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London Excel - O2 Arena - London City Airport

4.0 star property

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Premium Apartment, 2 Bedrooms, City View | Terrace/patio
Property amenity
Premium Apartment, 2 Bedrooms, City View | 2 bedrooms, Egyptian cotton sheets, premium bedding
Premium Apartment, 2 Bedrooms, City View | Living area | Flat-screen TV
Premium Apartment, 2 Bedrooms, City View | Living room | Flat-screen TV

Reviews

7.0 out of 10
Good

Popular amenities

  • Parking included
  • Free Wi-Fi
  • Restaurant
  • Gym
  • Laundry room
  • Kitchen

Explore the area

View in a map
Connought Heights, London, England, E16 2FR
  • Place, Thames Barrier Park
    ‪2 min walk‬
  • Place, ExCeL Exhibition Centre
    ‪12 min walk‬
  • Place, Thames River
    ‪5 min drive‬
  • Airport, London (LCY-London City)
    ‪12 min walk‬

Room options

View all photos for Premium Apartment, 2 Bedrooms, City View

Premium Apartment, 2 Bedrooms, City View | Living area | Flat-screen TV

Premium Apartment, 2 Bedrooms, City View

  • 70 sq m
  • 2 bedrooms
  • City view
  • Sleeps 6
  • 1 King Bed, 1 Double Bed, 1 Single Sofa Bed and 1 Double Sofa Bed

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About this property

London Excel - O2 Arena - London City Airport

Hotel with 2 restaurants, near ExCeL Exhibition Centre
This smoke-free hotel features 2 restaurants, a 24-hour fitness centre and 2 coffee shops/cafes. Self parking is free. Additionally, dry cleaning, laundry facilities and express check-out are on-site. Housekeeping is available on request.
Guest accommodation at London Excel - O2 Arena - London City Airport offers coffee/tea makers and a hairdryer. This individually decorated and furnished accommodation includes dining tables. Beds feature Egyptian cotton sheets and premium bedding. Accommodation at this 4-star hotel has kitchens with full-sized fridge/freezers, stovetops, microwaves and kitchenware and utensils. Bathrooms include baths or showers and complimentary toiletries.

Guests can surf the web using complimentary wireless Internet access. Flat-screen televisions are featured in guestrooms. Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is offered on request and hypo-allergenic bedding can be requested.

Recreational amenities at the hotel include a 24-hour fitness centre.
During your stay at London Excel - O2 Arena - London City Airport, you'll be within walking distance of ExCeL Exhibition Centre. Features include free self-parking, plus 2 restaurants and 2 coffee shops/cafes.
  • Free WiFi
  • Free self-parking
  • Options for a bite to eat include 2 restaurants and 2 coffee shops/cafes
  • Amenities include convenience store, laundry facilities and a terrace
  • On-site recreation includes a 24-hour gym
  • Just a 3-minute drive from ExCeL Exhibition Centre and 11 minutes from O2 Arena
There are 2 restaurants and 2 coffee shops/cafes, as well as a nearby corner/local shop. A 24-hour fitness centre, a terrace, and a garden are also featured at London Excel - O2 Arena - London City Airport. Self parking is free.

This 4-star London hotel is smoke free.

IL Volo – On-site restaurant.

Property amenities

Internet

  • Available in all rooms: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Free secured self parking on site
  • Limited on-site self parking

Food and drink

  • 2 coffee shops/cafes
  • 2 restaurants

Restaurants on site

  • IL Volo

Things to do

  • 24-hour gym

Family friendly

  • Dining table
  • Grocery/convenience store
  • In-room full-sized refrigerator/freezer
  • In-room kitchen
  • In-room microwave
  • Laundry facilities
  • Living room
  • Soundproofed rooms

Conveniences

  • ATM
  • Grocery/convenience store
  • Laundry facilities

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (on request) (for a fee)

Outdoors

  • Garden
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Front entrance ramp
  • Wheelchair accessible (may have limitations)

More

  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Egyptian cotton sheets
  • Hypo-allergenic bedding

Bathroom

  • 2 private bathrooms
  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Shampoo
  • Soap
  • Towels provided

Entertainment

  • Flat-screen TV

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dining table
  • Dishwasher
  • Electric kettle
  • Full-sized refrigerator/freezer
  • Hob
  • Kitchen
  • Microwave
  • Oven
  • Toaster

More

  • Heating
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laundry detergent
  • Living room
  • Soundproofed rooms
  • Washing machine

Policies

Check-in

Check-in start time: 3 PM; check-in end time: 11 PM
Early check-in subject to availability
Early check-in fee: GBP 50
Minimum check-in age - 21

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
Late check-out fee: GBP 50
Express check-out available

Special check-in instructions

There is no front desk at this property
Guests planning to arrive outside normal check-in hours will receive an email within 2 weeks before arrival with check-in instructions and smart lock details; access will be through a private entrance
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
Prior to arrival, you must complete online registration via a secure link
You will be asked to provide the property with a copy of your government-issued photo ID after booking
If you are planning to arrive after 11 PM please contact the property in advance using the information on the booking confirmation
Guests are required to download the property's Klevio mobile app before check-in
Information provided by the property may be translated using automated translation tools

Access methods

Private entrance, smart lock

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are available for GBP 75.0 per stay.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Cleaning fee: GBP 95 per accommodation, per stay.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Early check-in fee: GBP 50 (subject to availability)
  • Late check-out fee: GBP 50 (subject to availability)
  • Cleaning/housekeeping/linen fee: GBP 100 per stay
  • Crib (infant bed) fee: GBP 75.0 per stay

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a carbon monoxide detector and a smoke detector
This property does not have a front desk. To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Prior to arrival, guests must complete online registration with the property via a secure link. Guests will be asked to provide the property with a copy of their government-issued photo ID before arrival. Guests arriving after 11 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in information and smart lock details. Guests can access their accommodation through a private entrance. Guests are required to download the property's Klevio mobile app before check-in.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Please note that this property can refuse certain bookings for the purpose of group events or parties, which include pre-wedding stag/bachelor and hen/bachelorette parties.

Property is also known as

London Excel O2 Arena London City Airport LCY
London Excel O2 Arena London City Airport LCY Apartment
Apartment London Excel - O2 Arena – London City Airport (LCY)
London Excel - O2 Arena – London City Airport (LCY) London
Excel O2 LCY Apartment
London Excel O2 Arena London City Airport LCY
Excel O2 LCY
London Excel O2 Arena – London City Airport (LCY)
London Excel O2 Arena – London City Airport (LCY)
London Excel - O2 Arena - London City Airport Hotel
London Excel - O2 Arena - London City Airport London
London Excel - O2 Arena - London City Airport Hotel London

London Excel - O2 Arena - London City Airport Reviews

Reviews

7.0

Good

Rating 10 - Excellent. 0 out of 4 reviews
Rating 8 - Good. 2 out of 4 reviews
Rating 6 - Okay. 2 out of 4 reviews
Rating 4 - Poor. 0 out of 4 reviews
Rating 2 - Terrible. 0 out of 4 reviews

8.0/10

Cleanliness

5.4/10

Staff & service

10/10

Amenities

7.0/10

Property conditions & facilities

10/10

Eco-friendliness

Reviews

8/10 Good

Damon

Liked: Property conditions & facilities
Stayed 5 nights in Apr 2024

6/10 Okay

Jessica

Travelled with family
Laundry “facilities” as advertised is only a washer, no dryer. This means you will have to hang your clothes and towels to dry on the balcony. Also, you are only provided one set of towels per person for stays up to 7 days, which means if you want clean towels you can wash them and then hang them to dry. I realize this is normal in Europe but if you know people from the US especially are renting from you then it should be communicated that there is no dryer and to bring extra clothes so you don’t have to wash. Also, not all toiletries promised were provided, only body wash. Close to an airport and train so it can be noisy if you sleep with the windows open.
Stayed 6 nights in Jun 2023

6/10 Okay

Kei

Travelled with family, Travelled with group
Liked: Cleanliness, amenities
Disliked: Staff & service
Pros: Easy access to bus lines & DLR station. Area felt safe for most part, even at night. Place is nice & pictures were representative of what to expect. Everything seemed clean & carpeting in bedrooms looked fairly new. Locking mechanism is finicky & tricky, requiring reading & testing to understand what needed to be done. But once you got the hang of it, felt very safe. Enough "beds" for 6 grown adults: 2 in each bedroom, couch (in picture) converts to a bed, & single futon seat that can lay out (description in listing was not clear). Cons: Communication left a lot to be desired. It was Easter weekend so some slack should be given. But took almost entire stay to get extra Smart Keys for group. Not knowing digital smart key via smartphone was used until day in advance, was not possible to get it all taken care of before weekend started. Emailed multiple times, but was told my emails were not going through, even though my first email went through and I continued to reply to the original message. Had to call twice to finally get Smart Keys set up for 2 other people (total of 3). Physical key exists, but don't have access to it until once inside. Advance notice would have been preferable. The Smart Key for front door REQUIRES a smartphone & doesn't always respond quickly. Kitchen sink not installed correctly. Couch & futon "bed" are very uncomfortable. Water heater set on timer; no hot water between 12-6:30am. Shower drain of in-suite bathroom not cleaned out well.
Stayed 6 nights in Apr 2023

8/10 Good

Hyemi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Sep 2019