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ibis London Sutton Point

3.5 star property

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Photo gallery for ibis London Sutton Point

Daily buffet breakfast for a fee
Desk, laptop workspace, soundproofing, iron/ironing board
Exterior
Exterior
Reception

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Parking available
  • Bar

Explore the area

View in a map
8 Sutton Plaza, Sutton, England, SM1 4FS
  • Place, Sutton Ecology Centre
    ‪5 min drive‬
  • Place, The Grove Park
    ‪6 min drive‬
  • Place, Nonsuch Park
    ‪7 min drive‬
  • Airport, London (LHR-Heathrow)
    ‪52 min drive‬

Room options

View all photos for Standard Room, 1 Double Bed

Desk, laptop workspace, soundproofing, iron/ironing board

Standard Room, 1 Double Bed

8.8 out of 10
Excellent
(41 reviews)
  • 20 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room, 2 Single Beds

Desk, laptop workspace, soundproofing, iron/ironing board

Standard Room, 2 Single Beds

8.4 out of 10
Very good
(10 reviews)
  • 20 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Room, 1 Double Bed

Desk, laptop workspace, soundproofing, iron/ironing board

Room, 1 Double Bed

  • 22 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Twin Room, 2 Single Beds

Desk, laptop workspace, soundproofing, iron/ironing board

Twin Room, 2 Single Beds

  • 22 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Family Room

Desk, laptop workspace, soundproofing, iron/ironing board

Family Room

  • 22 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Single Bed

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About this property

ibis London Sutton Point

Hotel in Sutton with 24-hour front desk and coffee shop/cafe
Along with a restaurant, this smoke-free hotel has a bar/lounge and a snack bar/deli. WiFi in public areas is free. Other amenities include a coffee shop/cafe, self parking and concierge services. Weekly housekeeping is available.
Ibis London Sutton Point offers 99 air-conditioned accommodations, with free toiletries. 43-inch flat-screen televisions come with digital channels. Bathrooms include a shower with a rainfall showerhead.

This Sutton hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs. An iron/ironing board, change of towels and change of bedsheets can be requested. Housekeeping is provided on a weekly basis.

Our customers tell us that they can't get enough of the helpful staff at ibis London Sutton Point. You'll find features such as free WiFi in public areas, plus a restaurant and a bar.
  • Free WiFi
  • Drinking and dining options include a coffee shop, a restaurant and a bar/lounge
  • Buffet breakfast served daily for a fee
  • Self-parking available for a fee
  • Amenities include a front desk safe, a car charging station and a lift
  • Guests have great things to say about the clean guestrooms and the helpful staff
  • 12 minutes by car from Surrey Hills and 14 minutes from Wimbledon Tennis Club
Along with a restaurant and a coffee shop/cafe, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. Ibis London Sutton Point also features concierge services, a front desk safe, and a television in common area. For a fee, parking is available.

This 3.5-star Sutton hotel is smoke free.

For a fee, guests can enjoy buffet breakfast on weekdays from 7:00 AM to 11:00 AM and at the weekend from 7:00 AM to 11:00 AM.
Charlies Corner – This bistro serves breakfast, lunch and dinner. Guests can enjoy drinks at the bar.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Parking on site (GBP 15 per night)
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee 7:00 AM to 11:00 AM on weekdays and 7:00 AM to 11:00 AM on weekends; GBP 10 to 10 for adults and GBP 7.75 to 7.75 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Charlies Corner

Things to do

  • TV in common areas

Family friendly

  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Housekeeping on request

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • In-room roll-in shower
  • Lift
  • Low-height counter and sink
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 2 buildings
  • 3 floors
  • Annual offsets purchased for at least 10% of carbon footprint
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 2019
  • Comprehensive recycling policy
  • Double-glazed windows
  • Humane treatment of captive wild animals
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoke-free property
  • Traditional architecture
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Rainfall showerhead
  • Shower
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 43-inch flat-screen TV with digital channels

Food and drink

  • Electric kettle
  • Tea bags/instant coffee

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Desk
  • Desk chair
  • Eco-friendly toiletries
  • Heating
  • Iron/ironing board on request
  • Laptop workspace
  • LED lighting
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 2:00 AM
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately GBP 10 to 10 for adults and GBP 7.75 to 7.75 for children
  • Self-parking fee: GBP 15 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Cashless transactions are available
Safety features at this property include a smoke detector
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Children stay free in the same room as the parent or guardian when using existing bedding.

Property is also known as

ibis London Sutton Point Hotel
ibis London Sutton Point Sutton
ibis London Sutton Point Hotel Sutton
ibis London Sutton Point (Opening Summer 2021)

ibis London Sutton Point Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 264 out of 507 reviews
Rating 8 - Good. 167 out of 507 reviews
Rating 6 - Okay. 37 out of 507 reviews
Rating 4 - Poor. 22 out of 507 reviews
Rating 2 - Terrible. 17 out of 507 reviews

9.0/10

Cleanliness

8.6/10

Staff & service

8.2/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Hon Yin

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
No counter towels
Stayed 2 nights in Oct 2025

8/10 Good

Rachel

Stayed 1 night in Oct 2025

8/10 Good

Jontavia

Liked: Cleanliness, staff & service, amenities
the early check in is a bit pricey (i didn’t do it) and the bathroom could have been a bit cleaner, the room was stuffy as well, but overall the staff was kind, make sure you have your own water bottle for self-serve water. and the location is pretty legit for Sutton.
Stayed 3 nights in Sep 2025

10/10 Excellent

Emma

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2025

8/10 Good

Jack

Stayed 1 night in Oct 2025

6/10 Okay

Patricia

Liked: Staff & service
The floor isn’t clean and wasn’t mopped and noise from the AC
Stayed 2 nights in Sep 2025

10/10 Excellent

Sebastian

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good breakfast, nice rooms, and nice staff.
Stayed 2 nights in Sep 2025

4/10 Poor

Richie

Business traveller
Liked: Property conditions & facilities, room comfort
Comfortable and fairly clean. Breakfast was below standard (coffee machine drinks tasted awful). Bathroom was poorly designed, with the cold/hot tap lever operating in reverse, and no shelf for toiletries in the shower (pump handle bottles above sink)
Stayed 1 night in Sep 2025

10/10 Excellent

Steven

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly and efficient check in. Everything very clean and a spacious, comfortable room. No complaints
Stayed 1 night in Sep 2025

8/10 Good

Kit Yuk

Liked: Cleanliness, staff & service
In general it is clean and very convenient to take public transit, to eat or to shop But there is no shelf to put shampoo or soap inside the shower stall, very strange and inconvenient.
Stayed 4 nights in Sep 2025

10/10 Excellent

Majd

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2025

10/10 Excellent

Chris

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location. Great team at reception. Room was exactly as described. Clean. Simple and did the trick for a quick one night stay.
Stayed 1 night in Sep 2025

10/10 Excellent

Steven

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice Modern Comfortable Hotel, Great Location

Great hotel in a good location. Modern spacious room, clean spacious bathroom. Breakfast was OK with the usual breakfast choice for a budget hotel. One of my pet hates however is the fact that they don't serve fresh juice at breakfast (this is happening more and more at many hotels not just this one). It was watered down orange squash which is awful. Penny pinching in my opinion but otherwise a very pleasant stay.
Stayed 2 nights in Sep 2025

8/10 Good

Kirsten

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

8/10 Good

Sanjula

Liked: Staff & service, property conditions & facilities, room comfort

Convenient place to stay

It’s a nice place to stay. I needed to be close to my daughters place and this was definite convenient but the surrounding area was even more convenient with the Times Square near by and so many variety of stores and restaurants. Also the Sutton station is so close and the bus to Heathrow was a few mins away as well.
Stayed 3 nights in Aug 2025

10/10 Excellent

Muammer

Liked: Cleanliness, staff & service, property conditions & facilities
The entire staff were very helpful. Special thanks to Clarence at the reception desk. We spent 2 nights at the hotel. We noticed a problem with the bedside table lamps. Clarence tried to fix the problem with table lamps but he could not. He immediately moved us to another room in the hotel and we are grateful to him. The room was very clean. Really liked the underground parking facility. The staff at the breakfast room were also very polite and helpful.
Stayed 2 nights in Aug 2025

2/10 Terrible

Gaz

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities

Reception staff was under the influence of drugs

The hotel smelled like cannabis on the 3rd floor i raised this with the staff and nothing was done about it so i checked out a day early as i could not stand the smell of the cannabis. The staff did nothing about the smell as in my opinion the mixed race lady on reception has red blood shot eyes and looked like she was under the influence of cannabis so in my opinion this is hence why she did not investigate as to who was smoking the cannabis
Stayed 2 nights in Aug 2025

10/10 Excellent

Sanjula

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

6/10 Okay

Maria

Stayed 1 night in Aug 2025

10/10 Excellent

Darren

Liked: Staff & service, property conditions & facilities, room comfort
Was great stay just some mess bathroom wall not sure what is other then that was nice
Stayed 1 night in Aug 2025

8/10 Good

Levi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2025

8/10 Good

malik

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Aug 2025

10/10 Excellent

janine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Fab hotel

Always stay here fab !!
Stayed 1 night in Aug 2025

10/10 Excellent

ANDREW

Liked: Staff & service
Stayed 1 night in Jul 2025

8/10 Good

Stuart

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Handy for train station. Safe, functional stay , would use again
Stayed 1 night in Jul 2025

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