Jan 2025

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