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London City Airport Hotel

3.5 star property

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Photo gallery for London City Airport Hotel

Bar (on property)
Executive Room, 1 Double Bed | Egyptian cotton sheets, premium bedding, desk, laptop workspace
Garden
Garden
Lobby sitting area

Reviews

8.0 out of 10
Very good

Popular amenities

  • Spa
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Parking available

Explore the area

View in a map
74 Albert Road, North Woolwich, London, England, E16 2DY
  • Place, Thames Barrier Park
    ‪13 min walk‬
  • Place, Thames River
    ‪15 min walk‬
  • Place, ExCeL Exhibition Centre
    ‪20 min walk‬
  • Airport, London (LHR-Heathrow)
    ‪111 min drive‬

Room options

View all photos for Standard Room, 1 Double Bed

Standard Room, 1 Double Bed | Egyptian cotton sheets, premium bedding, desk, laptop workspace

Standard Room, 1 Double Bed

8.2 out of 10
Very good
(45 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Executive Room, 1 Double Bed

Executive Room, 1 Double Bed | Egyptian cotton sheets, premium bedding, desk, laptop workspace

Executive Room, 1 Double Bed

8.8 out of 10
Excellent
(3 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Executive Room

Egyptian cotton sheets, premium bedding, desk, laptop workspace

Executive Room

  • Sleeps 2
  • Free Wi-Fi

View all photos for Standard Room

Egyptian cotton sheets, premium bedding, desk, laptop workspace

Standard Room

  • Sleeps 2
  • Free Wi-Fi

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About this property

London City Airport Hotel

This smoke-free hotel features a restaurant, a bar/lounge and a coffee shop/cafe. Free WiFi in public areas and a free manager's reception are also provided. Additionally, coffee/tea in a common area, spa services and a meeting room are on-site. Housekeeping is available on request.
London City Airport Hotel offers 47 accommodations with coffee/tea makers and a hairdryer. Beds feature Egyptian cotton sheets and premium bedding. 42-inch Smart televisions come with digital channels. Bathrooms include a shower with a rainfall showerhead, and complimentary toiletries.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs and telephones. Housekeeping is offered on request and an iron/ironing board can be requested.

Guests can pamper themselves by indulging in the on-site spa services. Services include deep-tissue massages and Swedish massages.
Our customers tell us that they can't get enough of the helpful staff at London City Airport Hotel. During your stay, you'll be within walking distance of ExCeL Exhibition Centre. Features include free WiFi in public areas and a free manager's reception, plus a restaurant.
  • Free WiFi
  • Options for a bite to eat or a relaxing drink include a coffee shop, a restaurant and a bar/lounge
  • Cooked-to-order breakfast served daily for a fee
  • Self-parking available for a fee
  • Amenities include a front desk safe, locker space and meeting rooms
  • Guests speak favourably about the clean guestrooms and the proximity to the airport
  • Just a 3-minute drive from ExCeL Exhibition Centre and 12 minutes from London Stadium
Along with a restaurant, there's a coffee shop/cafe on site. You can enjoy a drink at the bar/lounge. A free manager's reception is offered daily. WiFi is free in public spaces.

Spa services, a terrace, and multilingual staff are also featured at the business-friendly London City Airport Hotel. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This 3.5-star London hotel is smoke free.

The hotel hosts a free manager's reception daily.
London City Airport Hotel has a restaurant on site.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Parking on site (GBP 15 per day; includes in/out privileges)
  • Limited on-site self parking

Food and drink

  • Daily cooked-to-order breakfast available 7:00 AM to 10:00 AM for a fee: GBP 15 to 15 for adults and GBP 15 to 15 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Free daily manager's reception

Things to do

  • TV in common areas

Family friendly

  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Lockers
  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping on request
  • Multilingual staff

Business services

  • Meeting room

Outdoors

  • Terrace

Spa

  • Deep-tissue massages
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Handrails in stairways (87 centimetre high)
  • Lift (90 centimetre wide door)
  • Thin carpet in room
  • Wheelchair-accessible path to lift

More

  • 1 building
  • 3 floors
  • Banquet hall
  • Built in 2018
  • Smoke-free property

Room amenities

Bedroom

  • Egyptian cotton sheets

Bathroom

  • Free toiletries
  • Hair dryer
  • Rainfall showerhead
  • Shower
  • Towels provided

Entertainment

  • 42-inch smart TV with digital channels

Food and drink

  • Coffee/tea maker
  • Electric kettle

More

  • Air conditioning (climate-controlled)
  • Desk
  • Desk chair
  • Heating (climate-controlled)
  • Iron/ironing board on request
  • Laptop workspace
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: 2:00 AM
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 10:00 AM
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 11:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately GBP 15 to 15 for adults and GBP 15 to 15 for children
  • Self-parking fee: GBP 15 per day (in/out privileges)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards and cash
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit
To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests arriving after 11:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Travelodge London City Airport Hotel England
Travelodge London City Englan
London City Hotel London
London City Airport Hotel Hotel
London City Airport Hotel London
London City Airport Hotel Hotel London

London City Airport Hotel Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 232 out of 628 reviews
Rating 8 - Good. 214 out of 628 reviews
Rating 6 - Okay. 112 out of 628 reviews
Rating 4 - Poor. 40 out of 628 reviews
Rating 2 - Terrible. 30 out of 628 reviews

8.6/10

Cleanliness

8.4/10

Staff & service

7.6/10

Amenities

8.0/10

Property conditions & facilities

Reviews

10/10 Excellent

Christopher

Liked: Cleanliness, amenities, property conditions & facilities
It was great, value for money
Stayed 3 nights in Jan 2026

10/10 Excellent

Caroline

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We’ve stayed here a number of times before an early flight from London city Airport. The staff are always very helpful and friendly, the rooms are comfortable and the location is great for the airport.
Stayed 1 night in Jan 2026

10/10 Excellent

Peggy, minneapolis

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Great staff! Clean quiet place to stay.
Stayed 1 night in Jan 2026

8/10 Good

Alan

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel. Rooms are small but very clean, comfortable and well equipped. A certain amount of noise from adjacent rail lines but unavoidable and liveable. Did not eat in the hotel because of other commitments but the small restaurant/bar area looked welcoming. Staff were pleasant and helpful.
Stayed 1 night in Jan 2026

8/10 Good

Mark

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Was there just one evening and it was a good base for an early flight the following morning. Room was basic but clean. Hot / cold water mix on the shower was difficult to control. Overall for the price it was good value
Stayed 1 night in Jan 2026

2/10 Terrible

Barry

Business traveller
Disliked: Cleanliness, staff & service
The check-in was unnecessarily complicated and a card to guarantee the room was required for no obvious reason. The room itself was preposterously small and the regulation of the hot water in the shower was almost impossible. Staff were unhelpful.
Stayed 1 night in Jan 2026

4/10 Poor

Gareth

Travelled with family
Room ok but bathroom sub standard v little hot water shower dribble! Food ok good breakfast. Very convenient for City Airport. Hotel has underground car park
Stayed 1 night in Dec 2025

10/10 Excellent

Eden

Stayed 2 nights in Jan 2026

4/10 Poor

Claudia

Disliked: Cleanliness, property conditions & facilities
The bed was uncomfortable, there was noise from pipes or similar type throughout the night, and the bathroom had a very strong damp smell. On the plus, it was very conveniently located for the airport.
Stayed 1 night in Jan 2026

8/10 Good

Neil

Liked: Staff & service, property conditions & facilities
Stayed 1 night in Dec 2025

8/10 Good

Kevin

Liked: Cleanliness, amenities
Staff were Hard to understand at times but friendly, room ok but breakfast was the Highlight, superb!
Stayed 1 night in Dec 2025

6/10 Okay

Prince M

Stayed 1 night in Dec 2025

8/10 Good

Gerhard

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2025

10/10 Excellent

George, Guernsey

Stayed 1 night in Dec 2025

4/10 Poor

Gaetano

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities
dinner options were very limited. The bathroom was not properly cleaned, with pubic hair visible on the floor and in the shower. Pillows and mattress were uncomfortable, significantly affecting sleep quality.
Stayed 1 night in Dec 2025

6/10 Okay

Sara

Liked: Cleanliness, staff & service
Staff were friendly and if was clean but the room was very noisy due to other guests. Room was small too and with lots of luggage, it was a little claustrophobic
Stayed 1 night in Dec 2025

10/10 Excellent

Carrie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean rooms, nice cafe, very kind and helpful staff, 5 minute walk to the DLR and city airport, bus stop across the street, 15 minute walk to neighbourhoods with more transit and shops. Great value!
Stayed 5 nights in Dec 2025

8/10 Good

Kathryn

Stayed 1 night in Dec 2025

4/10 Poor

Jon

Disliked: Staff & service, property conditions & facilities, room comfort
I had a very disappointing stay at London City Airport Hotel. Check-in took far longer than it should have, and my room had no hot water in the shower. We raised these issues at checkout, but were told to contact Hotels.com directly. When Hotels.com followed up with the property, the hotel claimed no complaint had been made. We then contacted the hotel ourselves, but staff refused to provide the name of the receptionist during our stay, refused to let us speak to a manager, and even refused to say when a manager would be available (which tells me everything I need to know). Overall, the combination of poor service, unresolved issues, and lack of accountability made this a very frustrating experience. I strongly, strongly recommend avoiding this hotel.
Stayed 1 night in Dec 2025

6/10 Okay

Marian

Liked: Cleanliness, amenities, property conditions & facilities
The check-in process was very long. It took nearly 10 minutes when I was in a rush. They were asking for a lot of personal details, which I was not comfortable giving. In comparison, when I checked into a Travelodge, I only had to tell my name. All night, every few minutes, it felt as if something hit the hotel and the whole room shook, possibly a nearby passing train? I could also hear people in the neighbouring room talking. Otherwise, the room was nice and clean. I didn't like that they didn't provide camomile or mint tea. The only option was black.
Stayed 1 night in Dec 2025

6/10 Okay

Sabina

Travelled with family
The room was clean, however, there was no comfortable sitting chair to sit on. The staff were helpful and friendly.
Stayed 2 nights in Dec 2025

2/10 Terrible

Lesbia, Lehigh acres

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
We recently stayed here, and our check-in experience was disappointing. The front desk attendant was not welcoming, and the process took longer than expected. The entrance door dragged against the carpet, making it difficult to open. In the bathroom, the floor had a noticeable dent, and there appeared to be mold in the shower area. The bedroom also had an unpleasant odor that made it uncomfortable to breathe. Although the hotel is conveniently close to the airport, we will not be staying here again. Do not recommend.
Stayed 1 night in Dec 2025

4/10 Poor

Ginny

Travelled with family
Disliked: Staff & service
Staff and room
Stayed 1 night in Dec 2025

10/10 Excellent

jack

Stayed 1 night in Nov 2025

6/10 Okay

Mike

Stayed 1 night in Nov 2025